Rocket Mortgage Headquarters & Corporate Office

About Rocket Mortgage

Rocket Mortgage is an American mortgage lender and digital home-finance company headquartered in Detroit, Michigan. The company provides a range of home-financing solutions, including home-purchase mortgages, refinancing, home-equity products, mortgage servicing, and digital tools that help customers manage their mortgages online.

Rocket Mortgage is part of Rocket Companies, Inc., a broader homeownership platform that brings together real estate, mortgage lending, servicing, and other related financial businesses. Through its digital-first approach, Rocket Mortgage has become a major player in the U.S. home-finance market, helping customers apply for and manage mortgages through online technology.

Rocket Companies expanded significantly in 2025 through major acquisitions, including Redfin and Mr. Cooper Group. On October 1, 2025, Rocket Companies completed its $14.2 billion acquisition of Mr. Cooper Group, bringing together a major mortgage origination business and one of the country’s largest mortgage-servicing platforms. Current 2026 SEC filings identify Rocket Companies’ headquarters at 1050 Woodward Avenue, Detroit, Michigan 48226.

Quick Information

Industry

Mortgage Lending and Financial Technology

Parent Company

Rocket Companies, Inc.

Corporate Phone Number

800-226-6308

Customer Service Number

Existing Rocket Mortgage clients: 1-800-603-1955

Corporate Office Address

1050 Woodward Avenue
Detroit, MI 48226
United States

Headquarters Address

1050 Woodward Avenue
Detroit, MI 48226
United States

Email

Rocket Mortgage does not publish one universal general customer-service email. Accessibility support emails include Assist@RocketMortgage.com and AssistServicing@RocketMortgage.com for their specific purposes.

New Loan Number

1-888-452-8179

Existing Client Number

1-800-603-1955

NMLS Number

3030

Stock Symbol of Parent Company

NYSE: RKT

Website

www.rocketmortgage.com

Rocket Mortgage Products & Services

Rocket Mortgage provides mortgage origination, refinancing, servicing, and digital home-finance tools.

Home Purchase Loans

Customers can apply for mortgages to finance qualifying home purchases.

Mortgage Refinancing

Homeowners can refinance existing mortgages to change rates, terms, or other loan features.

Cash-Out Refinancing

Eligible borrowers can refinance and access a portion of available home equity.

Home Equity Products

Rocket provides qualifying home-equity financing options.

Mortgage Servicing

Rocket services mortgage accounts and allows customers to manage payments, balances, escrow, tax information, and other loan details.

Digital Mortgage Account

Customers can sign into their Rocket Account to review loan information and manage mortgage-related services.

Payment Assistance

Borrowers experiencing financial hardship may be able to review available mortgage-assistance options through their Rocket Account.

Rocket Mortgage Corporate Phone Numbers

Rocket Companies Corporate Headquarters

800-226-6308

Current 2026 SEC filings identify this number as Rocket Companies’ corporate telephone number at 1050 Woodward Avenue.

Existing Rocket Mortgage Clients

1-800-603-1955

Rocket currently publishes this number for existing clients.

Current published hours are generally:

Monday to Friday: 8:30 AM to 9:00 PM ET
Saturday: 9:00 AM to 4:00 PM ET

New Mortgage Customers

1-888-452-8179

Rocket publishes this number for customers interested in a new mortgage.

Account Advisor / Payment Assistance

1-800-508-0944

Rocket publishes this number for selected mortgage-account and payment functions.

How to Reach a Real Person at Rocket Mortgage

For an existing Rocket Mortgage loan, call:

1-800-603-1955

For a new mortgage, call:

1-888-452-8179

Customers can also sign into their Rocket Account and use live chat.

Before contacting Rocket Mortgage, have:

• Loan number
• Property address
• Borrower name
• Mortgage statement
• Payment information
• Escrow details
• Tax or insurance information
• Existing case number
• Description of the problem

available.

Rocket Mortgage specifically notes that it operates online and does not maintain public walk-in offices for customer service.

Rocket Mortgage Headquarters & Corporate Office Address

Rocket Companies Corporate Headquarters

Rocket Companies, Inc.
1050 Woodward Avenue
Detroit, MI 48226
United States

Corporate Phone: 800-226-6308

Rocket Companies’ current Investor FAQ directly states that its headquarters and principal executive offices are located at 1050 Woodward Avenue in Detroit.

Current August 2026 SEC records continue to identify the same business address.

Rocket Mortgage Corporate Address

Rocket Mortgage
1050 Woodward Avenue
Detroit, MI 48226-1906
United States

Rocket Mortgage’s own current customer pages also publish this Detroit address.

Important Mr. Cooper Relationship

Rocket Companies completed its acquisition of Mr. Cooper Group on October 1, 2025.

This means Rocket Companies now owns the broader Mr. Cooper organization, but Rocket Mortgage and Nationstar Mortgage LLC / Mr. Cooper continue to exist as distinct mortgage operating businesses within the larger Rocket structure.

How to File a Complaint Against Rocket Mortgage

Step 1: Contact Rocket Mortgage Customer Service

Existing clients should call:

1-800-603-1955

New customers should call:

1-888-452-8179

Step 2: Use Your Rocket Account

Sign in and use live chat or account-specific assistance.

This is often the most efficient route for:

• Payment questions
• Escrow
• Tax information
• Insurance
• Loan documents
• Account balances

Step 3: Request Further Review

If the first representative does not resolve the issue, ask for a supervisor, Account Advisor, or Client Relations review.

Step 4: Keep Mortgage Records

Retain:

• Mortgage statements
• Payment confirmations
• Escrow analyses
• Insurance records
• Tax documents
• Emails
• Chat transcripts
• Case numbers

Step 5: Contact Corporate Headquarters

For serious unresolved corporate correspondence:

Rocket Mortgage / Rocket Companies
1050 Woodward Avenue
Detroit, MI 48226
United States

Rocket states that this is not a walk-in customer-service location.

Step 6: Mortgage Servicing Complaints

For payment, escrow, transfer, or servicing concerns, document the issue carefully and use Rocket’s loan-specific support channels.

If formal written notices are required under mortgage-servicing law, follow the address and process provided in the borrower’s mortgage documents or servicing notices.

Step 7: Regulatory Complaint

Serious unresolved mortgage complaints may be submitted to the Consumer Financial Protection Bureau, applicable state mortgage regulator, or another relevant financial authority.