XPO Logistics, Inc Headquarters & Corporate Office

About XPO

XPO, Inc. is a publicly traded freight-transportation company headquartered in Greenwich, Connecticut. The company specializes primarily in less-than-truckload freight transportation in North America, while also operating a European Transportation segment. XPO uses an asset-based network, proprietary technology, service centers, trucks, trailers, drivers, dockworkers, customer-service teams, and digital tools to move freight for businesses across major industrial and commercial markets.

As of June 30, 2026, XPO reported approximately 38,000 employees, around 55,000 customers, and 586 owned and leased locations in 17 countries. In North America, XPO operates one of the largest LTL networks and provides day-definite domestic service to approximately 99% of U.S. ZIP codes, along with cross-border transportation to Canada, Mexico, and the Caribbean.

XPO reported $8.157 billion in consolidated revenue for 2025, including approximately $4.832 billion from North American LTL and $3.324 billion from European Transportation. The company is led by Mario Harik, who serves as both Chairman and Chief Executive Officer after Brad Jacobs stepped down as Executive Chairman at the end of 2025. XPO trades on the New York Stock Exchange under ticker XPO.

XPO Headquarters & Corporate Office Address

Current Headquarters

XPO, Inc.
Five American Lane
Greenwich, CT 06831
United States

XPO’s current Investor FAQ and 2025 Form 10-K identify Five American Lane as the company’s headquarters.

Corporate Office

Five American Lane
Greenwich, CT 06831
United States

Corporate inquiries can be directed to this address.

Mailing Address

XPO does not prominently publish a separate general corporate mailing address for headquarters correspondence.

Other Important Address

For U.S. LTL invoice payments by mail

XPO
P.O. Box 660006
Dallas, TX 75266-0006

This is a payment-remittance address, not the corporate headquarters.

Quick Information

Corporate Phone Number

855-976-6951.

Customer Service Number

800-755-2728

Customers should have their ZIP code available so XPO can route them to the appropriate service center.

Corporate Office Address

Five American Lane, Greenwich, CT 06831

Headquarters Address

Five American Lane, Greenwich, CT 06831

Email

LTL Customer Care: ltlccg@xpo.com
Investor Relations: investors@xpo.com
Trailer Parts / Service: trailerinfo@xpo.com.

Industry

Freight Transportation, Less-Than-Truckload, Logistics, Trucking, Cross-Border Transportation and Supply Chain Services

Founded

XPO’s current corporate lineage dates to the company’s development as a transportation and logistics business that later expanded aggressively through acquisitions and strategic separation transactions.

Number of Employees

Approximately 38,000 employees as of June 30, 2026.

Number of Locations

586 locations in 17 countries as of June 30, 2026.

Corporate Office Hours

XPO does not publish standard public walk-in hours for its Greenwich headquarters.

Customer support hours vary by service center and department.

Website

https://www.xpo.com/

Investor Relations / Careers Page

Investor Relations

https://investors.xpo.com/

Careers

https://jobs.xpo.com/

XPO Products & Services

North American Less-Than-Truckload Freight

XPO’s largest business is North American LTL transportation. LTL shipments combine freight from multiple customers within trailers and move through a network of service centers before final delivery, allowing customers to ship freight that does not require a full truckload.

Day-Definite LTL Service

XPO provides day-definite domestic service across a large U.S. network. The company states that its North American LTL network reaches approximately 99% of U.S. ZIP codes, giving shippers broad geographic coverage.

Cross-Border Canada Service

XPO provides cross-border LTL freight between the United States and Canada. Customers can use the network for commercial shipments requiring coordinated customs and cross-border transportation support.

Cross-Border Mexico Service

XPO provides LTL transportation between the United States and Mexico. Services are designed for manufacturers, distributors, retailers, and other customers moving commercial freight through North American supply chains.

Caribbean Service

XPO’s North American LTL offering also supports qualifying freight movements to Caribbean destinations through its transportation network and partner arrangements.

Freight Tracking

Customers can track LTL shipments through XPO’s online tools using shipment and PRO information. Tracking helps customers monitor pickup, transit, service-center processing, and delivery status.

LTL Freight Quotes

XPO provides online and account-based freight quotes for customers shipping less-than-truckload freight. Pricing depends on origin, destination, freight characteristics, class, accessorial services, weight, dimensions, and negotiated agreements.

Guaranteed and Premium Services

XPO offers premium service options for time-sensitive freight, including specialized handling and date-critical transportation. These solutions are used when standard LTL service does not provide sufficient delivery certainty.

Trade Show Service

XPO’s Trade Show Service supports exhibition and event shipments with priority handling, monitoring, pickup and delivery coordination, and specialized support. The dedicated Trade Show desk is available at 800-293-0199.

Retail Rollout Service

Retail Rollout Service helps businesses distribute displays, marketing materials, fixtures, and other rollout freight to multiple destinations. The service can include dedicated monitoring, coordinated delivery, simplified billing, and specialized accessorial options.

Cargo Claims

Customers can file cargo claims for freight loss or damage using XPO’s online claims tools. XPO’s Help Center provides dedicated claim instructions, required documentation, and online submission capability.

Overcharge Claims

XPO provides a dedicated process for invoice overcharges, duplicate payments, billing errors, and incorrect accessorial charges. Current 2026 guidance requires most overcharge claims to be submitted within 180 days after receipt of the original invoice and after the invoice has been paid.

Online Billing

Registered customers with appropriate financial access can review and pay invoices online through XPO’s customer portal.Payments can generally be made by credit card or ACH, and customers can also manage multiple invoices through bulk-payment tools.

Electronic Funds Transfer

XPO supports ACH and electronic payment methods for commercial customers.Electronic remittance information can be submitted through XPO’s designated Cash Applications channels.

European Transportation

XPO operates a major European Transportation business providing LTL, full truckload, dedicated transport, and other freight services across European markets.The European business is a separate reportable operating segment alongside North American LTL.

Trailer Manufacturing and Parts

XPO manufactures trailers used within its transportation network and also provides parts and service support.Trailer parts and service inquiries can use 501-279-0991 or trailerinfo@xpo.com.

Digital Freight Tools

XPO uses proprietary technology to support pricing, routing, load planning, shipment visibility, customer portals, network efficiency, and service performance.Technology is a core element of how XPO manages freight across its network.

XPO Corporate Phone Numbers

Corporate Phone Number

855-976-6951.

Corporate Headquarters Number

855-976-6951

Headquarters Number

855-976-6951

Corporate Office Number

855-976-6951

Customer Service Number

800-755-2728.

Customer Support Number

800-755-2728

LTL Customer Care Email

ltlccg@xpo.com.

Billing Number

Current general billing inquiries should begin with:

800-755-2728

XPO also provides online invoice and payment tools.

Payment Support

Electronic-payment support includes:

ltl.payportal@xpo.com

and Cash Applications support through XPO’s billing platform.

Overcharge Claims Email

overcharge.LTL@xpo.com.

Cargo Claims

Cargo claims are primarily filed online through the XPO Help Center rather than through one universal public claim phone.

Customer Care:

800-755-2728

Sales Number

For general LTL sales and quote routing:

800-755-2728

Customers can also request quotes online.

Regional Office Number

No single universal regional-office number applies.XPO routes customers to the appropriate service center according to ZIP code.

Branch / Service Center Number

Use the XPO service-center locator or call

800-755-2728

International Number

European general contact

01788 226600

This is a U.K.-based Europe contact and should not be used for ordinary U.S. LTL support.

Emergency / After-Hours Number

XPO does not publish one universal corporate emergency hotline for all customers.Urgent shipment matters should be directed to the relevant service center or Customer Care.

Investor Relations Number

617-607-6429

Email

investors@xpo.com.

Transfer Agent Number

Computershare

877-581-5548.

Media / Press Number

XPO does not prominently publish one universal current media phone number on the main contact page.

Human Resources Number

For non-DOT employment verification / HR-related verification

800-367-5690

TTY

800-424-0253.

Reservations / Booking Number

Not applicable.

Freight bookings and quotes are handled through the customer portal, sales representatives, service centers, and Customer Care.

How to Reach a Real Person at XPO

For U.S. LTL shipment questions, call 800-755-2728 and have your ZIP code available. XPO uses the ZIP code to route callers to the correct local service-center support team. You should also have the PRO number, bill of lading, shipper and consignee information, pickup date, delivery address, and account details ready. Customers can alternatively email ltlccg@xpo.com for non-urgent support.

For cargo loss or damage, use the online cargo-claims process rather than relying only on general Customer Care. For billing overcharges, gather the invoice, bill of lading, delivery receipt, and pricing documentation before filing an overcharge claim. XPO’s 2026 process gives customers a dedicated overcharge-claim workflow and the email overcharge.LTL@xpo.com for status questions.

Corporate and investor inquiries should use the Greenwich headquarters or Investor Relations rather than the shipment-support number. If you are calling about a specific service center, delivery, driver interaction, or shipment problem, local operations will usually be able to act faster than corporate headquarters.

How to File a Complaint Against XPO

Complaints can involve lost or damaged freight, late delivery, billing, overcharges, customer service, accessorial fees, pickup problems, delivery conditions, cross-border issues, claims handling, or service-center conduct. Before filing, gather the PRO number, bill of lading, invoice, delivery receipt, photographs, freight value, shipper and consignee information, and previous correspondence.

Step 1: Contact Customer Service

Call 800-755-2728 or email ltlccg@xpo.com. Explain the complaint and provide your ZIP code and shipment information so XPO can route the matter to the correct service center. Ask that the issue be documented and request any available case or reference number. Keep a record of the employee you spoke with and the date of the conversation.

Step 2: Contact the Relevant Department

If the issue involves a freight-loss or damage claim, use XPO’s Cargo Claims process. For overcharges, use the dedicated Overcharge Claims process. For invoice and payment concerns, use XPO’s billing tools or payment-support channels. Complaints move more efficiently when they are sent directly to the department that owns the underlying transaction.

Step 3: Request Supervisor or Management Review

If Customer Care or the local service center does not resolve the complaint, ask for review by local service-center management, account management, claims supervision, or billing management. Provide a timeline of pickup, transit, delivery, invoicing, and previous communications. Clearly state the financial or operational impact and the resolution requested.

Step 4: Use the Company’s Written Complaint Channel

Use XPO’s official Contact Us form and choose the appropriate service and subject, such as Customer Service Inquiry, Payment Inquiry, Corporate, or General Question. Written complaints should include the PRO number, invoice, contact details, and copies of relevant documents. This creates a documented escalation trail beyond a phone conversation.

Step 5: Contact Corporate Headquarters

For a serious unresolved matter, send formal correspondence to XPO, Inc., Five American Lane, Greenwich, CT 06831. Explain the dispute, identify the local service center and departments already contacted, and include copies of supporting records. Keep proof of mailing and retain the originals of all shipping and financial documents.

Step 6: Use the Specialized Complaint or Dispute Department

Cargo-loss and damage complaints should proceed through the claims process, while invoice disputes can use the overcharge-claim system. Current XPO guidance states that overcharge claims generally must be filed within 180 days after receipt of the original invoice and after payment. Customers should follow the documented claim process carefully because transportation disputes often have strict contractual or statutory deadlines.

Step 7: File With the Appropriate Regulator

Interstate trucking and carrier-related matters may fall under the Federal Motor Carrier Safety Administration, U.S. Department of Transportation, or other transportation regulators depending on the issue. Safety complaints should be directed to the authority responsible for the conduct involved, while customs or cross-border disputes may involve different agencies. Routine cargo claims should generally continue through XPO’s claims process before regulatory escalation.

Step 8: Use Consumer Protection or Financial Dispute Options

Billing disputes involving card or electronic payments may also be raised with the customer’s financial institution when appropriate. General consumer or business-practice complaints can potentially be submitted to a state Attorney General or consumer-protection office, although commercial freight disputes are often governed primarily by transportation law, tariffs, contracts, and bills of lading.

Step 9: Consider Formal Legal or Arbitration Procedures

If a cargo, billing, or contract dispute remains unresolved, review XPO’s applicable rules tariff, bill of lading, service terms, and written claim decision. Freight claims can have strict filing and lawsuit deadlines, so businesses should not assume ordinary consumer limitation periods apply. Preserve the freight, packaging, photographs, delivery receipts, claim documents, invoices, and denial letters. For significant disputes, transportation counsel may be appropriate before litigation or arbitration.