TJX Companies
The TJX Companies, Inc. is a global off-price retailer headquartered in Framingham, Massachusetts. The company operates well-known retail brands including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. TJX’s business model focuses on buying branded, designer, fashion, home, and lifestyle merchandise and selling it at prices typically below traditional full-price retailers.
TJX’s modern history dates to 1976, when Bernard Cammarata led the launch of TJ Maxx. The company has since grown into one of the world’s largest off-price retail organizations. As of January 31, 2026, TJX operated 5,214 stores, and by May 2, 2026 that figure had increased to 5,262 stores. Its businesses operate across ten countries and three continents.
Current corporate leadership includes Ernie Herrman, Chief Executive Officer and President, and Carol Meyrowitz, Executive Chairman of the Board. TJX reported approximately 377,000 associates as of January 31, 2026 and generated $60.4 billion in net sales for fiscal 2026.
508-390-1000
This is the current main corporate number for The TJX Companies.
TJX uses separate Customer Service numbers by retail brand rather than one universal retail support line.
TJ Maxx In-Store: 1-800-926-6299
TJ Maxx Online: 1-833-888-0776
Marshalls In-Store: 1-888-627-7425
Marshalls Online: 1-833-888-0776
HomeGoods: 1-800-888-0776
Sierra: 1-800-713-4534
Homesense: 1-855-660-4663.
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
United States
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
United States
TJX’s current SEC filing identifies this address as the company’s principal executive office.
Compliance Officer: complianceofficer@tjx.com
Privacy: dataprivacy@tjx.com
TJX generally uses brand-specific customer forms rather than one universal consumer email.
Off-Price Retail, Apparel, Home Furnishings, Footwear, Accessories, E-Commerce and Specialty Retail
TJX traces its modern operating history to:
1976
when TJ Maxx was launched.
Ernie Herrman
Carol Meyrowitz.
Approximately:
377,000 associates
as of January 31, 2026.
At fiscal year-end January 31, 2026:
5,214 stores
By May 2, 2026:
5,262 stores.
10 countries
across three continents.
$60.4 billion.
Approximately $5.5 billion.
New York Stock Exchange
Ticker:
TJX.
TJX recruits across stores, distribution centers, buying, merchandising, finance, IT, marketing, HR, logistics, and corporate operations.
TJX is a parent retail company whose products and services are delivered through multiple brands. Its assortment changes frequently because its off-price model relies on rapidly rotating merchandise bought from thousands of suppliers.
TJ Maxx sells women’s, men’s, children’s, and family apparel, footwear, accessories, beauty, jewelry, luggage, and home merchandise.
The brand is one of TJX’s largest U.S. retail businesses and operated 1,348 stores at January 31, 2026.
Marshalls offers branded clothing, shoes, accessories, home products, beauty items, and family merchandise at off-price retail prices.
TJX reported 1,255 U.S. Marshalls stores at fiscal 2026 year-end.
HomeGoods specializes in furniture, décor, kitchen products, bedding, storage, lighting, seasonal merchandise, and other home categories.
The business operated 963 U.S. stores as of January 31, 2026.
Homesense focuses on furniture and expanded home categories, providing a larger-format complement to HomeGoods in selected markets.
TJX operated 79 U.S. Homesense stores at fiscal 2026 year-end and also operates Homesense internationally.
Sierra sells outdoor, active, travel, footwear, camping, sporting, and lifestyle merchandise at off-price prices.
The chain operated 145 stores at the end of fiscal 2026.
Winners is a major Canadian off-price retailer offering apparel, shoes, accessories, beauty, and home merchandise.
TJX reported 316 Winners stores at January 31, 2026.
TK Maxx is TJX’s major international off-price fashion and home brand in Europe and Australia.
The company operated 673 European TK Maxx stores and 88 Australian TK Maxx stores at fiscal 2026 year-end.
TJX stores offer women’s, men’s, juniors, children’s, and family apparel across many brands.
Inventory changes rapidly and typically includes branded and designer merchandise purchased through TJX’s off-price sourcing network.
Footwear categories include sneakers, boots, sandals, athletic shoes, dress shoes, and seasonal styles.
Selection varies significantly by banner, location, season, and available buying opportunities.
TJX brands sell handbags, wallets, jewelry, belts, scarves, sunglasses, watches, luggage, and other fashion accessories.
Beauty assortments can include skincare, haircare, fragrances, makeup, bath products, grooming products, and beauty tools.
Availability varies by store because merchandise is frequently rotated.
HomeGoods, Homesense, TJ Maxx, Marshalls, and other brands sell home décor including artwork, mirrors, decorative accessories, lamps, rugs, baskets, pillows, and seasonal merchandise.
HomeGoods and Homesense stores offer furniture including chairs, tables, cabinets, stools, benches, and accent furniture.
Larger products can vary by location and are often available in limited quantities.
TJX businesses sell cookware, dishes, glassware, utensils, food-storage products, kitchen accessories, and dining products.
Merchandise includes sheets, blankets, comforters, pillows, towels, bath accessories, and related home products.
TJX’s inventory includes seasonal décor, holiday merchandise, gifts, outdoor living items, and event-related products.
TJX operates multiple e-commerce websites.
The company currently reports six e-commerce websites across its broader global business.
TJMaxx.com allows U.S. customers to purchase apparel, footwear, beauty, accessories, home merchandise, and other qualifying products online.
Marshalls.com supports U.S. online shopping for apparel, home, shoes, beauty, and accessories.
Sierra.com provides online ordering for outdoor, footwear, activewear, travel, camping, and related merchandise.
TJ Maxx’s current standard in-store policy generally provides refunds to the original payment method for qualifying merchandise returned with a receipt within 30 days.
Additional restrictions apply to items without receipts, merchandise credits, used items, and specific product categories.
TJX offers the TJX Rewards Credit Card for qualifying customers.
Dedicated account support is provided separately from ordinary store Customer Service.
TJX also offers the TJX Rewards Platinum Mastercard.
Cardholder support uses a separate toll-free customer-service number.
TJX brands sell physical and digital gift cards for qualifying retail purchases.
Terms and brand acceptance vary according to the card and business.
Each TJX brand offers online store-search functionality where customers can find locations, hours, and store information.
508-390-1000.
508-390-1000
508-390-1000
508-390-1000
1-800-926-6299
Monday to Friday: 9:00 AM to 6:00 PM ET.
1-833-888-0776.
1-888-627-7425
1-833-888-0776.
1-800-888-0776
1-800-713-4534
1-855-660-4663.
1-800-952-6133
1-877-890-3150.
508-390-2323
This number is intended for analysts and institutional investors seeking corporate financial information.
1-866-606-8365
Outside the United States:
1-201-680-6578
Transfer Agent:
Computershare.
508-390-2323
TJX identifies this as the Global Communications contact.
404-382-5400
Toll-free:
1-866-312-8266
Provider:
Experian Verify.
404-829-1336
complianceofficer@tjx.com.
dataprivacy@tjx.com.
TJX does not publish one universal retail billing line.
Store purchase questions should be directed to the applicable retail brand, while TJX Rewards credit-card billing concerns should use the applicable card-support number.
TJX operates in multiple countries, but Customer Service is organized by banner and market rather than through one universal international phone number.
TJX does not publish one corporate emergency hotline for customers.
Immediate police, fire, medical, or store-safety emergencies should be reported to local emergency services and store management.
TJX does not publish one universal applicant HR line.
Careers:
For ordinary retail complaints, contact the specific brand rather than the TJX corporate headquarters. TJ Maxx customers can call 1-800-926-6299 for in-store issues or 1-833-888-0776 for online orders. Marshalls customers should use 1-888-627-7425 for in-store concerns and 1-833-888-0776 for online orders. HomeGoods uses 1-800-888-0776, Sierra uses 1-800-713-4534, and Homesense uses 1-855-660-4663.
For general corporate inquiries that are not regular Customer Service matters, call 508-390-1000. Investors and media professionals should use 508-390-2323. When contacting any retail support team, keep the store location, purchase date, receipt, order number, item details, and previous correspondence available.
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
United States
Corporate Phone: 508-390-1000.
770 Cochituate Road
Framingham, MA 01701
TJX’s fiscal 2026 Form 10-K identifies this as the company’s principal executive office.
Ernie Herrman
Herrman currently serves as Chief Executive Officer and President.
Carol Meyrowitz
Meyrowitz currently serves as Executive Chairman of the Board.
John Klinger
Klinger currently serves as Senior Executive Vice President and Chief Financial Officer.
$60.4 billion
up approximately 7% from the prior year.
$5.5 billion
5,214 stores
at January 31, 2026.
By May 2, 2026:
5,262 stores.
Approximately:
377,000 associates.
TJX operates stores in:
10 countries
across:
3 continents.
At January 31, 2026:
TJ Maxx: 1,348
Marshalls: 1,255
HomeGoods: 963
Sierra: 145
Homesense: 79.
At January 31, 2026:
Winners: 316
HomeSense: 162
Marshalls: 111.
At January 31, 2026:
TK Maxx: 673
Homesense: 74.
At January 31, 2026:
TK Maxx: 88.
New York Stock Exchange
Ticker:
TJX
Customers filing a complaint should first identify the specific TJX brand involved, such as TJ Maxx, Marshalls, HomeGoods, Homesense, or Sierra. Keep the receipt, order number, store address, transaction date, item details, photographs if relevant, and earlier Customer Service correspondence.
For an in-store complaint, contact the manager at the location involved or call the applicable brand’s Customer Service line. TJ Maxx uses 1-800-926-6299, Marshalls 1-888-627-7425, HomeGoods 1-800-888-0776, Sierra 1-800-713-4534, and Homesense 1-855-660-4663. Explain what happened, provide the receipt or order details, and state the resolution you are requesting.
For online TJ Maxx or Marshalls orders, call 1-833-888-0776 or use the applicable brand’s online Customer Service form. Include the order number, delivery date, tracking information, item details, and photographs for damaged or incorrect merchandise. Keep confirmation of any return, refund, or replacement request.
If the first contact does not resolve the issue, ask for supervisor or management review. Explain the prior response, provide the case history, and identify the specific outcome you are seeking. For privacy complaints, use dataprivacy@tjx.com or TJX’s privacy-request system. Compliance concerns can be directed to complianceofficer@tjx.com.
For a serious unresolved corporate complaint, send written correspondence to The TJX Companies, Inc., 770 Cochituate Road, Framingham, MA 01701. Include your name, contact information, retail brand, store location or online order number, transaction details, previous complaint history, and the resolution requested. Attach copies rather than original documentation and keep proof of delivery.
If the issue remains unresolved, the appropriate external route depends on the complaint. Payment-card disputes may be raised with the card issuer, general retail consumer complaints may be submitted to the relevant state Attorney General or consumer-protection agency, and privacy complaints may involve the applicable state privacy regulator. Product-safety concerns may also fall under the Consumer Product Safety Commission depending on the merchandise involved. Keep receipts, photos, support transcripts, and TJX responses before escalating.
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