The Honey Baked Ham
The Honey Baked Ham Company, often branded as HoneyBaked, is a family-founded premium food retailer best known for its spiral-sliced, sweet-glazed Honey Baked Ham. The company also sells turkey breasts, whole turkeys, side dishes, desserts, lunch sandwiches, salads, catering, meal combinations, gift cards, business gifts, and shipped food products. Its business combines specialty food retail, restaurant-style lunch service, catering, e-commerce, gifting, and franchising.
The business was founded in 1957 by Harry J. Hoenselaar, who developed and patented a spiral-slicing machine and opened the first HoneyBaked store in Detroit, Michigan. The brand’s signature preparation combines spiral slicing with a sweet, crunchy glaze applied to the ham. More than six decades later, the company remains closely associated with Thanksgiving, Christmas, Easter, family celebrations, corporate gifting, and holiday meals, while also expanding its year-round lunch and catering business.
HoneyBaked remains privately held and family owned, but its executive leadership has evolved. The current franchise leadership page identifies Deborah Derby as Chief Executive Officer. The company is headquartered in Alpharetta, Georgia and operates more than 400 locations nationwide. During 2025, HoneyBaked opened 12 new stores and continued signing multi-unit development agreements for expansion during 2026.
The Honey Baked Ham Company, LLC
3875 Mansell Road
Alpharetta, GA 30022
United States
Current 2026 state corporate records identify this as the company’s principal and mailing address, while HoneyBaked franchise materials refer to its corporate headquarters in Alpharetta.
The Honey Baked Ham Company, LLC
3875 Mansell Road
Alpharetta, GA 30022
This address supports corporate leadership, franchise operations, marketing, finance, supply chain, and other centralized company functions.
3875 Mansell Road
Alpharetta, GA 30022
Current state registration records show the principal and mailing addresses as the same.
HoneyBaked operates individual retail stores throughout the United States. Store-specific complaints, pickup orders, catering requests, and local inventory questions should usually be directed to the specific store rather than mailed to corporate headquarters.
The company was founded in Detroit, Michigan, but its modern corporate headquarters is in Alpharetta, Georgia. The Detroit origin should therefore be treated as historical, not as the current headquarters location.
A separate executive switchboard is not prominently published on HoneyBaked’s main consumer site.
The verified current Customer Service line is
800-367-7720.
800-367-7720
3875 Mansell Road, Alpharetta, GA 30022
3875 Mansell Road, Alpharetta, GA 30022
HoneyBaked does not prominently publish one universal consumer-support email on its current public site.
Current company materials use specialized contacts depending on function.
Premium Food Retail, Specialty Foods, Restaurant and Lunch Service, Catering, E-Commerce, Gifting and Franchising
1957
Founder: Harry J. Hoenselaar.
HoneyBaked does not publish a precise current company-wide employee number in its main official materials.
More than 400 locations nationwide.
HoneyBaked does not prominently publish walk-in corporate headquarters hours. Customer-service and store hours vary by function and location.
HoneyBaked is privately held, so a public-company Investor Relations page is not applicable.
Careers: https://www.honeybaked.com/careers
The signature Honey Baked Ham is the company’s best-known product. Hams are spiral sliced and hand finished with HoneyBaked’s sweet and crunchy glaze, then sold fully cooked so customers can serve them chilled, at room temperature, or according to current serving instructions.
HoneyBaked offers boneless ham for customers who want the company’s signature flavor in a smaller or easier-to-carve format. Boneless options are commonly used for smaller gatherings, gifts, sandwiches, and everyday meals.
HoneyBaked sells roasted and smoked turkey breast with its signature glazed preparation. Turkey breast can be purchased as a holiday entrée, paired with ham, used in catering, or purchased for sandwiches and smaller meals.
Whole roasted, smoked, and seasonal turkey products are available for holiday and family meals. Product availability varies by season, store, and shipping schedule.
HoneyBaked offers meal and gifting combinations that pair its ham with roasted or smoked turkey breast. These are designed for larger family gatherings and customers who want multiple centerpiece proteins.
HoneyBaked introduced HoneyBaked Prime Rib as part of its recent menu innovation. The company reported strong performance for the product during the 2025 holiday season and continued featuring it into 2026.
HoneyBaked sells prepared side dishes designed to be heated at home. Typical categories include potatoes, macaroni and cheese, stuffing, sweet potatoes, vegetables, gravy, and other holiday-style accompaniments.
Meal combinations bundle a ham, turkey, or other main course with sides and desserts. They are designed to simplify holiday entertaining and family dinners by providing several meal components in one purchase.
The company sells pies, cakes, cookies, and other desserts. Products can include pecan pie, apple pie, Red Velvet Cake, and seasonal sweets depending on store and delivery availability.
HoneyBaked stores offer sandwiches built around Honey Baked Ham, turkey, chicken salad, ham salad, and other fillings. Lunch service gives the brand a year-round revenue stream beyond major holiday purchasing periods.
Selected HoneyBaked lunch and catering menus include chef salads, garden salads, and other fresh meal options. Availability can vary by store.
Take & Bake Sliders are a newer HoneyBaked menu innovation designed for convenient family meals, gatherings, and party service. The company reported them as part of the product innovation that supported its 2025 growth.
HoneyBaked Catering provides boxed lunches, sandwich trays, buffets, meat-and-cheese trays, salads, desserts, sides, and group-meal solutions. Catering is designed for corporate meetings, parties, family events, schools, churches, and other gatherings.
Boxed lunches combine a sandwich or salad with sides such as chips and a cookie or other dessert. Minimum order requirements and specific menu selections vary by participating store.
Buffet catering can include signature meats, breads, cheeses, vegetables, sides, and desserts. These packages are designed for larger groups and typically carry minimum guest-count requirements.
HoneyBaked ships qualifying hams, turkeys, meal combinations, sides, desserts, and gifts directly to customers. Shipped products use temperature-controlled packaging and delivery schedules designed to protect food quality.
Customers can order online and select a participating HoneyBaked store for pickup. This is especially useful during Thanksgiving, Christmas, and Easter when stores experience high order volumes.
HoneyBaked offers physical and electronic gift cards for use online and at participating locations. Gift cards can also be used for fundraising and business gifting.
The company offers food and gift-card options for businesses purchasing gifts for clients, employees, partners, or holiday programs.
myHoneyBaked Rewards allows customers to earn Piggy Points on qualifying purchases. Current account information states that customers earn one point per dollar and can redeem 99 Piggy Points for $9 HoneyBaked Cash.
HoneyBaked’s fundraising program allows approved schools, churches, athletic teams, and organizations to sell HoneyBaked gift cards. Current fundraising materials state that 20% of qualifying gift-card sales goes to the participating organization.
HoneyBaked offers franchises for qualifying operators and investors. Its franchise model combines holiday retail, everyday meal sales, lunch, catering, and gifting as multiple revenue streams.
A separate verified executive-office switchboard is not prominently published on the main consumer website.
For customer routing
800-367-7720.
No separate current headquarters-only telephone number is publicly promoted.
Use Customer Service
800-367-7720
No distinct public corporate-office number is prominently listed.
800-367-7720
HoneyBaked’s official payment portal directs customers to this number for Customer Service assistance.
800-367-7720
800-367-7720
HoneyBaked’s general Customer Service team can assist with online and shipped-order issues. The company also directs customers to web-based order support and feedback channels.
HoneyBaked does not publish one universal conventional sales line.
No separate billing-only phone is prominently published. Customers with payment or order problems should use 800-367-7720.
HoneyBaked does not publish one universal regional-office number.
Individual stores have their own phone numbers through the official Store Locator.
HoneyBaked’s primary retail network is in the United States, and the company does not publish one universal international customer-service number.
No corporate emergency or after-hours hotline is publicly promoted.
Not applicable.
HoneyBaked is privately held.
A permanent current consumer-facing press number is not prominently listed.
HoneyBaked does not publish one universal applicant HR number.
Careers applications should use the company’s official Careers page.
678-966-3399
HoneyBaked’s franchise FAQ publishes this as its Franchise Development contact.
Not applicable.
For catering, pickup, or large orders, contact the participating local HoneyBaked store or use online ordering.
For general order, payment, shipping, product, or account questions, begin with Customer Service at 800-367-7720. Before calling, have your order confirmation number, email address used for the order, delivery or pickup location, product name, purchase date, and payment information ready. HoneyBaked’s own secure payment portal directs customers to this number when an order cannot be found or a payment-related issue needs assistance.
For an issue involving a specific store purchase, catering order, pickup delay, employee interaction, or local inventory, contact that store directly. The individual store manager normally has better access to the local transaction, staff schedule, product availability, and store-level refund or replacement options. The official Store Locator provides current phone numbers and hours.
For franchise inquiries, use 678-966-3399. Corporate-level correspondence can be directed to the Alpharetta headquarters at 3875 Mansell Road, while Customer Service should remain the first route for normal consumer issues.
Complaints can involve shipped food, store purchases, catering, damaged packages, delayed orders, missing products, payment issues, food quality, rewards, gift cards, employee conduct, or another HoneyBaked interaction. Before escalating, save your order confirmation, receipt, delivery tracking, photographs, store address, purchase date, and previous support correspondence.
Call 800-367-7720 and provide the order number, account email, product, purchase date, and exact nature of the complaint. Explain whether you are requesting a replacement, refund, store credit, delivery correction, or other remedy. Keep a record of the representative’s response and any case information.
For a store purchase, pickup, catering order, or employee issue, contact the individual HoneyBaked store. For franchising, use 678-966-3399. If the matter concerns a shipped web order, use the consumer order-support route rather than contacting an unrelated local store.
If the initial response does not resolve the issue, ask for a Customer Service supervisor or local store manager. Provide a concise timeline and repeat the exact remedy you are seeking. For food-quality or damaged-delivery concerns, photographs and packaging information can make the review more effective.
Submit feedback through HoneyBaked’s official Contact Us or customer-feedback process. Written complaints are useful when you need to attach photographs, identify a store, explain a delivery issue, or document a conversation that has already taken place.
For serious unresolved complaints, send written correspondence to The Honey Baked Ham Company, LLC, 3875 Mansell Road, Alpharetta, GA 30022. Include your contact details, order or receipt, store location if relevant, prior complaint history, and the requested resolution. Current 2026 corporate records confirm this address as the company’s principal and mailing address.
If the issue involves a franchised location, ask that the complaint be routed to the appropriate franchise-operations team. If it involves an online shipment, payment, business gift, fundraising transaction, or rewards account, request review by the team responsible for that function rather than relying only on general store staff.
Food-safety or sanitation complaints can be reported to the local or state health department responsible for the store or food facility. Problems involving packaged or shipped food may also fall under federal or state food regulators depending on the product and circumstances.
If an unresolved complaint involves a payment-card transaction, duplicate charge, non-delivery, or disputed refund, the customer’s bank or card issuer may provide a formal dispute process. General consumer complaints may also be submitted to the relevant state Attorney General or consumer-protection office.
For a significant unresolved dispute, review HoneyBaked’s current Terms & Conditions before pursuing formal legal remedies. Applicable terms may contain restrictions, governing-law clauses, notice requirements, or other dispute provisions. For substantial claims involving injury, food safety, business contracts, or high financial losses, independent legal advice may be appropriate.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.