Atwoods
Atwoods Ranch & Home Goods is a family-owned American retail chain headquartered in Enid, Oklahoma. The company operates modern general stores focused on farm and ranch supplies, livestock equipment, pet products, lawn and garden merchandise, tools, hardware, power equipment, workwear, clothing, footwear, outdoor products, home goods, seasonal merchandise, and everyday household needs. Atwoods describes its stores as a modern version of the traditional general store, with a strong emphasis on practical merchandise, competitive pricing, and customer service.
The business was founded by Fern and Wilbur Atwood and has remained family owned while expanding substantially across the central and southern United States. Atwoods says it has grown and evolved for more than 60 years while retaining its focus on straightforward business practices and a neighborhood-store atmosphere. Its slogan, “It’s Just Like Coming Home®,” reflects the company’s effort to create an informal and welcoming shopping experience.
Current Atwoods information states that its Store Support operation is located in Enid, Oklahoma, and that the company has more than 80 stores across Oklahoma, Texas, Arkansas, Missouri, and Kansas. The business combines physical retail stores with Atwoods.com, Buy Online Pick Up In Store, home shipping on qualifying products, gift cards, an Atwoods Rewards Mastercard, protection plans, and product-service support.
1-844-428-9663
Also written as:
1-844-4ATWOOD
Atwoods publishes this number in its current Terms & Conditions and Privacy Policy.
1-844-428-9663
This number handles online-order questions, returns, damaged or missing items, product concerns, and other Atwoods.com Customer Service matters.
Atwood Distributing, L.P.
500 South Garland
Enid, OK 73703
United States
Atwoods Ranch & Home Goods / Atwood Distributing, L.P.
500 South Garland
Enid, OK 73703
United States
Atwoods’ current Terms & Conditions and Privacy Policy identify this Enid address for company correspondence.
Customer Support: customer.support@shop.atwoods.com
Older Online Order Assistance: customerservice2@atwoods.com
Tax Documentation / Customer Accounts: customeraccts@atwoods.com.
Farm and Ranch Retail, Home and Hardware, Outdoor Power Equipment, Clothing, Pet Supplies, Lawn and Garden, General Merchandise and E-Commerce
Family owned and privately held
Atwoods continues to describe itself as a family-owned company.
Fern Atwood and Wilbur Atwood.
80+ stores
Current official information states that Atwoods has more than 80 locations across Oklahoma, Texas, Arkansas, Missouri, and Kansas.
Atwoods does not prominently publish standard public walk-in hours for its Enid Store Support office.
Customers should call Customer Service or use the official Contact Us form before visiting.
https://www.atwoods.com/about-us/hiring/
Atwoods recruits for retail stores, management, logistics, merchandising, distribution, customer service, and other business functions.
Atwoods carries a broad mix of products aimed at farmers, ranchers, homeowners, pet owners, outdoor enthusiasts, tradespeople, and general retail shoppers. Merchandise availability varies by location, season, state law, and whether an item can be shipped or must be purchased in-store.
Atwoods carries a large farm and ranch assortment including tractor accessories, hydraulic equipment, fencing, livestock-handling products, sprayers, haying supplies, feeding equipment, watering systems, tarps, tie-downs, and related agricultural products. The current Farm & Ranch section contains thousands of individual products across dozens of categories.
Atwoods sells qualifying tractors and implements, including Summit Tractor products, loaders, backhoes, mowers, cultivators, blades, tillers, and related agricultural accessories. Product availability, financing, pickup, and service requirements differ by location.
The company sells fencing posts, electric fencing, barbed wire, rolled fencing, panels, gates, netting, and fencing accessories. These products serve livestock containment, property maintenance, gardening, poultry, and general farm applications.
Atwoods offers livestock chutes, sweeps, panels, gates, stalls, feeders, stock tanks, watering systems, and animal-handling equipment. Product categories support cattle, horses, goats, sheep, pigs, poultry, and other farm animals.
Atwoods carries feed, supplements, treats, grain, minerals, and other nutritional products for livestock, poultry, wildlife, and pets. Current online inventory includes products such as deer corn as well as specialized animal-health supplements.
Pet departments include food, feeding and watering supplies, kennels, beds, toys, grooming products, health products, leashes, collars, and related dog and cat merchandise.
Atwoods also welcomes leashed pets in its stores, according to its current FAQ.
Atwoods sells plants, lawn treatments, landscaping products, weed-control products, soil and bagged goods, gardening supplies, irrigation products, lawn tools, and seasonal outdoor merchandise.
Some plants and similar live goods are available only in-store to protect product quality.
The retailer carries chainsaws, pressure washers, blowers, log splitters, mowers, and other powered equipment.
Unused qualifying outdoor and gas-powered equipment can generally be returned within the applicable return window if it meets Atwoods’ published requirements, while used equipment may need to be handled through an authorized repair center under the manufacturer’s warranty.
Atwoods maintains an online list of authorized outdoor-power-equipment service centers near its stores.
The company currently publishes service-center information for locations including Enid, Sapulpa, Woodward, Clinton, Stillwater, Shawnee, and many other markets.
Atwoods sells hand tools, power tools, air compressors, welding products, plumbing supplies, electrical products, hardware, painting supplies, tool storage, ladders, safety equipment, repair products, and related workshop merchandise.
The retailer carries drills, saws, grinders, sanders, impact tools, compressors, and accessories from multiple national brands.
Selection varies by store and current inventory.
Atwoods sells welders, welding accessories, safety glasses, helmets, gloves, cylinders, and related products.
Safety equipment available through Atwoods includes products intended to meet applicable ANSI or other industry standards.
Home-repair categories include locks, weather stripping, weatherproofing, signs, tarps, smoke and carbon-monoxide detectors, hardware, and other maintenance products.
Selected stores carry concrete blocks, pavers, landscape materials, fasteners, and other construction products.
Some heavy products are limited to store pickup rather than home shipping.
Atwoods sells shirts, jeans, pants, shorts, workwear, outerwear, rain gear, heated clothing, base layers, and casual apparel.
Current brands include Ariat, Wrangler, Carhartt, Levi’s, Rock & Roll Denim, and other western and workwear labels.
Stores carry women’s western wear, workwear, casual apparel, outerwear, seasonal clothing, and accessories.
Selection varies by market and season.
Atwoods sells work boots, western boots, casual footwear, safety footwear, and other shoes.
Defective footwear may qualify for return or credit within the conditions and timing described by Atwoods’ current return policy.
Atwoods carries outdoor-recreation, hunting, fishing, camping, and related sporting merchandise where permitted.
Some regulated categories have additional purchase, age, licensing, shipping, or return restrictions.
The company sells household merchandise, storage products, small appliances, seasonal décor, furniture-related products, toys, and practical home supplies.
Product selections change throughout the year.
Atwoods sells batteries, lubricants, fluids, tie-downs, tarps, vehicle accessories, and related automotive merchandise.
Certain products are shared across the farm, ranch, hardware, and automotive departments.
Seasonal departments can include gardening, chick supplies, heating products, holiday merchandise, summer goods, hunting products, and weather-related supplies.
Inventory changes throughout the year and can vary substantially by store.
Atwoods sells gift cards for qualifying purchases.
Current policy states that gift cards purchased online are final sale and are not eligible for return.
Atwoods offers the Atwoods Rewards Mastercard, issued by First National Bank of Omaha (FNBO) under license from Mastercard.
Current promotions allow qualifying cardholders to earn points and Atwoods-related rewards on eligible transactions.
Customers can purchase eligible products online and pick them up at a selected Atwoods store.
Atwoods says qualifying pickup orders are generally targeted to be ready within about two hours, although timing varies by order size. Customers should wait for the pickup-ready email and bring valid photo identification.
Atwoods ships qualifying online purchases to most U.S. destinations.
Its current shipping policy excludes California while the company addresses Proposition 65 compliance, and some large, live, restricted, or store-specific products are not eligible for shipment.
Most qualifying Atwoods.com products can be returned within 30 days from the date the order is received, provided the merchandise meets the current policy conditions.
Return rules vary for clothing, footwear, outdoor power equipment, consumables, generators, freight products, gift cards, and drop-ship items.
Atwoods promotes an Atwoods Best Price Guarantee, stating that it aims to offer the lowest price on the products it carries.
Customers should check current store terms and exclusions when requesting a price adjustment or comparison.
The A+ Protection Plan provides additional coverage on qualifying products.
Current plan categories include selected outdoor equipment, power tools, shop equipment, appliances, grills, fishing rods, agricultural equipment, and other merchandise. Qualifying products under $300 can receive in-store replacement coverage after the manufacturer’s warranty period, while certain higher-priced products use repair-plan coverage.
Atwoods provides dedicated supplier and vendor forms for accounts payable, automatic deposits, payment assistance, and other business matters.
The same business portal also supports certain donation and fundraising requests.
Atwoods accepts qualifying donation and fundraising requests through its supplier and vendor support portal.
Programs include donation requests and fundraising activities such as Hot Dog Days.
1-844-428-9663
Also:
1-844-4ATWOOD
This is the primary current number Atwoods publishes alongside its Enid corporate address.
1-844-428-9663
Atwoods does not prominently publish a second dedicated headquarters switchboard separate from its verified support number.
1-844-428-9663
1-844-428-9663
1-844-428-9663
Atwoods directs return and order questions to this number.
1-844-428-9663
Have the order confirmation available when calling about an online purchase.
1-844-428-9663
1-844-428-9663
customer.support@shop.atwoods.com.
Atwoods currently directs customers with questions about orders placed before October 16, 2024 to this email address.
888-295-5540
Atwoods’ current FAQ identifies this number for credit-card questions.
Atwoods does not publish one separate general Billing Department phone number.
For retail and online-order billing concerns, use:
1-844-428-9663
For Atwoods Rewards Mastercard account questions:
888-295-5540
Atwoods does not prominently publish a separate gift-card call center number.
Gift-card balances can currently be checked at a local Atwoods store.
Each Atwoods store has its own local contact information.
Store Locator:
https://www.atwoods.com/store-locator/
Atwoods does not operate one conventional nationwide consumer sales line.
Product purchases are handled through physical stores and Atwoods.com.
Atwoods does not prominently publish one dedicated universal vendor phone number.
Suppliers and vendors should use:
https://www.atwoods.com/suppliers–vendors/
Atwoods does not publish one universal applicant HR number.
Careers:
https://www.atwoods.com/about-us/hiring/
Not applicable.
Atwoods is a privately held, family-owned company.
Atwoods does not prominently publish a permanent nationwide media telephone number on its consumer website.
Atwoods does not publish a nationwide corporate emergency hotline.
For fire, police, medical, or immediate safety emergencies at a store, contact local emergency services and store management.
For online purchases, returns, damaged products, missing shipments, billing questions, product issues, or other Customer Service concerns, call 1-844-428-9663, also written as 1-844-4ATWOOD. Customers can also email customer.support@shop.atwoods.com or use the official Contact Us form. When contacting support, have the receipt or online order confirmation, store location, purchase date, SKU or product description, and photographs where relevant available.
For a store-specific problem involving an employee, pricing, an in-store return, pickup order, or local product availability, contact the Atwoods store involved first and ask for the manager on duty. The Store Locator can be used to identify the appropriate location. For an Atwoods Rewards Mastercard problem, call 888-295-5540, since that card is issued by FNBO rather than handled entirely through normal Atwoods retail support.
Atwoods’ current official corporate correspondence address is:
Atwood Distributing, L.P.
500 South Garland
Enid, OK 73703
United States
Current Terms & Conditions and Privacy Policy both publish this address alongside Atwoods’ official support number and customer-support email.
500 South Garland
Enid, OK 73703
United States
Atwoods’ current FAQ confirms that its Store Support operation is located in Enid, Oklahoma.
Atwood Distributing, L.P.
This entity name appears in current Atwoods Terms & Conditions and Privacy Policy.
Atwoods remains:
Family owned
and:
Privately held
The company explicitly describes itself as a family-owned business.
Atwoods was created by:
Fern Atwood
and:
Wilbur Atwood
Their family business has operated for more than six decades.
Atwoods reports:
80+ stores
across:
Oklahoma
Texas
Arkansas
Missouri
Kansas.
Atwoods operates as a broad general merchandise retailer focused heavily on rural, farm, ranch, home, outdoor, clothing, and hardware customers.
The company combines large physical stores with e-commerce and Buy Online Pick Up In Store.
Atwoods currently ships qualifying online orders throughout the United States except California.
The company states that California shipping is suspended while it works on Proposition 65 compliance.
Atwoods does not trade on the NYSE or Nasdaq.
It therefore does not maintain a conventional public-company Investor Relations department or publish SEC-style quarterly workforce and earnings reports.
Customers may need to file a complaint involving an online order, damaged or missing shipment, return, refund, pricing issue, store employee, pickup order, product defect, credit card, warranty, or other Atwoods experience. Before escalating, gather the receipt or order confirmation, store address, date of purchase, product name or SKU, payment information, photographs where relevant, tracking details, and records of previous communication.
If the problem began at a physical Atwoods location, contact that store first and ask to speak with the manager on duty. Explain what happened, provide the receipt or transaction details, and state the resolution you are requesting. Store management is generally the most appropriate first contact for employee conduct, local pricing, pickup delays, merchandise condition, in-store returns, and location-specific concerns. Keep the manager’s name and date of the conversation for your records.
If the store cannot resolve the issue, or if the complaint concerns Atwoods.com, call 1-844-428-9663 or email customer.support@shop.atwoods.com. Provide the order confirmation, store information, product details, purchase date, and a concise explanation of what remains unresolved. Ask that the issue be documented and request any available case or reference number. Atwoods currently uses this same support number for returns and many online-order problems.
If the complaint involves an unwanted, damaged, or defective product, review Atwoods’ current return requirements before escalating further. Most qualifying Atwoods.com products have a 30-day return period, but generators are final sale, consumables generally cannot be returned, freight products have special rules, and used power equipment may need to go through an authorized manufacturer repair center. Following the correct policy can speed up resolution and avoid an unnecessary denial.
If normal Customer Service does not resolve the problem, ask for the complaint to be reviewed by a supervisor or appropriate Store Support manager. Provide a complete timeline including your original purchase, the store or online order involved, the first attempted resolution, and any promises already made. Attach photographs, tracking records, or screenshots where relevant. Clearly explain the result you are seeking, such as a refund, replacement, account correction, warranty review, or pricing adjustment.
Some complaints should be routed through a specialized service. Atwoods Rewards Mastercard concerns should be directed to 888-295-5540, tax-account questions to customeraccts@atwoods.com, and older online orders placed before October 16, 2024 may require customerservice2@atwoods.com. Product-repair matters may also need an authorized outdoor-power-equipment service center. Using the correct department can prevent a complaint from being repeatedly transferred between teams.
For a serious unresolved complaint, send written correspondence to Atwood Distributing, L.P., 500 South Garland, Enid, OK 73703. Include your full name and contact information, store location or online-order number, dates, payment and product details, previous case information, and a chronological explanation of the dispute. Attach copies rather than original receipts or documents and clearly state what resolution you are requesting. Keep a complete copy and proof of mailing or delivery.
If the dispute involves an Atwoods Rewards Mastercard, contact the card issuer using the verified 888-295-5540 support number. If the issue involves another payment card and Atwoods has been unable to resolve an incorrect or unauthorized charge, contact the bank or card issuer that processed the payment and ask about its formal billing-dispute process. Keep receipts, cancellation or return confirmations, email correspondence, and any Atwoods case numbers available to support the dispute.
If a product appears dangerously defective or presents a significant consumer-safety risk, first report the issue to Atwoods and preserve the product, packaging, model or serial number, receipt, and photographs where safe to do so. For consumer products within its jurisdiction, the U.S. Consumer Product Safety Commission accepts reports through SaferProducts.gov and its hotline at 800-638-2772. Product-specific regulators may apply instead for certain food, agricultural, automotive, or other regulated merchandise.
If ordinary corporate escalation fails, consider filing a complaint with the consumer-protection authority in the state where the transaction occurred. Atwoods is headquartered in Oklahoma, but the appropriate regulator may be the Attorney General or consumer agency in your own state, particularly for an in-store transaction. The outside agency you use should match the complaint type, since product safety, credit cards, deceptive practices, agricultural products, and other issues can fall under different regulators. Keep the receipt, complaint timeline, photographs, correspondence, and Atwoods’ written response before submitting the external complaint.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.