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- Red Robin
About Red Robin
Red Robin Gourmet Burgers, Inc. is an American casual-dining restaurant company known for gourmet burgers, Bottomless Steak Fries, appetizers, sandwiches, salads, entrées, desserts, and signature beverages. The first Red Robin restaurant opened in Seattle, Washington, in 1969. The company now operates under the Red Robin Gourmet Burgers and Brews brand.
Red Robin serves customers through company-owned and franchised restaurants in the United States and Canada. Depending on the location, services may include dine-in meals, online ordering, pickup, delivery, catering, gift cards, and the Red Robin Royalty loyalty program. Some restaurants also offer Donatos Pizza and location-specific menu items.
Red Robin Gourmet Burgers, Inc. is headquartered at 10000 E. Geddes Avenue, Suite 500, Englewood, CO 80112. The company is publicly traded on the Nasdaq Global Select Market under the ticker symbol RRGB. As of December 28, 2025, the Red Robin system included 475 restaurants and the company reported 18,852 team members.
Quick Information
Corporate Phone Number
303-846-6000
This is Red Robin Gourmet Burgers, Inc.’s corporate headquarters telephone number.
It should not be used as the first contact for food, service, reservation, delivery, or restaurant-specific complaints.
Customer Service Number
Red Robin does not prominently publish one general nationwide telephone number for all guest-service matters.
Customers should contact the restaurant involved or use the official Red Robin Contact Us form. Gift-card customer service is available separately at 888-272-6528.
Corporate Office Address
Red Robin Gourmet Burgers, Inc.
10000 E. Geddes Avenue
Suite 500
Englewood, CO 80112
United States
Headquarters Address
Red Robin Gourmet Burgers, Inc.
10000 E. Geddes Avenue
Suite 500
Englewood, CO 80112
United States
Red Robin does not prominently publish a general guest-service email address.
Customers should use the official Contact Us form for restaurant experiences, orders, Royalty accounts, accessibility concerns, and other guest-service matters.
Investor Relations Email: investor@redrobin.com
Industry
Casual Dining and Restaurant Services
Founded
1969
Number of Employees
18,852 team members as of December 28, 2025.
This figure relates to Red Robin’s company organization. Employees of independently operated franchised restaurants may be employed directly by the franchisee.
Corporate Office Hours
Red Robin does not publish general public visiting hours for its Englewood corporate headquarters.
Restaurant operating hours vary by location. Customers should verify the hours of the relevant restaurant through Red Robin’s official location finder.
Website
Investor Relations
Red Robin’s financial reports, SEC filings, stock information, shareholder materials, and corporate announcements are available through Red Robin Investor Relations.
Investor Relations Email: investor@redrobin.com
Careers Page
Red Robin publishes restaurant management, hourly team-member, culinary, service, and corporate employment opportunities through its careers resources.
Red Robin Products & Services
Red Robin provides casual dining, gourmet burgers, beverages, digital ordering, delivery, catering, gift cards, and loyalty services.
Gourmet Burgers
Red Robin is primarily known for its selection of gourmet burgers.
Customers can choose from different beef burgers, toppings, cheeses, sauces, buns, and side options. Menu availability and recipes can vary by location or promotional period.
Tavern Burgers
Red Robin offers selected tavern-style burgers designed as smaller or value-oriented options.
Available varieties, prices, side choices, and promotional combinations differ by restaurant.
Chicken Burgers and Sandwiches
The menu may include grilled or crispy chicken sandwiches with different sauces, cheeses, vegetables, and toppings.
Customers should review the menu of their selected restaurant because chicken products and preparation options can vary.
Vegetarian and Alternative Burgers
Participating Red Robin restaurants may offer vegetarian, plant-based, or alternative burger options.
Availability, ingredients, preparation methods, and suitability for particular dietary requirements should be confirmed directly with the restaurant.
Bottomless Steak Fries and Sides
Bottomless Steak Fries are one of Red Robin’s signature menu offerings.
Selected meals may also provide access to other eligible bottomless sides. Participation, substitutions, serving rules, and available side choices depend on the current menu and restaurant.
Appetizers
Red Robin offers appetizers designed for individuals or groups.
Available choices may include onion rings, pretzel bites, cheese-based appetizers, wings, and other shareable items.
Salads, Soups, and Entrées
The menu includes salads, soups, and non-burger entrées at participating locations.
Options may include chicken dishes, wraps, fish products, and other restaurant-specific meals.
Kids Meals
Red Robin offers children’s meals with smaller entrées, sides, and beverages.
Product options, nutrition information, toys, activities, and pricing can change according to the location and promotion.
Desserts
Dessert choices may include milkshakes, cakes, sundaes, cookies, and other sweet items.
Availability and portion sizes differ between participating restaurants.
Beverages
Red Robin serves soft drinks, lemonades, shakes, teas, coffee, and other nonalcoholic beverages.
Participating restaurants may also serve beer, wine, cocktails, and specialty drinks where permitted by law.
Donatos Pizza
Selected Red Robin restaurants offer Donatos Pizza products.
Pizza availability is limited to participating locations and should be confirmed before placing an order.
Dine-In Service
Red Robin provides full-service casual dining at participating restaurants.
Restaurant seating, operating hours, wait times, and reservation or waitlist options differ by location.
Online Ordering and Pickup
Customers can place eligible orders through Red Robin’s website or other approved ordering channels.
Available fulfillment methods may include counter pickup, curbside pickup, or another restaurant-specific option.
Delivery
Delivery may be available through Red Robin or an approved third-party platform.
Fees, menu prices, delivery areas, order tracking, refunds, and support responsibilities depend on the provider used to place the order.
Catering
Participating Red Robin restaurants may provide catering for offices, meetings, parties, and other events.
Menu selections, minimum purchases, preparation time, pickup, and delivery options vary by location.
Red Robin Royalty
Red Robin Royalty is the company’s loyalty program for eligible customers.
Members may receive rewards, promotional offers, birthday benefits, and other program features under the current terms.
Gift Cards
Red Robin sells physical and electronic gift cards for personal and business purchases.
Gift cards can be used at participating U.S. restaurants, subject to the company’s current terms and restrictions.
Red Robin Corporate Phone Numbers
Corporate Phone Number
303-846-6000
This is Red Robin Gourmet Burgers, Inc.’s corporate telephone number.
It is associated with the company’s principal executive offices in Englewood, Colorado.
Corporate Headquarters Number
303-846-6000
This number connects callers with Red Robin’s corporate organization.
Guest-service representatives responsible for individual restaurant complaints may not be available through the corporate office.
Headquarters Number
303-846-6000
This is the verified number associated with Red Robin’s Englewood headquarters.
Customers should contact the appropriate restaurant or use the online guest-contact form before escalating an ordinary complaint to headquarters.
Corporate Office Number
303-846-6000
This number is intended for appropriate corporate and business matters.
It should not be presented as a guaranteed restaurant Customer Service hotline.
Customer Service
Red Robin does not currently publish one general guest-service telephone number for every restaurant, order, Royalty, and account concern.
Customers should use the official Contact Us form or contact the relevant Red Robin restaurant.
Gift Card Customer Service Number
888-272-6528
Red Robin publishes this number for gift-card balance inquiries and customer service.
It can also be used for eligible Bonus Buck Reward questions.
Gift Card Toll-Free Number
888-272-6528
This toll-free number applies specifically to Red Robin gift cards and eligible Bonus Buck Rewards.
It should not be used as the general Customer Service number for food, employee conduct, restaurant cleanliness, or ordinary orders.
Gift Card Billing and Balance Support
888-272-6528
Customers can use this number for eligible gift-card purchase, balance, lost-card, stolen-card, damaged-card, and redemption concerns.
A lost or stolen gift card can only be considered for replacement under Red Robin’s terms and may require the card number and satisfactory proof of purchase.
Local Restaurant Numbers
Every Red Robin restaurant may maintain its own local telephone number.
Use the official Red Robin Location Finder to verify the correct address, phone number, menu, operating hours, and available services.
Reservations and Booking
Reservation, waitlist, and seating options vary by restaurant.
Customers should call the specific restaurant or use the booking option shown on the restaurant’s official location page. Red Robin does not publish one nationwide reservation number.
Delivery Support
Red Robin does not publish one telephone number covering every delivery order.
If a delivery order was placed through DoorDash, Uber Eats, or another third-party provider, customers may need to contact that provider directly.
Investor Relations
Red Robin provides investor assistance through its official Investor Relations resources.
Email: investor@redrobin.com
A separate verified Investor Relations telephone number was not identified in the current public contact information reviewed.
Media and Press Relations
Red Robin directs press inquiries to the media contact listed on its official Contact Us page.
A separate verified nationwide press telephone number was not identified, so no unverified number should be included.
Human Resources and Employment
Red Robin directs job applicants to its official careers website.
A separate public HR telephone number was not identified. Applicants should use the contact information provided in the relevant job posting or recruiting correspondence.
How to Reach a Real Person at Red Robin
For a food, service, cleanliness, reservation, pickup, or restaurant experience issue, call the Red Robin location involved and ask to speak with the manager on duty. Use the official location finder to verify the correct telephone number. If the restaurant cannot resolve the issue, submit the complaint through Red Robin’s official Contact Us form and request additional guest-service assistance.
Before contacting Red Robin, gather the restaurant address, visit date and time, receipt, order number, items purchased, payment method, server or manager’s name, photographs, and delivery-provider information when applicable. For gift-card concerns, call 888-272-6528 and keep the card number and proof of purchase available. Do not publish complete payment-card or gift-card details in an online review or public complaint.
Red Robin Headquarters & Corporate Office Address
Red Robin Corporate Headquarters
Red Robin Gourmet Burgers, Inc.
10000 E. Geddes Avenue
Suite 500
Englewood, CO 80112
United States
Corporate Phone: 303-846-6000
This is Red Robin’s principal executive-office and corporate headquarters address.
Red Robin Investor Relations
Red Robin Gourmet Burgers, Inc.
10000 E. Geddes Avenue
Suite 500
Englewood, CO 80112
United States
Email: investor@redrobin.com
This contact is intended for shareholders, analysts, and appropriate investor-related matters rather than restaurant complaints.
Red Robin Guest Relations
Red Robin manages ordinary guest feedback through its online Contact Us system and individual restaurants.
The company does not prominently publish a separate nationwide Guest Relations mailing address. Customers should obtain a case number and mailing instructions before sending physical documents.
Individual Red Robin Restaurants
Red Robin operates company-owned and franchised restaurants in the United States and Canada.
Each location has its own address, telephone number, operating hours, and available services. Restaurant-specific complaints should be directed to the location involved.
Former Corporate Addresses
Older directories may show previous Red Robin addresses in Greenwood Village or other Colorado locations.
Those addresses should not be presented as the current headquarters. The current principal executive office is at 10000 E. Geddes Avenue, Suite 500, Englewood, CO 80112.
How to File a Complaint Against Red Robin
Step 1: Contact the Restaurant
For a complaint involving food, service, cleanliness, employee behavior, a reservation, or an order, begin with the Red Robin restaurant involved.
Call the location or ask to speak with the manager on duty. Provide the receipt, order number, visit date, and approximate time.
Step 2: Explain the Problem Clearly
Give the manager a factual description of what occurred.
Identify the food or service involved and explain whether the complaint concerns an incorrect order, missing item, food quality, delayed service, employee conduct, payment, or another issue.
Step 3: Request a Specific Resolution
Tell the restaurant what action you want it to take.
The requested resolution might include correcting the order, replacing an item, reviewing a charge, issuing an eligible refund, applying a Royalty adjustment, or providing a management response.
Step 4: Submit the Online Contact Form
If the restaurant does not resolve the complaint, use the official Red Robin Contact Us form.
Select the appropriate topic and provide complete information about the restaurant, order, visit, and previous attempt to obtain help.
Step 5: Request a Case Number
Ask Red Robin to provide a case, confirmation, or reference number.
Keep the number with the receipt and other complaint documentation for future follow-up.
Step 6: Preserve Supporting Records
Save relevant records such as:
- Receipt
- Order confirmation
- Payment confirmation
- Restaurant address
- Visit date and time
- Employee or manager names
- Photographs
- Emails
- Screenshots
- Delivery records
- Royalty account activity
- Gift-card information
- Case number
Do not send complete payment-card or gift-card numbers through an unverified channel.
Step 7: File a Gift Card Complaint
For a gift-card balance, purchase, redemption, lost-card, or damaged-card concern, call:
888-272-6528
Keep the gift-card number and proof of purchase available. Replacement is subject to Red Robin’s gift-card terms.
Step 8: Request Further Review
If the initial restaurant or Guest Relations response does not resolve the problem, request supervisory or corporate review.
Explain the steps already taken, provide the case number, and restate the specific resolution requested.
Step 9: Send Formal Corporate Correspondence
For a serious unresolved matter requiring written corporate attention, correspondence can be addressed to:
Red Robin Gourmet Burgers, Inc.
10000 E. Geddes Avenue
Suite 500
Englewood, CO 80112
United States
Send copies rather than original receipts. Do not mail food or include unnecessary sensitive financial information.
Step 10: Report a Food-Safety Concern
For a suspected food-safety issue, stop consuming the item when appropriate and notify the restaurant promptly.
Preserve the receipt, packaging, photographs, order details, and remaining food when it is safe to do so. Seek medical care for serious symptoms and contact the local health department when appropriate.
Step 11: Contact the Delivery Provider
If the order was placed through a third-party delivery service, contact the provider responsible for the transaction.
The delivery company may control the driver investigation, delivery fee, account record, and certain refund decisions.
Step 12: Contact an Appropriate External Organization
For an unresolved consumer issue, customers may consider contacting a state consumer-protection agency, attorney general’s office, local health department, payment provider, or another organization with jurisdiction.
For an immediate medical or safety emergency, contact emergency services instead of waiting for a routine customer-service response.
