Oklahoma Gas & Electric Headquarters & Corporate Office

About Oklahoma Gas & Electric

Oklahoma Gas and Electric Company, commonly known as OG&E, is a regulated electric utility serving customers in Oklahoma and western Arkansas. The company was incorporated in 1902 under the laws of Oklahoma Territory and has grown into the largest electric utility in Oklahoma. OG&E generates, transmits, distributes, and sells electricity to residential, commercial, industrial, governmental, and other customers throughout its service territory.

OG&E operates as the principal business of OGE Energy Corp., a publicly traded holding company headquartered in Oklahoma City. OGE Energy’s operations are now primarily focused on the regulated electric utility after the company exited its former midstream investment activities. OG&E’s rates and utility activities are regulated principally by the Oklahoma Corporation Commission, the Arkansas Public Service Commission, and the Federal Energy Regulatory Commission depending on the service or activity involved.

The company continues to invest in generation, transmission, distribution, grid modernization, customer solutions, and reliability. As of the end of 2025, OG&E served 913,305 customers, and current 2026 company materials describe the customer base as approximately 915,000 customers. OGE Energy and OG&E had 2,248 full-time employees at December 31, 2025. Sean Trauschke remains Chairman, President and Chief Executive Officer of both OGE Energy Corp. and OG&E.

Oklahoma Gas & Electric Headquarters & Corporate Office Address

Current Headquarters

Oklahoma Gas and Electric Company / OGE Energy Corp.
321 North Harvey
Oklahoma City, OK 73102
United States

The 2025 Form 10-K identifies 321 North Harvey as the principal executive office of both OGE Energy Corp. and Oklahoma Gas and Electric Company.

Corporate Office

321 North Harvey
Oklahoma City, OK 73102

This is the main executive and corporate location for OGE Energy and OG&E.

Mailing Address

OG&E
P.O. Box 321
Oklahoma City, OK 73101-0321
United States.

Other Important Address

Payments should be sent to

OG&E
P.O. Box 24990
Oklahoma City, OK 73124-0990

This is a payment address and is not the physical headquarters.

Quick Information

Corporate Phone Number

405-553-3000.

Customer Service Number

405-272-9741 for Oklahoma City metro customers
800-272-9741 for other areas.

Corporate Office Address

321 North Harvey, Oklahoma City, OK 73102

Headquarters Address

321 North Harvey, Oklahoma City, OK 73102

Email

OG&E primarily uses its secure online Contact Us process rather than one general unsecured customer email.

Media: ogenews@oge.com.

Industry

Electric Utility, Electricity Generation, Transmission and Distribution

Founded

1902

Number of Employees

2,248 full-time employees as of December 31, 2025.

Number of Customers

Approximately 915,000 customers in Oklahoma and western Arkansas.

Corporate Office Hours

Corporate headquarters does not publish general walk-in hours.

Residential Customer Support is currently available Monday to Friday, 8:00 AM to 5:00 PM on the official Contact Us page, while outage and emergency lines are available 24/7.

Website

https://www.oge.com/

Investor Relations / Careers

Investor information
https://www.oge.com/

Careers
https://jobs.oge.com/

Oklahoma Gas & Electric Products & Services

Residential Electric Service

OG&E provides regulated electricity service to residential customers across Oklahoma and western Arkansas. Customers can start, stop, or transfer service, manage bills, review usage, and access account tools through OG&E’s online systems.

Business Electric Service

Commercial and business customers receive electricity along with account support through OG&E’s Business Advantage Group. Business services can include billing assistance, service changes, energy consultation, and support for commercial electricity needs.

Electric Generation

OG&E owns and operates electric-generation resources used to supply its customers. Its generation portfolio includes natural gas, coal, renewable resources, and purchased power as part of an integrated electric system.

Transmission Services

The company operates high-voltage transmission assets that move electricity across the regional grid. Transmission activities are subject to federal regulatory requirements and coordination with regional reliability organizations.

Distribution Services

OG&E’s distribution network delivers power from the transmission system to homes, businesses, public facilities, and other customers. Distribution investments include substations, lines, poles, transformers, automation, and reliability improvements.

Outage Reporting

Customers can report outages, emergencies, and downed power lines 24 hours a day.

Oklahoma City Metro: 405-272-9595
Other Areas: 800-522-6870.

Online Account Management

OG&E’s online account services allow customers to review bills, make payments, monitor electricity use, update account information, and manage services digitally.

Bill Payment Services

Customers can pay OG&E bills online, through their account, or by telephone.

Telephone payment service

877-306-9274.

Start, Stop and Transfer Service

Residential and business customers can establish new electric service, discontinue service, or transfer service to a different address using OG&E’s online services or Customer Support.

Energy Efficiency Programs

OG&E provides energy-efficiency resources, programs, rebates, and incentives intended to help qualifying residential and business customers manage electricity consumption and improve efficiency.

Renewable Energy and Interconnection

Customers with qualifying solar or other distributed-generation facilities can apply to interconnect with the OG&E system. OG&E requires approved interconnection and written permission to operate before customer generation systems are energized.

myOGEalerts

Customers can register for alerts involving account and outage information by email, phone, or text. These tools help customers receive timely service-related notifications.

Construction Services

OG&E provides construction-related electric-service assistance for new developments, service changes, and other infrastructure needs.

Current contact

405-619-6500 in Oklahoma City
800-380-4643 elsewhere.

Spanish-Language Customer Support

Spanish-speaking Customer Support advocates are available through

800-272-9741.

Accessibility and Relay Services

Hearing- and speech-impaired customers can dial 711 or 800-722-0353 to use Oklahoma Relay and communicate with an OG&E Customer Support advocate.

Oklahoma Gas & Electric Corporate Phone Numbers

Corporate Phone Number

405-553-3000.

Corporate Headquarters Number

405-553-3000

Headquarters Number

405-553-3000

Corporate Office Number

405-553-3000

Customer Service Number

405-272-9741 for Oklahoma City metro
800-272-9741 outside the metro.

Customer Support Number

800-272-9741

Toll-Free Number

800-272-9741

Sales Number

OG&E does not publish a conventional consumer sales line.

Business customers should use

888-988-9747

Billing Number

General billing support

405-272-9741
800-272-9741

Pay-by-Phone Number

877-306-9274.

Regional Office Number

OG&E does not publish one universal regional-office number.

Branch Office Number

Local and operational contacts depend on the service area and type of request.

International Number

Not applicable as a normal customer-service category. OG&E’s regulated utility territory is in Oklahoma and western Arkansas.

Emergency / After-Hours Number

Outages, emergencies, and downed lines are handled 24/7

405-272-9595 in Oklahoma City metro
800-522-6870 in other areas.

Investor Relations Number

OGE Energy directs investor communications through its corporate Investor Relations resources. A permanent dedicated public Investor Relations number is not prominently identified on the current Customer Service pages.

Media / Press Number

OG&E currently publishes

ogenews@oge.com

for media requests.

Human Resources Number

Applicant accommodation hotline

405-553-3239

This is specifically for employment-application accommodations, not general Customer Service.

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at Oklahoma Gas & Electric

Residential customers should call 405-272-9741 in the Oklahoma City metro or 800-272-9741 in other areas. For faster service, have your OG&E account number, service address, account-holder name, recent bill, and a short explanation of the issue ready. Business customers should use 888-988-9747, which routes calls to the Business Advantage Group.

If the problem is an active power outage, downed line, or electricity emergency, do not wait for ordinary Customer Service. Call 405-272-9595 in the Oklahoma City area or 800-522-6870 elsewhere. These outage and emergency contacts are available 24/7. Downed power lines should always be treated as dangerous, and customers should remain clear of the line and surrounding area.

For corporate matters that cannot be resolved through normal account support, the principal office number is 405-553-3000. Customers should use corporate escalation only after first giving Customer Support or the relevant department an opportunity to resolve the issue, because routine billing, service-start, payment, outage, and meter concerns are normally handled more efficiently by customer operations.

How to File a Complaint Against Oklahoma Gas & Electric

Complaints can involve billing, service disconnection, deposits, meter readings, rates, outages, reliability, new connections, construction, distributed generation, employee interactions, accessibility, or other utility-service issues. Keep your account number, service address, bills, meter information, payment confirmations, outage records, correspondence, photographs, and previous case details before escalating.

Step 1: Contact Customer Service

Call 405-272-9741 in Oklahoma City or 800-272-9741 elsewhere and explain the complaint. Provide the account number, service address, date of the disputed event, and the specific correction you want. Ask the Customer Support advocate to document the complaint and note any case or reference number provided.

Step 2: Contact the Relevant Department

Use the specialized department when the complaint is not an ordinary billing matter. Business customers can call 888-988-9747, construction issues can use 405-619-6500 or 800-380-4643, and outage or downed-line concerns should use the 24/7 emergency lines. Distributed-generation customers should work with Interconnect Services.

Step 3: Request Supervisor or Management Review

If the first Customer Support interaction does not resolve the problem, ask for supervisor or management review. Provide the original complaint details, case history, bills, meter data, service dates, and previous employee names if available. Clearly explain what remains disputed and what resolution you are requesting.

Step 4: Use the Company’s Written Complaint Channel

Customers can submit questions and comments through OG&E’s online Contact Us system or mail a written complaint to Attn: Customer Care, P.O. Box 321, Oklahoma City, OK 73101-0321. Written complaints should include the account number, service address, contact information, chronological history, and supporting documents.

Step 5: Contact Corporate Headquarters

For a serious unresolved issue, written corporate correspondence can be directed to Oklahoma Gas and Electric Company, 321 North Harvey, Oklahoma City, OK 73102. The main corporate telephone number is 405-553-3000. Include prior case numbers and copies of all supporting records so corporate staff can see the steps already taken.

Step 6: Use the Specialized Complaint or Dispute Department

Complex matters involving tariffs, interconnection, regulatory compliance, construction, or business service may require review by a specialized OG&E team rather than ordinary Customer Support. For transmission-related compliance issues, OG&E publicly identifies formal compliance personnel, while billing and retail-service disputes should remain within customer operations until internal escalation is complete.

Step 7: File With the Appropriate Regulator

For Oklahoma retail-electric utility complaints, the Oklahoma Corporation Commission may be the appropriate state regulator. Customers in Arkansas may need the Arkansas Public Service Commission. Certain wholesale, transmission, or interstate electric matters fall under the Federal Energy Regulatory Commission. The correct regulator depends on the service location and type of dispute.

Step 8: Use Consumer Protection or Financial Dispute Options

General consumer-practice issues may also be raised with the appropriate state Attorney General or consumer-protection office when relevant. A disputed card or bank payment may involve the customer’s financial institution, although a utility-service dispute itself should normally be addressed with OG&E and the applicable utility regulator first. Preserve bills, payment records, complaint numbers, and regulatory correspondence.

Step 9: Consider Formal Legal or Regulatory Procedures

If internal review and regulatory complaint channels do not resolve a significant dispute, review OG&E’s applicable tariff, service agreement, interconnection agreement, and state utility rules before considering formal legal action. Utility rights and obligations are often governed by approved tariffs and regulatory orders, so independent legal advice may be appropriate for large commercial, property-damage, interconnection, or other material disputes.