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- Anytime Fitness
About Anytime Fitness
Anytime Fitness is an international fitness-club franchise known for providing members with 24-hour gym access at participating locations. The company was founded in Minnesota in 2002 and has grown into one of the world’s largest fitness franchise systems, serving members through a broad network of independently operated clubs.
Anytime Fitness gyms generally offer a variety of fitness equipment and services, including cardiovascular equipment, strength-training machines, free weights, personal training, coaching, and digital fitness tools. Individual clubs are typically independently owned and operated by franchisees, allowing locations to provide fitness services and programs based on their members’ needs.
The Anytime Fitness brand has long maintained its corporate operations in Woodbury, Minnesota, and is now part of the broader Purpose Brands organization. Through its franchise network, Anytime Fitness continues to provide convenient fitness facilities and training resources designed to help members maintain regular exercise routines and reach their fitness goals..
Quick Information
Corporate Phone Number
800-704-5004
Franchise development / corporate contact
Customer Service Number
Membership support is primarily handled by the individual Anytime Fitness gym.
Corporate Office Address
111 Weir Drive
Woodbury, MN 55125
United States
Headquarters Address
111 Weir Drive
Woodbury, MN 55125
United States
General membership complaints should be directed to the individual gym. Franchise inquiries: franchisedevelopment@anytimefitness.com.
Industry
Fitness Clubs and Franchising
Founded
2002
Parent Organization
Purpose Brands
Business Model
Franchise Fitness Clubs
Main Service
24/7 Gym Membership
Global Presence
International franchise network
Website
Anytime Fitness Products & Services
24/7 Gym Access
Members can access participating gyms around the clock.
Strength Training
Clubs offer weight machines, free weights, and strength equipment.
Cardio Equipment
Locations provide treadmills, bikes, ellipticals, and other cardio equipment.
Personal Training
Participating gyms offer personal trainers.
Coaching
Members may receive personalized coaching depending on their membership.
Anytime Fitness App
The mobile app provides workouts and membership-related features.
Global Club Access
Eligible memberships can provide access to participating Anytime Fitness locations beyond the member’s home gym.
Anytime Fitness Corporate Phone Numbers
Membership Customer Service
There is no single universal consumer membership line that replaces the local gym.
Members should contact their home club first.
Franchise Development
800-704-5004
This number is intended primarily for franchise-development inquiries.
Local Club Numbers
Each Anytime Fitness gym maintains its own local telephone number.
How to Reach a Real Person at Anytime Fitness
Contact your home gym.
Ask to speak with the:
- Club manager
- General manager
- Franchise owner
depending on the concern.
Have:
- Member name
- Club location
- Membership agreement
- Billing information
- Cancellation request
- Key fob information
- Description of the concern
available.
Because most clubs are independently owned, local management typically controls membership and billing decisions.
Anytime Fitness Headquarters & Corporate Office Address
Anytime Fitness Corporate Office
Anytime Fitness
111 Weir Drive
Woodbury, MN 55125
United States
This Woodbury campus has long served as the corporate home of Anytime Fitness and related franchise operations.
How to File a Complaint Against Anytime Fitness
Step 1: Contact Your Home Gym
Begin by contacting the Anytime Fitness club where you purchased your membership. Explain the issue clearly and provide your membership information and relevant details.
Step 2: Speak With the Manager
If the initial contact does not resolve the issue, ask the club manager to review your membership or billing concern. Clearly explain the resolution you are requesting.
Step 3: Contact the Franchise Owner
If the club manager cannot resolve the complaint, request review by the franchise owner. Because individual Anytime Fitness locations may be independently operated, the franchise owner may be responsible for addressing certain membership or billing disputes.
Step 4: Keep Membership Records
Keep copies of your membership agreement, cancellation notice, billing statements, emails, text messages, and payment records. These documents can help support your complaint during further review.
Step 5: Contact Anytime Fitness Corporate Operations
For serious unresolved matters, you may contact Anytime Fitness at:
Anytime Fitness
111 Weir Drive
Woodbury, MN 55125
United States
Clearly identify the franchise location involved and include relevant documentation with your complaint.
Step 6: Address Billing or Cancellation Complaints
Review the cancellation and billing terms in your signed membership agreement carefully. Many membership disputes depend on the specific contract terms and the policies of the local franchise.
Step 7: File a Consumer Complaint
If your membership or billing dispute remains unresolved, you may report the matter to the appropriate state consumer-protection authority. Include your complaint history and supporting documentation when submitting your complaint.
