Farm Bureau Insurance
Farm Bureau Insurance
Farm Bureau Insurance of Tennessee is a Tennessee-focused insurance organization providing auto, property, life, farm, and commercial coverage to Farm Bureau members across the state. The company has served Tennesseans since 1948 and emphasizes local agents, local claims operations, and insurance products tailored to Tennessee residents and businesses.
Farm Bureau Insurance of Tennessee is the trade name used by the Tennessee Farmers Insurance Companies and operates as a service company associated with the Tennessee Farm Bureau Federation. The organization maintains its corporate operations in Columbia, Tennessee, alongside the Tennessee Farm Bureau’s statewide headquarters. Farm Bureau membership is required to purchase its insurance products, although policyholders do not need to be farmers.
The insurer has built a large local service network across Tennessee. Current company materials report 16 regional claims centers, approximately 350 local claims professionals, more agents across Tennessee than any other insurer, and insurance coverage for more than two million automobiles, homes, and small businesses. The company also describes itself as Tennessee’s largest writer of individual life insurance.
931-388-7872
This is the main Columbia telephone number published for the Tennessee Farm Bureau headquarters campus.
877-876-2222
Monday to Friday: 7:00 AM to 6:00 PM CT
Saturday: 8:00 AM to 4:00 PM CT.
Farm Bureau Insurance of Tennessee
147 Bear Creek Pike
Columbia, TN 38401
United States
Tennessee Farmers Insurance Companies / Farm Bureau Insurance of Tennessee
147 Bear Creek Pike
Columbia, TN 38401
United States
The Tennessee Farm Bureau publishes this as its main physical headquarters, and Farm Bureau Insurance identifies its corporate office as being in Columbia.
P.O. Box 307
Columbia, TN 38402-0307
Company-related mailing addresses can vary by insurance entity and department.
Farm Bureau Insurance of Tennessee does not prominently publish one universal general Customer Service email.
Insurance questions are generally handled through:
877-876-2222
or through the local Farm Bureau office or official online contact system.
Auto Insurance, Home Insurance, Farm Insurance, Life Insurance, Business Insurance and Financial Protection
1948
Farm Bureau Insurance has served Tennessee customers since 1948.
Bobby Pulley
Bobby Pulley became the sixth Chief Executive Officer of Farm Bureau Insurance of Tennessee effective January 1, 2026.
16 regional claims centers
with approximately:
350 local claims professionals.
The affiliated Tennessee Farm Bureau Federation currently represents more than:
680,000 member families.
Farm Bureau Insurance of Tennessee offers personal, farm, life, vehicle, and commercial insurance. Coverage is primarily distributed through local Tennessee agents who help customers choose policy limits, deductibles, endorsements, and other options.
Farm Bureau provides personal auto insurance for Tennessee drivers.
Coverage options can include bodily-injury liability, property-damage liability, collision, comprehensive, uninsured or underinsured motorist protection, and other policy features based on eligibility and customer needs.
Motorcycle policies are available for qualifying motorcycles and riders.
Coverage can help address liability, damage to the motorcycle, theft, collision, and other risks depending on the policy selected.
Farm Bureau Insurance offers protection for qualifying boats and personal watercraft.Policies can include physical-damage and liability protection based on watercraft type, usage, value, and selected coverage.
RV coverage is available for motorhomes, recreational vehicles, and certain trailers.Policy options are intended to protect customers both while traveling and while the vehicle is being stored.
Farm Bureau homeowners insurance can protect a home’s structure, personal property, liability exposure, other structures, and qualifying additional living expenses after a covered loss.
Coverage and limits are customized according to the property and customer.
Renters coverage protects qualifying personal belongings and can include personal-liability protection.Policies are designed for tenants whose landlord’s insurance does not cover the renter’s personal property.
Farm Bureau offers insurance designed for condominium owners.
Coverage can address personal property, certain interior building elements, liability, and qualifying loss assessments depending on the policy.
Manufactured and mobile home policies are available for qualifying Tennessee properties.Coverage can include the dwelling, personal property, liability, and additional living expenses after covered losses.
Landlords can obtain coverage designed for residential rental properties.
Policies can protect qualifying buildings, landlord property, liability exposure, and other risks associated with owning rental real estate.
Personal umbrella insurance provides additional liability protection above qualifying underlying policies.
This can help protect personal assets when a covered liability claim exceeds the limits of primary auto or property insurance.
Farm Bureau Insurance specializes in agricultural property protection for Tennessee farms ranging from small operations to large acreage.
Policies can be customized to protect homes, barns, equipment, personal property, livestock-related exposures, liability, and other qualifying farm risks.
Term life insurance provides death-benefit protection for a selected coverage period.
Customers can use term coverage to help protect dependents against the financial impact of lost income, debts, housing costs, education expenses, and other obligations.
Whole life insurance provides permanent life-insurance protection subject to policy terms.
It can include guaranteed death-benefit protection and cash-value features intended for customers seeking long-term coverage.
Universal life insurance offers permanent coverage with additional flexibility in premium and benefit design.
Farm Bureau describes its universal-life products as allowing qualifying policyholders to adjust elements of their coverage as financial needs change.
Farm Bureau Insurance offers annuity products for customers planning for future income and retirement needs.
Annuity suitability depends on financial circumstances, liquidity needs, tax considerations, and long-term objectives.
Business life insurance can help companies prepare for the death of an owner, key employee, or other insured person.
Policies may be used as part of succession, employee-protection, or business-continuity planning.
Farm Bureau offers Business Owners Policies for qualifying Tennessee companies.
A BOP can combine property, liability, and business-interruption-related protection in one package, with optional additional coverages depending on business needs.
Commercial package policies allow businesses with more complex needs to combine multiple property and liability coverages.
Coverage is customized according to the business’s property, operations, employees, equipment, vehicles, and risk profile.
Business umbrella coverage provides additional liability limits over qualifying commercial policies.
This can help protect a company against larger covered claims that exceed underlying policy limits.
Farm Bureau’s online My Account platform allows policyholders to:
Pay bills, obtain insurance cards, view policy documents, make certain policy changes, review details, choose paperless options, and begin claims.
Customers can report claims 24 hours a day, 7 days a week by calling:
877-876-2222
or starting a claim online.
931-388-7872
931-388-7872
931-388-7872.
877-876-2222
877-876-2222
877-876-2222
Claims can be filed:
24 hours a day, 7 days a week.
For billing and premium questions:
877-876-2222
Policyholders can also make payments through My Account or a local office.
877-876-2222
877-876-2222
Each Farm Bureau office has its own local contact number.Customers should use the official office locator or contact their assigned agent directly.
Farm Bureau operates 16 regional claims centers, but there is no single separate nationwide regional-claims number.
The central claims line is:
877-876-2222.
931-388-7872
Eric Mayberry
Federation office:
931-388-7872 ext. 2201.
Current Farm Bureau Insurance CEO:
Bobby Pulley
General corporate routing:
931-388-7872.
Farm Bureau Insurance of Tennessee is not a conventional publicly traded company and does not operate a public-company Investor Relations department.
Farm Bureau Insurance does not prominently publish a separate permanent media hotline.
Corporate and federation communications are routed through the Columbia headquarters.
No single public applicant HR telephone number is prominently published.
877-876-2222
Claims can be reported at any time.
The main Customer Service number is 877-876-2222. Live Customer Service Center hours are Monday through Friday from 7:00 AM to 6:00 PM Central Time and Saturday from 8:00 AM to 4:00 PM Central Time. Claims can be reported through the same number 24/7. Have your policy number, insured person’s name, vehicle or property information, date of loss, and any existing claim number ready.
Because Farm Bureau’s service model is highly local, your assigned Farm Bureau agent is often the best first contact for policy changes, coverage explanations, renewals, quotes, and routine account questions. For claim disputes, contact the assigned adjuster or regional claims center after filing through the main claims channel.
Farm Bureau Insurance of Tennessee is headquartered in Columbia, Tennessee, alongside the Tennessee Farm Bureau Federation’s statewide operations.
Farm Bureau Insurance of Tennessee
147 Bear Creek Pike
Columbia, TN 38401
United States
Main corporate/federation phone:
931-388-7872.
P.O. Box 307
Columbia, TN 38402-0307
Department-specific mailing addresses may vary.
Bobby Pulley
Pulley became Farm Bureau Insurance of Tennessee’s sixth Chief Executive Officer on:
January 1, 2026
following the retirement of longtime CEO Jeff Pannell.
Eric Mayberry
Mayberry currently serves as President of the Tennessee Farm Bureau Federation.
Farm Bureau Insurance currently reports:
16 regional claims centers
and approximately:
350 local claims professionals.
Farm Bureau materials state that the organization protects more than:
2 million automobiles, homes, and small businesses
throughout Tennessee.
Farm Bureau Insurance describes itself as:
Tennessee’s largest writer of individual life insurance.
The Tennessee Farm Bureau Federation has more than:
680,000 member families.
Customers do not have to be farmers to buy Farm Bureau Insurance.
However, they generally must become members of the Tennessee Farm Bureau Federation in order to obtain coverage.
Farm Bureau Insurance of Tennessee has operated since:
1948
and began offering life insurance coverage in:
1973.
Farm Bureau’s claims organization is intentionally decentralized through regional claims centers.
This allows adjusters and claims professionals to operate closer to policyholders throughout Tennessee.
Policyholders may need to complain about a denied or delayed claim, premium, cancellation, agent interaction, billing issue, underwriting decision, repair estimate, settlement amount, customer service, or another insurance matter. Before escalating, gather the policy number, claim number, correspondence, photographs, invoices, estimates, adjuster information, payment records, and relevant dates.
Begin with your assigned Farm Bureau Insurance agent for policy, billing, coverage, or service issues. Explain the concern clearly and provide your policy number and supporting records. Local agents can often resolve account problems, explain policy language, correct administrative issues, or route a matter to the appropriate underwriting or claims team. Keep notes showing who you spoke with and what response was provided.
If the issue cannot be resolved locally, call 877-876-2222. Customer Service operates Monday through Friday from 7:00 AM to 6:00 PM CT and Saturday from 8:00 AM to 4:00 PM CT. Claims can be reported through the same number 24/7. Provide the policy or claim number, dates, supporting facts, and the specific resolution you are requesting.
For a disputed claim, ask the assigned claims professional or regional claims office for additional review. Farm Bureau has 16 regional claims centers and approximately 350 claims professionals throughout Tennessee. Provide written estimates, photographs, repair invoices, policy documents, prior correspondence, and the adjuster’s earlier decision. Keep copies of every document and record the names and dates of all conversations.
For a serious unresolved corporate issue, send written correspondence to Farm Bureau Insurance of Tennessee, 147 Bear Creek Pike, Columbia, TN 38401. Include your full name, contact details, policy and claim numbers, previous complaint history, dates, and a chronological description of the issue. Attach copies rather than original documents and clearly state the resolution you are seeking. Keep proof of mailing or delivery.
If the complaint remains unresolved, policyholders can consider filing a complaint with the Tennessee insurance regulator or another appropriate consumer-protection authority. Claims involving coverage, settlement practices, policy cancellation, premiums, or insurer conduct may fall within state insurance oversight. Payment disputes can also involve a financial institution where relevant. Keep the policy, claim file, insurer correspondence, repair estimates, photographs, and Farm Bureau’s written decisions before escalating externally.
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