BECU Headquarters & Corporate Office

About BECU

BECU, formerly known as Boeing Employees Credit Union, is a member-owned credit union headquartered in Tukwila, Washington.

BECU provides banking and financial services to eligible members, including checking and savings accounts, credit cards, loans, mortgages, investment services and digital banking.

Unlike a traditional publicly traded bank, BECU is a credit union owned by its members.

Quick Information

Legal Name

BECU

Former Name

Boeing Employees Credit Union

Industry

Banking and financial services

Founded

1935

Headquarters

Tukwila, Washington

Corporate Headquarters Address

12770 Gateway Drive S.
Tukwila, WA 98168
United States

Corporate Phone

(800) 233-2328

Organization Type

Credit union

CEO

Mike Ziegler

Official Website

https://www.becu.org/

Products and Services

BECU provides:

• Checking accounts
• Savings accounts
• Credit cards
• Personal loans
• Auto loans
• Mortgages
• Home equity products
• Business banking
• Investment services
• Online banking
• Mobile banking
• ATMs
• Financial education

Eligibility and product terms vary.

Corporate Phone Numbers and Contact Information

BECU Customer Service

Phone: (800) 233-2328

Members can contact BECU for account, card, loan, payment and general banking assistance.

Branch Assistance

Members can also visit a BECU financial center for eligible in-person services.

How to Reach a Real Person at BECU

Have relevant information available:

• Member number
• Account information
• Card information
• Loan number
• Transaction details
• Date of transaction
• Description of the issue

Never provide your online-banking password, security code or one-time verification code to an unsolicited caller.

BECU Headquarters and Corporate Office Address

BECU

12770 Gateway Drive S.

Tukwila, WA 98168

United States

Phone: (800) 233-2328

Banking and Member Assistance

BECU members may need assistance with:

• Checking accounts
• Savings
• Credit cards
• Loans
• Mortgages
• Online banking
• Mobile banking
• Fraud concerns
• Payments
• Account access
• Transfers

For suspected account fraud, members should contact BECU promptly through official channels.

How to File a Complaint Against BECU

Step 1: Contact BECU member services.

Step 2: Explain the issue and provide relevant account information.

Step 3: Request a case or reference number.

Step 4: Keep statements and correspondence.

Step 5: Request management escalation when appropriate.

Step 6: For unresolved regulated financial complaints, consider contacting the appropriate credit-union regulator.

Corporate Information

BECU is a member-owned credit union. Its members have ownership rights under the credit union’s organizational structure.

BECU serves members primarily in Washington and through digital financial services.

Frequently Asked Questions

1. Where is BECU headquartered?

BECU is headquartered in Tukwila, Washington.

2. What is BECU’s customer service number?

BECU’s customer-service number is (800) 233-2328.

3. What does BECU stand for?

BECU originally stood for Boeing Employees Credit Union.

4. Is BECU a bank?

BECU is a credit union, not a traditional publicly traded bank.

5. What services does BECU provide?

BECU provides checking, savings, credit cards, loans, mortgages, investment services and digital banking.

6. How do I contact BECU?

Members can contact BECU through its official phone, online banking or branch channels.