Edward Jones Investments Headquarter & Corporate Office

About Edward Jones

Edward D. Jones & Co., L.P., commonly known as Edward Jones, is an American financial-services firm focused on serving individual investors, families, and small businesses. The company has built its business around providing personalized financial services and investment solutions designed to help clients manage their finances and work toward their long-term financial goals.

Edward Jones operates through a large network of local financial-adviser offices across the United States and Canada. Its services include brokerage accounts, retirement accounts, investment advice, mutual funds, stocks, bonds, insurance-related products, financial planning, and wealth-management services. This local-adviser model allows clients to receive financial guidance and investment support through dedicated offices in their communities.

The company maintains its headquarters in St. Louis, Missouri, and continues to operate as a major financial-services firm serving investors throughout North America. Through its network of financial advisers and broad range of investment and planning services, Edward Jones provides individuals, families, and small businesses with access to financial guidance and wealth-management solutions.

Quick Information

Industry

Investment and Financial Services

Corporate Phone Number

314-515-2000

Customer Service Number

800-441-2357

Corporate Office Address

12555 Manchester Road
St. Louis, MO 63131
United States

Headquarters Address

12555 Manchester Road
St. Louis, MO 63131
United States

Email

Edward Jones primarily uses adviser-specific and secure account communications rather than one universal general customer-service email.

Client Relations

800-441-2357

Main Services

Investments, Retirement and Financial Advice

Service Model

Local Financial Adviser Network

Organization Type

Private Partnership

Online Service

Edward Jones Online Access

Website

www.edwardjones.com

Edward Jones Products & Services

Brokerage Accounts

Clients can buy stocks, bonds, mutual funds, ETFs, and other eligible investments.

Retirement Accounts

Edward Jones supports IRAs and employer-related retirement products.

Financial Planning

Financial advisers help clients plan for retirement, education, major purchases, and other goals.

Wealth Management

Higher-net-worth clients can receive more comprehensive planning and investment services.

Insurance

Edward Jones advisers can discuss qualifying insurance and annuity products.

Education Savings

Clients can establish eligible education-savings accounts.

Business Services

Small-business owners can access retirement and financial-planning services.

Edward Jones Corporate Phone Numbers

Headquarters

314-515-2000

Client Relations

800-441-2357

Client Relations is available for urgent account questions when the local branch team is unavailable.

Local Adviser Office

Each Edward Jones financial adviser has a dedicated branch telephone number.

How to Reach a Real Person at Edward Jones

Start with your financial adviser or branch team.

If they are unavailable and the matter is urgent, call:

800-441-2357

Have:

• Account number
• Adviser name
• Branch location
• Transaction details
• Investment involved
• Date of the concern
• Desired resolution

available.

Edward Jones Headquarters & Corporate Office Address

Corporate Headquarters

Edward Jones
12555 Manchester Road
St. Louis, MO 63131
United States

Phone: 314-515-2000

The headquarters switchboard can connect callers with corporate departments or branch offices.

How to File a Complaint Against Edward Jones

Step 1: Contact Your Financial Adviser

Begin by contacting your Edward Jones financial adviser or branch team about the issue. Explain your concern clearly and provide relevant account or transaction details so the matter can be reviewed.

Step 2: Contact the Branch Leader

If the initial response does not resolve your concern, request further review from the branch leader or another appropriate supervisor. Keep a record of your communications and any response you receive.

Step 3: Call Client Relations

You can contact Edward Jones Client Relations by calling 800-441-2357. Provide the details of your complaint and any account information needed to help the company investigate the matter.

Step 4: Keep Investment Records

Retain relevant investment records, including account statements, trade confirmations, emails, transaction details, and account correspondence. These documents can help support your complaint and establish a clear record of the issue.

Step 5: Contact Headquarters

For matters requiring corporate-level attention, correspondence can be directed to:

Edward Jones
12555 Manchester Road
St. Louis, MO 63131

Include a detailed explanation of your complaint and copies of relevant supporting documents.

Step 6: Compliance Review

Serious investment-related complaints may require review by Edward Jones compliance personnel. If your concern involves trading activity, account handling, or other regulatory matters, request that it be formally reviewed through the appropriate compliance process.

Step 7: Regulatory Complaint

If your securities-related complaint remains unresolved, you may submit it to the appropriate regulatory authority, such as FINRA, the SEC, or your state securities regulator. Include details of your complaint and records showing your previous attempts to resolve the issue.