Casella Waste Systems Headquarters & Corporate Office

About Casella Waste Systems

Casella Waste Systems, Inc. is a major regional waste-management, recycling, and resource-management company headquartered in Rutland, Vermont. The business was founded in 1975 as a single-truck waste-collection operation and grew over the following decades through organic expansion, acquisitions, recycling investments, landfill development, transfer facilities, and resource-management services. Casella became publicly traded in 1997 and has developed into one of the largest integrated environmental-services companies in the eastern United States.

Today, Casella provides residential and commercial waste collection, recycling, landfill disposal, transfer stations, organics management, industrial recycling, resource-management consulting, dumpster rental, portable sanitation, septic services, and other environmental services. The company serves more than one million residential, commercial, municipal, institutional, and industrial customers and provides professional resource-management services to more than 10,000 customer locations in over 40 states. Its direct solid-waste operations now span 11 states, including Vermont, New Hampshire, New York, Massachusetts, Connecticut, Maine, Pennsylvania, New Jersey, Delaware, Maryland, and West Virginia.

Casella remains an independent publicly traded company listed on Nasdaq under ticker symbol CWST. A major leadership transition took effect on January 1, 2026, when Edmond “Ned” Coletta became President and Chief Executive Officer, making him only the second CEO in Casella’s 50-year history. Longtime CEO John W. Casella transitioned to Executive Chairman of the Board and continues to support the company’s strategic development and organizational culture. Casella has also continued expanding through acquisitions and geographic growth, making older content that describes its business as confined to a smaller group of northeastern states outdated.

Casella Waste Systems Headquarters & Corporate Office Address

Current Headquarters

Casella Waste Systems, Inc.
25 Greens Hill Lane
Rutland, VT 05701
United States

Casella’s current 2026 SEC filings and official corporate website identify this address as the company’s headquarters and principal executive office.

Corporate Office

25 Greens Hill Lane
Rutland, VT 05701
United States

The Rutland office supports corporate administration, finance, accounting, legal, human resources, information technology, investor relations, communications, operations leadership, and other enterprise functions.

Mailing Address

Casella Waste Systems, Inc.
25 Greens Hill Lane
Rutland, VT 05701
United States

No separate universal corporate mailing address is prominently published. Individual customer accounts, service regions, invoices, and acquired operations can use different billing or correspondence addresses.

Other Important Address

Casella Regional Operations
Multiple locations across 11 eastern states

Casella operates numerous hauling facilities, transfer stations, recycling facilities, landfills, organics operations, and regional offices. Customers should use the location or billing address associated with their individual account for routine service correspondence.

Quick Information

Corporate Phone Number

802-775-0325

Casella’s current SEC filings and corporate-office page identify this number with its Rutland headquarters.

Customer Service Number

802-683-3984

Casella currently publishes this number for its Customer Care team and general service questions.

Corporate Office Address

25 Greens Hill Lane, Rutland, VT 05701, United States.

Headquarters Address

25 Greens Hill Lane, Rutland, VT 05701, United States.

Email

A universal static general customer-service email is not prominently published.

Casella provides an official online Contact Us form and email-based Customer Care support. Regional customer emails can differ according to service area.

Industry

Waste management, recycling, environmental services, resource management, landfill operations, organics, collection, and industrial recycling.

Founded

1975 as a single-truck collection business.

Number of Employees

Casella reported more than 5,000 employees around its 50th anniversary in 2025, with continued growth through acquisitions and geographic expansion.

Number of Customers

More than one million residential, commercial, municipal, institutional, and industrial customers, plus professional resource-management services at more than 10,000 customer locations.

Operating Footprint

Direct integrated solid-waste operations now span 11 states in the eastern United States, while Resource Solutions services reach customer locations in more than 40 states.

Corporate Office Hours

Monday through Friday from 8:00 a.m. to 5:00 p.m. at the Rutland corporate office. Customer Care is available Monday through Friday from 7:00 a.m. to 5:00 p.m.

Website

https://www.casella.com/

Investor Relations / Careers Page

Investor Relations: https://ir.casella.com/

Careers: https://careers.casella.com/

Casella Waste Systems Products & Services

Residential Trash Collection

Casella provides scheduled residential waste collection in participating communities. Service options vary by municipality, region, container type, and local contract.

Commercial Waste Collection

Businesses can obtain scheduled commercial waste pickup using carts, front-load containers, compactors, roll-off containers, and other equipment based on service needs.

Recycling Services

Casella operates extensive recycling programs for households, businesses, institutions, municipalities, and industrial customers. Services can include single-stream recycling, material processing, commodity recovery, and specialized recycling programs.

Zero-Sort Recycling

Casella’s Zero-Sort recycling model allows qualifying recyclable materials to be placed together in a single container. Materials are later separated at processing facilities using mechanical and manual sorting systems.

Dumpster Rental

Customers can rent roll-off dumpsters for construction projects, cleanouts, renovations, demolition, and other temporary waste-disposal needs. Available sizes and accepted materials vary by market.

Landfill Services

Casella owns and operates landfill facilities used for the safe disposal of non-hazardous solid waste. The company also invests in environmental controls, landfill-gas management, monitoring, and regulatory compliance.

Transfer Stations

Transfer stations consolidate waste and recyclable materials before transportation to processing or disposal facilities. Casella operates numerous transfer facilities throughout its regional network.

Organics Services

Casella manages food waste, yard waste, agricultural organics, and other biodegradable materials through composting, anaerobic digestion partnerships, and other resource-recovery methods where available.

Resource Solutions

Casella Resource Solutions works with large commercial, industrial, municipal, and institutional customers to develop customized waste reduction, recycling, material recovery, sustainability, and resource-management programs.

Industrial Recycling

The company provides specialized services for manufacturers and industrial operations seeking to recover recyclable materials, reduce disposal volumes, and improve resource efficiency.

Septic Services

In selected markets, Casella provides septic-system pumping and related services. Availability and service frequency depend on the customer’s location and system requirements.

Portable Sanitation

Casella provides portable toilets, handwashing stations, and related sanitation equipment in participating markets for construction sites, events, and temporary applications.

Casella Waste Systems Corporate Phone Numbers

Corporate Phone Number

802-775-0325

This is the verified telephone number for Casella Waste Systems’ corporate headquarters at 25 Greens Hill Lane in Rutland.

Corporate Headquarters Number

802-775-0325

Casella’s SEC filings identify this number directly with its principal executive offices.

Headquarters Number

802-775-0325

Corporate callers who know the department they need can use this number for headquarters routing.

Corporate Office Number

802-775-0325

The Rutland corporate office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.

Customer Service Number

802-683-3984

Casella currently publishes this number for its Customer Care team. It is the best general starting point for service, container, account, pickup, and quote questions.

Customer Support Number

802-683-3984

Customer Care is available Monday through Friday from 7:00 a.m. to 5:00 p.m. Casella recommends calling for urgent or time-sensitive service needs.

Investor Relations Number

802-855-4070

Casella publishes this number for Investor Relations inquiries. It is intended for shareholders, analysts, and investment-related communications.

Media / Press Number

802-772-2234

Casella publishes this number for its Vice President of Communications and media inquiries.

Rutland Recycling Contact Number

802-772-2273

This number serves Casella-related recycling operations in Rutland. It is a local facility contact rather than the corporate headquarters line.

Rutland Transfer Station Number

888-852-2151

This number is associated with Casella’s Rutland transfer operation and is appropriate for questions specific to that facility.

Regional Customer Service Number

Varies by service area.

Casella has expanded through multiple acquisitions and maintains region-specific billing and customer-service contacts. Customers should use the number printed on their current invoice when it differs from the general Customer Care line.

Investor Relations / Corporate Communications Number

802-855-4070

This is Casella’s current Investor Relations telephone contact. Media inquiries should instead use 802-772-2234.

How to Reach a Real Person at Casella Waste Systems

For most residential, commercial, dumpster, recycling, portable sanitation, septic, billing, or service questions, call Customer Care at 802-683-3984. Casella publishes Customer Care availability Monday through Friday from 7:00 a.m. to 5:00 p.m. Customers should also check their invoice because acquired or regional operations may use a different local support number tied directly to the account.

Before calling, have the customer number, service address, invoice, container type, pickup date, service category, and details of any missed collection or billing issue available. For a service problem involving a specific local operation, the local branch or hauling location may resolve the issue faster than the Rutland corporate office.

Corporate headquarters at 802-775-0325 is more appropriate for genuine company-level business matters. Investors can call 802-855-4070, while journalists should use 802-772-2234. Casella’s broad operating footprint means using the specialized local or regional contact generally produces the quickest response.

How to File a Complaint Against Casella Waste Systems

Complaints may involve missed pickups, billing, container delivery, recycling, landfill or transfer-station service, property damage, employee conduct, environmental concerns, contracts, or customer support. Before escalating, gather the account number, invoice, service address, dates, photographs, pickup schedule, and previous complaint references.

Step 1: Contact Customer Service

Call Casella Customer Care at 802-683-3984 or use the company’s online Contact Us form. Describe the problem clearly and provide the service address and account information.

Step 2: Contact the Relevant Department

Billing complaints should be handled by the billing team, while missed service, dumpsters, septic, portable sanitation, recycling, or facility issues should be routed to the relevant local operation or department.

Step 3: Request Supervisor or Management Review

If the initial representative cannot resolve the issue, request a Customer Care supervisor, local operations manager, route manager, or regional manager. Explain what action has already been attempted and what remains unresolved.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through Casella’s online Contact Us system or the regional email associated with the account. Include invoices, photographs, service dates, and previous case information.

Step 5: Contact Corporate Headquarters

For serious unresolved corporate matters, correspondence can be directed to Casella Waste Systems, Inc., 25 Greens Hill Lane, Rutland, VT 05701. Include the relevant local operation and previous complaint history.

Step 6: Use the Specialized Complaint or Dispute Department

Environmental, landfill, recycling, contract, municipal, industrial, safety, and commercial disputes may require specialized operational, legal, environmental-compliance, or account-management review.

Step 7: File With the Appropriate Regulator

Environmental or landfill concerns can involve state environmental agencies or the U.S. Environmental Protection Agency. Municipal waste disputes may involve local government agencies, while workplace or transportation issues may fall under different regulators.

Step 8: Use Consumer Protection or Financial Dispute Options

Residential customers with unresolved billing or service complaints may consider their state attorney general or consumer-protection division where appropriate. Municipal and commercial customers should also review the contract governing their service.

Step 9: Consider Formal Legal or Arbitration Procedures

For substantial property damage, environmental, municipal, contract, or financial disputes, review the applicable service agreement and local regulations. Commercial or municipal agreements may contain notice, indemnification, dispute-resolution, and termination provisions that should be reviewed before formal action.