KellyOCG Headquarters & Corporate Office

About KellyOCG

KellyOCG, short for Kelly Outsourcing & Consulting Group, is the workforce outsourcing, consulting, and managed-solutions business of Kelly Services. Its roots connect directly to Kelly’s broader history, which began in 1946 when William Russell Kelly opened Russell Kelly Office Service in Detroit, Michigan and helped establish the modern temporary staffing industry. KellyOCG itself was created in 1995 as a dedicated outsourcing and consulting division and became one of the early pioneers of managed service provider programs for large enterprise workforces.

Today, KellyOCG provides technology-enabled workforce management and advisory services to major organizations around the world. Its services include managed service provider programs, recruitment process outsourcing, permanent hiring, total talent programs, external workforce management, services procurement, payroll solutions, workforce intelligence, supplier management, technology consulting, and strategic workforce advisory. KellyOCG currently delivers services in more than 70 countries and supports clients across industries including technology, life sciences, financial services, manufacturing, healthcare, and other large enterprise sectors.

KellyOCG is not a separate publicly traded company. It operates as a specialized business unit of Kelly Services, Inc., a publicly traded workforce solutions company. Kelly expanded KellyOCG’s capabilities through acquisitions including RocketPower in 2022 and the Sevenstep business as part of its 2024 Motion Recruitment Partners acquisition. The current Kelly world headquarters remains at 999 West Big Beaver Road in Troy, Michigan. KellyOCG maintains operational leadership from the Detroit metropolitan area while also using regional headquarters and delivery hubs across Europe, Asia-Pacific, India, Malaysia, Mexico, and other markets.

KellyOCG Headquarters & Corporate Office Address

Current Headquarters

KellyOCG
c/o Kelly Services, Inc.
999 West Big Beaver Road
Troy, MI 48084-4782
United States

KellyOCG’s current official About information identifies the Kelly world headquarters at this Troy, Michigan address and explains that KellyOCG operates as part of Kelly.

Corporate Office

Kelly Services, Inc.
999 West Big Beaver Road
Troy, MI 48084
United States

The Troy headquarters supports executive leadership, finance, legal functions, human resources, technology, global operations, investor relations, and KellyOCG’s broader North American workforce solutions organization.

Mailing Address

Kelly Services, Inc.
999 West Big Beaver Road
Troy, MI 48084
United States

Current SEC filings and Kelly privacy documentation use this address for formal company correspondence.

Other Important Address

Kelly APAC Headquarters
50 Raffles Place
Singapore Land Tower
Singapore 048623

KellyOCG also operates globally through regional leadership centers, including Asia-Pacific headquarters in Singapore and EMEA headquarters in London.

Quick Information

Corporate Phone Number

248-362-4444

This is the verified corporate telephone number for Kelly Services’ Troy world headquarters.

Customer Service Number

1-800-535-5901

Kelly publishes 800-KELLY-01 as a general contact number for workforce, business, and service inquiries.

Corporate Office Address

999 West Big Beaver Road, Troy, MI 48084-4782, United States.

Headquarters Address

999 West Big Beaver Road, Troy, MI 48084-4782, United States.

Email

privacy@kellyservices.com

This is a verified Kelly corporate email for privacy and personal-information matters. KellyOCG business inquiries are normally submitted through its dedicated Contact Us form.

Industry

Workforce outsourcing, managed services, recruitment process outsourcing, talent consulting, staffing technology, workforce analytics, and human-capital services.

Founded

KellyOCG was established in 1995. Parent company Kelly was founded in 1946.

Global Reach

KellyOCG delivers workforce solutions in more than 70 countries.

Parent Company

Kelly Services, Inc., a publicly traded workforce solutions company.

Corporate Office Hours

Public walk-in office hours are not prominently published. Business support is handled through Kelly representatives, online forms, and regional teams.

Website

https://www.kellyocg.com/

Investor Relations / Careers Page

Investor Relations: https://ir.kellyservices.com/

Careers: https://www.kellyservices.com/careers/

KellyOCG Products & Services

Managed Service Provider Programs

KellyOCG designs and operates managed service provider programs that help large companies manage contingent labor, staffing suppliers, workforce costs, compliance, and vendor performance.

Recruitment Process Outsourcing

The company manages some or all of a client’s permanent hiring process, including recruiting strategy, sourcing, screening, talent acquisition technology, and candidate management.

External Workforce Programs

KellyOCG helps businesses manage contractors, temporary workers, consultants, freelancers, and other external talent through structured enterprise workforce programs.

Total Talent Solutions

Total Talent programs combine permanent and contingent workforce strategies to give clients a more complete view of talent demand, supply, cost, and workforce planning.

Workforce Advisory

Consultants help organizations evaluate workforce models, operating structures, technology, supplier strategies, labor-market conditions, and future talent needs.

Workforce Intelligence

KellyOCG uses labor-market data, analytics, benchmarking, and workforce insights to help clients make better decisions about hiring, compensation, location, and talent strategy.

Services Procurement

The company helps organizations manage statement-of-work projects and outsourced services, including supplier governance, spend visibility, risk, and procurement processes.

Payroll Outsourcing

KellyOCG provides payroll-related workforce solutions for qualifying contingent and project workers, reducing administrative complexity for enterprise clients.

Supplier Management

KellyOCG manages staffing suppliers and talent vendors on behalf of clients, including onboarding, performance measurement, compliance, and ongoing relationship management.

Talent Technology Consulting

The company helps organizations select, integrate, optimize, and manage workforce technology platforms, including vendor management systems and recruiting technologies.

Direct Sourcing

KellyOCG helps companies build and manage branded talent communities that allow organizations to source qualified contingent workers more directly.

Global Workforce Solutions

The organization supports multinational clients through workforce programs operating across the Americas, Europe, Asia-Pacific, and other regions.

KellyOCG Corporate Phone Numbers

Corporate Phone Number

248-362-4444

This is the verified telephone number for Kelly’s Troy, Michigan world headquarters.

Corporate Headquarters Number

248-362-4444

KellyOCG operates as a Kelly business unit, so this is the appropriate headquarters-level corporate number.

Headquarters Number

248-362-4444

Corporate, business, investor, and administrative callers can use this number when they do not have an assigned KellyOCG contact.

Corporate Office Number

248-362-4444

This number serves Kelly Services’ principal executive office at 999 West Big Beaver Road.

Customer Service Number

1-800-535-5901

Kelly publishes 800-KELLY-01 for general service and business inquiries.

Customer Support Number

1-800-535-5901

Clients and prospective customers can use this number to request routing to the appropriate Kelly or KellyOCG specialist.

Employment Accommodation Number

866-535-5948

Kelly publishes 866-KELLY4U for people who need accommodation or assistance with the employment process.

Ethics Hotline Number

877-978-0049

Kelly’s independently administered Business Conduct and Ethics Reporting Program is available 24 hours a day, seven days a week.

Supplier Support Number

Public verified universal number not available.

KellyOCG suppliers use region-specific email teams and supplier-support resources rather than one centralized public telephone number.

Sales Number

1-800-535-5901

Prospective enterprise clients can begin with Kelly’s general contact number or use KellyOCG’s online business inquiry form.

Investor Relations Number

Public verified dedicated KellyOCG number not applicable.

KellyOCG is not separately publicly traded. Investor matters should be directed to Kelly Services Investor Relations.

International Number

+1-248-362-4444

International corporate callers can use Kelly’s Troy headquarters number when a regional contact is unavailable.

How to Reach a Real Person at KellyOCG

For a company seeking MSP, RPO, workforce consulting, talent technology, or another KellyOCG service, call 1-800-535-5901 or submit the official KellyOCG business inquiry form. Existing enterprise clients should normally contact their assigned program leader, account director, or service-delivery team because those contacts can access the client’s program, supplier, contract, and workforce information directly.

Before calling, have the company name, country or region, workforce challenge, approximate hiring or contingent-worker volume, current technology platform, and existing Kelly relationship available. For supplier issues, use the appropriate KellyOCG regional supplier-support team rather than general customer service.

For ethical or compliance concerns, Kelly’s Business Conduct and Ethics Reporting Program can be reached at 877-978-0049. Privacy questions should be directed to privacy@kellyservices.com. Corporate matters can be escalated through Kelly’s Troy headquarters at 248-362-4444.

How to File a Complaint Against KellyOCG

Complaints may involve workforce programs, recruiters, suppliers, payroll, employment practices, privacy, contracts, discrimination, business conduct, or service delivery. Before escalating, gather program details, assignment information, emails, contracts, invoices, payroll records, and previous case information.

Step 1: Contact Customer Service

Begin with the assigned KellyOCG account manager, recruiter, program manager, supplier team, or Kelly contact. Explain the concern and request that it be documented.

Step 2: Contact the Relevant Department

Payroll issues should go to payroll support, supplier concerns to supplier management, employment issues to HR or Employee Relations, and enterprise service problems to the account leadership team.

Step 3: Request Supervisor or Management Review

If the initial representative cannot resolve the issue, request escalation to the program director, regional leader, HR representative, account executive, or other appropriate manager.

Step 4: Use the Company’s Written Complaint Channel

Document the issue through the appropriate KellyOCG contact or Kelly corporate process. Include dates, project or assignment information, supporting records, and the requested resolution.

Step 5: Contact Corporate Headquarters

Serious unresolved matters can be directed to Kelly Services, Inc., 999 West Big Beaver Road, Troy, MI 48084. Identify the KellyOCG program and previous escalation history.

Step 6: Use the Specialized Complaint or Dispute Department

Compliance or ethics concerns can use the 877-978-0049 hotline. Privacy complaints can go to privacy@kellyservices.com, while employment matters may require Employee Relations or Human Resources.

Step 7: File With the Appropriate Regulator

Employment complaints can involve the Equal Employment Opportunity Commission, U.S. Department of Labor, state labor departments, privacy regulators, or other authorities depending on the issue.

Step 8: Use Consumer Protection or Financial Dispute Options

KellyOCG primarily provides commercial and workforce services, so many disputes are governed by employment relationships, supplier contracts, or enterprise service agreements rather than consumer law.

Step 9: Consider Formal Legal or Arbitration Procedures

For significant wage, discrimination, contractual, privacy, or commercial disputes, review the applicable employment, staffing, supplier, or client agreement. Preserve supporting evidence and obtain qualified legal advice where internal and regulatory processes do not resolve the matter.