Hobby Lobby Arts & Crafts Stores Headquarters & Corporate Office

About Hobby Lobby

Hobby Lobby Stores, Inc. is a privately held American arts-and-crafts and home-decor retailer headquartered in Oklahoma City, Oklahoma. The company sells art supplies, craft materials, home décor, seasonal merchandise, floral products, fabric, sewing supplies, yarn, jewelry-making products, party and baking supplies, frames, hobbies, and numerous other creative products. Hobby Lobby says its stores collectively carry more than 80,000 items, giving the chain one of the broadest assortments in the U.S. arts-and-crafts retail sector.

The company’s roots date to 1970, when David and Barbara Green borrowed $600 and began producing miniature picture frames from their home. In 1972, they opened a 300-square-foot retail store in Oklahoma City, establishing what became Hobby Lobby. The chain has since expanded to more than 1,000 stores in 48 states, while remaining privately owned by the Green family.

Hobby Lobby’s corporate headquarters, manufacturing, distribution, and office operations occupy a vast Oklahoma City complex that the company says exceeds 12 million square feet. The business employs approximately 50,000 people and describes itself as the world’s largest privately owned arts-and-crafts retailer. The broader organization also includes affiliate Mardel Christian & Education, while Hobby Lobby maintains international sourcing offices in Hong Kong, Shenzhen, and Ho Chi Minh City.

Hobby Lobby Headquarters & Corporate Office Address

Current Headquarters

Hobby Lobby Stores, Inc.
7707 SW 44th St.
Oklahoma City, OK 73179
United States

Hobby Lobby’s current Customer Service page lists this address for Customer Service or Corporate Offices.

Corporate Office

7707 SW 44th St.
Oklahoma City, OK 73179

This address is part of Hobby Lobby’s extensive Oklahoma City corporate, distribution, and manufacturing campus.

E-Commerce Address

For HobbyLobby.com assistance

Hobby Lobby Stores, Inc.
7600 A SW 44th St.
Oklahoma City, OK 73179.

Online Returns Address

Hobby Lobby Stores, Inc.
Attn: Returns
7600 A SW 44th St.
Oklahoma City, OK 73179.

Other Important Address

Certain website legal and copyright matters use

Hobby Lobby Stores, Inc.
7707 S.W. 44th St.
Oklahoma City, OK 73179

This is the same primary corporate campus used for headquarters operations.

Quick Information

Corporate Phone Number

For store and corporate-office assistance

1-855-329-7060.

Customer Service Number

For HobbyLobby.com

1-800-888-0321

Hours

Monday to Friday, 8:00 AM to 5:00 PM Central Time.

Corporate Office Address

7707 SW 44th St., Oklahoma City, OK 73179

Headquarters Address

7707 SW 44th St., Oklahoma City, OK 73179

Email

Hobby Lobby primarily uses its online Customer Service contact form rather than publishing one universal regular Customer Service email.

For legal/copyright matters

legal@hobbylobby.com.

Industry

Arts & Crafts Retail, Home Décor, Fabrics, Hobbies, Seasonal Merchandise and Specialty Retail

Founded

1972 as the first Hobby Lobby retail store.

The Green family’s business began in 1970 with a home-based miniature picture-frame operation.

Number of Employees

Approximately

50,000 employees.

Number of Stores

More than 1,000 stores

across

48 U.S. states.

Corporate Office Hours

Customer Service and Corporate Office telephone assistance

Monday to Friday, 8:00 AM to 5:00 PM CT.

Website

https://www.hobbylobby.com/

Careers Page

https://careers.hobbylobby.com/

Hobby Lobby Products & Services

Home Décor

Hobby Lobby carries a large home-decor assortment that includes wall art, mirrors, decorative accents, furniture pieces, shelving, clocks, decorative storage, kitchen décor, and seasonal styling products. Merchandise changes frequently to reflect design trends and seasonal themes.

Seasonal Décor

Seasonal merchandise is a major part of Hobby Lobby’s retail strategy. Stores regularly carry extensive collections for Christmas, fall, spring, Easter, patriotic holidays, weddings, and other celebrations, often occupying large dedicated areas of each store.

Art Supplies

The company sells paints, canvases, drawing materials, brushes, easels, markers, pencils, sketchbooks, printmaking products, and other tools used by professional artists, students, hobbyists, and families.

Craft Supplies

Hobby Lobby carries general crafting materials for scrapbooking, paper crafts, kids’ projects, wood crafts, resin projects, model making, DIY décor, and other creative activities. The variety of craft categories is a central part of the company’s 80,000-item assortment.

Fabric

Hobby Lobby stores sell apparel fabric, quilting fabric, upholstery textiles, seasonal prints, licensed designs, trims, ribbons, interfacing, and related textile products.

Sewing Supplies

Customers can purchase thread, needles, scissors, patterns, zippers, fasteners, elastic, sewing tools, and other supplies used for garment construction, quilting, alterations, and general sewing projects.

Yarn and Needle Art

The company sells yarn, knitting needles, crochet hooks, embroidery supplies, cross-stitch products, needlepoint materials, looms, and other fiber-arts merchandise.

Floral Products

Hobby Lobby carries artificial flowers, greenery, stems, floral arrangements, wreath materials, containers, ribbon, floral foam, and other supplies for home decorating, weddings, memorial arrangements, and event design.

Jewelry Making

Jewelry-making merchandise includes beads, chains, findings, charms, tools, wire, cords, pendants, and components used to create necklaces, bracelets, earrings, and other handmade accessories.

Frames

Picture frames remain closely connected to Hobby Lobby’s origins. Stores carry ready-made frames as well as framing-related products and custom-framing services at participating locations.

Custom Framing

Hobby Lobby offers custom framing services for artwork, photographs, documents, memorabilia, needlework, and other items. Customers can work with store framing departments to select molding, mats, glazing, and mounting options.

Party Supplies

Party products include decorations, tableware, balloons, invitations, themed accessories, favors, gift packaging, and celebration items for birthdays, weddings, showers, graduations, and other events.

Baking Supplies

Hobby Lobby carries cake-decorating equipment, molds, cutters, baking tools, food-display accessories, decorating supplies, and packaging products for home bakers and event preparation.

Hobbies and Models

Stores sell model kits, hobby tools, collectible-related supplies, science projects, activity kits, puzzles, and other recreational products.

Kids’ Crafts

Hobby Lobby provides child-oriented art and craft products such as painting kits, educational activities, stickers, foam crafts, beads, wood projects, and seasonal activity supplies.

Tableware

The company’s home and seasonal departments include plates, serving pieces, drinkware, table linens, decorative table accessories, and other dining-related merchandise.

Gift Cards

Hobby Lobby sells gift cards for qualifying store purchases. Customers can contact Customer Service for questions relating to balances or card use.

Online Shopping

Customers can shop through

https://www.hobbylobby.com/

The online store carries many categories also found in physical locations, although Hobby Lobby notes that store and online assortments are not always identical.

Online Order Support

HobbyLobby.com provides separate Customer Service for online purchases at 800-888-0321. Customers can receive assistance with ordering, payment, returns, account issues, and website-related questions.

Online Returns

Eligible online merchandise can be mailed to the company’s designated Oklahoma City returns facility. Return rules and eligibility depend on the product and current return policy.

Store Customer Service

Questions involving local store inventory, purchases, employees, or store experience can be directed to the store or to corporate/store support at 855-329-7060.

Mardel Christian & Education

Mardel Christian & Education is an affiliated company. It sells Bibles, books, church materials, educational products, homeschooling curriculum, gifts, classroom supplies, and other faith and education merchandise.

Hobby Lobby Corporate Phone Numbers

Corporate Phone Number

1-855-329-7060

This is the current toll-free number Hobby Lobby lists for assistance involving store locations and Corporate Offices.

Corporate Headquarters Number

1-855-329-7060

Headquarters Number

1-855-329-7060

Corporate Office Number

1-855-329-7060

Customer Service Number

For online Customer Service

1-800-888-0321.

Customer Support Number

1-800-888-0321

Toll-Free Number

Store/Corporate

1-855-329-7060

Online

1-800-888-0321

Sales Number

Hobby Lobby does not publish a separate general Sales Department phone number. Retail purchases are handled through stores and HobbyLobby.com.

Billing Number

No universal billing-only number is publicly listed.

For online order/payment questions

1-800-888-0321

Regional Office Number

Hobby Lobby does not publish one universal regional-office telephone number for public use.

Branch Office Number

Individual Hobby Lobby stores maintain their own local numbers, which can be found through the Store Finder.

International Number

For Alaska, Hawaii, and calls outside the United States relating to HobbyLobby.com:

1-405-745-1275.

Emergency / After-Hours Number

Hobby Lobby does not publish a nationwide corporate emergency or after-hours support hotline.

Investor Relations Number

Not applicable.

Hobby Lobby is privately held and does not sell publicly traded stock. Its FAQ specifically addresses that Hobby Lobby stock is not available to public investors.

Media / Press Number

Hobby Lobby maintains a corporate Newsroom, but a universal permanent media telephone number is not prominently published on the main Customer Service page.

Human Resources Number

Hobby Lobby does not publish one universal public HR number for all applicants.

Careers

https://careers.hobbylobby.com/

Legal / Copyright Number

405-745-1854

This number is specifically published for Hobby Lobby’s DMCA/copyright agent and should not be treated as general Customer Service.

Legal Email

legal@hobbylobby.com.

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at Hobby Lobby

For a store purchase, employee interaction, store inventory question, or local shopping issue, begin with the store where the transaction took place. The store manager will generally have the best access to purchase details, staff schedules, inventory, and local transaction records. If the issue cannot be resolved locally, call 855-329-7060, which Hobby Lobby publishes specifically for assistance with store locations and Corporate Offices. The support team is available Monday through Friday from 8:00 AM to 5:00 PM Central Time.

For an online purchase, shipment, website account, cancellation, online payment, or mail return, call 800-888-0321 instead. Hobby Lobby maintains a separate e-commerce Customer Service address at 7600 A SW 44th St. in Oklahoma City, so using the online channel for HobbyLobby.com transactions is generally more efficient than calling store support.

Before calling, have the receipt or order number, purchase date, store location if applicable, item number or description, payment method, tracking information for online orders, and a clear explanation of the requested resolution. If the first representative cannot resolve a significant issue, ask for supervisor review and keep the names and dates of the people you contact.

How to File a Complaint Against Hobby Lobby

Complaints may involve a store purchase, online order, damaged merchandise, missing shipment, return or refund, employee interaction, accessibility, advertising, gift card, pricing, privacy, or another Hobby Lobby service. Gather the receipt or online order number, store location, purchase date, product information, photos where relevant, shipping records, and copies of previous correspondence before escalating.

Step 1: Contact Customer Service

For store-related complaints, call 855-329-7060. For HobbyLobby.com complaints, call 800-888-0321. Explain the problem clearly, identify the store or online order involved, and state what resolution you are requesting. Both channels currently publish Monday through Friday support hours from 8:00 AM to 5:00 PM Central Time.

Step 2: Contact the Relevant Department

If the complaint involves a physical store, speak with the local Store Manager. Online orders should go to e-commerce Customer Service. Copyright complaints should use the Legal/DMCA contact, while employment matters should use the careers or HR process. Directing the issue to the department that controls the transaction usually produces a faster and more useful review.

Step 3: Request Supervisor or Management Review

If the first employee or Customer Service representative does not resolve the complaint, request review by a Store Manager, Customer Service supervisor, or appropriate corporate manager. Provide the previous contact history and explain exactly what remains unresolved. Ask whether additional documents, photographs, or transaction information are required.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through Hobby Lobby’s official Contact Us form, which allows customers to send written questions or concerns. A written complaint should include the order or receipt information, store number where applicable, dates, staff already contacted, a short chronology, and the requested outcome. Keep a screenshot or copy of the submission.

Step 5: Contact Corporate Headquarters

For an unresolved corporate-level issue, write to Hobby Lobby Stores, Inc., Attn: Customer Service or Corporate Offices, 7707 SW 44th St., Oklahoma City, OK 73179. If the matter concerns an online order, the e-commerce address at 7600 A SW 44th St. may be more appropriate. Use tracked delivery for important complaints and retain copies.

Step 6: Use the Specialized Complaint or Dispute Department

Legal and intellectual-property concerns can be directed to Hobby Lobby’s Legal Department or DMCA agent at legal@hobbylobby.com or 405-745-1854 where applicable. Online payment, return, tax-exempt purchase, or Accounts Receivable issues should remain within the specialized e-commerce support route.

Step 7: File With the Appropriate Regulator

The correct regulator depends on the complaint. Product-safety matters may be reported to the U.S. Consumer Product Safety Commission when applicable. Employment issues can involve labor agencies, while accessibility complaints may fall under disability-rights enforcement authorities. Sales-tax or other regulated commercial matters may be handled by the relevant state agency.

Step 8: Use Consumer Protection or Financial Dispute Options

For an unresolved consumer transaction, customers may contact the state Attorney General or consumer-protection office in the state where the purchase occurred. Payment disputes may also be raised with the card issuer or payment provider when appropriate. Provide the merchant an opportunity to correct the transaction before initiating a charge dispute, and preserve receipts and correspondence.

Step 9: Consider Formal Legal or Arbitration Procedures

If a substantial dispute remains unresolved, review Hobby Lobby’s current website Terms and the specific transaction documentation for any dispute-resolution requirements. Formal legal action should generally be considered only after store, Customer Service, written corporate, and applicable regulatory channels have been attempted. Keep receipts, order records, screenshots, photographs, shipping records, correspondence, and proof of any written complaint sent to headquarters.