Td Auto Finance Headquarters & Corporate Office

About TD Auto Finance

TD Auto Finance is the automotive financing division of TD Bank, N.A. in the United States. The business provides indirect vehicle financing for consumers through participating automobile dealerships and also offers dealer-focused commercial finance and support services. TD Auto Finance works with automotive retailers to provide financing options and help consumers purchase eligible new and used vehicles.

TD Auto Finance developed from automotive-finance businesses acquired and integrated by TD over time and now operates as part of TD Bank rather than as a separately publicly traded finance company. Its consumer servicing operations maintain an important presence in Farmington Hills, Michigan, while TD Bank’s U.S. corporate headquarters moved to 4140 Church Road, Mount Laurel, New Jersey 08054 in 2025.

Because TD Auto Finance is a division of TD Bank, N.A., it does not publish a separate public-company employee count or maintain an independent Investor Relations department. The ultimate parent, The Toronto-Dominion Bank, is a large North American banking organization whose shares trade on the Toronto Stock Exchange and New York Stock Exchange under ticker symbol TD.

Quick Information

Corporate Phone Number

TD Auto Finance does not prominently publish a separate public corporate switchboard for its Michigan operation.

For consumer auto-finance support:

1-800-556-8172

For dealer services:

1-800-200-1513

Customer Service Number

1-800-556-8172

This is the primary TD Auto Finance consumer support number for customers whose vehicles are financed through TD Auto Finance.

Corporate Office Address

TD Auto Finance consumer servicing and Customer Resolution correspondence is handled through:

TD Auto Finance
P.O. Box 9223
Farmington Hills, MI 48333-9223
United States

This is an official TD Auto Finance Customer Resolution address.

Headquarters Address

TD Auto Finance is a division of TD Bank, N.A.

The parent bank’s current U.S. corporate headquarters are:

TD Bank, N.A.
4140 Church Road
Mount Laurel, NJ 08054
United States

TD Auto Finance continues to maintain major operational and servicing functions associated with Farmington Hills, Michigan.

Email

TD Auto Finance does not publish one universal plain-text email address for consumer account servicing.

Customers should use the secure TD Auto Finance online account service or call 1-800-556-8172 for account-specific assistance.

Industry

Automotive Finance, Consumer Lending, Dealer Finance, Auto Loans, Commercial Banking and Financial Services

Founded

TD Auto Finance’s current operation developed through TD’s expansion into U.S. automotive finance and the integration of predecessor auto-lending businesses.

It now operates as a division of TD Bank, N.A.

Number of Employees

TD Auto Finance does not publish a separate current standalone employee count.

Its employees are included within the broader TD organization.

Corporate Office Hours

Consumer support is available through:

1-800-556-8172

Certain account and error-resolution functions can be reached 24 hours a day, while specialized department hours may vary.

Dealer Services operates:

Monday through Friday: 9:00 AM to 6:00 PM ET

Website

https://www.tdautofinance.com/

The website provides account access, payment options, payoff information, dealer resources and consumer support.

Investor Relations

TD Auto Finance does not have independent Investor Relations because it is a division of TD Bank, N.A.

Investor information is handled through The Toronto-Dominion Bank, which trades under ticker symbol TD.

Careers Page

https://careers.td.com/

TD Auto Finance opportunities are listed through the broader TD Careers platform.

TD Auto Finance Products & Services

Consumer Auto Financing

TD Auto Finance provides vehicle financing through participating automobile dealerships.

Customers generally apply for financing as part of a dealership purchase rather than by applying directly with a TD Auto Finance retail branch.

New Vehicle Financing

Participating dealers can submit financing applications for qualifying customers purchasing new vehicles.

Approval, rate and terms depend on credit and other underwriting criteria.

Used Vehicle Financing

TD Auto Finance also supports financing for eligible used vehicles purchased through participating dealerships.

Dealer Indirect Lending

TD Auto Finance operates an indirect lending model in which automobile dealers submit customer credit applications for financing consideration.

Dealer Services

Dealer partners can contact TD Auto Finance at:

1-800-200-1513

Dealer Services operates Monday through Friday from 9:00 AM to 6:00 PM Eastern Time.

Online Account Management

Consumers can manage their TD Auto Finance accounts through the online portal.

Available functions can include payment management, account review and payoff information.

One-Time Payments

Eligible customers can make one-time online payments through the TD Auto Finance account service.

Recurring Payments

Customers can set up recurring payments where supported by their account.

Principal-Only Payments

TD Auto Finance provides options for eligible principal-only payments.

Customers should verify how additional payments are applied before submitting them.

Account Payoff

Borrowers can obtain payoff information through the online account system or Customer Service.

Payment History

Account holders can review supported payment-history and account information through their online profile.

Dealer Commercial Services

TD Auto Finance provides commercial financial services to participating automotive dealers.

These services support dealership operations in addition to retail consumer financing.

Dealer Relationship Management

Automotive dealers can work with TD Dealer Relationship Managers for financing-program and dealer-services support.

Credit Decisions

TD Auto Finance provides dealers with automotive credit decisions based on submitted consumer applications and applicable underwriting policies.

Real-Time Payments for Dealers

TD Auto Finance supports modern payment and funding capabilities intended to improve dealership finance processing.

TD Auto Finance Corporate Phone Numbers

Corporate Phone Number

TD Auto Finance does not currently advertise a separate public corporate switchboard.

For consumer accounts:

1-800-556-8172

Corporate Headquarters Number

Because TD Auto Finance is a division of TD Bank, corporate-level bank inquiries can be directed through TD Bank’s corporate resources.

For ordinary vehicle-finance service, use:

1-800-556-8172

Headquarters Number

Consumer Auto Finance: 1-800-556-8172

TD Bank General Assistance: 1-888-751-9000

Corporate Office Number

For TD Auto Finance account matters:

1-800-556-8172

For broader TD Bank customer assistance:

1-888-751-9000

Customer Support Number

1-800-556-8172

This is the primary verified TD Auto Finance consumer-support number.

Customer Service Number

1-800-556-8172

Customers should have their account and vehicle information available when calling.

Toll-Free Number

1-800-556-8172

This is TD Auto Finance’s main toll-free consumer contact.

Dealer Services Number

1-800-200-1513

This number is intended for automobile dealerships and dealer-finance support.

Sales Number

TD Auto Finance does not publish a consumer direct-sales telephone number.

Financing is generally offered through participating dealers.

Support Number

Consumer Support: 1-800-556-8172

Dealer Services: 1-800-200-1513

Billing Number

Payment and billing questions should be directed to:

1-800-556-8172

Customers can also manage eligible payments through the TD Auto Finance online portal.

Regional Office Number

TD Auto Finance does not publish a universal regional-office directory for consumers.

Branch Office Number

TD Auto Finance does not operate consumer branches in the same manner as a retail bank.

Vehicle financing is generally originated through dealerships.

Local Office Number

No separate Farmington Hills public local-office switchboard is prominently published for ordinary consumers.

Use:

1-800-556-8172

International Number

TD Auto Finance does not publish one universal international consumer number for U.S. accounts.

Customers outside the United States should use the secure account portal or contact TD through the appropriate market-specific channel.

Emergency / After-Hours Number

For certain errors, unauthorized transfers and account-security matters, TD Auto Finance publishes:

1-800-556-8172

with 24/7 telephone availability for specified account-resolution situations.

Investor Relations Number

TD Auto Finance does not maintain an independent Investor Relations department.

Investor inquiries belong with parent company The Toronto-Dominion Bank.

Media / Press Number

TD Auto Finance media matters are handled through TD corporate communications.

Consumer account complaints should not be sent to media contacts.

Human Resources (HR) Number

TD Auto Finance hiring is handled through TD Careers rather than a separate public HR hotline.

Reservations / Booking Number

Not applicable.

TD Auto Finance is an automotive-finance business.

TD Bank General Assistance Number

1-888-751-9000

This is TD Bank’s general U.S. customer-support line and is separate from TD Auto Finance consumer servicing.

How to Reach a Real Person at TD Auto Finance

For a TD Auto Finance vehicle loan, call 1-800-556-8172. This is the main consumer contact for customers whose vehicles are currently financed through TD Auto Finance. Account holders should have their loan information, vehicle details and payment records available before speaking with a representative.

Automobile dealers should use 1-800-200-1513 for Dealer Services rather than the consumer line. Customers can also sign in to the TD Auto Finance website to review payments, account information and payoff resources. Broader TD Bank banking questions should be directed to 1-888-751-9000.

TD Auto Finance Headquarters & Corporate Office Address

TD Auto Finance Customer Resolution Address

TD Auto Finance
Attn: Customer Resolution Department
P.O. Box 9223
Farmington Hills, MI 48333-9223
United States

Consumer Phone: 1-800-556-8172

This is an official current TD Auto Finance correspondence address for account-resolution matters.

Michigan Operations

Farmington Hills, Michigan remains an important location for TD Auto Finance account servicing and operational correspondence.

Because TD Auto Finance is a division rather than an independent public company, a separate public principal executive headquarters is not presented in the same way as a standalone corporation.

Parent Company Headquarters

TD Bank, N.A.
4140 Church Road
Mount Laurel, NJ 08054
United States

TD Bank moved its U.S. headquarters to this Mount Laurel address in September 2025.

Parent Organization

TD Bank, N.A. is part of The Toronto-Dominion Bank, a major North American financial institution.

TD Auto Finance operates as one of TD Bank’s specialized U.S. business lines.

Consumer Correspondence

Customers should use the mailing address printed on their account documents or specific servicing notices for payments, disputes and formal correspondence.

The Customer Resolution Department address should not automatically be used for every type of payment or title document.

Dealer Services

Participating automobile dealers receive support through TD Auto Finance Dealer Services and Dealer Relationship Managers.

Dealer matters should remain separate from consumer account servicing.

How to File a Complaint Against TD Auto Finance

Customers experiencing a problem involving a vehicle loan, payment, account access, payoff, unauthorized transfer or Customer Service interaction should gather their loan and payment information before filing the complaint.

Step 1: Contact TD Auto Finance Customer Service

Call:

1-800-556-8172

Explain the issue clearly and provide the account information required for verification.

Step 2: Review Your Online Account

Sign in to TD Auto Finance and review your payment history, account details and any available notices.

Step 3: Keep Supporting Documentation

Save payment confirmations, bank records, account statements, dealership documents and correspondence.

Step 4: Contact the Customer Resolution Department

For applicable account-resolution matters, use:

TD Auto Finance
Attn: Customer Resolution Department
P.O. Box 9223
Farmington Hills, MI 48333-9223

Step 5: Follow Up Through the Existing Case

If the first contact does not resolve the problem, call again and reference any case number or previous correspondence.

Step 6: Request Additional Review

Ask whether the matter can be escalated to a supervisor or specialized Customer Resolution representative.

Step 7: Contact Dealer Services Only for Dealer Matters

Dealers should use:

1-800-200-1513

Consumer borrowers should continue using 1-800-556-8172.

Step 8: Keep Parent Bank Contacts Separate

TD Bank’s general support number is 1-888-751-9000, but routine TD Auto Finance account issues should normally remain with TD Auto Finance.

Step 9: Use Formal Written Correspondence When Required

For an error, unauthorized transfer or other issue requiring formal written notice, follow the mailing instructions in the applicable account agreement or statement.

Step 10: Consider an Appropriate External Consumer-Finance Complaint Process

If a significant auto-finance or account-servicing problem remains unresolved, customers may review the consumer-finance or banking complaint procedures available through the appropriate regulator or consumer-protection authority.