Goosehead Insurance Headquarters & Corporate Office

Goosehead Insurance

About Goosehead Insurance

Goosehead Insurance, Inc. is an independent insurance agency headquartered in Westlake, Texas. The company sells personal and selected commercial property-and-casualty insurance through a combination of corporate-owned offices, franchise agencies, digital tools, and centralized service teams. Goosehead represents more than 200 insurance carriers, allowing its agents to compare policies from multiple insurers rather than selling products from only one carrier.

Goosehead’s underlying corporate agency operations date to 2003, while its franchise platform began operating in 2011. The company is publicly traded on Nasdaq under ticker GSHD. Its current principal executive office is 1500 Solana Boulevard, Building 4, Suite 4500, Westlake, TX 76262.

As of December 31, 2025, Goosehead reported approximately 1,600 full-time corporate employees, 1,009 operating franchises, 2,113 franchise agents, and 1.9 million policies in force. Total 2025 revenue was approximately $365.3 million, while total written premiums placed reached approximately $4.4 billion.

Quick Information

Corporate Phone Number

214-838-5500

This is the current phone number listed with Goosehead Insurance’s principal executive office in its SEC filings.

Customer Service Number

1-800-474-1377

Current Goosehead Terms direct customers to this number for support.

New Client Number

833-779-4090.

Corporate Office Address

Goosehead Insurance, Inc.
1500 Solana Blvd.
Building 4, Suite 4500
Westlake, TX 76262
United States

Headquarters Address

Goosehead Insurance, Inc.
1500 Solana Boulevard, Building 4, Suite 4500
Westlake, TX 76262
United States

Current 2025 Form 10-K and Investor Relations materials confirm this address.

Email

Customer Service: service@goosehead.com

Investor Relations: IR@goosehead.com

Privacy: privacy@goosehead.com

Public Relations: PR@goosehead.com.

Industry

Insurance Agency, Personal Lines Insurance, Property and Casualty Insurance, Franchise Insurance Distribution and Insurance Technology

Founded

Corporate agency operations

2003

Franchise operations:

2011.

Current CEO

Mark Miller

Mark Miller remains CEO through December 31, 2026.

Goosehead has announced that Mark Jones, Jr. will become President and CEO effective January 1, 2027.

Current President and COO

Mark Jones, Jr.

He is scheduled to become CEO on January 1, 2027.

Current CFO

John Martin.

Number of Employees

Approximately

1,600 full-time corporate employees

as of December 31, 2025.

Number of Operating Franchises

1,009 operating franchises

as of December 31, 2025.

Number of Franchise Agents

2,113 franchise agents

as of December 31, 2025.

Policies in Force

Approximately 1.9 million

as of December 31, 2025.

2025 Revenue

Approximately $365.3 million.

2025 Written Premium

Approximately $4.4 billion.

Insurance Carrier Network

200+ insurance companies.

Website

https://www.goosehead.com/

Investor Relations

https://ir.gooseheadinsurance.com/

Careers Page

https://www.goosehead.com/careers/

Stock Listing

Nasdaq

Ticker

GSHD

Goosehead Insurance Products & Services

Goosehead acts as an independent agency rather than a single insurance carrier. Its agents compare coverage across a broad network of insurers and provide ongoing policy servicing.

Homeowners Insurance

Goosehead helps homeowners compare insurance policies covering structures, personal belongings, liability, and other residential risks.

Agents can shop coverage among multiple partner carriers rather than relying on one insurer.

Auto Insurance

Goosehead offers personal automobile insurance through its carrier network.

Coverage options can include liability, collision, comprehensive, uninsured motorist, medical payments, and other protections depending on state and insurer.

Renters Insurance

Renters insurance helps protect personal belongings and liability for people leasing homes or apartments.

Goosehead compares renters policies across participating carriers.

Condo Insurance

Condo coverage is designed for condominium owners and can protect interior structures, personal property, liability, and other risks not covered by the building association’s master policy.

Landlord Insurance

Goosehead offers landlord policies for owners of rental properties.

Coverage can include the dwelling, liability, lost rental income, and other property-owner risks depending on the insurer.

Secondary Home Insurance

The agency can shop coverage for vacation homes and secondary residences.These policies may have different underwriting requirements from primary-residence coverage.

Manufactured Home Insurance

Goosehead works with insurers that provide coverage for manufactured and mobile homes.Protection can include physical property, liability, and personal belongings.

Builder’s Risk Insurance

Builder’s risk policies provide temporary protection for structures under construction or renovation.

Goosehead lists this among its broader property coverage options.

Farm Insurance

Selected carriers can provide insurance for qualifying farm and rural property risks.Coverage depends on state and carrier availability.

Flood Insurance

Goosehead offers flood insurance for homes and personal property exposed to flood risk.

The company can help customers compare private flood options and other available coverage.

Auto Insurance

Goosehead agents compare automobile coverage from multiple insurance companies to find appropriate combinations of protection and price.

Motorcycle Insurance

Motorcycle insurance is available through participating carriers.Policies can protect the motorcycle, rider liability, and related risks.

Boat Insurance

Goosehead offers insurance options for boats and personal watercraft.Coverage can vary according to vessel type, value, usage, and location.

RV and Trailer Insurance

Recreational vehicle and trailer policies are available for motorhomes, campers, and qualifying trailers.

Coverage may include physical damage, liability, belongings, and roadside-related protections.

ATV Insurance

Goosehead can help customers compare coverage for all-terrain vehicles and other recreational vehicles.

Snowmobile Insurance

Snowmobile insurance is available among Goosehead’s broader recreational insurance products where supported by participating carriers.

Golf Cart Insurance

Goosehead lists golf carts among its recreational-vehicle coverage categories.

Umbrella Insurance

Umbrella insurance provides additional personal liability coverage above the limits of qualifying underlying home, auto, or other policies.

Personal Articles Insurance

Goosehead offers insurance for collections and valuable personal items.This category can include jewelry, art, collectibles, and other high-value property.

Life Insurance

Goosehead can help clients access life insurance options through participating providers.Coverage selection depends on customer needs, underwriting, and carrier availability.

Commercial Insurance

Goosehead also represents insurers offering certain commercial coverage.Business insurance availability varies by state, industry, risk, and carrier.

Policy Comparison

One of Goosehead’s primary services is comparing quotes and coverage across its broad carrier network.

The company currently states that it shops 200+ carriers.

Claims Concierge

Goosehead assists clients before and during the claims process.

Its service team can help review a loss, discuss whether filing a claim makes sense, and advocate for clients with the underlying insurance carrier.

Policy Servicing

Existing clients can contact Goosehead to update vehicles, change policy information, discuss billing, obtain documents, or ask general coverage questions.

Mobile App

Goosehead’s mobile application allows clients to manage policies, access documents, and connect with support.

Franchise Opportunities

Goosehead operates a nationwide insurance-franchise model.

Current company materials describe more than 1,000 successful franchises across the network.

Goosehead Insurance Corporate Phone Numbers

Corporate Phone Number

214-838-5500.

Corporate Headquarters Number

214-838-5500

Headquarters Number

214-838-5500

Corporate Office Number

214-838-5500

Customer Service Number

1-800-474-1377.

Customer Service Email

service@goosehead.com

New Client Number

833-779-4090.

Claims Report Line

866-260-5151

Goosehead identifies this as its dedicated Claims Report Line.

Service Text Number

214-838-5170

Existing clients can text this number for policy documents and service assistance.

Service Hours

Monday to Friday: 7:00 AM to 7:00 PM CT

Saturday: 8:00 AM to 5:00 PM CT.

Legal Department Number

1-888-928-0031

Privacy Email

privacy@goosehead.com.

Investor Relations Number

Current named IR contact

972-800-1993

Maddie Middleton

Email

Madeline.Middleton@goosehead.com.

General IR Number

Goosehead’s investor FAQ also lists

214-838-5145

Email

IR@goosehead.com.

Transfer Agent Number

1-800-962-4284

International

1-781-575-4247

Transfer agent

Computershare.

Media / Press Email

PR@goosehead.com

and

goosehead@missionnorth.com.

Billing Number

Goosehead does not publish one separate billing-only number.

Billing questions can be handled through the Service Team at

1-800-474-1377

or

service@goosehead.com

Human Resources Number

Goosehead does not prominently publish one universal applicant HR telephone number.

Careers information is available through the company careers site.

How to Reach a Real Person at Goosehead Insurance

Existing policyholders should contact the Goosehead Service Team at 1-800-474-1377 or email service@goosehead.com. Customers can also text 214-838-5170 for service and document assistance. Current service hours are Monday through Friday from 7:00 AM to 7:00 PM Central Time and Saturday from 8:00 AM to 5:00 PM Central Time.

For a new quote, call 833-779-4090. If the issue involves a potential insurance claim, Goosehead recommends contacting its dedicated Claims Report Line at 866-260-5151 before contacting the insurance carrier so its service team can help review and guide the claim.

Goosehead Insurance Headquarters & Corporate Office Address

Goosehead Insurance’s current principal executive office

Goosehead Insurance, Inc.
1500 Solana Boulevard
Building 4, Suite 4500
Westlake, TX 76262
United States

Corporate Phone: 214-838-5500.

Westlake Corporate Headquarters

1500 Solana Blvd., Building 4, Suite 4500
Westlake, TX 76262

Goosehead’s current Investor Relations page and 2025 Form 10-K use this address.

Current CEO

Mark Miller

He remains Chief Executive Officer through

December 31, 2026.

Incoming CEO

Mark Jones, Jr.

He will become

President and Chief Executive Officer

effective

January 1, 2027.

Current CFO

John Martin.

2025 Revenue

$365.3 million.

2025 Net Income

$44.5 million total consolidated net income.

2025 Written Premium

$4.4 billion.

Policies in Force

1.9 million at December 31, 2025.

Corporate Employees

Approximately

1,600 full-time employees

as of December 31, 2025.

Corporate Offices

Goosehead reported

14 corporate-owned offices

in operation at December 31, 2025.

Operating Franchises

1,009 franchises

at December 31, 2025.

Franchise Agents

2,113 agents

at December 31, 2025.

Insurance Carrier Network

Goosehead represents

200+ insurance companies.

Stock Listing

Nasdaq

Ticker

GSHD

How to File a Complaint Against Goosehead Insurance

Customers may need to complain about policy servicing, billing, coverage explanations, claims assistance, agent conduct, policy changes, cancellation, quote handling, or another Goosehead Insurance issue. Keep policy numbers, carrier details, billing records, emails, claim information, agent names, and previous support correspondence before escalating.

Step 1: Contact Goosehead Service

Begin by calling 1-800-474-1377 or emailing service@goosehead.com. Provide your policy information, insurance carrier, agent name, dates, and a clear description of the issue. If the complaint involves a document or notice from the underlying carrier, send a copy to Goosehead so the service team can review it. Keep notes of the representative and any case information provided.

Step 2: Use the Claims Team for Claim-Related Complaints

If the matter concerns a claim, call 866-260-5151. Goosehead’s claims team can review the loss, help determine next steps, and advocate with the insurance company. Keep the claim number, adjuster information, photographs, estimates, and all correspondence from both Goosehead and the insurance carrier.

Step 3: Request Supervisor or Agency Review

If the first service representative cannot resolve the complaint, request escalation to the appropriate supervisor or agency leadership. Provide the previous contact history, policy number, disputed action, and the specific resolution you are seeking. Because Goosehead operates both corporate and franchised offices, identify the agency or agent involved so the complaint can be routed correctly.

Step 4: Send Formal Written Correspondence to Headquarters

For a serious unresolved complaint, send written correspondence to

Goosehead Insurance Agency, LLC
1500 Solana Blvd., Suite 4500
Westlake, TX 76262
United States

For legal or privacy matters, current Terms list

1-888-928-0031

and

privacy@goosehead.com.

Step 5: Contact the Appropriate Insurance Regulator if Necessary

If the issue remains unresolved, consumers can contact the insurance regulator in the state where the policy was issued. Insurance departments commonly handle complaints involving agent licensing, claims practices, policy cancellations, premiums, and carrier conduct. If the dispute is with the underlying insurance company rather than Goosehead itself, include both the carrier and agency details in the complaint. Keep the policy, declarations, bills, correspondence, claim records, and Goosehead responses before escalating.

tony jake

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