Waste Connections
Waste Connections, Inc. is a major North American integrated waste services company headquartered in The Woodlands, Texas. The company provides non-hazardous solid waste collection, transfer, disposal, recycling, resource recovery, renewable fuels generation, industrial waste services, oilfield waste treatment, and intermodal transportation services.
Waste Connections serves approximately 9 million residential, commercial, and industrial customers across 46 U.S. states and six Canadian provinces. Its operations are concentrated largely in exclusive, secondary, and rural markets where the company provides recurring collection and environmental services to homes, businesses, industrial facilities, and municipalities.
Waste Connections is publicly traded on both the New York Stock Exchange and Toronto Stock Exchange under ticker WCN. The company reported approximately $9.47 billion in revenue for 2025 and currently employs roughly 25,000 people across its operations.
832-442-2200
This is the current corporate headquarters phone number published by Waste Connections.
844-708-7274
This is Waste Connections’ current general Customer Support number.
Waste Connections, Inc.
3 Waterway Square Place
Suite 110
The Woodlands, TX 77380
United States
Waste Connections, Inc.
3 Waterway Square Place, Suite 110
The Woodlands, TX 77380
United States
Waste Connections’ current privacy and investor materials continue to identify this location as its principal corporate address.
Investor Relations: IR@wasteconnections.com
Website / Privacy Contact: website@wcicustomer.com
Customer-service email addresses can vary by local operating division, so customers should use their location-specific contact information for service-related issues.
Waste Management, Environmental Services, Recycling, Solid Waste Collection, Landfills, Resource Recovery and Industrial Waste Services
1997
Waste Connections developed into one of the largest solid waste and environmental services companies in North America.
Approximately 25,000 employees
Waste Connections’ current sustainability materials describe a workforce of approximately 25,000 employees.
Approximately 9 million customers
The company serves residential, commercial, and industrial customers throughout the United States and Canada.
Approximately $9.47 billion in 2025
Waste Connections reported full-year 2025 revenue of approximately $9.467 billion.
Waste Connections currently serves customers across:
46 U.S. states
and:
6 Canadian provinces.
Waste Connections does not prominently publish standard public walk-in hours for its headquarters.
Customers should use Customer Support or their local Waste Connections office before visiting a corporate or operational facility.
https://www.wasteconnections.com/
https://investors.wasteconnections.com/
Waste Connections trades under ticker:
WCN
on the New York Stock Exchange and Toronto Stock Exchange.
https://careers.wasteconnections.com/us/en
Waste Connections recruits drivers, mechanics, landfill staff, customer-service employees, sales professionals, operations managers, administrative employees, finance professionals, HR staff, and corporate employees.
Waste Connections provides residential, commercial, industrial, recycling, landfill, transfer, environmental, and specialized waste-management services. Availability varies by local operating company, so customers should enter their ZIP code on the Waste Connections website to view services available in their area.
Waste Connections provides scheduled curbside garbage collection for households in many of its service areas. Customers receive containers and pickup schedules based on their local municipality, service plan, and operating division.
Residential recycling services are available in many markets where Waste Connections provides garbage collection. Programs can include curbside collection of paper, cardboard, plastics, metals, and other accepted recyclable materials.
Waste Connections collects qualifying yard waste such as grass, leaves, branches, and other organic materials in participating communities. Collection schedules and accepted materials vary according to local rules.
Customers may be able to schedule pickup for larger household items that do not fit in a standard trash container. Eligible items and pickup fees depend on the local Waste Connections operation.
Waste Connections offers residential dumpster rentals for home cleanouts, remodeling projects, moving, landscaping, and other temporary waste needs. Dumpster sizes and rental terms vary by location.
Businesses can arrange recurring commercial garbage pickup using containers sized for their operation. Waste Connections provides multiple collection frequencies and container options for offices, restaurants, retail stores, industrial facilities, and other organizations.
Waste Connections offers recycling programs for commercial customers that want to divert recyclable material from disposal. Programs can include cardboard, paper, metals, plastics, and other accepted commodities depending on the location.
Selected markets offer food-waste and organic-material collection for restaurants, grocery stores, food-service businesses, and other commercial customers. Collected materials can be diverted to composting or other recovery processes.
Waste Connections provides waste-management solutions for factories, warehouses, manufacturing operations, and industrial customers. Services can include scheduled collection, roll-off containers, compactors, recycling, and disposal.
Roll-off dumpsters are available for construction, demolition, renovation, commercial cleanouts, and large waste projects. Container sizes and weight limits vary according to local market and project requirements.
Commercial customers can use stationary or self-contained compactors to reduce waste volume and collection frequency. Waste Connections provides collection and disposal services for participating compactor customers.
Certain Waste Connections locations provide secure document-destruction and shredding services. Availability can vary significantly by local operating company.
Waste Connections offers portable restroom rental in selected service areas for construction sites, outdoor events, commercial projects, and temporary facilities.
Waste Connections owns and operates landfill facilities that accept qualifying non-hazardous solid waste. Customers can use selected facilities for residential, commercial, construction, or industrial disposal depending on facility rules.
Waste Connections operates transfer stations where waste is consolidated before transportation to disposal or processing facilities. These facilities help improve efficiency across local collection networks.
The company operates recycling and material-recovery facilities that sort and process recyclable commodities. These operations support Waste Connections’ broader resource-recovery and sustainability strategy.
Waste Connections invests in recovering useful materials and energy from waste streams. Its sustainability strategy includes increasing recycling volumes and generating renewable fuels from qualifying waste resources.
The company captures landfill gas and other qualifying waste-derived resources to produce renewable fuels or energy. These projects are part of Waste Connections’ long-term environmental and emissions-reduction initiatives.
Waste Connections provides non-hazardous oilfield waste treatment, recovery, and disposal through specialized operations in several U.S. and Canadian energy-producing regions.
R360 Environmental Solutions is Waste Connections’ specialized oilfield waste-management business. It serves exploration and production customers with waste treatment, recovery, disposal, and related environmental services.
Waste Connections provides intermodal transportation services for cargo and solid waste containers in the Pacific Northwest. These services use rail and other transportation networks to move material efficiently between locations.
Customers can obtain residential, commercial, industrial, and roll-off containers based on the type and volume of waste being generated. Container availability and pricing depend on the local market.
Waste Connections customers can pay qualifying bills through the company’s online account portal. Customers can also review account information and payment options through the website.
Customers can use Waste Connections’ digital tools to check local collection schedules. Holiday changes, weather delays, and service calendars vary by location.
Customers who experience a missed collection can contact their local Waste Connections office or Customer Support. Local teams can provide information about recovery schedules and the next available pickup.
Waste Connections operates a decentralized network, so many service numbers are location-specific. Customers should use the nationwide Customer Support line or their local division for account and pickup questions.
832-442-2200
This is the main Waste Connections corporate headquarters number.
832-442-2200
832-442-2200
832-442-2200
844-708-7274
This is the current general Waste Connections Customer Support number.
844-708-7274
844-708-7274
844-708-7274
Waste Connections publishes this number alongside its commercial and residential service options.
844-708-7274
General account and billing questions can begin through Customer Support, although local billing contacts may differ.
844-708-7274
For most customers, missed-pickup concerns should begin with general Customer Support or the local operating division.
Local service numbers vary according to ZIP code and operating company.
Customers should use the location-specific contact information shown after entering their service address on WasteConnections.com.
866-428-4208
This number is published for Waste Connections Hazard customer-service support and should not be treated as the universal nationwide Customer Service number.
CUSTOMERSERVICE6055@WASTECONNECTIONS.COM
This contact applies to the specific Hazard service operation.
844-708-7274
Customers interested in new commercial or residential service can use this number for initial routing.
844-708-7274
Local commercial representatives may provide separate direct contact numbers after service is established.
844-708-7274
844-708-7274
Waste Connections does not publish one universal regional-office number.
Its operating model is highly decentralized, and local divisions maintain their own management and customer-service contacts.
Local Waste Connections companies publish their own phone numbers.
Local office contacts vary by service area.
Waste Connections operates in both the United States and Canada.
There is no single international Customer Service number covering every local operation.
Waste Connections does not publish one universal corporate emergency or after-hours telephone number.
Urgent local issues should be handled through the local division, while immediate police, fire, medical, or public-safety emergencies should be reported to local emergency services.
832-442-2200
Waste Connections’ Investor Relations website publishes this general contact number.
832-442-2253
maryannew@wasteconnections.com
Mary Anne Whitney is identified in current Waste Connections investor communications.
832-442-2153
Joe Box is also identified in current investor communications.
Current company releases use the same senior corporate contacts:
Mary Anne Whitney: 832-442-2253
Joe Box: 832-442-2153.
832-442-2200
Waste Connections publishes this number for job applicants who require disability-related accommodation during the application process.
disability_application_accomodation@wasteconnections.com
Waste Connections does not publish one universal HR number for every employee or applicant.
Applicant accommodation requests can use 832-442-2200, while other HR matters are handled through local or corporate HR departments.
Not applicable.
Waste Connections is an environmental and waste-management services company.
The most direct general route is to call 844-708-7274. This number can help customers with starting service, account questions, pickup issues, billing concerns, broken containers, moving, and other common residential or commercial service requests. Because Waste Connections operates through decentralized local divisions, the representative may route the customer to the local operating company responsible for the service address.
Customers can also use WasteConnections.com to enter their ZIP code and access local service information. For an existing account, keep the service address, account number, invoice information, container type, and details of any missed pickup or billing issue ready before calling. Corporate inquiries can be directed to 832-442-2200, but routine service problems are generally handled more efficiently through Customer Support or the local division.
Waste Connections’ current corporate headquarters is:
Waste Connections, Inc.
3 Waterway Square Place
Suite 110
The Woodlands, TX 77380
United States
Corporate Phone: 832-442-2200
Current Waste Connections corporate and privacy materials continue to identify this address and phone number.
Waste Connections, Inc.
3 Waterway Square Place, Suite 110
The Woodlands, TX 77380
United States
This location supports Waste Connections’ executive leadership, finance, Investor Relations, corporate development, legal, IT, accounting, sustainability, and other corporate functions.
Waste Connections’ current U.S. careers site identifies:
3 Waterway Square Place
The Woodlands, TX 77380
Phone: 832-442-2200.
Ronald J. Mittelstaedt
Waste Connections currently identifies Ronald J. Mittelstaedt as its President and Chief Executive Officer.
Waste Connections currently describes its workforce as approximately:
25,000 employees
across North America.
The company serves approximately:
9 million residential, commercial, and industrial customers.
Waste Connections operates across:
46 U.S. states
and:
6 Canadian provinces.
For full-year 2025, Waste Connections reported:
$9.467 billion in revenue
and:
$1.077 billion in net income.
In February 2026, Waste Connections initially projected full-year 2026 revenue of approximately:
$9.90 billion to $9.95 billion
The company later raised its full-year outlook following second-quarter results.
Waste Connections trades under ticker:
WCN
on both the:
New York Stock Exchange
and:
Toronto Stock Exchange.
Waste Connections uses a highly decentralized operating model.
Local managers and operating companies generally handle day-to-day collection, customer service, routing, billing, containers, and facility operations in their communities.
Customers who have a complaint involving missed pickups, billing, damaged containers, repeated service interruptions, recycling, commercial service, property damage, landfill operations, or another Waste Connections issue should gather the relevant account and service information before contacting the company. Keep the service address, account number, invoice, dates of missed service, photographs where relevant, and records of previous calls. Because Waste Connections is decentralized, local service teams usually handle the first stages of a complaint.
Begin by calling 844-708-7274 and explain the complaint clearly. Provide the service address, account number, type of service, and dates connected with the problem. If the issue involves a missed pickup, broken container, billing error, or service interruption, ask when the local division expects to resolve it. Request a case number or other reference if available and note the representative’s name. Keep records of all calls and any promised service dates.
If general Customer Support does not resolve the complaint, contact the local Waste Connections office responsible for your account. Local managers often have more direct control over route schedules, drivers, containers, commercial service, and billing adjustments. Explain what has already happened and provide previous call dates or case information. Ask to speak with a supervisor or local operations manager if needed. Keep the local office number and the name of the person handling the complaint.
For recurring or more serious service problems, ask the local division to escalate the issue to management. Provide a concise timeline of the complaint, including missed pickups, billing discrepancies, property damage, or other relevant events. Attach photographs or copies of invoices when appropriate. Clearly state what resolution you are requesting and ask for a timeframe for follow-up. Keep written notes of the response and any corrective action promised.
For a serious unresolved corporate matter, written correspondence can be directed to Waste Connections, Inc., 3 Waterway Square Place, Suite 110, The Woodlands, TX 77380. Include your full contact information, service address, local operating company, account details, previous case information, important dates, and a chronological explanation of the problem. Attach copies rather than original documents and clearly explain the resolution being requested. Keep a complete copy of the complaint and proof of mailing or delivery.
If the issue remains unresolved, the appropriate external process depends on the complaint. Municipal or franchise-contract concerns may involve the city or county that awarded the waste-service contract, environmental concerns may involve a state environmental agency, and consumer billing disputes may be handled through a state Attorney General or other consumer-protection authority. Serious landfill, pollution, illegal dumping, or hazardous-waste concerns may require environmental regulators. Keep invoices, photographs, complaint records, service dates, and company responses before escalating externally.
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