American Eagle Outfitters
American Eagle Outfitters, Inc., commonly known as AEO, is an American specialty apparel retailer operating brands including American Eagle and Aerie. The company offers a wide range of products such as clothing, jeans, underwear, activewear, swimwear, accessories, footwear, and lifestyle products.
American Eagle is particularly known for its denim and casual clothing designed primarily for younger consumers. Aerie focuses on intimates, activewear, swimwear, and lifestyle products, giving AEO a broader presence across the apparel and fashion market.
AEO operates physical retail stores and ecommerce businesses across the United States and international markets. The company continues to expand its digital and retail presence while serving customers through its American Eagle and Aerie brands.
Apparel and Specialty Retail
(412) 432-3300
1-888-232-4535
77 Hot Metal Street
Pittsburgh, PA 15203
United States
77 Hot Metal Street
Pittsburgh, PA 15203
United States
American Eagle provides email assistance through its official Customer Service contact system rather than a single universal published email.
American Eagle and Aerie
NYSE: AEO
7:00 AM to 1:00 AM ET, 7 days a week
1-800-340-0532
Apparel, Denim and Accessories
American Eagle is especially known for denim products, offering jeans in multiple fits, styles, and washes.
The brand sells shirts, sweaters, shorts, pants, and other casual apparel for everyday wear.
Aerie offers underwear, bras, activewear, loungewear, swimwear, and other comfortable lifestyle products.
Customers can purchase bags, jewelry, belts, hats, and other accessories to complement their outfits.
American Eagle carries selected shoes and casual footwear designed for everyday use and different styles.
Customers can shop for American Eagle products through AE.com and the American Eagle mobile app.
The loyalty program provides eligible members with points, rewards, and other account benefits.
1-888-232-4535
American Eagle currently publishes this number for U.S. Customer Service.
1-800-340-0532
This number supports Real Rewards accounts.
(412) 432-3300
This number is associated with AEO’s Pittsburgh corporate operations.
Call:
1-888-232-4535
Customer Service is currently available from approximately 7:00 AM to 1:00 AM Eastern Time, seven days a week.
Customers can also use live chat.
Have:
available.
American Eagle Outfitters, Inc.
77 Hot Metal Street
Pittsburgh, PA 15203
United States
AEO’s current 2026 Privacy Notice identifies this location as its principal business office.
American Eagle also publishes this address for customer correspondence.
For an in-store purchase, begin with the store manager.
1-888-232-4535
Provide the order or transaction details.
If the initial resolution is insufficient, ask for escalation.
Keep receipts, tracking information, and case records.
AEO Customer Service
77 Hot Metal Street
Pittsburgh, PA 15203
Real Rewards credit-card issues should be directed to the applicable card issuer and dedicated card-service number.
Serious unresolved retail disputes may be reported to the appropriate state consumer-protection authority.
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