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- TD Auto Finance
About TD Auto Finance
TD Auto Finance is the automotive financing division of TD Bank, N.A. in the United States. The business provides indirect vehicle financing for consumers through participating automobile dealerships and also offers dealer-focused commercial finance and support services. TD Auto Finance works with automotive retailers to provide financing options and help consumers purchase eligible new and used vehicles.
TD Auto Finance developed from automotive-finance businesses acquired and integrated by TD over time and now operates as part of TD Bank rather than as a separately publicly traded finance company. Its consumer servicing operations maintain an important presence in Farmington Hills, Michigan, while TD Bank’s U.S. corporate headquarters moved to 4140 Church Road, Mount Laurel, New Jersey 08054 in 2025.
Because TD Auto Finance is a division of TD Bank, N.A., it does not publish a separate public-company employee count or maintain an independent Investor Relations department. The ultimate parent, The Toronto-Dominion Bank, is a large North American banking organization whose shares trade on the Toronto Stock Exchange and New York Stock Exchange under ticker symbol TD.
Quick Information
Corporate Phone Number
TD Auto Finance does not prominently publish a separate public corporate switchboard for its Michigan operation.
For consumer auto-finance support:
1-800-556-8172
For dealer services:
1-800-200-1513
Customer Service Number
1-800-556-8172
This is the primary TD Auto Finance consumer support number for customers whose vehicles are financed through TD Auto Finance.
Corporate Office Address
TD Auto Finance consumer servicing and Customer Resolution correspondence is handled through:
TD Auto Finance
P.O. Box 9223
Farmington Hills, MI 48333-9223
United States
This is an official TD Auto Finance Customer Resolution address.
Headquarters Address
TD Auto Finance is a division of TD Bank, N.A.
The parent bank’s current U.S. corporate headquarters are:
TD Bank, N.A.
4140 Church Road
Mount Laurel, NJ 08054
United States
TD Auto Finance continues to maintain major operational and servicing functions associated with Farmington Hills, Michigan.
TD Auto Finance does not publish one universal plain-text email address for consumer account servicing.
Customers should use the secure TD Auto Finance online account service or call 1-800-556-8172 for account-specific assistance.
Industry
Automotive Finance, Consumer Lending, Dealer Finance, Auto Loans, Commercial Banking and Financial Services
Founded
TD Auto Finance’s current operation developed through TD’s expansion into U.S. automotive finance and the integration of predecessor auto-lending businesses.
It now operates as a division of TD Bank, N.A.
Number of Employees
TD Auto Finance does not publish a separate current standalone employee count.
Its employees are included within the broader TD organization.
Corporate Office Hours
Consumer support is available through:
1-800-556-8172
Certain account and error-resolution functions can be reached 24 hours a day, while specialized department hours may vary.
Dealer Services operates:
Monday through Friday: 9:00 AM to 6:00 PM ET
Website
https://www.tdautofinance.com/
The website provides account access, payment options, payoff information, dealer resources and consumer support.
Investor Relations
TD Auto Finance does not have independent Investor Relations because it is a division of TD Bank, N.A.
Investor information is handled through The Toronto-Dominion Bank, which trades under ticker symbol TD.
Careers Page
TD Auto Finance opportunities are listed through the broader TD Careers platform.
TD Auto Finance Products & Services
Consumer Auto Financing
TD Auto Finance provides vehicle financing through participating automobile dealerships.
Customers generally apply for financing as part of a dealership purchase rather than by applying directly with a TD Auto Finance retail branch.
New Vehicle Financing
Participating dealers can submit financing applications for qualifying customers purchasing new vehicles.
Approval, rate and terms depend on credit and other underwriting criteria.
Used Vehicle Financing
TD Auto Finance also supports financing for eligible used vehicles purchased through participating dealerships.
Dealer Indirect Lending
TD Auto Finance operates an indirect lending model in which automobile dealers submit customer credit applications for financing consideration.
Dealer Services
Dealer partners can contact TD Auto Finance at:
1-800-200-1513
Dealer Services operates Monday through Friday from 9:00 AM to 6:00 PM Eastern Time.
Online Account Management
Consumers can manage their TD Auto Finance accounts through the online portal.
Available functions can include payment management, account review and payoff information.
One-Time Payments
Eligible customers can make one-time online payments through the TD Auto Finance account service.
Recurring Payments
Customers can set up recurring payments where supported by their account.
Principal-Only Payments
TD Auto Finance provides options for eligible principal-only payments.
Customers should verify how additional payments are applied before submitting them.
Account Payoff
Borrowers can obtain payoff information through the online account system or Customer Service.
Payment History
Account holders can review supported payment-history and account information through their online profile.
Dealer Commercial Services
TD Auto Finance provides commercial financial services to participating automotive dealers.
These services support dealership operations in addition to retail consumer financing.
Dealer Relationship Management
Automotive dealers can work with TD Dealer Relationship Managers for financing-program and dealer-services support.
Credit Decisions
TD Auto Finance provides dealers with automotive credit decisions based on submitted consumer applications and applicable underwriting policies.
Real-Time Payments for Dealers
TD Auto Finance supports modern payment and funding capabilities intended to improve dealership finance processing.
TD Auto Finance Corporate Phone Numbers
Corporate Phone Number
TD Auto Finance does not currently advertise a separate public corporate switchboard.
For consumer accounts:
1-800-556-8172
Corporate Headquarters Number
Because TD Auto Finance is a division of TD Bank, corporate-level bank inquiries can be directed through TD Bank’s corporate resources.
For ordinary vehicle-finance service, use:
1-800-556-8172
Headquarters Number
Consumer Auto Finance: 1-800-556-8172
TD Bank General Assistance: 1-888-751-9000
Corporate Office Number
For TD Auto Finance account matters:
1-800-556-8172
For broader TD Bank customer assistance:
1-888-751-9000
Customer Support Number
1-800-556-8172
This is the primary verified TD Auto Finance consumer-support number.
Customer Service Number
1-800-556-8172
Customers should have their account and vehicle information available when calling.
Toll-Free Number
1-800-556-8172
This is TD Auto Finance’s main toll-free consumer contact.
Dealer Services Number
1-800-200-1513
This number is intended for automobile dealerships and dealer-finance support.
Sales Number
TD Auto Finance does not publish a consumer direct-sales telephone number.
Financing is generally offered through participating dealers.
Support Number
Consumer Support: 1-800-556-8172
Dealer Services: 1-800-200-1513
Billing Number
Payment and billing questions should be directed to:
1-800-556-8172
Customers can also manage eligible payments through the TD Auto Finance online portal.
Regional Office Number
TD Auto Finance does not publish a universal regional-office directory for consumers.
Branch Office Number
TD Auto Finance does not operate consumer branches in the same manner as a retail bank.
Vehicle financing is generally originated through dealerships.
Local Office Number
No separate Farmington Hills public local-office switchboard is prominently published for ordinary consumers.
Use:
1-800-556-8172
International Number
TD Auto Finance does not publish one universal international consumer number for U.S. accounts.
Customers outside the United States should use the secure account portal or contact TD through the appropriate market-specific channel.
Emergency / After-Hours Number
For certain errors, unauthorized transfers and account-security matters, TD Auto Finance publishes:
1-800-556-8172
with 24/7 telephone availability for specified account-resolution situations.
Investor Relations Number
TD Auto Finance does not maintain an independent Investor Relations department.
Investor inquiries belong with parent company The Toronto-Dominion Bank.
Media / Press Number
TD Auto Finance media matters are handled through TD corporate communications.
Consumer account complaints should not be sent to media contacts.
Human Resources (HR) Number
TD Auto Finance hiring is handled through TD Careers rather than a separate public HR hotline.
Reservations / Booking Number
Not applicable.
TD Auto Finance is an automotive-finance business.
TD Bank General Assistance Number
1-888-751-9000
This is TD Bank’s general U.S. customer-support line and is separate from TD Auto Finance consumer servicing.
How to Reach a Real Person at TD Auto Finance
For a TD Auto Finance vehicle loan, call 1-800-556-8172. This is the main consumer contact for customers whose vehicles are currently financed through TD Auto Finance. Account holders should have their loan information, vehicle details and payment records available before speaking with a representative.
Automobile dealers should use 1-800-200-1513 for Dealer Services rather than the consumer line. Customers can also sign in to the TD Auto Finance website to review payments, account information and payoff resources. Broader TD Bank banking questions should be directed to 1-888-751-9000.
TD Auto Finance Headquarters & Corporate Office Address
TD Auto Finance Customer Resolution Address
TD Auto Finance
Attn: Customer Resolution Department
P.O. Box 9223
Farmington Hills, MI 48333-9223
United States
Consumer Phone: 1-800-556-8172
This is an official current TD Auto Finance correspondence address for account-resolution matters.
Michigan Operations
Farmington Hills, Michigan remains an important location for TD Auto Finance account servicing and operational correspondence.
Because TD Auto Finance is a division rather than an independent public company, a separate public principal executive headquarters is not presented in the same way as a standalone corporation.
Parent Company Headquarters
TD Bank, N.A.
4140 Church Road
Mount Laurel, NJ 08054
United States
TD Bank moved its U.S. headquarters to this Mount Laurel address in September 2025.
Parent Organization
TD Bank, N.A. is part of The Toronto-Dominion Bank, a major North American financial institution.
TD Auto Finance operates as one of TD Bank’s specialized U.S. business lines.
Consumer Correspondence
Customers should use the mailing address printed on their account documents or specific servicing notices for payments, disputes and formal correspondence.
The Customer Resolution Department address should not automatically be used for every type of payment or title document.
Dealer Services
Participating automobile dealers receive support through TD Auto Finance Dealer Services and Dealer Relationship Managers.
Dealer matters should remain separate from consumer account servicing.
How to File a Complaint Against TD Auto Finance
Customers experiencing a problem involving a vehicle loan, payment, account access, payoff, unauthorized transfer or Customer Service interaction should gather their loan and payment information before filing the complaint.
Step 1: Contact TD Auto Finance Customer Service
Call:
1-800-556-8172
Explain the issue clearly and provide the account information required for verification.
Step 2: Review Your Online Account
Sign in to TD Auto Finance and review your payment history, account details and any available notices.
Step 3: Keep Supporting Documentation
Save payment confirmations, bank records, account statements, dealership documents and correspondence.
Step 4: Contact the Customer Resolution Department
For applicable account-resolution matters, use:
TD Auto Finance
Attn: Customer Resolution Department
P.O. Box 9223
Farmington Hills, MI 48333-9223
Step 5: Follow Up Through the Existing Case
If the first contact does not resolve the problem, call again and reference any case number or previous correspondence.
Step 6: Request Additional Review
Ask whether the matter can be escalated to a supervisor or specialized Customer Resolution representative.
Step 7: Contact Dealer Services Only for Dealer Matters
Dealers should use:
1-800-200-1513
Consumer borrowers should continue using 1-800-556-8172.
Step 8: Keep Parent Bank Contacts Separate
TD Bank’s general support number is 1-888-751-9000, but routine TD Auto Finance account issues should normally remain with TD Auto Finance.
Step 9: Use Formal Written Correspondence When Required
For an error, unauthorized transfer or other issue requiring formal written notice, follow the mailing instructions in the applicable account agreement or statement.
Step 10: Consider an Appropriate External Consumer-Finance Complaint Process
If a significant auto-finance or account-servicing problem remains unresolved, customers may review the consumer-finance or banking complaint procedures available through the appropriate regulator or consumer-protection authority.
