Schnucks
Schnucks, legally known as Schnuck Markets, Inc., is a family-owned grocery retailer headquartered in St. Louis, Missouri. The company was founded in 1939 when Anna Donovan Schnuck opened the family’s first small retail store in north St. Louis. Over the following decades, the Schnuck family expanded into supermarkets, fresh-food departments, pharmacy services, digital grocery ordering, rewards, catering, floral services, and other grocery-related businesses.
Schnucks currently operates more than 100 supermarkets across Missouri, Illinois, and Indiana. A September 2026 company release reported 112 Schnucks stores and more than 11,000 teammates. The company remains under third- and fourth-generation Schnuck family leadership.
Schnuck Markets is now part of 1939 Group, Inc., a family-owned holding company established by the Schnuck family in 2025. The broader 1939 Group portfolio includes Schnucks, Festival Foods, and Hometown Grocers and has a combined footprint of more than 160 stores across Missouri, Illinois, Indiana, and Wisconsin.
314-994-9900
This is the current Store Support Center and corporate-office number published by Schnucks.
314-994-4400
Toll-free:
800-264-4400
Sunday through Saturday: 8:30 AM to 8:00 PM, except holidays.
Schnuck Markets, Inc.
11420 Lackland Road
St. Louis, MO 63146
United States
Schnuck Markets, Inc.
11420 Lackland Road
St. Louis, MO 63146
United States
Schnuck Markets, Inc.
P.O. Box 46928
St. Louis, MO 63146
United States.
Privacy: privacy@schnucks.com
Media Relations: mediarelations@schnucks.com
Cooking School: cookingschool@schnucks.com.
Grocery Retail, Supermarkets, Pharmacy, Fresh Food, Digital Grocery, Delivery and Foodservice
1939
Anna Donovan Schnuck.
Todd Schnuck
Todd Schnuck has served as CEO since 2014 and continues to lead Schnuck Markets.
Privately held and family owned
Schnucks is part of:
1939 Group, Inc.
which is owned by the Schnuck family.
Current September 2026 company information reports:
112 Schnucks stores
across Missouri, Illinois, and Indiana.
More than 11,000 teammates
Current Schnucks careers materials also describe the workforce as approximately 12,000 across stores, offices, warehouses, and production facilities.
Monday through Friday: 8:00 AM to 4:30 PM
These are the current published Store Support Center contact hours.
Not applicable.
Schnucks is privately held and does not operate a public shareholder Investor Relations department.
Schnucks sells everyday grocery products including canned goods, packaged foods, snacks, cereal, beverages, baking products, frozen foods, household essentials, and other supermarket merchandise.
Its supermarkets combine national brands with private-label and locally relevant products.
Schnucks operates fresh produce departments with fruits, vegetables, herbs, and seasonal products.
Fresh departments are an important part of the company’s traditional supermarket and smaller Schnucks Fresh formats.
Schnucks has long emphasized meat as a core part of its supermarket identity.
The company’s early history included a wholesale meat operation, and Schnucks later became known as the “Meat Masters.”
Many Schnucks supermarkets include seafood departments offering fresh and frozen fish, shellfish, prepared seafood, and seasonal products.
Store assortment varies by market and store size.
Schnucks deli departments sell sliced meats, cheeses, prepared foods, salads, hot items, sandwiches, and party-related foods.
Selected remodeled stores have expanded deli offerings and updated prepared-food areas.
Schnucks bakeries sell fresh bread, cakes, pastries, donuts, cookies, desserts, and special-order products.
Cake Order Ahead is also available through participating stores and digital channels.
Schnucks operates floral departments and a dedicated Floral Design Center.
Customers with floral orders or delivery questions can contact:
314-997-2444.
Schnucks Rewards launched in 2018 and allows customers to earn rewards on qualifying purchases.
Current company history states that members earn 2% back in Rewards Points along with access to digital coupons and app-based features.
Customers can load qualifying digital coupons through Schnucks Rewards.
Coupons can be applied to eligible purchases through linked Rewards accounts.
Schnucks offers grocery delivery through its digital ordering services.
Customer Care routes Schnucks Delivers questions through:
314-994-4400 or 800-264-4400, Option 1.
Participating stores offer curbside pickup through supported digital ordering services.
Current store remodel announcements continue to highlight curbside pickup through Instacart.
Schnucks offers grocery delivery through DoorDash at participating locations.
Availability depends on delivery area and store participation.
In August 2026, Schnucks launched an AI-powered shopping assistant through its app and website.
The system can help customers with meal planning, savings, recipes, cooking advice, party planning, and food-and-wine pairing ideas.
Schnucks enhanced its digital weekly ad in 2026.
The feature helps shoppers browse current savings and promotions within the Schnucks app and website.
Customers can order qualifying deli items in advance through Schnucks digital services.
This can reduce preparation and waiting time for deli purchases.
Participating Schnucks bakeries accept advance cake orders for birthdays, celebrations, and other events.
Schnucks provides party-planning and advance ordering tools for customers purchasing food for gatherings and events.
Schnucks operates a Cooking School at its Des Peres location.
314-909-1704
cookingschool@schnucks.com.
Schnucks Fresh is a smaller-format grocery concept focused heavily on fresh produce, meat, seafood, bakery, deli, and convenient grocery items.
The first Schnucks Fresh opened in Jasper, Indiana in 2021.
Schnucks reinforced its Fresh Guarantee program in 2026, emphasizing quality standards across fresh departments.
Schnucks reports donating more than:
$15 million in food annually
to food pantries and hunger-relief organizations.
314-994-9900.
314-994-9900
314-994-9900
314-994-9900
314-994-4400
800-264-4400
314-994-4400 or 800-264-4400
Select:
Option 1.
314-994-4400 or 800-264-4400
Select:
Option 2.
314-994-4400 or 800-264-4400
Select:
Option 3.
314-997-2444
Monday through Saturday: 6:00 AM to 4:00 PM.
314-909-1704.
314-994-4603
mediarelations@schnucks.com
Monday through Friday: 8:00 AM to 5:00 PM.
Email:
privacy@schnucks.com
Mail:
Schnuck Markets, Inc.
11420 Lackland Road
St. Louis, MO 63146
Attention: Privacy Officer.
Each Schnucks supermarket has its own local phone number.
Use the official store directory at:
https://schnucks.com/locations
Schnucks does not publish one universal billing-only number.
For ordinary purchase or payment issues use:
314-994-4400 or 800-264-4400.
Not applicable.
Schnucks does not publish one universal applicant HR number.
For grocery, Rewards, delivery, digital account, service, or shopping concerns, call 314-994-4400 or 800-264-4400. Customer Care is available seven days a week from 8:30 AM to 8:00 PM except holidays. Select the appropriate menu option for delivery, Rewards, or general feedback.
For issues involving a specific supermarket, Schnucks recommends contacting the store directly. Corporate, vendor, and teammate matters can be directed to the Store Support Center at 314-994-9900, Monday through Friday from 8:00 AM to 4:30 PM.
Schnuck Markets, Inc.
11420 Lackland Road
St. Louis, MO 63146
United States
Phone: 314-994-9900.
P.O. Box 46928
St. Louis, MO 63146.
Todd Schnuck
Todd Schnuck represents the third generation of the Schnuck family and has served as CEO since 2014.
1939 Group, Inc.
The holding company was established in 2025 and is owned by the Schnuck family.
The current family of companies includes:
Schnucks
Festival Foods
Hometown Grocers
The holding company name honors 1939, the year Anna Donovan Schnuck opened the family’s first store.
A September 16, 2026 company release lists:
112 stores
across:
Missouri
Illinois
Indiana.
More than 11,000 Schnucks teammates.
The broader family-owned group operates approximately:
163 stores
and employs around:
19,000 people
across Missouri, Illinois, Indiana, and Wisconsin.
For complaints involving a purchase, employee interaction, product condition, pricing, store cleanliness, or another location-specific issue, contact the Schnucks store involved and ask for the manager on duty. Provide the receipt, transaction date, product information, store location, and a clear explanation of the concern. Store management can often resolve refunds, quality issues, service complaints, and pricing problems directly.
If the store cannot resolve the complaint, call 314-994-4400 or 800-264-4400. Choose Option 3 for general feedback, or the dedicated option if the complaint involves Schnucks Rewards or Schnucks Delivers. Provide the store, date, transaction information, previous manager contact, and the resolution you are requesting. Customer Care states that it attempts to respond to submitted requests within two business days.
If the first Customer Care response does not resolve the matter, ask for further management review and retain the original complaint information. For privacy matters, contact privacy@schnucks.com. For delivery or Rewards disputes, keep screenshots, receipts, account details, and any correspondence associated with the transaction.
Serious unresolved complaints can be mailed to Schnuck Markets, Inc., 11420 Lackland Road, P.O. Box 46928, St. Louis, MO 63146. Include your full contact information, store location, transaction date, receipt details, complaint history, and requested resolution. Attach copies rather than originals of supporting documents and keep proof of mailing.
If necessary, food-safety matters can be reported to local or state health authorities, payment disputes can be raised with the card issuer, and consumer complaints may be submitted to the applicable state Attorney General or consumer-protection agency. Keep receipts, photos, Customer Care case details, and written responses before escalating.
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