Holland America Line Headquarters & Corporate Office

Holland America Line

About Holland America Line

Holland America Line is a premium cruise line with a long history in passenger travel and ocean cruising. The company operates a fleet of cruise ships that visit destinations around the world, including Alaska, the Caribbean, Europe, Canada and New England, Hawaii, the Panama Canal, South America, Asia, Australia, and other popular cruise regions.

Holland America Line is known for its traditional cruising experience, with a strong focus on destinations, comfortable accommodations, quality dining, live music, shore excursions, and longer voyages. The cruise line offers travelers a range of onboard experiences and itineraries designed for guests who prefer a more classic and destination-focused style of cruising.

Holland America Line operates as part of Carnival Corporation & plc, one of the world’s largest cruise companies. The brand maintains its main U.S. corporate and mailing operations in Seattle, Washington, where it continues to manage its cruise operations and support services as part of the broader Carnival Corporation portfolio.

Quick Information

Industry

Cruise Travel and Tourism

Parent Company

Carnival Corporation & plc

Corporate Phone Number

206-626-9000

Customer Service Number

1-877-932-4259

Corporate Office Address

450 Third Avenue West
Seattle, WA 98119
United States

Headquarters Address

450 Third Avenue West
Seattle, WA 98119
United States

Email

guestrelations@hollandamerica.com
Post-cruise Guest Relations

Reservations Number

1-877-932-4259

Mariner Society Number

1-800-547-9139

Main Services

Ocean Cruises and Vacation Travel

Loyalty Program

Mariner Society

Website

www.hollandamerica.com

Holland America Line Products & Services

Cruise Vacations

Holland America operates cruises ranging from shorter regional itineraries to extended voyages.

Alaska Cruises

The line has a substantial Alaska cruise and land-vacation presence.

Staterooms and Suites

Guests can choose from inside, ocean-view, veranda, and suite accommodations.

Dining

Ships provide main dining rooms, specialty restaurants, casual dining, and room-service options.

Entertainment

Onboard entertainment includes music, shows, enrichment programs, and other activities.

Shore Excursions

Guests can book excursions and destination experiences.

Mariner Society

Repeat guests can earn tier-based benefits through Holland America’s loyalty program.

Holland America Corporate Phone Numbers

Corporate / Emergency Contact

206-626-9000

Holland America currently publishes this number for contact during regular business hours.

Reservations and Customer Service

1-877-932-4259

Holland America publishes this number for new and existing reservations.

Mariner Society

1-800-547-9139

Email:

mariner_society@hollandamerica.com

Guest Relations

Email:

guestrelations@hollandamerica.com

This is the appropriate published email for concerns about a past cruise.

How to Reach a Real Person at Holland America

For reservations, call:

1-877-932-4259

Holland America also allows customers to use online support and request a live agent.

Before contacting support, have:

  • Booking number
  • Passenger name
  • Ship
  • Sailing date
  • Stateroom
  • Mariner number
  • Payment details
  • Description of the issue

available.

For a completed cruise complaint, email:

guestrelations@hollandamerica.com

Holland America Line Headquarters & Corporate Office Address

Holland America Line Mailing / Corporate Address

Holland America Line N.V.
450 Third Avenue West
Seattle, WA 98119
United States

Holland America currently publishes this as its mailing address.

Parent Company

Holland America is part of Carnival Corporation & plc.

The Seattle office remains the relevant headquarters for Holland America Line operations even though the ultimate parent organization maintains separate corporate offices.

How to File a Complaint Against Holland America

Step 1: Report the Issue Onboard

Contact Guest Services while the voyage is underway.

Step 2: Contact Reservations or Support

Call:

1-877-932-4259

Step 3: Contact Guest Relations

For a past cruise, email:

guestrelations@hollandamerica.com

Step 4: Request Further Review

Keep receipts, photographs, onboard reports, and booking information.

Step 5: Contact Holland America in Writing

Holland America Line N.V.
450 Third Avenue West
Seattle, WA 98119

Step 6: Accessibility or Special Needs

Use Holland America’s dedicated accessibility team for disability-related travel concerns.

Step 7: External Travel Complaint

Serious unresolved travel disputes may be addressed through applicable consumer, maritime, or contractual processes.

Kevin

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