Cencora Headquarters & Corporate Office

About Cencora

Cencora, Inc. is a global pharmaceutical-services and healthcare-distribution company headquartered in Conshohocken, Pennsylvania. The company was previously known as AmerisourceBergen Corporation and adopted the Cencora name in 2023 as part of a broader global brand strategy. Today, the company plays an important role in connecting pharmaceutical manufacturers with healthcare providers and organizations.

Cencora distributes a wide range of pharmaceuticals, specialty medicines, healthcare products, and related services to hospitals, pharmacies, clinics, physician practices, manufacturers, veterinary organizations, and other healthcare businesses. Its operations also include specialty distribution and services that help healthcare organizations efficiently access and manage medicines and other essential healthcare products.

In addition to distribution, Cencora provides manufacturer commercialization services, logistics, technology solutions, and other healthcare infrastructure that supports the pharmaceutical supply chain. The company serves healthcare organizations across multiple markets and operates as a major participant in the global healthcare-services industry. Cencora, Inc. is publicly traded on the New York Stock Exchange under the ticker symbol COR, with its corporate headquarters in Conshohocken, Pennsylvania.

Quick Information

Corporate Phone Number

610-727-7000

Customer Service Number

Health System and Wholesale Ordering: 844-222-2273

Corporate Office Address

1 West First Avenue
Conshohocken, PA 19428
United States

Headquarters Address

1 West First Avenue
Conshohocken, PA 19428
United States

Email

service@amerisourcebergen.com
Wholesale-ordering support

Industry

Pharmaceutical Distribution and Healthcare Services

Former Name

AmerisourceBergen

Stock Symbol

NYSE: COR

ABC Order Technical Support

1-888-711-5469

Main Services

Pharmaceutical Distribution and Specialty Services

Business Model

Business-to-Business Healthcare Services

Website

www.cencora.com

Cencora Products & Services

Pharmaceutical Distribution

Cencora distributes prescription and healthcare products to pharmacies, hospitals, and other healthcare providers.

Specialty Pharmaceuticals

The company supports complex and specialty medications requiring specialized handling or distribution.

Health-System Services

Hospitals and healthcare systems can obtain pharmaceuticals and related supply services.

Manufacturer Services

Cencora works with pharmaceutical manufacturers on commercialization, distribution, logistics, and patient-access programs.

Oncology Supply

The company operates specialized oncology-distribution businesses.

Specialty Physician Services

Cencora supports specialty medical practices with products and business services.

Digital Ordering

Customers can use Cencora systems for pharmaceutical ordering and account management.

Cencora Corporate Phone Numbers

Corporate Headquarters

610-727-7000

This is Cencora’s current corporate number in Conshohocken.

Health System and Wholesale Ordering

844-222-2273

Email:

service@amerisourcebergen.com

ABC Order Technical Support

1-888-711-5469

Specialty Ordering

Different specialty businesses use separate support numbers.

How to Reach a Real Person at Cencora

First identify the Cencora business involved.

For general wholesale-order support, call:

844-222-2273

Have:

• Customer account number
• Purchase order
• Invoice
• Product name
• NDC or product number when relevant
• Lot number
• Delivery information
• Description of the problem

available.

Business customers should also contact their assigned Cencora account representative.

Cencora Headquarters & Corporate Office Address

Cencora Corporate Headquarters

Cencora, Inc.
1 West First Avenue
Conshohocken, PA 19428
United States

Corporate Phone: 610-727-7000

This is Cencora’s current principal executive-office address.

Older AmerisourceBergen branding may still appear on certain customer-service systems and email addresses.

How to File a Complaint Against Cencora

Step 1: Identify the Cencora Business Unit

Begin by determining which Cencora business unit is involved in the complaint. The issue may relate to wholesale distribution, specialty ordering, manufacturer services, or another area of the business.

Step 2: Contact Customer Support

For wholesale support, contact Cencora at 844-222-2273. Clearly explain the issue and provide the relevant account or order information.

Step 3: Contact Your Account Representative

If you have an assigned Cencora account representative, contact them directly. Provide complete account, order, invoice, and product information so the issue can be reviewed efficiently.

Step 4: Request Management Review

If ordinary Customer Service does not resolve the complaint, request escalation to management or the appropriate department. Keep your purchase orders, invoices, product details, lot numbers, delivery records, emails, and case numbers for your records.

Step 5: Contact Cencora Headquarters

For matters requiring corporate-level attention, correspondence can be directed to:

Cencora, Inc.
1 West First Avenue
Conshohocken, PA 19428

Include copies of relevant documentation rather than sending original records.

Step 6: Report Pharmaceutical Safety Issues

Potential counterfeit, recalled, damaged, contaminated, or improperly handled pharmaceutical products should be reported immediately. Do not distribute or use affected products while the safety concern remains unresolved.

Step 7: Regulatory or Contractual Escalation

Serious healthcare or pharmaceutical complaints may require escalation through applicable regulatory or contractual channels. Depending on the nature of the issue, this may involve the FDA, DEA, state pharmacy boards, contractual dispute procedures, or another appropriate regulator.