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- FedEx
About FedEx
FedEx Corporation is a global transportation, logistics, e-commerce, and business-services company headquartered in Memphis, Tennessee. The company was founded by Frederick W. Smith in 1971, and Federal Express began operations from Memphis in 1973 with 389 team members and 14 aircraft serving 25 U.S. cities.
Today, FedEx connects customers across more than 220 countries and territories through an integrated air, ground, customs, logistics, digital, and retail-services network. Current company information describes a network of more than 450,000 team members, approximately 700 aircraft, more than 175,000 motorized vehicles, around 4,000 facilities, and nearly 18 million average daily shipments.
FedEx Corporation is publicly traded on the New York Stock Exchange under ticker FDX. For fiscal 2026, FedEx reported approximately $94.7 billion in consolidated revenue. A major structural change occurred on June 1, 2026, when FedEx Freight became a separate publicly traded company, meaning LTL freight should no longer be presented as a current FedEx Corporation operating segment.
Quick Information
Corporate Phone Number
901-818-7500
This is the official telephone number for FedEx Corporation’s principal executive offices.
Customer Service Number
1-800-463-3339
Also written as:
1-800-GoFedEx
This is the primary FedEx U.S. Customer Service number for FedEx Express, FedEx Ground, package tracking, shipping support, and other general inquiries.
Corporate Office Address
FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
United States
Headquarters Address
FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
United States
Current SEC filings continue to identify this address as FedEx Corporation’s principal executive offices.
Investor Relations: ir@fedex.com
Media Relations: mediarelations@fedex.com
For ordinary shipment and customer-service questions, FedEx primarily directs customers through fedex.com support rather than one universal general email address.
Industry
Transportation, Express Delivery, Logistics, Parcel Delivery, E-Commerce, Customs Brokerage, Freight Forwarding, Retail Shipping and Business Services
Founded
1971
Federal Express began continuous operations in Memphis on April 17, 1973.
Number of Employees
Current FedEx company information reports:
More than 450,000 team members worldwide
Federal Express alone reported approximately 452,000 employees as of May 31, 2026, including about 233,000 permanent full-time and 219,000 permanent part-time employees.
Annual Revenue
Approximately $94.7 billion for fiscal 2026
FedEx reported fiscal 2026 GAAP revenue of approximately $94.7 billion.
Countries and Territories Served
More than 220 countries and territories.
Corporate Office Hours
FedEx does not prominently publish standard public walk-in hours for the corporate headquarters.
Customers should use FedEx Customer Service or the appropriate department before visiting.
Website
Investor Relations
FedEx Corporation trades on:
New York Stock Exchange
Ticker:
FDX
Careers Page
FedEx recruits drivers, package handlers, pilots, maintenance technicians, retail employees, operations staff, technology professionals, logistics employees, and corporate team members.
FedEx Products & Services
FedEx provides express parcel delivery, ground shipping, international shipping, customs clearance, specialized freight, logistics, e-commerce, retail printing, and digital shipping services. Following the June 2026 spin-off, FedEx Freight LTL services belong to the separate FedEx Freight company and should not be treated as a current FedEx Corporation business segment.
FedEx Express
FedEx Express provides time-definite air and parcel transportation for urgent domestic and international shipments. The service supports overnight, next-day, scheduled, and premium delivery options.
FedEx Ground
FedEx Ground provides day-definite package delivery for businesses and residential customers. It supports less urgent shipments where customers prioritize predictable delivery and cost efficiency.
FedEx Home Delivery
FedEx Home Delivery provides residential package delivery to U.S. addresses. It is integrated within the FedEx ground network and supports e-commerce and consumer shipments.
FedEx International Priority
FedEx International Priority provides time-definite international delivery to major global markets. Services typically include customs clearance and door-to-door transportation for eligible shipments.
FedEx International Economy
International Economy offers a more cost-conscious option for shipments that do not require the fastest available transit time. Delivery availability and timing depend on origin, destination, and commodity.
International Air Freight
FedEx provides international air-freight services for larger or heavier shipments. Customers can access time-definite freight options, customs clearance, tracking, specialized handling, and controlled-export support.
FedEx Custom Critical
FedEx Custom Critical specializes in urgent and high-value transportation solutions, including expedited ground transport, temperature-controlled shipping, secure transportation, and White Glove services.
Temperature-Controlled Shipping
FedEx offers specialized shipping solutions for healthcare, life sciences, pharmaceuticals, and other temperature-sensitive products. Monitoring and controlled handling options vary by shipment type.
Healthcare and Life Sciences Logistics
FedEx supports healthcare and life-sciences customers with specialized transportation, visibility, regulatory support, and temperature-sensitive shipping. In July 2026, FedEx launched a dedicated Life Sciences organization to strengthen this business.
Customs Clearance
FedEx provides customs brokerage and clearance support for qualifying international shipments. The company can help process import and export documentation, duties, taxes, and regulatory requirements.
FedEx Electronic Trade Documents
Electronic Trade Documents allows eligible customers to submit customs documentation electronically. The service can help reduce manual paperwork and support faster customs processing.
FedEx Office
FedEx Office locations provide shipping, printing, copying, signs, banners, business cards, packing, document finishing, and other business services.
FedEx OnSite
FedEx OnSite provides convenient package drop-off and pickup options through partner retail locations. FedEx reported approximately 84,000 drop-off locations as of May 31, 2026, including FedEx Office and partner locations.
FedEx Delivery Manager
FedEx Delivery Manager allows eligible residential recipients to manage upcoming deliveries, receive notifications, request certain delivery changes, and track package activity.
Package Tracking
FedEx provides online and mobile package tracking for domestic and international shipments. Current company information reports more than 600 million package-status tracking requests per day.
Scheduled Pickup
Customers can arrange package pickups from businesses, homes, and other eligible locations. Pickup terms and charges depend on account type and service.
Returns Solutions
FedEx offers tools for merchants and consumers to manage product returns. Services can include return labels, drop-off options, tracking, and transportation back to retailers.
Dangerous Goods Shipping
FedEx provides transportation for qualifying dangerous goods and hazardous materials subject to regulations and service requirements. U.S. support is available through 1-800-463-3339, while specialized Express Freight dangerous-goods assistance uses 1-800-332-0807.
FedEx Developer and API Services
Businesses can integrate FedEx shipping, tracking, rating, address validation, and other capabilities into websites and software through FedEx APIs and developer tools.
FedEx Supply Chain
FedEx Supply Chain provides contract logistics and supply-chain services. However, CMA CGM announced an agreement in July 2026 to acquire FedEx Supply Chain for approximately $1.4 billion enterprise value, with closing expected later in 2026, so ownership status should be rechecked after the transaction closes.
FedEx Corporate Phone Numbers
FedEx publishes multiple specialized contacts depending on whether the caller needs package support, billing, international shipping, technical help, Investor Relations, or other services.
Corporate Phone Number
901-818-7500
This is FedEx Corporation’s current headquarters number.
Corporate Headquarters Number
901-818-7500
Headquarters Number
901-818-7500
Corporate Office Number
901-818-7500
General Inquiries Number
901-818-7500
FedEx Investor Relations identifies this number for assistance reaching departments within FedEx.
Customer Service Number
1-800-463-3339
Also:
1-800-GoFedEx.
Customer Support Number
1-800-463-3339
FedEx Express Customer Service
1-800-463-3339
FedEx Ground Customer Service
1-800-463-3339
International Customer Service Number
1-800-247-4747
FedEx publishes this number for U.S. international Customer Service and international shipment tracing.
Billing Inquiries Number
1-800-622-1147
This is the current published U.S. billing inquiries number.
Technical Support Number
1-877-339-2774
Published support hours:
Monday to Friday: 7:00 AM to 9:00 PM CT
Saturday: 7:00 AM to 3:00 PM CT.
Claims Number
1-800-463-3339
When prompted, say:
“Claims”
FedEx also allows eligible Express and Ground claims to be filed online.
Dangerous Goods Customer Service
1-800-463-3339
This number can be used to schedule qualifying hazardous-material or dangerous-goods pickups and request shipping information.
FedEx Express Freight Dangerous Goods Number
1-800-332-0807
This number is used for certain international Express Freight dangerous-goods questions.
TDD Number
1-800-238-4461
Published hours:
7:00 AM to 8:00 PM CT.
Hearing-Impaired Relay Number
1-888-464-0709.
Brand Resource Center Number
888-399-5999
This contact is for certain FedEx brand-use questions, not normal shipment Customer Service.
Toll-Free Number
Main Customer Service:
1-800-463-3339
Sales Number
FedEx does not publish one universal sales number for every customer segment.
Sales support varies by account type, shipping volume, and service.
Regional Office Number
FedEx maintains regional operations worldwide, but contacts vary by country and function.
Local Office Number
Local FedEx Office stores, shipping centers, and stations publish location-specific contact information.
Emergency / After-Hours Number
FedEx does not publish one universal public corporate emergency number.
Shipment emergencies should use Customer Service, while immediate police, fire, or medical emergencies should be directed to local emergency services.
Investor Relations Number
901-818-7200
Investor Relations Email
Investor Relations mailing address:
FedEx Corp. Investor Relations
942 South Shady Grove Road
Second Floor
Memphis, TN 38120.
Transfer Agent Number
800-446-2617
Transfer Agent:
Computershare.
Media / Press Email
This contact is intended for journalists rather than ordinary customers.
Latin America Media Number
786-388-4698.
Europe Media Number
32-2-752-7725.
Human Resources Number
FedEx does not publish one universal public HR number for all applicants.
Careers:
Reservations / Booking Number
Not applicable.
FedEx is a logistics and transportation company.
How to Reach a Real Person at FedEx
For most package, tracking, delivery, claims, pickup, and account issues, call 1-800-463-3339, also known as 1-800-GoFedEx. Customers should have their tracking number, account number, shipment date, sender and recipient details, and a brief description of the problem ready before calling. International-shipping customers can use 1-800-247-4747, while billing questions can be directed to 1-800-622-1147.
For corporate matters, 901-818-7500 can be used for assistance reaching the appropriate FedEx department. Investor inquiries should go directly to 901-818-7200, and technical API or Web Services support is available at 1-877-339-2774. Because FedEx now operates an integrated parcel network and FedEx Freight is separate, customers with LTL freight issues should contact the independent FedEx Freight company rather than FedEx Corporation.
FedEx Headquarters & Corporate Office Address
FedEx Corporation’s current principal executive office is:
FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
United States
Corporate Phone: 901-818-7500
The company’s July and September 2026 SEC filings continue to identify this address and number as FedEx Corporation’s principal executive offices.
Memphis Corporate Headquarters
FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
United States
This location serves as the principal executive headquarters for FedEx Corporation.
Federal Express Headquarters
Current registration records separately identify:
Federal Express Corporation
3610 Hacks Cross Road
Memphis, TN 38125
Phone: 901-369-3600
Federal Express is the principal operating company for FedEx’s global package transportation network.
Current CEO
Raj Subramaniam
Raj Subramaniam currently serves as:
President and Chief Executive Officer of FedEx Corporation.
Founder
Frederick W. Smith
Frederick Smith founded Federal Express in 1971 and remained one of the most influential figures in the company’s history until his death on June 21, 2025.
Current Network Scale
FedEx currently reports:
More than 450,000 team members
Nearly 18 million average daily shipments
More than 220 countries and territories
More than 175,000 motorized vehicles
Approximately 700 aircraft
More than 650 airports served
Approximately 4,000 facilities.
Federal Express Employee Scale
At May 31, 2026, Federal Express employed approximately:
452,000 employees
including approximately:
233,000 permanent full-time employees
and:
219,000 permanent part-time employees.
Fiscal 2026 Revenue
FedEx Corporation reported approximately:
$94.7 billion in revenue
for the fiscal year ended May 31, 2026.
FedEx Freight Spin-Off
FedEx completed the spin-off of:
FedEx Freight Holding Company, Inc.
on:
June 1, 2026
FedEx Freight now operates as an independent publicly traded company under ticker:
FDXF.
FedEx Corporation Stock Listing
FedEx Corporation continues to trade on:
New York Stock Exchange
Ticker:
FDX.
FedEx Supply Chain Transaction
On July 1, 2026, CMA CGM announced an agreement to acquire FedEx Supply Chain for approximately $1.4 billion enterprise value.
The transaction was expected to close later in 2026, so this business should be rechecked once the transaction is completed.
How to File a Complaint Against FedEx
Customers filing a complaint against FedEx should first determine whether the issue involves a delayed package, lost shipment, damaged shipment, billing error, customs problem, driver interaction, delivery location, account problem, or another service. Keep the tracking number, shipment date, shipper and recipient information, declared value, photographs, receipts, proof of value, invoices, and previous Customer Service case numbers before escalating.
Step 1: Contact FedEx Customer Service
Begin by calling 1-800-463-3339 and provide the tracking number and full shipment details. Explain whether the package is late, missing, damaged, incorrectly delivered, or affected by another service problem. Ask the representative to document the complaint and provide any case, trace, or reference number available. If the issue is international, mention that you need International Services or call 1-800-247-4747. Keep notes of the representative’s name, call date, and promised follow-up.
Step 2: File a Formal Claim When Applicable
If a shipment is lost, damaged, or missing contents, use FedEx Claims Online or call 1-800-463-3339 and say “claims.” Gather proof of value such as sales invoices, receipts, repair estimates, or appraisals along with photographs and shipment details. Upload the requested supporting evidence and monitor the claim through the online system. Claims can have strict filing deadlines, so customers should begin the process promptly.
Step 3: Escalate Billing or International Issues to the Specialized Team
For billing disputes, call 1-800-622-1147 and provide the invoice, tracking number, account number, and exact disputed charge. International customers can use 1-800-247-4747 for shipment tracing and customs-related assistance. Explain what previous steps were taken and request escalation if the first representative cannot resolve the problem. Keep invoices, customs documents, duty statements, payment records, and all FedEx case numbers together.
Step 4: Send Formal Written Correspondence to FedEx
For a serious unresolved corporate matter, written correspondence can be directed to FedEx Corporation, 942 South Shady Grove Road, Memphis, TN 38120. Include your full contact information, tracking and account details, previous case numbers, dates, and a chronological explanation of the problem. Attach copies rather than originals of receipts, invoices, photographs, and supporting records. Clearly state the resolution requested and retain proof of mailing or delivery.
Step 5: Use the Appropriate External Complaint Process if Necessary
If the complaint remains unresolved, the correct external route depends on the issue. Consumer and billing matters may involve a state consumer-protection office or payment-card issuer, while international customs disputes may involve customs authorities. Aviation, hazardous-material, or transportation-safety complaints can fall under specialized federal agencies depending on the circumstances. Customers should retain tracking records, invoices, photographs, claim determinations, and FedEx correspondence before escalating externally.
