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- Giant Eagle
About Giant Eagle
Giant Eagle, Inc. is an American supermarket and retail company headquartered in Pennsylvania. The company operates grocery stores, supermarkets, pharmacies, and related retail services across several U.S. states, including Pennsylvania, Ohio, West Virginia, Indiana, and Maryland.
Giant Eagle was founded in 1918 in Pittsburgh, Pennsylvania, and was incorporated on August 31, 1931. The company has grown into a regional grocery retailer serving customers through its supermarkets, fuel stations, pharmacy services, online shopping options, and prepared-food departments.
Giant Eagle offers groceries, fresh produce, meat, seafood, bakery products, dairy items, household essentials, health and beauty products, and other everyday consumer goods.
The company also provides services such as grocery pickup, delivery in eligible locations, pharmacy services, fuel programs, and customer loyalty benefits.
Quick Information
Corporate Phone Number
412-963-6200
This number is listed for Giant Eagle’s corporate office.
Customer Service Number
1-800-553-2324
Customers can use this number for general customer support and assistance with company services.
Corporate Office Address
Giant Eagle, Inc.
700 Cranberry Woods Drive
Cranberry Township, PA 16066
United States
Headquarters Address
Giant Eagle, Inc.
700 Cranberry Woods Drive
Cranberry Township, PA 16066
United States
c.services@gianteagle.com
This email address is listed in Giant Eagle customer service and privacy-related resources.
Industry
Supermarkets, Grocery Retail, Pharmacy Services, Fuel Retail, Food Distribution and Consumer Goods
Founded
1918
Giant Eagle’s business history dates to grocery retail operations in Pittsburgh.
Incorporated
August 31, 1931
Founding Families
Giant Eagle’s history is associated with the Porter, Chait, Goldstein, and Shapira families, along with other families involved in its formation and development.
Ownership
Giant Eagle is a privately held company.
Current Leadership
Bill Artman is identified as President and CEO in current company-related listings. Leadership information may change, so consult the official company website for the latest details.
Number of Employees
Giant Eagle employs a large workforce across its grocery stores, pharmacies, distribution operations, fuel locations, and corporate offices. A current consolidated employee count is not confirmed here.
Number of Stores
Giant Eagle operates a regional network of supermarkets and related retail locations. The exact number varies as store locations and formats change.
Corporate Office Hours
General corporate walk-in hours are not prominently published. Contact the company before visiting its headquarters.
Website
Customer Service Email
c.services@gianteagle.com
Official Contact Page
Corporate Careers
https://jobs.gianteagle.com/us/en/c/corporate-jobs
Giant Eagle Products & Services
Giant Eagle provides grocery products, household essentials, pharmacy services, fuel-related offerings, and convenient shopping options for customers across its operating regions.
Fresh Produce
Giant Eagle sells fresh fruits, vegetables, herbs, and other produce products for everyday meals and cooking.
Meat and Seafood
The company offers meat and seafood products, with availability and selection varying by store.
Bakery Products
Giant Eagle stores offer bakery items such as bread, rolls, cakes, pastries, cookies, and other baked goods.
Dairy Products
Dairy selections may include milk, cheese, yogurt, butter, cream, and other refrigerated products.
Grocery Essentials
Giant Eagle carries pantry staples, canned foods, pasta, rice, sauces, cereals, snacks, beverages, and other grocery essentials.
Frozen Foods
Frozen product selections may include vegetables, fruit, ready-made meals, frozen desserts, and other convenience foods.
Prepared Foods
Participating stores offer prepared meals, deli items, hot foods, salads, sandwiches, and other ready-to-eat options.
Deli Services
Giant Eagle’s deli departments may offer sliced meats, cheeses, party trays, prepared salads, and other deli products.
Pharmacy Services
Giant Eagle operates pharmacy locations that provide prescription services and other pharmacy-related assistance, subject to location and eligibility.
Customers should contact their local pharmacy to confirm available services and operating hours.
Health and Beauty Products
Stores offer selected personal care, hygiene, wellness, and beauty products.
Household Essentials
Giant Eagle sells household cleaning products, paper goods, laundry supplies, kitchen essentials, and other everyday items.
Baby Products
Selected stores carry baby food, diapers, wipes, and other infant-care products.
Pet Supplies
Customers can find selected pet food and related supplies, depending on store availability.
Online Grocery Shopping
Giant Eagle provides online shopping options in eligible locations, allowing customers to browse groceries and arrange available pickup or delivery services.
Website: https://www.gianteagle.com/
Grocery Pickup
Participating locations offer pickup services that allow customers to place orders online and collect their groceries according to the available scheduling options.
Grocery Delivery
Delivery availability depends on the customer’s location, selected service, and current operating arrangements.
myPerks Rewards
Giant Eagle’s myPerks program provides eligible customers with loyalty benefits and savings opportunities under the program’s terms.
Customers can consult the official website for current program details.
Fuel Services
Giant Eagle operates fuel-related retail services in selected markets. Availability and program benefits vary by location.
Pharmacy Prescription Services
Customers can contact participating Giant Eagle pharmacies for prescription-related questions, refill information, and other available services.
Gift Cards
Gift card availability and redemption conditions can vary. Customers should consult Giant Eagle’s official website or a participating store for current information.
Catering and Party Trays
Selected stores provide catering options, party trays, and prepared foods for gatherings and special occasions.
Store Locator
Customers can use Giant Eagle’s official website to find nearby supermarkets, pharmacy locations, fuel stations, and available services.
Website: https://www.gianteagle.com/
Giant Eagle Corporate Phone Numbers
Corporate Phone Number
412-963-6200
Headquarters Phone Number
412-963-6200
Customer Service Number
1-800-553-2324
Customer Relations
1-800-553-2324
General Customer Support
1-800-553-2324
Customer Service Email
c.services@gianteagle.com
Grocery Order Support
For online grocery orders, pickup problems, delivery concerns, or missing items, contact Customer Care at 1-800-553-2324 or use the available support options on the official website.
myPerks Support
For loyalty-account questions, reward balances, or program-related concerns, contact Customer Care or consult the official website.
Pharmacy Support
For prescription questions, refill requests, or pharmacy services, contact the local Giant Eagle pharmacy directly.
A separate universal pharmacy support number is not confirmed here.
Fuel Services Support
For fuel station issues or questions about eligible fuel-related programs, contact Customer Care or the relevant participating location.
Billing and Payment Support
For billing questions, payment issues, or transaction disputes, contact Customer Care and provide the relevant receipt or transaction details.
Store Contact Number
Individual Giant Eagle stores maintain their own contact numbers. Use the official website to find the appropriate store.
Corporate Careers
https://jobs.gianteagle.com/us/en/c/corporate-jobs
Human Resources
A universal public HR telephone number is not confirmed here. Applicants and current employees should use the company’s official careers or employee-support resources.
Media Contact
For press inquiries, consult Giant Eagle’s official corporate resources or request the appropriate media contact through the corporate office.
Emergency / After-Hours Number
Giant Eagle does not prominently publish a general corporate emergency hotline. For immediate emergencies, contact local emergency services.
How to Reach a Real Person at Giant Eagle
For general customer service, call 1-800-553-2324 or email c.services@gianteagle.com.
For corporate inquiries, call 412-963-6200.
Before contacting support, prepare your store location, receipt, order number, purchase date, loyalty account details if relevant, and a clear explanation of your concern.
For pharmacy matters, contact the specific pharmacy that handles your prescription. For online grocery orders, keep your confirmation email, pickup or delivery details, and records of any missing or incorrect items.
If the issue concerns a particular store, contacting the store directly may be the fastest way to obtain assistance.
Giant Eagle Headquarters & Corporate Office Address
Giant Eagle’s corporate office is located in Cranberry Township, Pennsylvania.
Giant Eagle, Inc.
700 Cranberry Woods Drive
Cranberry Township, PA 16066
United States
Corporate Phone
412-963-6200
Customer Service
1-800-553-2324
Customer Service Email
c.services@gianteagle.com
Official Website
How to File a Complaint Against Giant Eagle
Customers experiencing grocery-order issues, incorrect prices, billing disputes, pharmacy service concerns, product-quality problems, or unsatisfactory store experiences can follow these steps.
Step 1: Contact the Local Store
Start by contacting the store where the purchase or incident occurred. Explain the issue and provide your receipt, transaction date, product details, and any relevant photographs.
Step 2: Contact Giant Eagle Customer Care
If the store cannot resolve the issue, call 1-800-553-2324 or email c.services@gianteagle.com.
Provide a clear description of the problem and request a case or reference number if available.
Step 3: Request Further Review
If the initial response does not resolve the complaint, request additional review by the appropriate customer service representative or store management team.
Keep records of previous calls, emails, receipts, order confirmations, and responses.
Step 4: Send Written Correspondence to Headquarters
For a serious unresolved corporate complaint, write to
Giant Eagle, Inc.
700 Cranberry Woods Drive
Cranberry Township, PA 16066
United States
Include your contact information, store location, transaction details, dates, previous complaint records, and the resolution you are requesting.
Keep copies of all correspondence and supporting documents.
Step 5: Use Appropriate External Resources
If the issue remains unresolved, consider contacting the relevant state consumer-protection agency or state Attorney General, depending on the nature of the dispute.
For pharmacy-related concerns, the appropriate state pharmacy board or other relevant regulatory authority may be able to provide guidance.
For food safety concerns, contact the relevant local or state health department or other appropriate food-safety authority.
