Gong.io
Gong.io
Gong is a privately held software and artificial-intelligence company founded in 2015 by Amit Bendov and Eilon Reshef. The founders created Gong to help sales and revenue organizations understand what was actually happening in customer conversations rather than relying only on manually entered CRM data, subjective deal updates, or traditional sales reporting. Gong initially became widely known for recording, transcribing, and analyzing customer calls using artificial intelligence, giving managers and sales representatives detailed insights into conversations, objections, competitor mentions, engagement patterns, and sales behaviors.
Today, Gong has evolved from a conversation-intelligence product into a broader Revenue AI platform. The Gong Revenue AI Operating System combines customer interaction data, account information, CRM activity, predictive intelligence, specialized AI agents, workflows, coaching tools, forecasting, engagement, enablement, account management, and other revenue applications. Current company announcements state that more than 5,000 organizations use Gong worldwide, while annual recurring revenue exceeded $500 million in 2026. The company serves large enterprises and mid-market organizations across technology, financial services, healthcare, business services, manufacturing, and other industries.
Gong remains privately held and has not been acquired by a major software company. Amit Bendov continues to serve as Chief Executive Officer and co-founder, while Eilon Reshef serves as Chief Product Officer and co-founder. A structural clarification is important when discussing headquarters: Gong.io Ltd., the parent company, is headquartered in Israel, while Gong.io Inc. operates a major U.S. corporate office at 201 Spear Street, 13th Floor in San Francisco. Current official materials list additional offices in Austin, Chicago, New York, Lehi, Dublin, Singapore, and the Tel Aviv metropolitan area.
Gong.io Ltd.
Icon Tower
13 Menachem Begin Street
Ramat Gan, Israel
Floors 18 and 20-23
Gong’s current September 2026 Privacy Policy identifies Gong.io Ltd. as its parent company and states that the parent is headquartered in Israel.
Gong.io Inc.
201 Spear Street, 13th Floor
San Francisco, CA 94105
United States
Gong’s current official About and Contact pages identify this as its San Francisco office and the address of Gong.io Inc., the U.S. operating entity.
Gong.io Inc.
P.O. Box 190250
San Francisco, CA 94119
United States
Gong’s current Terms and Conditions identify this P.O. Box for formal notices to the company.
Gong.io Inc.
Attn: Chief Legal Officer
P.O. Box 190250
San Francisco, CA 94119
United States
Formal contractual notices under Gong’s current customer Terms should be directed to the Chief Legal Officer at this address unless Gong authorizes another notice address.
Public verified universal corporate telephone number not available.
Gong currently emphasizes digital sales, support, and legal contact channels rather than publishing a permanent public corporate switchboard.
Public verified customer-support phone number not available.
Gong provides customer support through its online support portal and Help Center rather than a public telephone support number.
201 Spear Street, 13th Floor, San Francisco, CA 94105, United States.
Icon Tower, 13 Menachem Begin Street, Ramat Gan, Israel.
legal@gong.io
Gong publishes this address for legal and formal company contact. Product customers should use the support portal, while sales inquiries can use sales@gong.io.
Artificial intelligence, revenue software, sales technology, conversation intelligence, forecasting, sales engagement, and SaaS.
2015 by Amit Bendov and Eilon Reshef.
More than 5,000 organizations worldwide according to Gong’s current 2026 company announcements.
More than $500 million in ARR as reported by Gong in May 2026.
Gong currently lists offices in San Francisco, Lehi, Chicago, New York, Austin, Singapore, Ramat Gan, and Dublin.
Gong is privately held and does not maintain a public shareholder Investor Relations portal.
Gong’s core platform unifies revenue data, customer interactions, AI intelligence, and workflows to help sales and customer-facing teams improve productivity, predictability, and growth.
Gong records, transcribes, and analyzes qualifying calls and meetings, giving teams searchable customer-conversation data and AI-generated insights.
Gong Engage supports sales prospecting and communication workflows, helping revenue teams manage outreach, prioritize activities, and use customer intelligence in engagement strategies.
Gong Forecast uses customer-interaction data, CRM information, deal activity, and artificial intelligence to improve revenue forecasting and pipeline visibility.
Gong Enable brings training, coaching, skill development, and AI-powered practice into the workflow of sales and revenue teams.
Gong Assistant provides AI-supported answers, summaries, analysis, and workflow assistance based on revenue data and customer interactions available within the platform.
Gong Enrich expands account and contact information using third-party data, helping revenue teams maintain richer information inside the Gong Revenue Graph.
Gong Activate allows organizations to operationalize repeatable revenue motions so AI agents and human representatives can work from shared processes and intelligence.
The Gong Revenue Graph connects customer interactions, accounts, contacts, activities, CRM information, and other revenue data to provide context for AI-powered insights.
Gong provides specialized AI agents designed to automate or assist with selected revenue tasks, analysis, account work, preparation, and workflow execution.
Gong helps revenue teams monitor customer activity, risks, opportunities, relationships, and signals that can support retention and account expansion.
Gong integrates with platforms such as Salesforce, Microsoft Teams, Zoom, Slack, Google Workspace, HubSpot, Outreach, Salesloft, and other enterprise applications.
Public verified number not available.
Gong does not currently publish a universal corporate switchboard on its primary official company pages.
Public verified number not available.
The legal parent is headquartered in Israel, but no universal headquarters telephone number is prominently published.
Public verified number not available.
Gong directs general business communications through digital contact forms and specialized email addresses.
Public verified San Francisco office number not available.
The verified U.S. corporate office address is 201 Spear Street, but Gong does not prominently publish a corresponding public office telephone number.
Public verified phone number not available.
Gong provides Customer Support through its online support-request portal rather than a published toll-free number.
Public verified phone number not available.
Current customer Terms state that the support team is available through the online portal on weekdays from 6:00 a.m. to 6:00 p.m. Pacific Time.
Public verified phone number not available.
Prospective customers should use Gong’s Sales form or email sales@gong.io.
Public verified phone number not available.
Current contractual notices relating to payments are directed through Gong’s designated billing email process rather than a public billing telephone number.
Public verified telephone number not available.
Privacy complaints and data requests can be directed to privacy@gong.io or Gong’s appointed Data Protection Officer.
Public verified telephone number not available.
Formal legal notices can use legal@gong.io or the Chief Legal Officer mailing address published in Gong’s current Terms.
Public verified permanent press telephone number not prominently available.Journalists should use Gong’s Newsroom and current communications contacts.
Not applicable.
Gong is privately held and therefore does not maintain a public shareholder Investor Relations department.
Existing Gong customers who need product or account assistance should use the Gong Help Center and submit a support request through the official support portal. Gong’s current Terms state that Customer Support is available on weekdays from 6:00 a.m. to 6:00 p.m. Pacific Time. Customers should provide clear details about what is affected, when the issue began, the users impacted, examples, screenshots, and links to relevant Gong pages.
For sales and general commercial inquiries, customers can use Gong’s online sales form or email sales@gong.io. Before contacting Sales, it is useful to know the number of expected users, CRM platform, communication tools, revenue organization structure, integrations, security requirements, and primary use cases.
Privacy complaints can be submitted to privacy@gong.io, while formal legal notices use legal@gong.io or the mailing process specified in Gong’s Terms. Because Gong does not publish a universal support telephone line, customers should avoid relying on unofficial phone numbers listed by third-party directories.
Complaints may involve software availability, recordings, transcription, integrations, billing, subscriptions, data privacy, account access, AI-generated content, customer support, or contractual services. Before escalating, gather the customer account, support case, affected users, screenshots, timestamps, subscription details, invoices, and previous communications.
Submit a support request through Gong’s Help Center. Provide a specific example, explain what is affected, identify when the problem started, and include relevant screenshots or links.
Technical problems should go to Customer Support, sales concerns to the Sales organization, payment disputes to the billing team, and privacy complaints to privacy@gong.io.
If the initial support process does not resolve the issue, request escalation through the existing support case and clearly explain the business impact and previous troubleshooting.
Document the complaint through Gong’s support portal or the specialized email channel applicable to the issue. Preserve support-case numbers, invoices, screenshots, and correspondence.
For U.S. corporate matters, written correspondence can be directed to Gong.io Inc., 201 Spear Street, 13th Floor, San Francisco, CA 94105. Formal contractual notices should follow the address specified in the current Terms.
Privacy complaints can be directed to privacy@gong.io or Gong’s Data Protection Officer. Legal matters can use legal@gong.io, while billing disputes should follow the payment-notice process in the customer’s agreement.
Privacy and data-protection complaints may involve state privacy authorities, the Federal Trade Commission, European data-protection authorities, or other regulators depending on the customer and jurisdiction.
Gong primarily serves businesses, so most disputes are commercial SaaS matters rather than traditional consumer complaints. Customers should review subscription agreements, order forms, and applicable data-processing terms.
For substantial billing, privacy, security, subscription, intellectual-property, or contractual disputes, review Gong’s current Terms and applicable order forms for governing law, notice requirements, liability limits, and dispute procedures. Qualified technology or commercial legal advice may be appropriate for significant unresolved matters.
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