- Anytime Fitness
About Anytime Fitness
Anytime Fitness is a global fitness franchise known for providing members with 24-hour access to independently owned and operated gyms. The brand focuses on convenient neighborhood fitness facilities, strength and cardio equipment, personalized coaching, digital fitness tools and wellness support. Members generally receive access to participating Anytime Fitness clubs beyond their home location, making the brand particularly attractive to people who travel or prefer flexible workout schedules.
The Anytime Fitness brand was founded in 2002 in Minnesota and expanded rapidly through franchising. It is now part of Purpose Brands, a health and wellness franchising organization that also includes Orangetheory Fitness, The Bar Method and Waxing the City. Current Purpose Brands information describes Anytime Fitness as serving nearly 5 million members through more than 5,500 clubs in over 40 countries across all seven continents.
Anytime Fitness’ U.S. franchisor operations are based at 111 Weir Drive, Woodbury, Minnesota 55125. Because individual clubs are independently owned and operated, membership prices, staffed hours, cancellation requirements and local services can vary by location. Corporate support handles brand-level matters, while everyday membership issues are generally routed to the member’s home club.
Quick Information
Corporate Phone Number
+1 (651) 438-5000
This is the corporate contact number associated with Anytime Fitness Franchisor LLC at its Woodbury, Minnesota office.
Customer Service Number
For corporate feedback involving a specific Anytime Fitness club:
1-800-704-5004
Members can also contact:
For ordinary membership, cancellation or club-level service issues, members should contact their home club directly.
Corporate Office Address
Anytime Fitness Franchisor LLC
111 Weir Drive
Woodbury, MN 55125
United States
This is the current U.S. franchisor and corporate address associated with Anytime Fitness.
Headquarters Address
Anytime Fitness
111 Weir Drive
Woodbury, Minnesota 55125
United States
The Woodbury location supports franchise, corporate, legal and brand-level operations.
Corporate Member Solutions: member.solutions@sebrands.com
Privacy: privacy@anytimefitness.com
Billing Through ABC Fitness: customercare@abcfitness.com
Because most gyms are independently operated, members should use their home club’s email or telephone number for membership-specific concerns whenever possible.
Industry
Fitness Clubs, Health and Wellness, Personal Training, Gym Franchising, Digital Fitness and Consumer Wellness Services
Founded
2002
Anytime Fitness was founded in Minnesota and developed into one of the world’s largest fitness-franchise systems.
Number of Employees
Anytime Fitness does not publish a current standalone corporate employee count for the brand. Corporate staff are part of the broader Purpose Brands organization, while thousands of additional workers are employed separately by independently owned franchise clubs around the world.
Corporate Office Hours
Anytime Fitness does not publish standard public walk-in hours for its Woodbury corporate headquarters.Individual clubs may provide 24-hour member access, but staffed office hours vary significantly by club.
Website
https://www.anytimefitness.com/
The official website provides gym locations, membership information, fitness resources, coaching details, digital tools and franchise information.
Investor Relations
Anytime Fitness is privately held through Purpose Brands and does not operate a traditional public-company Investor Relations department.There is no publicly traded Anytime Fitness stock ticker.
Careers Page
https://www.anytimefitness.com/careers/
Corporate and brand-level employment opportunities are available through official Anytime Fitness and Purpose Brands career resources. Local club jobs are often handled directly by individual franchise owners.
Anytime Fitness Products & Services
24-Hour Gym Access
Anytime Fitness is best known for providing qualifying members with round-the-clock access to participating clubs. Members typically use a digital or electronic access method to enter outside staffed hours.
Strength Training Equipment
Clubs provide strength-training equipment such as free weights, resistance machines, benches, racks and functional-training equipment. Exact equipment varies by club.
Cardio Equipment
Most locations offer treadmills, exercise bikes, ellipticals, rowing machines and other cardiovascular-training equipment.
Personal Coaching
Many Anytime Fitness clubs provide personalized coaching to help members build workout plans, improve technique and stay accountable to fitness goals.
Personalized Fitness Plans
Coaches may develop customized fitness plans based on a member’s goals, experience and available training time.
Functional Training
Participating clubs provide functional-training areas and equipment designed for mobility, strength, balance and full-body exercise.
Anytime Fitness App
The Anytime Fitness app provides digital tools designed to support workouts, coaching and wellness activities.Members can access features that complement in-club training and help maintain consistency between gym visits.
Global Club Access
Eligible members can access thousands of participating Anytime Fitness locations around the world.Exact access rules may depend on the membership agreement and local franchise policies.
Private Showers and Restrooms
Many Anytime Fitness clubs provide private restrooms and showers for members.Available amenities differ by location.
Employee Wellness Programs
Anytime Fitness offers workplace and employee-wellness solutions for organizations seeking fitness benefits for their workforce.
Corporate Memberships
Certain clubs and markets support corporate membership arrangements for employers, organizations and groups.
Franchise Opportunities
Anytime Fitness operates primarily through franchising and offers qualified entrepreneurs opportunities to develop and operate local gyms.
Anytime Fitness Corporate Phone Numbers
Corporate Phone Number
+1 (651) 438-5000
This is the primary corporate-office number associated with Anytime Fitness Franchisor LLC.
Corporate Headquarters Number
+1 (651) 438-5000
Headquarters:
111 Weir Drive
Woodbury, MN 55125
Headquarters Number
+1 (651) 438-5000
This number is appropriate for corporate-level and franchisor matters.
Corporate Office Number
+1 (651) 438-5000
Routine membership issues should normally be handled through the home club before corporate escalation.
Customer Support Number
For corporate feedback about a club:
1-800-704-5004
This number is intended for concerns involving club experience and service.
Customer Service Number
1-800-704-5004
Members can also email:
Toll-Free Number
1-800-704-5004
This is the primary corporate-feedback toll-free contact currently published for club-related concerns.
Sales Number
Anytime Fitness does not publish one nationwide consumer Sales Number.Potential members should contact the specific club they want to join.
Support Number
Corporate Member Solutions: 1-800-704-5004
Corporate Office: 651-438-5000
Billing Number
For clubs using ABC Fitness billing:
1-888-827-9262
Email: customercare@abcfitness.com
Members should confirm the billing provider identified in their own membership agreement because individual clubs may use different systems.
Regional Office Number
Anytime Fitness operates through franchise territories and master franchise arrangements, so no single regional-office number applies globally.
Branch Office Number
Individual clubs have their own telephone numbers.
Members should use the official Club Locator to identify the correct location.
Local Office Number
The Woodbury corporate number is:
651-438-5000
Local club numbers vary.
International Number
International support depends on the country and local master franchise organization.There is no single universal international member-service number.
Emergency / After-Hours Number
Anytime Fitness does not publish a corporate emergency hotline.
For an emergency inside a club, members should use available emergency systems or contact local emergency services.
Investor Relations Number
Not applicable.
Anytime Fitness is privately held through Purpose Brands.
Media / Press Number
Anytime Fitness media inquiries are handled through corporate communications resources rather than the member-service number.
Human Resources (HR) Number
Anytime Fitness does not publish one universal public HR phone number for all applicants.
Corporate applicants should use the official careers page, while local gym applicants should contact the franchise owner.
Reservations / Booking Number
Not applicable in the hospitality sense.
Fitness consultations or club tours are scheduled through individual Anytime Fitness locations.
How to Reach a Real Person at Anytime Fitness
For a membership, cancellation, freeze, access or local-service question, contact your home Anytime Fitness club directly. Each club is independently owned and operated, and the specific terms of your membership are controlled by your Membership Agreement and applicable local requirements. The club’s local number can be found through the Anytime Fitness Club Locator.
If the home club does not resolve a service concern, contact corporate Member Solutions at 1-800-704-5004 or email member.solutions@sebrands.com. For billing handled through ABC Fitness, call 1-888-827-9262. Have your name, home club, membership information and details of previous contact with the club available.
Anytime Fitness Headquarters & Corporate Office Address
Current Anytime Fitness Headquarters
Anytime Fitness Franchisor LLC
111 Weir Drive
Woodbury, MN 55125
United States
Corporate Phone: 651-438-5000
This is the current franchisor and corporate address associated with Anytime Fitness in the United States.
Corporate Office Address
111 Weir Drive
Woodbury, Minnesota 55125
United States
The office supports corporate, legal, franchise and brand-management functions.
Privacy Department Address
Anytime Fitness Franchisor LLC
Attention: Privacy Department
111 Weir Drive
Woodbury, MN 55125
Email: privacy@anytimefitness.com
This contact is specifically intended for privacy-related matters.
General Counsel Address
Anytime Fitness Franchisor LLC
Attn: General Counsel
111 Weir Drive
Woodbury, MN 55125
This address is appropriate for formal legal correspondence and should not replace ordinary membership support channels.
Parent Company
Anytime Fitness is part of Purpose Brands, a global health and wellness franchising organization.Purpose Brands also includes Orangetheory Fitness, The Bar Method and Waxing the City.
Global Network
Anytime Fitness operates more than 5,500 clubs in over 40 countries and serves nearly 5 million members.Local clubs remain independently owned and operated under the Anytime Fitness franchise system.
How to File a Complaint Against Anytime Fitness
Members experiencing a problem with billing, cancellation, club cleanliness, staff behavior, access or membership terms should begin with the specific home club involved.
Step 1: Contact Your Home Club
Call or visit the club where your membership is based.Ask to speak with the club manager or franchise owner.
Step 2: Review Your Membership Agreement
Check the cancellation, freeze, billing and notice provisions in your agreement.
Policies can vary because clubs are independently owned and local laws differ.
Step 3: Contact the Club’s Billing Provider
If your issue concerns a payment processed by ABC Fitness, call:
1-888-827-9262
or email:
Step 4: Keep Complaint Documentation
Save your membership agreement, payment records, emails and any cancellation or freeze requests.
Step 5: Follow Up With Club Management
If the first response does not resolve the issue, contact the club manager again and reference your previous communication.
Step 6: Contact Corporate Member Solutions
Call:
1-800-704-5004
or email:
Provide the exact club location and details of the issue.
Step 7: Request Additional Review
Ask Member Solutions whether the complaint can be escalated to the appropriate franchise or corporate support team.
Step 8: Contact Corporate Headquarters When Appropriate
For broader unresolved corporate correspondence:
Anytime Fitness Franchisor LLC
111 Weir Drive
Woodbury, MN 55125
Corporate Phone: 651-438-5000
Step 9: Keep Billing Disputes Separate
If the issue is specifically a card or bank-account dispute, preserve all payment records and follow the appropriate billing-dispute procedure.
Step 10: Consider an External Consumer Complaint Process
If a significant membership or billing dispute remains unresolved, members may consider the consumer-protection or payment-dispute options available in their jurisdiction.
