Shoppers Food & Pharmacy Headquarters & Corporate Office

Shoppers Food & Pharmacy

About Shoppers Food & Pharmacy

Shoppers Food, historically known as Shoppers Food & Pharmacy and Shoppers Food Warehouse, is a regional supermarket chain serving communities in Maryland, Northern Virginia, and the Washington, D.C. market. The retailer operates full-service grocery stores offering fresh produce, meat, poultry, seafood, bakery products, deli foods, frozen items, packaged groceries, household products, health and beauty items, and other everyday essentials. Shoppers has traditionally positioned itself around “Everyday Low Warehouse Pricing,” emphasizing competitive prices without requiring customers to use a traditional savings card.

The company’s history dates to 1949, when the business began as Jumbo Food Stores. The chain later developed into Shoppers Food Warehouse and became known throughout the Washington metropolitan area for large-format grocery stores and products such as its Colossal Donuts. In 1999, Shoppers became part of the business that is now United Natural Foods, Inc. (UNFI). Current Shoppers information continues to identify the supermarket chain as part of the UNFI family.

Shoppers remains an active UNFI-owned retail chain, although its store network is smaller than it was historically. Current industry data identifies approximately 22 Shoppers stores, while current UNFI employment pages continue to recruit employees specifically for Shoppers stores in Maryland and Virginia. Shoppers’ current corporate business address is associated with 16901 Melford Boulevard, Suite 300, Bowie, MD 20715.

Shoppers Food & Pharmacy Headquarters & Corporate Office Address

Current Headquarters

Shoppers Food Warehouse Corp.
16901 Melford Boulevard
Suite 300
Bowie, MD 20715
United States

This address continues to appear in current business records, employment-related records, and industry information for Shoppers Food Warehouse.

Corporate Office

16901 Melford Boulevard, Suite 300
Bowie, MD 20715

The Bowie office should be treated as Shoppers’ current division-level corporate address.

Mailing Address

Shoppers Food Warehouse Corp.
16901 Melford Boulevard, Suite 300
Bowie, MD 20715

Other Important Address

For certain digital-account and privacy-related matters, UNFI’s retail privacy policy provides a centralized Customer Care mailing address

Attn: Customer Care Center
421 3rd Street South
Stillwater, MN 55082

Shoppers digital-account inquiries can also use myshoppers@shoppersfood.com.

Parent Company Corporate Offices

Shoppers is owned and operated by United Natural Foods, Inc., which maintains major corporate offices in Providence, Rhode Island and Minneapolis, Minnesota.

Quick Information

Corporate Phone Number

301-306-8600

This number is consistently associated with Shoppers Food Warehouse’s Bowie corporate office in current business and industry records.

Customer Service Number

301-306-8600

Shoppers does not prominently publish a separate nationwide call-center number on its current official corporate information. Store-specific concerns should generally begin with the applicable store.

Corporate Office Address

16901 Melford Boulevard, Suite 300, Bowie, MD 20715

Headquarters Address

16901 Melford Boulevard, Suite 300, Bowie, MD 20715

Email

Digital Account / Shoppers Account Support: myshoppers@shoppersfood.com

Industry

Supermarkets, Grocery Retail, Food, Household Products and Retail Pharmacy-Related Services

Founded

1949

The business began as Jumbo Food Stores.

Number of Employees

Shoppers does not publish a precise current chain-only employee count. Parent company UNFI employs 29,000+ people across its broader distribution, corporate, and retail operations.

Number of Stores

Approximately 22 stores

Current 2025 regional grocery-market data identifies 22 Shoppers Food locations. Store totals can change as UNFI adjusts its retail portfolio.

Corporate Office Hours

Shoppers does not prominently publish public walk-in hours for its Bowie corporate office. Individual supermarket hours vary by store.

Website

https://www.shoppersfood.com/

Careers Page

https://jobs.unfi.com/

UNFI’s careers platform includes a dedicated Shoppers Food employment category.

Shoppers Food & Pharmacy Products & Services

Grocery Products

Shoppers operates full-service supermarkets selling packaged foods, canned goods, cereals, snacks, sauces, condiments, baking ingredients, beverages, pantry staples, and other everyday grocery products. The chain’s low-price positioning is designed to serve routine household shopping rather than only specialty grocery needs.

Fresh Produce

Shoppers carries fresh fruits and vegetables sourced through domestic and international suppliers. The company promotes a broad produce selection as one of its core full-service supermarket departments.

Fresh Meat

Shoppers offers fresh beef, pork, and other meat products through in-store meat departments. The chain has historically promoted private and supplier-supported meat programs alongside everyday cuts and family-size packages.

USDA Choice Beef

Shoppers markets USDA Choice beef, including products associated with its Stockman and Dakota programs. Selection varies by store and current supplier availability.

Fresh Poultry

Customers can purchase fresh and frozen chicken, turkey, and other poultry products. Shoppers highlights Grade A chicken among its core fresh-food offerings.

Seafood

Shoppers stores include fresh and frozen seafood selections at participating locations. Offerings can include fish, shellfish, packaged seafood, and other items according to market availability.

Steamed Shrimp

Shoppers is known for offering steamed shrimp at participating seafood counters. The service gives customers a ready-to-eat seafood option prepared in-store.

Deli

In-store deli departments provide sliced meats, cheeses, prepared foods, sandwiches, and other ready-to-eat products. Current Shoppers marketing highlights premium deli meat and cheese selections.

Hot Foods

Selected Shoppers stores provide hot prepared foods for customers seeking ready-to-eat meals. Availability can include chicken, side dishes, entrées, and other prepared foods depending on the location.

Bakery

Shoppers operates bakery departments offering breads, cakes, pastries, cookies, and other baked products. Store bakery selections vary according to location and demand.

Colossal Donuts

Shoppers’ Colossal Donuts are one of the chain’s best-known signature bakery items. The oversized donuts have been associated with the Shoppers brand for many years and continue to be promoted in company descriptions.

Fresh Fruit and Salad Bars

Participating stores may provide fresh fruit and salad bars with prepared produce, salad ingredients, and ready-to-eat items. Availability varies by location.

Natural and Organic Foods

Shoppers carries a selection of natural and organic grocery products alongside conventional supermarket brands. The company positions these products as value-oriented alternatives rather than a separate premium-only assortment.

Essential Everyday

Shoppers carries Essential Everyday private-label products associated with UNFI’s retail and wholesale network. Categories can include groceries, household goods, frozen products, dairy items, and other staples.

Dairy Products

Stores sell milk, cheese, yogurt, butter, eggs, and other refrigerated products from national, regional, and private-label suppliers.

Frozen Foods

Shoppers’ frozen-food departments carry frozen vegetables, meals, pizzas, desserts, seafood, meat, and other convenience products.

Household Products

Customers can purchase paper goods, cleaning supplies, laundry products, storage products, and other household necessities during their grocery trip.

Health and Beauty Products

Shoppers carries personal-care, health, grooming, and beauty products. Exact selection varies by supermarket size and location.

Weekly Specials

Shoppers publishes weekly promotional pricing and advertised specials on selected grocery, meat, produce, household, and other products.

Digital Coupons

Shoppers’ current digital tools allow account users to access offers and digital-coupon functionality. The chain’s app and account systems can use customer phone numbers and account information to administer offers.

Shoppers Mobile App

The Shoppers mobile application supports digital grocery-shopping features such as weekly ads, account functions, coupons, and other store information.

Online Grocery Ordering

Customers in supported markets can order groceries online through available digital-shopping and delivery partners. Service availability depends on the store and ZIP code.

Grocery Delivery

Shoppers participates in online grocery delivery through supported third-party services in eligible markets. Delivery prices, product availability, substitutions, and fees can differ from in-store shopping.

Pickup

Participating stores may provide pickup for eligible online grocery orders. Customers should confirm local availability through the Shoppers website or supported ordering platform.

Community Giving

Shoppers supports local organizations, schools, churches, food banks, and nonprofit groups throughout its market area. The company highlights support for organizations such as regional food banks and the American Red Cross.

Shoppers Food & Pharmacy Corporate Phone Numbers

Corporate Phone Number

301-306-8600

Corporate Headquarters Number

301-306-8600

Headquarters Number

301-306-8600

Corporate Office Number

301-306-8600

Customer Service Number

301-306-8600

For store-specific issues, the local store number should usually be used first.

Customer Support Number

No separate universal verified customer-support line is prominently published. Use the corporate number or individual store contact.

Toll-Free Number

No current universal Shoppers toll-free number is clearly published through Shoppers’ official corporate materials.

Sales Number

Not applicable as a conventional centralized consumer sales line. Grocery purchases are handled through individual stores and online ordering.

Billing Number

No universal public billing department number is listed.

Regional Office Number

No universal regional-office line is publicly promoted.

Branch Office Number

Individual store phone numbers vary by location.

International Number

Not applicable. Shoppers primarily serves the Washington, D.C., Maryland, and Northern Virginia region.

Emergency / After-Hours Number

Shoppers does not publish a corporate emergency hotline. In a medical, fire, security, or immediate safety emergency at a store, contact 911 and store management.

Investor Relations Number

Shoppers is not separately publicly traded. Investor matters relate to parent company United Natural Foods, Inc.

Media / Press Number

No dedicated Shoppers media phone number is prominently listed for public use. Corporate media matters may be handled through UNFI.

Human Resources Number

No universal Shoppers applicant HR number is prominently published.

Careers

https://jobs.unfi.com/

Store Numbers

Store-specific contacts should be obtained through Shoppers’ official store information or local store listing.

How to Reach a Real Person at Shoppers Food & Pharmacy

For a problem involving an in-store purchase, employee interaction, product quality, pricing, refund, checkout issue, or store conditions, the best first step is to contact the Shoppers location where the transaction occurred. Ask for the Customer Service desk or store manager. Have the receipt, transaction date, product information, loyalty or digital-account details where applicable, and a clear explanation of the issue available.

If local store management cannot resolve the matter, contact Shoppers’ Bowie corporate office at 301-306-8600 and provide the store location, date, manager already contacted, and any supporting documentation. Digital Shoppers account matters can use myshoppers@shoppersfood.com, which UNFI’s current retail privacy policy identifies as the Shoppers account-contact address.

For employment questions, use UNFI’s careers platform because Shoppers employment is managed within the broader UNFI organization. Current UNFI hiring pages continue to list Shoppers Food retail roles in Maryland and Virginia.

How to File a Complaint Against Shoppers Food & Pharmacy

Complaints can involve pricing, food quality, refunds, customer service, store cleanliness, employee conduct, digital accounts, online orders, delivery, food safety, discrimination, or other supermarket issues. Keep your receipt, store address, transaction date and time, product packaging, photographs where relevant, online-order information, employee or manager names, and previous correspondence before escalating.

Step 1: Contact Customer Service

Start with the Customer Service desk at the Shoppers store where the problem occurred. Explain the issue clearly, provide the receipt or order number, and request the specific resolution you want, such as a refund, exchange, pricing correction, or management review. For perishable food or product-quality concerns, retain the packaging, UPC, sell-by date, lot information, and photographs if doing so is safe.

Step 2: Contact the Relevant Department

If the complaint concerns the meat department, bakery, deli, produce, online ordering, digital coupons, or another specialized department, ask the store manager to involve that department’s manager. Digital account concerns can also be directed to myshoppers@shoppersfood.com. Providing the exact department and transaction details makes it easier to investigate the complaint.

Step 3: Request Supervisor or Management Review

If the initial Customer Service representative cannot resolve the problem, ask for the Store Manager or another senior manager. Explain what has already happened and provide the names of employees previously contacted. For recurring issues such as repeated incorrect pricing, expired products, or poor service, document more than one incident where possible.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through Shoppers’ digital Customer Care or account channel when available so that there is a written record. Include the store address, receipt details, date, photographs, and a clear request for resolution. For account and privacy matters, myshoppers@shoppersfood.com is an official Shoppers-related email published within UNFI’s retail privacy policy.

Step 5: Contact Corporate Headquarters

If store management does not resolve the issue, contact or write to Shoppers Food Warehouse Corp., 16901 Melford Boulevard, Suite 300, Bowie, MD 20715. The main corporate number is 301-306-8600. Provide the store location, previous management contacts, receipt, product information, and the outcome requested.

Step 6: Use the Specialized Complaint or Dispute Department

Certain complaints may need to be routed through UNFI rather than Shoppers store management. Examples include privacy, employment, corporate ethics, vendor, or significant operational concerns. Online-order delivery problems involving a third-party provider may also require a separate complaint with the delivery platform in addition to Shoppers.

Step 7: File With the Appropriate Regulator

Food-safety, contamination, sanitation, or temperature-control concerns can be reported to the local or state health department. Packaged-food concerns may fall under FDA or USDA jurisdiction depending on the product. Weights-and-measures agencies can investigate certain pricing or scale complaints, while employment issues may involve labor agencies.

Step 8: Use Consumer Protection or Financial Dispute Options

General unresolved consumer complaints can be submitted to the Maryland Attorney General, Virginia Attorney General, District of Columbia consumer-protection authorities, or another agency based on the store location. Payment-card disputes can also be raised with the card issuer when appropriate. Keep the original receipt and all Shoppers responses before escalating.

Step 9: Consider Formal Legal or Arbitration Procedures

If the dispute involves significant financial loss, personal injury, discrimination, foodborne illness, or another serious issue that has not been resolved through store, corporate, or regulatory channels, consider obtaining appropriate legal advice. Preserve receipts, photographs, medical documentation where applicable, product packaging, correspondence, and witness information before pursuing any formal claim.

Kevin

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