SAP Concur
SAP Concur
SAP Concur is a cloud-based business travel, expense, invoice, and spend-management technology business headquartered in Bellevue, Washington. Its software helps organizations automate employee expense reporting, corporate travel booking, invoice processing, spend approvals, payment workflows, receipt capture, policy compliance, analytics, and related financial processes. The platform is used by organizations that want greater visibility and control over employee and vendor spending.
The business originated as Concur Technologies, which was founded in 1993 and became a major independent travel-and-expense software company. SAP acquired Concur in 2014, after which the business became part of the SAP family and was rebranded as SAP Concur. Its current legal operating entity in the United States remains Concur Technologies, Inc., a Delaware corporation and SAP affiliate. Current SAP Concur Terms identify its business address as 601 108th Avenue NE, Suite 1000, Bellevue, Washington.
SAP Concur is therefore not a standalone publicly traded corporation with its own separate workforce, revenue reporting, or shareholder Investor Relations department. It operates as part of SAP SE, whose current CEO is Christian Klein. SAP reported 110,650 employees at the end of 2025 and €36.8 billion in total 2025 revenue across the SAP Group.
SAP Concur / Concur Technologies, Inc.
601 108th Avenue NE, Suite 1000
Bellevue, WA 98004
United States
This is SAP Concur’s current worldwide headquarters address and the U.S. business address used by Concur Technologies, Inc. in current legal and privacy materials.
The primary SAP Concur corporate office is
601 108th Avenue NE, Suite 1000
Bellevue, WA 98004
SAP’s worldwide office directory currently publishes the same address and lists the Bellevue office phone as 425-590-5000.
SAP Concur does not prominently publish a separate universal U.S. mailing address for ordinary customer-support correspondence.Formal privacy-related correspondence can be sent to the Bellevue address, Attention: Privacy Manager.
Parent-company Investor Relations is based at
SAP SE
Investor Relations
Dietmar-Hopp-Allee 16
69190 Walldorf
Germany
This is for SAP shareholder and Investor Relations matters rather than SAP Concur product support.
425-590-5000
SAP’s official U.S. office directory lists this as the SAP Concur Bellevue office number.
855-895-4815
This is the current U.S. SAP Concur support line published for authorized support contacts and eligible users.
601 108th Avenue NE, Suite 1000, Bellevue, WA 98004
601 108th Avenue NE, Suite 1000, Bellevue, WA 98004
Privacy: Privacy-Request@Concur.com
SAP Investor Relations: investor@sap.com.
Business Software, Expense Management, Corporate Travel, Accounts Payable Automation, Invoice Management and Spend Management
1993, as Concur Technologies
SAP Concur does not publish a current standalone employee total.Parent company SAP reported 110,650 employees at year-end 2025.
SAP reported:
€36.8 billion total revenue in 2025.
SAP Concur does not publish general public walk-in hours for its Bellevue headquarters.Support availability depends on the customer’s agreement, product, role, and support entitlement.
SAP Concur does not maintain separate public-company Investor Relations.Parent SAP Investor Relations: SAP Investor Relations
Careers: SAP Careers.
Concur Expense automates employee expense reporting and provides organizations with centralized visibility into employee spending. Users can capture expenses, submit reports, apply company policies, route reports for approval, and integrate expense information with other financial systems.
Concur Travel provides corporate travel booking and management tools. Organizations can configure travel policies, preferred suppliers, approval rules, and duty-of-care processes while allowing employees to arrange qualifying flights, hotels, rental cars, and other travel services through a managed platform.
Concur Travel & Expense connects travel-booking data with employee expense reporting. By combining travel and expenses in one environment, organizations can reduce manual data entry, improve policy compliance, and obtain a more complete view of the cost of business travel.
Concur Invoice helps organizations automate accounts-payable and vendor-invoice workflows. Businesses can capture invoice information, route invoices for approval, manage workflows, and integrate invoice activity with financial systems while reducing manual processing.
Concur Request allows employees to request approval for anticipated business spending before a trip, purchase, or event occurs. Approved requests can connect to later travel and expense workflows, helping organizations control spending before money is committed.
ExpenseIt uses AI-assisted receipt capture to read receipt images and create expense entries automatically.
It can reduce manual typing and help employees build expense reports more quickly from receipts captured while traveling.
Concur Detect uses artificial intelligence and machine learning to analyze expense reports for potential policy violations, unusual transactions, and compliance concerns.It is designed to supplement or automate parts of the expense-audit process.
Intelligent Audit provides outsourced or managed expense-review capabilities.SAP Concur’s global audit resources can review expense reports against configured policies, helping organizations reduce the manual workload placed on internal finance teams.
Concur TripLink helps organizations capture certain travel reservations booked outside the company’s primary travel-booking tool.This can improve visibility into employee travel and help maintain travel-program oversight when workers book through participating external suppliers.
TripIt Pro organizes business-trip information and provides itinerary management, alerts, and travel updates.It is part of SAP Concur’s broader corporate travel ecosystem.
SAP Concur’s Budget tools provide finance teams and business managers with a more current view of organizational budgets and spending.The service can help compare spending against available budget and support more informed approval decisions.
Company Bill Statements is designed to automate and centralize purchasing-card statement reconciliation.It helps organizations consolidate p-card activity, enforce company policies, and improve visibility into corporate-card spending.
Drive helps organizations manage mileage reimbursement.The service can automatically capture driving distance and create supporting documentation so employees can submit mileage expenses with less manual entry.
SAP Concur provides payment-related solutions designed to streamline vendor payments and employee reimbursements.These services connect approved spending information with downstream payment processes, reducing manual handoffs.
The SAP Concur mobile application allows employees and managers to handle travel, expenses, and invoice-related tasks from supported mobile devices.Users can book travel, capture receipts, submit expense reports, review approvals, and manage supported invoice workflows while away from a desktop computer.
SAP Concur supports hundreds of integrations and pre-built connectors with ERP, accounting, travel, payment, HR, and other business systems.Current sales materials promote 300+ pre-built connectors, while broader SAP Concur materials describe an even larger partner ecosystem.
Eligible customers can access the Support Portal to create and monitor cases, search the knowledge base, review documentation, and access administrator resources.Support availability depends on whether the user is an Authorized Support Contact or the organization has purchased User Support Desk services.
425-590-5000
This is the verified Bellevue office number listed in SAP’s official worldwide office directory.
425-590-5000
425-590-5000
425-590-5000
855-895-4815
This is the current U.S. support number for eligible SAP Concur users and Authorized Support Contacts.
855-895-4815
Users should note that support entitlement depends on their employer’s SAP Concur setup. If Contact Support is not available in the account, the employer may have chosen to provide support internally.
855-895-4815
888-883-8411
This is SAP Concur’s current U.S. sales number for prospective customers.
SAP Concur currently also publishes:
800-401-8412
alongside its worldwide headquarters information.
SAP Concur does not publish one universal public billing-only phone number.Billing support is generally accessed through the customer’s support portal, account team, SAP Concur administrator, or contract-specific support process.
SAP Concur operates multiple regional offices.
For example, the St. Louis Park, Minnesota office currently lists
952-995-8400.
Office numbers vary by SAP Concur location.There is no one branch number that covers every office or customer account.
International customers should use the SAP or SAP Concur contact route for their country.The U.S. headquarters number is 425-590-5000, but international support arrangements can differ by customer agreement and location.
SAP Concur does not publish a public corporate emergency number.Current marketing materials state that 24/7 support is available for qualifying customers, but actual access depends on support entitlement and configuration.
SAP Concur has no standalone Investor Relations department.
Parent SAP SE shareholder line
+49 6227 7 67336
investor@sap.com.
Parent SAP media contact information can vary by announcement.
SAP’s press office uses
press@sap.com
for corporate press inquiries.
No universal SAP Concur applicant HR number is publicly promoted.Applications and recruiting are managed through SAP Careers.
SAP Concur does not operate a consumer travel-reservation hotline.
Travel bookings are made within client-configured Concur Travel environments, and traveler support is determined by the employer’s travel-management setup.
The correct route depends heavily on whether you are an end user, company administrator, Authorized Support Contact, or prospective customer. If you are an existing SAP Concur user, sign in to your Concur account and open the Help menu. If Contact Support is displayed, you can use the Support Portal and available telephone or chat resources. Eligible U.S. users and Authorized Support Contacts can call 855-895-4815.
If the Contact Support option does not appear, SAP Concur explains that the employer may have chosen to provide Concur assistance internally. In that situation, contact your company’s SAP Concur administrator, finance or Accounts Payable department, corporate travel team, or internal IT/help desk. This distinction is important because SAP Concur cannot always change an employee’s expense report, reimbursement, travel policy, approval workflow, or company configuration directly.
For new-business inquiries, call 888-883-8411. For headquarters or corporate routing, the Bellevue office is 425-590-5000. Before contacting support, have your company name, SAP Concur login information, report or invoice ID, travel itinerary details, case number, screenshots, error messages, and the steps already taken ready so the representative can investigate efficiently.
Complaints involving SAP Concur can relate to software availability, expense reports, travel bookings, invoice processing, mobile-app issues, reimbursement workflows, integration problems, support delays, billing, data privacy, or account administration. Because SAP Concur is typically purchased by an employer rather than an individual employee, first determine whether the issue is controlled by SAP Concur or by your employer’s own policies and system configuration.
If your account includes direct SAP Concur support, sign in, select Help and then Contact Support, or call 855-895-4815. Explain the technical or service problem and provide relevant report IDs, invoice numbers, screenshots, error messages, itinerary information, and previous case numbers. Ask for a formal support case so progress and responses are documented.
If SAP Concur support is not available directly in your account, contact your organization’s Concur administrator, Accounts Payable team, corporate travel department, or internal technical-support desk. Many reimbursement rules, approvals, travel policies, and user permissions are controlled by the employer, not SAP Concur. For new-business concerns, contact Sales at 888-883-8411 instead of product support.
When an SAP Concur support case remains unresolved, ask for escalation to the appropriate support lead or account-management team. Provide the existing case number, business impact, number of affected employees, dates, and any recurring error pattern. Corporate customers experiencing a significant operational issue should also involve their SAP Concur account executive or customer-success contact.
Use the SAP Concur Support Portal to maintain a written case record. Attach screenshots, system logs where appropriate, affected report numbers, workflow examples, error timestamps, and prior communication. If the concern relates to personal-data processing, SAP Concur’s privacy team can be contacted at Privacy-Request@Concur.com.
For a serious unresolved corporate issue, written correspondence can be directed to Concur Technologies, Inc., 601 108th Avenue NE, Suite 1000, Bellevue, WA 98004. Reference the client organization, support case numbers, account contacts, and specific SAP Concur products involved. Corporate correspondence should be concise and clearly explain the business impact and requested resolution.
Privacy complaints can be directed to Privacy-Request@Concur.com, while contractual, billing, or enterprise-account disputes should be escalated through the organization’s SAP Concur account team and contract-management channels. Investor matters belong to SAP SE Investor Relations rather than SAP Concur support. Specialized routing is especially important for large enterprise contracts because service and escalation rights can differ according to the customer’s agreement.
The correct regulator depends on the dispute. Privacy complaints may fall under state privacy authorities, the Federal Trade Commission, European data-protection authorities, or another regulator depending on the data subject and jurisdiction. Securities complaints concerning parent company SAP SE can involve the applicable securities regulator. Travel complaints controlled by airlines, hotels, or travel agencies may require escalation to those providers or relevant transportation regulators instead of SAP Concur.
Most SAP Concur customers are businesses, so contract and enterprise-support remedies are generally more appropriate than ordinary consumer complaints. However, an individual employee disputing a reimbursement normally needs to pursue that issue through the employer because the employer controls payment. Corporate customers with disputed charges should use their procurement, accounts-payable, legal, and contract-management processes before attempting an external financial dispute.
For unresolved enterprise disputes, review the customer contract, SAP cloud-service terms, order forms, data-processing terms, service descriptions, and any dispute-resolution provisions. Depending on the agreement and governing law, escalation may involve executive negotiation, mediation, arbitration, or litigation. Preserve support tickets, screenshots, system logs, invoices, order forms, contractual commitments, and written escalation records before pursuing formal proceedings.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.