Thryv
Thryv
Thryv is a technology and marketing company focused on helping small and medium-sized businesses find customers, manage leads, automate sales and marketing, communicate with clients, process payments, maintain websites, and measure marketing performance. The company has evolved from its legacy directory and local advertising businesses into an increasingly software-led organization built around AI-powered marketing and business-management tools.
Thryv Holdings, Inc. is publicly traded on Nasdaq under the ticker THRY. As of December 31, 2025, the company reported approximately 230,000 SMB clients across its SaaS and Marketing Services segments and 2,729 employees. During 2026, Thryv increasingly described its strategic focus around an AI-powered Growth Platform used by approximately 100,000 software customers globally, while continuing the planned exit from parts of its legacy Marketing Services business.
A major current corporate change is the headquarters relocation. Effective October 1, 2025, Thryv relocated its principal executive offices to 1301 Municipal Way, Suite 220, Grapevine, TX 76051. The company also announced in September 2026 that it had entered into an agreement to sell its print business for $142 million, reinforcing its transition toward a more focused software and AI-driven growth platform.
Thryv Holdings, Inc.
1301 Municipal Way, Suite 220
Grapevine, TX 76051
United States
Thryv’s 2025 Form 10-K and current corporate Contact Us page both identify this as the company’s headquarters.
The current principal corporate office is the same as the headquarters
1301 Municipal Way, Suite 220
Grapevine, TX 76051
Thryv does not prominently publish a separate universal corporate mailing address distinct from the Grapevine headquarters.Business and investor correspondence should generally use the current principal executive-office address unless another department provides specialized instructions.
Thryv’s support platform also displays
2200 West Airfield Drive
Grapevine, TX 75261
in certain support-center materials, but the current headquarters officially listed by the company and SEC is 1301 Municipal Way, Suite 220.
Thryv previously maintained a different Dallas-area headquarters structure before relocating.The company explicitly states that the headquarters move to Grapevine became effective October 1, 2025, so older addresses should not be presented as the current principal executive office.
972-453-7000
This is the current registrant telephone number listed with Thryv’s Grapevine headquarters in its 2025 Form 10-K.
844-998-4798
Also written as
844-99-THRYV
Current official support materials state that customer support is available 24/7.
1301 Municipal Way, Suite 220, Grapevine, TX 76051
1301 Municipal Way, Suite 220, Grapevine, TX 76051
Customer Support: support@thryv.com
Investor Relations: cameron.lessard@thryv.com
Media: julie.murphy@thryv.com.
Software, SaaS, AI Marketing, CRM, Small Business Technology, Digital Advertising and Marketing Services
Thryv’s corporate history comes from legacy directory, local advertising, and business-services organizations that were consolidated and transformed over time into the current Thryv platform.For current corporate-profile purposes, it is more accurate to describe Thryv as the modern successor to those businesses rather than assign one simplistic founding year.
2,729 employees as of December 31, 2025.
Thryv reported approximately 230,000 SMB clients across its two segments at year-end 2025. Current 2026 platform announcements describe approximately 100,000 businesses globally using its software platform after the company sharpened its SaaS positioning.
Corporate office walk-in hours are not prominently published.Paid-account support is available 24 hours a day, seven days a week by phone, chat, and email.
Investor Relations
https://investor.thryv.com/
Careers
https://careers.thryv.com/
The Thryv Growth Platform is the company’s current strategic software offering for small and medium-sized businesses.It is designed to help local businesses improve online visibility, identify valuable leads, automate follow-up, connect marketing activity to revenue, and manage customer relationships from one platform.
Thryv provides AI-supported website tools designed to help small businesses establish or improve an online presence.The platform can support website creation, lead generation, conversion tracking, and connection with the broader Thryv marketing ecosystem.
Thryv AI Lead Insights helps businesses evaluate incoming leads and identify which opportunities may have the greatest potential value.This can help owners prioritize follow-up when they do not have large sales teams or enough time to manually evaluate every inquiry.
Thryv AI Lead Flow captures leads from different marketing sources, applies AI-assisted scoring, and automates personalized follow-up.The product is designed to reduce missed opportunities and connect lead generation more closely with sales activity.
Thryv provides CRM capabilities that help small businesses organize contacts, customer histories, communication, and lead activity.An integrated CRM reduces reliance on disconnected spreadsheets, inboxes, and separate customer databases.
Businesses can use Thryv to automate marketing activity and customer follow-up.Automation can support recurring communication, lead nurturing, reminders, campaign activity, and other workflows that would otherwise require manual effort.
Thryv supports social-media content and publishing as part of its marketing platform.Current AI-powered tools can help businesses generate and manage social posts while maintaining a more consistent online presence.
Thryv helps businesses improve visibility across search engines, maps, directories, and online listings.This is especially important for local service businesses that depend on customers finding them through Google, AI search, local directories, and map results.
The platform includes a Digital Marketing Score designed to help businesses assess the strength of their online marketing.This can give small-business owners a clearer view of where their digital presence is strong and where improvements may be needed.
Thryv supports payment-processing capabilities as part of its business-management platform.Customers can use payment tools to collect money from clients and connect transaction activity with customer records and other workflows.
The platform helps businesses manage communications across channels from a more centralized system.This can include messages, follow-ups, customer interactions, and other engagement tied to the business’s contact records.
Thryv provides scheduling functionality for businesses that accept appointments or service bookings.Online scheduling can help reduce telephone-based appointment management and give customers more flexibility when choosing available times.
Thryv helps businesses monitor and strengthen online reputation by supporting customer-review activity and digital presence.This is particularly relevant for local businesses whose conversion rates are strongly influenced by ratings, reviews, and search visibility.
Thryv Marketing Center supports advertising, online visibility, social media, and lead-generation activities.The platform can help identify which marketing sources generate leads and connect campaign activity with downstream revenue.
Thryv Business Center provides business-management functionality such as customer records, communications, payments, and workflow tools.It is designed to help small companies organize day-to-day operations from a centralized digital environment.
Paid Thryv users receive access to onboarding and ongoing product support.Current company information states that support is available around the clock by chat, telephone, or email, and all paid levels receive support from Thryv service specialists.
Thryv historically provided print directories, search marketing, websites, and other marketing services.The company is actively transitioning away from much of this legacy segment and announced a $142 million agreement to sell its print business in September 2026.
972-453-7000.
972-453-7000
972-453-7000
972-453-7000
844-998-4798
Also
844-99-THRYV.
844-998-4798
Current official support states that paid-account phone support is available 24/7.
844-998-4798
Thryv does not prominently publish one permanent nationwide general sales number on its main corporate Contact Us page.
Prospective customers are directed to schedule a demo through
https://www.thryv.com/contact-us/
Thryv support handles billing questions through
844-998-4798
Support documentation specifically lists billing questions among the issues handled by the support team.
No single universal regional-office number is published.Thryv operates internationally and maintains localized support channels.
Not applicable in the same sense as a retail chain.
Australia
1800-468-4798
New Zealand
0800-814-378.
Thryv does not publish a separate emergency hotline.Ordinary product support is available 24/7 at 844-998-4798.
No dedicated public investor phone is prominently listed in current releases.
Investor Contact: Cameron Lessard
Email: cameron.lessard@thryv.com.
617-967-5426
Current media contact
Julie Murphy
julie.murphy@thryv.com.
Thryv does not prominently publish a universal applicant HR telephone number.Career opportunities are handled through the company’s careers platform.
Not applicable.
Paid Thryv customers should call 844-998-4798, also written as 844-99-THRYV. Current Thryv support information states that its Service Specialist team is available 24 hours a day, seven days a week. Customers can also use in-app chat or email support@thryv.com, making these the most direct routes for billing, website, feature, account, or technical issues.
Before contacting support, have your business name, account email, subscription or package information, billing details, and screenshots of any technical problem ready. If the issue concerns an outage, note the device being used, operating system, exact page or feature affected, and any troubleshooting already attempted. Thryv specifically recommends this information when investigating platform problems.
For corporate matters rather than customer support, use the headquarters number 972-453-7000. Investor questions should go to the Investor Relations contact, while press inquiries should be routed to the media team rather than ordinary technical support.
Complaints may involve software performance, marketing services, billing, subscription charges, website services, advertising, payment processing, account access, customer support, or contract terms. Keep copies of contracts, invoices, order confirmations, screenshots, campaign records, billing statements, support transcripts, and previous case details before escalating.
Call 844-998-4798, use live chat, or email support@thryv.com. Explain the problem clearly and provide the business name, account information, relevant product, disputed charge or feature, and the resolution you are requesting.
Ask the Service Specialist to document the complaint and provide any available case or ticket information.
If the issue concerns billing, marketing, website services, payments, account access, or another specialized product, ask that the case be routed to the correct Thryv team.
Billing and account questions can normally begin through the standard support channel, while investor or media matters should use their dedicated contacts.
If the first representative cannot resolve the complaint, request escalation to a supervisor, Client Success leader, billing specialist, or product specialist.
Provide the earlier ticket information, screenshots, contract terms, billing dates, and a concise summary of what remains unresolved.
Email support@thryv.com so the issue is documented in writing.
Include the account name, contact information, dates, case numbers, disputed charges or services, previous support interactions, and the resolution being requested.
For a serious unresolved complaint, correspondence can be sent to
Thryv Holdings, Inc.
1301 Municipal Way, Suite 220
Grapevine, TX 76051
Include copies of prior communications and account documentation.
If the complaint concerns contractual charges, payment-processing services, advertising commitments, or account cancellation, ask Thryv to route the matter to the department responsible for that agreement.
Review the applicable order form, subscription terms, advertising agreement, or payment-processing terms because different products can have different dispute procedures.
The appropriate regulator depends on the complaint.
Consumer-protection and advertising issues can potentially involve the Federal Trade Commission or the applicable state Attorney General, while payment-processing issues may also involve financial regulators or payment-network rules depending on the service provider.
If an unauthorized or disputed payment remains unresolved, contact the card issuer, bank, or payment provider and provide supporting documentation.
Businesses may also consider filing with their state consumer-protection office or Attorney General when the complaint concerns potentially deceptive or unfair commercial practices.
For significant contract disputes, review the signed Thryv agreement for governing-law, mediation, arbitration, limitation-of-liability, or litigation provisions.
If the amount is substantial or the dispute affects ongoing business operations, consult qualified legal counsel before initiating a formal proceeding.
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