Farm Bureau Insurance
About Farm Bureau Insurance of Tennessee
Farm Bureau Insurance of Tennessee is a Tennessee-focused insurance organization providing auto, property, life, farm, and commercial coverage to Farm Bureau members across the state. The company has served Tennesseans since 1948 and emphasizes local agents, local claims operations, and insurance products tailored to Tennessee residents and businesses.
Farm Bureau Insurance of Tennessee is the trade name used by the Tennessee Farmers Insurance Companies and operates as a service company associated with the Tennessee Farm Bureau Federation. The organization maintains its corporate operations in Columbia, Tennessee, alongside the Tennessee Farm Bureau’s statewide headquarters. Farm Bureau membership is required to purchase its insurance products, although policyholders do not need to be farmers.
The insurer has built a large local service network across Tennessee. Current company materials report 16 regional claims centers, approximately 350 local claims professionals, more agents across Tennessee than any other insurer, and insurance coverage for more than two million automobiles, homes, and small businesses. The company also describes itself as Tennessee’s largest writer of individual life insurance.
Quick Information
Corporate Phone Number
931-388-7872
This is the main Columbia telephone number published for the Tennessee Farm Bureau headquarters campus.
Customer Service Number
877-876-2222
Customer Service Center hours
Monday to Friday: 7:00 AM to 6:00 PM CT
Saturday: 8:00 AM to 4:00 PM CT.
Corporate Office Address
Farm Bureau Insurance of Tennessee
147 Bear Creek Pike
Columbia, TN 38401
United States
Headquarters Address
Tennessee Farmers Insurance Companies / Farm Bureau Insurance of Tennessee
147 Bear Creek Pike
Columbia, TN 38401
United States
The Tennessee Farm Bureau publishes this as its main physical headquarters, and Farm Bureau Insurance identifies its corporate office as being in Columbia.
Mailing Address
P.O. Box 307
Columbia, TN 38402-0307
Company-related mailing addresses can vary by insurance entity and department.
Farm Bureau Insurance of Tennessee does not prominently publish one universal general Customer Service email.
Insurance questions are generally handled through:
877-876-2222
or through the local Farm Bureau office or official online contact system.
Industry
Auto Insurance, Home Insurance, Farm Insurance, Life Insurance, Business Insurance and Financial Protection
Founded
1948
Farm Bureau Insurance has served Tennessee customers since 1948.
Current CEO
Bobby Pulley
Bobby Pulley became the sixth Chief Executive Officer of Farm Bureau Insurance of Tennessee effective January 1, 2026.
Claims Network
16 regional claims centers
with approximately:
350 local claims professionals.
Farm Bureau Membership Scale
The affiliated Tennessee Farm Bureau Federation currently represents more than:
680,000 member families.
Website
Careers Page
Farm Bureau Insurance of Tennessee Products & Services
Farm Bureau Insurance of Tennessee offers personal, farm, life, vehicle, and commercial insurance. Coverage is primarily distributed through local Tennessee agents who help customers choose policy limits, deductibles, endorsements, and other options.
Car Insurance
Farm Bureau provides personal auto insurance for Tennessee drivers.
Coverage options can include bodily-injury liability, property-damage liability, collision, comprehensive, uninsured or underinsured motorist protection, and other policy features based on eligibility and customer needs.
Motorcycle Insurance
Motorcycle policies are available for qualifying motorcycles and riders.
Coverage can help address liability, damage to the motorcycle, theft, collision, and other risks depending on the policy selected.
Boat Insurance
Farm Bureau Insurance offers protection for qualifying boats and personal watercraft.Policies can include physical-damage and liability protection based on watercraft type, usage, value, and selected coverage.
RV and Motorhome Insurance
RV coverage is available for motorhomes, recreational vehicles, and certain trailers.Policy options are intended to protect customers both while traveling and while the vehicle is being stored.
Homeowners Insurance
Farm Bureau homeowners insurance can protect a home’s structure, personal property, liability exposure, other structures, and qualifying additional living expenses after a covered loss.
Coverage and limits are customized according to the property and customer.
Renters Insurance
Renters coverage protects qualifying personal belongings and can include personal-liability protection.Policies are designed for tenants whose landlord’s insurance does not cover the renter’s personal property.
Condo Insurance
Farm Bureau offers insurance designed for condominium owners.
Coverage can address personal property, certain interior building elements, liability, and qualifying loss assessments depending on the policy.
Manufactured Home Insurance
Manufactured and mobile home policies are available for qualifying Tennessee properties.Coverage can include the dwelling, personal property, liability, and additional living expenses after covered losses.
Rental Property Owner Insurance
Landlords can obtain coverage designed for residential rental properties.
Policies can protect qualifying buildings, landlord property, liability exposure, and other risks associated with owning rental real estate.
Personal Umbrella Insurance
Personal umbrella insurance provides additional liability protection above qualifying underlying policies.
This can help protect personal assets when a covered liability claim exceeds the limits of primary auto or property insurance.
Farm and Ranch Insurance
Farm Bureau Insurance specializes in agricultural property protection for Tennessee farms ranging from small operations to large acreage.
Policies can be customized to protect homes, barns, equipment, personal property, livestock-related exposures, liability, and other qualifying farm risks.
Term Life Insurance
Term life insurance provides death-benefit protection for a selected coverage period.
Customers can use term coverage to help protect dependents against the financial impact of lost income, debts, housing costs, education expenses, and other obligations.
Whole Life Insurance
Whole life insurance provides permanent life-insurance protection subject to policy terms.
It can include guaranteed death-benefit protection and cash-value features intended for customers seeking long-term coverage.
Universal Life Insurance
Universal life insurance offers permanent coverage with additional flexibility in premium and benefit design.
Farm Bureau describes its universal-life products as allowing qualifying policyholders to adjust elements of their coverage as financial needs change.
Annuities
Farm Bureau Insurance offers annuity products for customers planning for future income and retirement needs.
Annuity suitability depends on financial circumstances, liquidity needs, tax considerations, and long-term objectives.
Business Life Insurance
Business life insurance can help companies prepare for the death of an owner, key employee, or other insured person.
Policies may be used as part of succession, employee-protection, or business-continuity planning.
Business Owners Policy
Farm Bureau offers Business Owners Policies for qualifying Tennessee companies.
A BOP can combine property, liability, and business-interruption-related protection in one package, with optional additional coverages depending on business needs.
Commercial Package Insurance
Commercial package policies allow businesses with more complex needs to combine multiple property and liability coverages.
Coverage is customized according to the business’s property, operations, employees, equipment, vehicles, and risk profile.
Business Umbrella Insurance
Business umbrella coverage provides additional liability limits over qualifying commercial policies.
This can help protect a company against larger covered claims that exceed underlying policy limits.
My Account
Farm Bureau’s online My Account platform allows policyholders to:
Pay bills, obtain insurance cards, view policy documents, make certain policy changes, review details, choose paperless options, and begin claims.
Claims Service
Customers can report claims 24 hours a day, 7 days a week by calling:
877-876-2222
or starting a claim online.
Farm Bureau Insurance of Tennessee Corporate Phone Numbers
Corporate Phone Number
931-388-7872
Corporate Headquarters Number
931-388-7872
Headquarters Number
931-388-7872.
Customer Service Number
877-876-2222
Customer Support Number
877-876-2222
Claims Number
877-876-2222
Claims can be filed:
24 hours a day, 7 days a week.
Billing Number
For billing and premium questions:
877-876-2222
Policyholders can also make payments through My Account or a local office.
Policy Service Number
877-876-2222
Toll-Free Number
877-876-2222
Local Agent Number
Each Farm Bureau office has its own local contact number.Customers should use the official office locator or contact their assigned agent directly.
Regional Claims Center Number
Farm Bureau operates 16 regional claims centers, but there is no single separate nationwide regional-claims number.
The central claims line is:
877-876-2222.
Corporate Office / Federation Number
931-388-7872
Tennessee Farm Bureau President
Eric Mayberry
Federation office:
931-388-7872 ext. 2201.
CEO Contact Routing
Current Farm Bureau Insurance CEO:
Bobby Pulley
General corporate routing:
931-388-7872.
Investor Relations Number
Farm Bureau Insurance of Tennessee is not a conventional publicly traded company and does not operate a public-company Investor Relations department.
Media / Press Number
Farm Bureau Insurance does not prominently publish a separate permanent media hotline.
Corporate and federation communications are routed through the Columbia headquarters.
Human Resources Number
No single public applicant HR telephone number is prominently published.
Careers
Emergency / After-Hours Claims Number
877-876-2222
Claims can be reported at any time.
How to Reach a Real Person at Farm Bureau Insurance of Tennessee
The main Customer Service number is 877-876-2222. Live Customer Service Center hours are Monday through Friday from 7:00 AM to 6:00 PM Central Time and Saturday from 8:00 AM to 4:00 PM Central Time. Claims can be reported through the same number 24/7. Have your policy number, insured person’s name, vehicle or property information, date of loss, and any existing claim number ready.
Because Farm Bureau’s service model is highly local, your assigned Farm Bureau agent is often the best first contact for policy changes, coverage explanations, renewals, quotes, and routine account questions. For claim disputes, contact the assigned adjuster or regional claims center after filing through the main claims channel.
Farm Bureau Insurance of Tennessee Headquarters & Corporate Office Address
Farm Bureau Insurance of Tennessee is headquartered in Columbia, Tennessee, alongside the Tennessee Farm Bureau Federation’s statewide operations.
Columbia Corporate Headquarters
Farm Bureau Insurance of Tennessee
147 Bear Creek Pike
Columbia, TN 38401
United States
Main corporate/federation phone:
931-388-7872.
Mailing Address
P.O. Box 307
Columbia, TN 38402-0307
Department-specific mailing addresses may vary.
Current CEO
Bobby Pulley
Pulley became Farm Bureau Insurance of Tennessee’s sixth Chief Executive Officer on:
January 1, 2026
following the retirement of longtime CEO Jeff Pannell.
Tennessee Farm Bureau Federation President
Eric Mayberry
Mayberry currently serves as President of the Tennessee Farm Bureau Federation.
Current Insurance Network
Farm Bureau Insurance currently reports:
16 regional claims centers
and approximately:
350 local claims professionals.
Insurance Scale
Farm Bureau materials state that the organization protects more than:
2 million automobiles, homes, and small businesses
throughout Tennessee.
Individual Life Insurance Position
Farm Bureau Insurance describes itself as:
Tennessee’s largest writer of individual life insurance.
Tennessee Farm Bureau Membership
The Tennessee Farm Bureau Federation has more than:
680,000 member families.
Membership Requirement
Customers do not have to be farmers to buy Farm Bureau Insurance.
However, they generally must become members of the Tennessee Farm Bureau Federation in order to obtain coverage.
Company History
Farm Bureau Insurance of Tennessee has operated since:
1948
and began offering life insurance coverage in:
1973.
Claims Operations
Farm Bureau’s claims organization is intentionally decentralized through regional claims centers.
This allows adjusters and claims professionals to operate closer to policyholders throughout Tennessee.
How to File a Complaint Against Farm Bureau Insurance of Tennessee
Policyholders may need to complain about a denied or delayed claim, premium, cancellation, agent interaction, billing issue, underwriting decision, repair estimate, settlement amount, customer service, or another insurance matter. Before escalating, gather the policy number, claim number, correspondence, photographs, invoices, estimates, adjuster information, payment records, and relevant dates.
Step 1: Contact Your Local Farm Bureau Agent
Begin with your assigned Farm Bureau Insurance agent for policy, billing, coverage, or service issues. Explain the concern clearly and provide your policy number and supporting records. Local agents can often resolve account problems, explain policy language, correct administrative issues, or route a matter to the appropriate underwriting or claims team. Keep notes showing who you spoke with and what response was provided.
Step 2: Contact Customer Service or File a Claim
If the issue cannot be resolved locally, call 877-876-2222. Customer Service operates Monday through Friday from 7:00 AM to 6:00 PM CT and Saturday from 8:00 AM to 4:00 PM CT. Claims can be reported through the same number 24/7. Provide the policy or claim number, dates, supporting facts, and the specific resolution you are requesting.
Step 3: Request Claims or Management Review
For a disputed claim, ask the assigned claims professional or regional claims office for additional review. Farm Bureau has 16 regional claims centers and approximately 350 claims professionals throughout Tennessee. Provide written estimates, photographs, repair invoices, policy documents, prior correspondence, and the adjuster’s earlier decision. Keep copies of every document and record the names and dates of all conversations.
Step 4: Send Formal Written Correspondence to Headquarters
For a serious unresolved corporate issue, send written correspondence to Farm Bureau Insurance of Tennessee, 147 Bear Creek Pike, Columbia, TN 38401. Include your full name, contact details, policy and claim numbers, previous complaint history, dates, and a chronological description of the issue. Attach copies rather than original documents and clearly state the resolution you are seeking. Keep proof of mailing or delivery.
Step 5: Contact the Appropriate External Insurance Authority
If the complaint remains unresolved, policyholders can consider filing a complaint with the Tennessee insurance regulator or another appropriate consumer-protection authority. Claims involving coverage, settlement practices, policy cancellation, premiums, or insurer conduct may fall within state insurance oversight. Payment disputes can also involve a financial institution where relevant. Keep the policy, claim file, insurer correspondence, repair estimates, photographs, and Farm Bureau’s written decisions before escalating externally.
