Edible Arrangements Headquarter & Corporate Office

About Edible Arrangements

Edible Arrangements is a gifting and specialty food brand best known for fresh fruit arrangements, chocolate-dipped fruit, strawberries, fruit platters, desserts, flowers, gift bundles, and same-day gifting. Entrepreneur Tariq Farid founded the company in 1999 in East Haven, Connecticut. The concept combined techniques from the floral-gifting industry with fresh-cut fruit, creating bouquet-style arrangements intended for birthdays, anniversaries, thank-you gifts, holidays, corporate gifting, and other occasions. The brand expanded rapidly through franchising and eventually developed a large physical store and delivery network in the United States and international markets.

Edible Arrangements has evolved from a primarily fruit-bouquet business into a broader gifting platform. Its current assortment includes chocolate-covered strawberries, fresh fruit, baked goods, flowers, desserts, gift baskets, smoothies, snack products, marketplace gifts, corporate gifting, and other occasion-based products. Edible Brands says newer floral and baked-goods categories have become a meaningful part of its portfolio, while digital ordering, one-hour delivery capabilities, DoorDash, Uber Eats, and other delivery partnerships have expanded the company’s reach.

The company is now part of Edible Brands, a privately held, family-controlled organization led by Somia Farid Silber, who became Chief Executive Officer in October 2024. Founder Tariq Farid remains closely involved as Founder and Chairman. Edible Brands has also expanded beyond Edible Arrangements through businesses including Rōti Modern Mediterranean, Edible.com, Netsolace, and BerryDirect. The company’s corporate headquarters moved from Connecticut to Atlanta, Georgia, and its current Atlanta headquarters remains the central location for leadership, franchising, marketing, technology, compliance, and strategic brand operations.

Edible Arrangements Headquarters & Corporate Office Address

Current Headquarters

Edible Arrangements / Edible Brands
980 Hammond Drive, Suite 1000
Atlanta, GA 30328
United States

Edible’s current corporate materials identify this Atlanta location as the headquarters for Edible Arrangements and the broader Edible Brands organization. The company relocated its headquarters from Connecticut to the Atlanta area as part of its growth and modernization strategy.

Corporate Office

980 Hammond Drive, Suite 1000
Atlanta, GA 30328

The corporate office supports brand strategy, franchise operations, technology, e-commerce, marketing, legal and compliance, product development, and other system-wide functions. Individual Edible Arrangements stores are generally independently owned and operated franchises, so store-level service questions are normally handled locally before being escalated to corporate support.

Mailing Address

For ordinary corporate correspondence, the verified Atlanta headquarters may be used

Edible Arrangements, LLC
980 Hammond Drive, Suite 1000
Atlanta, GA 30328

Privacy-related correspondence can be addressed to the Legal Department, Privacy, at the same location.

Other Important Address

For privacy matters

Edible Arrangements, LLC
Attn: Legal Department – Privacy
980 Hammond Drive, Suite 1000
Atlanta, GA 30328

This address is specifically published in Edible Brands’ current privacy materials.

Former / Historical Headquarters

Edible Arrangements was historically headquartered in Connecticut, including locations in East Haven and later Wallingford. Older corporate pages may still display 95 Barnes Road, Wallingford, CT 06492, but that location should now be treated as historical rather than the current headquarters. The company moved its corporate headquarters to Atlanta in 2018.

Quick Information

Corporate Phone Number

678-992-2300

Edible Brands currently publishes this as its main corporate contact number.

Customer Service Number

1-877-363-7848

Also written as

1-877-DO-FRUIT

Edible’s current FAQ identifies this as its Customer Care Center number.

Corporate Office Address

980 Hammond Drive, Suite 1000, Atlanta, GA 30328

Headquarters Address

980 Hammond Drive, Suite 1000, Atlanta, GA 30328

Email

General Corporate: info@ediblebrands.com
Privacy: privacypolicy@edible.com
Media: media@ediblebrands.com.

Industry

Gifting, Specialty Food, Fruit Arrangements, E-Commerce, Delivery, Franchising and Retail

Founded

1999

Founder

Tariq Farid.

Number of Stores

Current Edible materials describe a network of 1,000+ locations worldwide, although specific store counts can vary as franchise openings and closures occur.

Corporate Office Hours

Edible Brands does not prominently publish public walk-in office hours for its Atlanta headquarters. Customers should contact Customer Care or the relevant store before attempting an in-person corporate visit.

Website

https://www.ediblearrangements.com/

Careers Page

https://ediblebrands.com/careers/

Edible Arrangements Products & Services

Fresh Fruit Arrangements

Edible Arrangements is best known for bouquets and decorative arrangements made from fresh-cut fruit. Products commonly include strawberries, pineapple, grapes, melon, apples, and other fruits arranged in gift-style containers for birthdays, anniversaries, celebrations, sympathy occasions, and corporate gifting.

Chocolate-Dipped Strawberries

Chocolate-covered strawberries are one of Edible’s signature product categories. Customers can order milk, dark, white, or decorated chocolate varieties, with toppings and presentation styles changing by season and occasion.

Dipped Fruit

Beyond strawberries, Edible offers other chocolate-dipped fruits such as pineapple, apples, bananas, and mixed fruit selections. These products can be sold individually, in boxes, or as part of larger arrangements and gift bundles.

Fruit Platters

Fresh fruit platters provide a shareable option for offices, parties, meetings, family events, and celebrations. Platters may contain a selection of cut fruit and can often be combined with chocolate-dipped items.

Celebration Gifts

Edible organizes products around occasions such as birthdays, anniversaries, congratulations, thank-you gifts, new baby celebrations, graduations, sympathy, get-well wishes, and holidays.

Flowers

Edible has expanded its gifting portfolio beyond food to include floral products. Current Edible Brands materials identify flowers as part of the company’s broader expansion into gifting categories.

Baked Goods

Baked treats have become a growing part of Edible’s product mix. Depending on availability, customers may find cookies, brownies, cakes, cheesecakes, cupcakes, or similar desserts alongside fruit gifts.

Gift Baskets

Edible offers gift baskets and bundled packages combining fruit, desserts, flowers, snacks, and other products. These are intended for both personal and business gifting.

Edible Marketplace

Edible.com has expanded into a broader digital marketplace containing Edible products as well as selected third-party giftable brands. Current corporate materials mention collaborations or marketplace offerings involving brands such as Bombas, Carbone, and Ghia.

Same-Day Delivery

Participating Edible stores provide same-day local delivery for qualifying orders. The company has invested heavily in local delivery infrastructure, digital ordering, and third-party delivery partnerships to improve speed and geographic reach.

One-Hour Delivery

Edible Brands has developed rapid-delivery capabilities in many markets. Current corporate materials state that one-hour delivery is available to a large portion of U.S. households, though service depends on product availability, store capacity, location, and ordering time.

Store Pickup

Customers can place qualifying orders online and pick them up from a participating Edible Arrangements location. Pickup can be useful for last-minute gifts or orders where delivery timing is less convenient.

Corporate Gifting

Edible provides gifting solutions for businesses that want to recognize employees, clients, customers, vendors, or business partners. Corporate gifting can include fruit arrangements, branded gifting programs, bulk orders, and scheduled campaigns.

Edible Rewards

Edible Rewards is the company’s customer loyalty program. Current program information emphasizes member offers, rewards, promotions, and easier savings on qualifying purchases.

Gift Cards

Customers can purchase gift cards for qualifying Edible products and store purchases. Gift-card balances and support are available through Edible’s Customer Service tools.

Franchise Opportunities

Edible Arrangements operates primarily through franchising. Prospective franchisees can learn about available territories, store formats, financial requirements, and system support through the company’s franchise-development channels.

Edible Arrangements Corporate Phone Numbers

Corporate Phone Number

678-992-2300.

Corporate Headquarters Number

678-992-2300

Headquarters Number

678-992-2300

Corporate Office Number

678-992-2300

Customer Service Number

1-877-363-7848

Also:

1-877-DO-FRUIT.

Customer Support Number

1-877-363-7848

Toll-Free Number

1-877-363-7848

Sales Number

Edible does not publish a separate general consumer sales number. Customers can place orders through local stores, EdibleArrangements.com, or Customer Care.

Billing Number

No separate nationwide billing-only number is prominently published. Billing and payment issues should be directed to 1-877-363-7848 or the store that processed the transaction.

Regional Office Number

No universal regional-office number is publicly listed.

Branch / Store Number

Each Edible Arrangements store has its own local number. Use the official store locator to find the number associated with the store handling your order.

International Number

Edible uses country-specific stores and local franchise contacts rather than one universal international Customer Service number.

Emergency / After-Hours Number

Edible does not publish a corporate emergency hotline.

Investor Relations Number

Not applicable.

Edible Brands is privately held and family controlled.

Media / Press Contact

Email

media@ediblebrands.com.

Human Resources Number

No universal applicant HR phone number is prominently published.

Careers

https://ediblebrands.com/careers/

Franchise / Corporate Development Number

678-992-2300

Edible’s own corporate-office guidance identifies this number for corporate and franchise inquiries.

Privacy Contact

Privacy Office

privacypolicy@edible.com

California privacy requests may also use

1-470-702-9840.

How to Reach a Real Person at Edible Arrangements

For an ordinary order, delivery, missing item, damaged product, freshness, refund, or store-service issue, the fastest first step is usually to contact the specific Edible Arrangements location fulfilling the order. Most locations are independently operated franchises, and local management has direct access to preparation, driver, delivery, and store-level transaction information. Have your order number, recipient name, delivery address, date, store location, payment information, and photographs of any damaged or unsatisfactory products ready before contacting the store.

If the local store cannot resolve the problem, call the Edible Customer Care Center at 1-877-363-7848. Explain the issue clearly, identify the store involved, and provide the order history and previous store response. Edible also provides its We Care feedback channel for customers who want to document a store experience in writing.

Corporate strategy, media, franchising, or business matters can be directed to the Atlanta office at 678-992-2300. Ordinary customers should generally avoid starting with corporate headquarters because store-level and Customer Care teams are better equipped to handle product and delivery issues.

How to File a Complaint Against Edible Arrangements

Complaints may involve late or failed delivery, poor-quality fruit, damaged arrangements, incorrect orders, missing products, billing disputes, promotional problems, store employee conduct, gift-card concerns, or franchise-store service. Before escalating, gather the order confirmation, delivery information, receipt, store location, photographs, emails, tracking details, and notes from previous conversations.

Step 1: Contact Customer Service

Begin by contacting the Edible store that prepared the order or calling Customer Care at 1-877-363-7848. Explain what went wrong, provide the order number and delivery date, and clearly describe the resolution you want, such as replacement, redelivery, refund, or account correction. Document the representative’s name and the date of the conversation.

Step 2: Contact the Relevant Department

If the complaint concerns a specific store, delivery driver, local product-quality issue, or same-day order, ask to speak with the store manager or franchise owner. Privacy matters should use the privacy contact, while franchise or corporate questions should be routed to Edible Brands headquarters. Using the department closest to the problem usually produces a faster response than sending a general corporate message.

Step 3: Request Supervisor or Management Review

If the first store employee or Customer Care representative cannot resolve the issue, request review by a manager, franchise owner, or Customer Care supervisor. Provide previous case information and summarize the complaint in chronological order. For quality complaints, photographs of the arrangement and packaging can be particularly helpful.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through Edible’s We Care feedback form. The form allows customers to identify the store, date and approximate time of the visit, contact details, and a written description of the problem. Written complaints create a clearer record for future escalation.

Step 5: Contact Corporate Headquarters

If the store and normal Customer Care process fail, write to Edible Arrangements / Edible Brands, 980 Hammond Drive, Suite 1000, Atlanta, GA 30328. Include your full name, contact information, order number, store location, transaction amount, previous complaint history, supporting documentation, and a specific request for resolution.

Step 6: Use the Specialized Complaint or Dispute Department

Privacy complaints can be sent to privacypolicy@edible.com, while corporate compliance concerns can be directed to the appropriate legal or compliance function at Edible Brands. If your complaint concerns franchising rather than a consumer order, explain that clearly because franchise matters and customer-service matters are handled differently.

Step 7: File With the Appropriate Regulator

Food-safety concerns can be reported to the relevant local or state health authority. Privacy complaints can be submitted to the applicable state privacy regulator or Attorney General where appropriate. Complaints involving deceptive marketing or other consumer-protection issues may fall under state or federal consumer regulators depending on the facts.

Step 8: Use Consumer Protection or Financial Dispute Options

For unresolved payment problems, duplicate charges, unauthorized transactions, or refunds that were approved but never processed, customers can contact their bank or card issuer. General consumer complaints may also be filed with the appropriate state Attorney General or consumer-protection office. Keep all receipts and written correspondence before taking this step.

Step 9: Consider Formal Legal or Arbitration Procedures

If the dispute is significant and cannot be resolved through Customer Care, corporate escalation, a regulator, or the payment provider, review the terms that applied to your transaction and consider obtaining independent legal advice. Depending on the claim, applicable terms may require informal dispute resolution, arbitration, or another formal process before litigation.