Global Payments Headquarters & Corporate Office

About Global Payments

Global Payments Inc. is a global payments technology and commerce-solutions company headquartered in Atlanta, Georgia. The company provides payment acceptance, merchant acquiring, embedded payments, point-of-sale technology, digital commerce, omnichannel payments, fraud-management tools, analytics, software, and related business services to organizations ranging from small local merchants to large multinational enterprises. Its technology supports commerce across physical stores, websites, mobile applications, software platforms, restaurants, hospitality businesses, healthcare organizations, and many other industries. Global Payments currently manages trillions of dollars in payment volume and billions of transactions across more than 175 countries.

Global Payments has expanded over many years through organic development and major acquisitions. One of its most important recent changes occurred on January 9, 2026, when the company completed its acquisition of Worldpay from Fidelity National Information Services and GTCR while simultaneously divesting its former Issuer Solutions business to FIS. This transaction materially reshaped Global Payments into a more focused commerce-solutions provider serving businesses ranging from small and medium-sized merchants to major global enterprises. The company subsequently reorganized its continuing operations around Enterprise, Platforms, and Small and Medium-Sized Businesses.

Global Payments remains a publicly traded Georgia corporation listed on the New York Stock Exchange under ticker GPN. The company is headquartered in Atlanta and is a Fortune 500 and S&P 500 member. As of December 31, 2025, before completion of the Worldpay transaction, Global Payments reported approximately 26,000 team members in 37 countries. Because the Worldpay acquisition closed in January 2026, that figure should not be treated as an exact post-transaction workforce total.

Global Payments Headquarters & Corporate Office Address

Current Headquarters

Global Payments Inc.
3550 Lenox Road
Atlanta, GA 30326
United States

This is the current principal executive office disclosed in Global Payments’ 2026 SEC filings and its official corporate contact information.

Corporate Office

Global Payments’ principal corporate office is the same as its headquarters

3550 Lenox Road
Atlanta, GA 30326
United States

Mailing Address

Global Payments does not currently publish a separate universal corporate mailing address for ordinary merchant correspondence. Customers should use the contact method associated with their specific Global Payments platform, merchant account, contract, or support team.

Other Important Address

Regional headquarters and operating offices vary by country. For example, Global Payments lists a regional headquarters in Kowloon Bay, Hong Kong for parts of its Asia-Pacific operations. Businesses should use the location and support channel associated with their contracting entity.

Quick Information

Corporate Phone Number

770-829-8000

This is the telephone number associated with Global Payments’ current principal executive office in Atlanta.

Customer Service Number

Global Payments does not publish one universal U.S. Customer Service number covering every merchant and platform. Support numbers vary according to the merchant account, processing platform, and product. For example, OpenEdge merchants currently use 800-774-6462, while other platform-specific accounts use different numbers.

Corporate Office Address

3550 Lenox Road, Atlanta, GA 30326, United States

Headquarters Address

3550 Lenox Road, Atlanta, GA 30326, United States

Email

Global Payments does not publish one universal general merchant-support email.

Investor Relations: investor.relations@globalpay.com
Media Relations: media.relations@globalpay.com.

Industry

Payment Technology, Merchant Acquiring, Commerce Software, Embedded Payments, Point-of-Sale Systems and Financial Technology

Founded

1967, with the modern Global Payments organization later established as an independent public company through its corporate evolution and spin-off history.

Number of Employees

Approximately 26,000 team members as of December 31, 2025, before the January 2026 Worldpay acquisition. Global Payments has not yet provided an equivalent year-end post-integration workforce figure in the same disclosure format.

Global Reach

Global Payments currently states that its services reach more than 175 countries and process trillions of dollars in payment volume.

Corporate Office Hours

Global Payments does not publish general public walk-in hours for its Atlanta headquarters. Merchant and technical support availability varies by platform.

Website

https://www.globalpayments.com/

Investor Relations / Careers Page

Investor Relations: https://investors.globalpayments.com/

Careers: https://jobs.globalpayments.com/

Global Payments Products & Services

Merchant Payment Processing

Global Payments enables businesses to accept credit cards, debit cards, digital wallets, and other electronic payment methods. Its merchant-acquiring services support transactions in physical locations, online, through mobile devices, and across integrated commerce environments.

Worldpay Commerce Solutions

Following the January 2026 acquisition, Worldpay became part of Global Payments’ commerce platform. The combined organization provides payment technology and services for large multinational enterprises, digital merchants, platforms, and businesses requiring global acceptance capabilities.

Enterprise Payments

The Enterprise segment supports large businesses and multinational companies with card-present and card-not-present payment acceptance, omnichannel commerce, value-added software, international processing, and complex payment infrastructure.

Small and Medium-Sized Business Payments

Global Payments provides payment-processing and commerce tools specifically designed for small and medium-sized businesses. Solutions can include terminals, software, reporting tools, integrated payments, business-management features, and customer-engagement capabilities.

Embedded Payments

Software companies and platforms can embed Global Payments technology directly into their products. This allows their users to accept payments without relying on a separate standalone checkout or merchant-processing workflow.

Global Payments for Platforms

Global Payments for Platforms provides payment infrastructure, onboarding, merchant management, monetization, and support tools for software platforms and marketplaces. The platform incorporates capabilities associated with Worldpay and Global Payments’ broader integrated-payments businesses.

Genius Point-of-Sale

Genius is a commerce and point-of-sale solution designed to combine payment acceptance with business-management functionality. Support varies by configuration and can include card terminals, integrated payments, software connectivity, and transaction management.

OpenEdge

OpenEdge provides integrated payment technology for software developers, software vendors, and merchants. Current support includes separate customer-service and technical-support channels for merchants using OpenEdge solutions.

Omnichannel Payments

Global Payments helps businesses connect in-store, online, mobile, and other sales channels so customers can transact through multiple touchpoints. Omnichannel capabilities can also help merchants maintain consistent payment and customer experiences.

E-Commerce Payments

The company offers online-payment solutions for websites, applications, marketplaces, subscriptions, and digital commerce. Services can include payment gateways, authorization, tokenization, fraud controls, and alternative payment methods.

Mobile Payments

Global Payments provides mobile and portable payment solutions for businesses that need to accept transactions away from a fixed checkout counter. These can support field service, delivery, events, restaurants, and other mobile-commerce use cases.

Payment Terminals

The company supports a range of countertop, mobile, unattended, and integrated payment devices. Hardware availability depends on the merchant’s market, processor configuration, and software platform.

Developer APIs and SDKs

Global Payments provides APIs, software development kits, and technical documentation for developers integrating payment functionality into applications and business software. Its developer platform supports payment acceptance and other commerce functions.

Fraud and Risk Management

Global Payments provides fraud-prevention, transaction-monitoring, authentication, chargeback, and risk-management capabilities designed to help merchants reduce fraudulent transactions and manage payment risk.

Merchant Reporting

Customers can access transaction reporting, statements, deposits, disputes, and related account information through supported merchant portals. Features vary depending on the merchant platform and service agreement.

Chargeback and Dispute Management

Global Payments provides tools for reviewing chargebacks and payment disputes. Merchants may be able to access dispute information through their online account or contact their platform-specific support team.

Payment Analytics

Analytics services help merchants review transaction patterns, operational metrics, sales activity, and other commerce information. Capabilities depend on the specific Global Payments platform.

Restaurant Technology

Global Payments provides payment and commerce technology for restaurants, including integrated point-of-sale, ordering, payment acceptance, and business-management tools.

Healthcare Payments

Healthcare organizations can use Global Payments technology for patient payments, transaction processing, and integrated financial workflows.

Hospitality Payments

Hotels and hospitality companies can use payment technology for reservations, property transactions, online booking, card-present payments, and other guest-payment interactions.

Education Payments

Global Payments supports payment use cases involving schools and educational organizations, depending on geography and platform.

Global Payments Corporate Phone Numbers

Corporate Phone Number

770-829-8000.

Corporate Headquarters Number

770-829-8000

Headquarters Number

770-829-8000

Corporate Office Number

770-829-8000

Customer Service Number

There is no single verified universal Customer Service number for every Global Payments merchant. Customers should identify their account or platform before calling.

Customer Support Number

Examples of verified platform-specific support numbers include

OpenEdge Merchant Support: 800-774-6462, Option 3
Certain Genius accounts: 800-941-6557
Certain Global Payments Integrated accounts: 855-882-0507.

Toll-Free Number

Global Payments uses several toll-free support numbers by platform. No one toll-free number should be presented as universal for all customers.

Sales Number

United States Developer / Integration Sales: 866-802-9753.

Global Payments for Platforms also currently publishes 844-517-5981 for U.S. platform inquiries.

Billing Number

There is no separate universal billing number. Merchants should use their platform-specific Customer Support number and have their Merchant Identification number, or MID, ready.

Regional Office Number

Regional numbers vary by country.

Hong Kong Regional Headquarters: +852-3529-5800.

Branch Office Number

No single branch-office number applies across Global Payments’ international network.

International Number

International contacts vary by market. Developer sales currently lists +1-866-802-9753 as an international contact, while country-specific offices maintain local numbers.

Emergency / After-Hours Number

Global Payments does not publish one universal public corporate emergency line. Some payment platforms maintain real-time status and outage-notification systems for service disruptions.

Investor Relations Number

770-829-8478

Email

investor.relations@globalpay.com.

Media / Press Number

770-829-8755

Email

media.relations@globalpay.com.

Human Resources Number

Global Payments does not publish one universal applicant HR number. Applicants should use the official careers platform.

Technical Support Number

Technical support depends on the platform.

OpenEdge: 800-774-6462, Option 2
Genius: 800-941-6557
PAX, TransIT Pass and certain ISV software: 855-882-0507.

How to Reach a Real Person at Global Payments

The best way to reach a real Global Payments representative is to first identify which processing platform and merchant account you use. Check a recent processing statement, receipt, terminal sticker, or merchant portal for your MID and platform information. Because Global Payments operates several payment technologies and has integrated businesses acquired over many years, calling a generic number without identifying the platform can result in unnecessary transfers. Current merchants should keep their MID, legal business name, terminal or software information, and a recent statement available before contacting support.

For OpenEdge users, call 800-774-6462, using Option 3 for customer support or Option 2 for technical support. Genius and other integrated-platform accounts may use 800-941-6557, 800-543-5327, or 855-882-0507, depending on account configuration. If your issue concerns corporate, investor, or media matters rather than merchant support, use the Atlanta headquarters or the dedicated Investor Relations and Media Relations contacts instead.

Before requesting cancellation, billing review, chargeback assistance, or account changes, have the account holder or an authorized representative available. Global Payments specifically notes that account holders should contact support directly for cancellation and should have their MID ready.

How to File a Complaint Against Global Payments

Complaints involving Global Payments can include processing fees, withheld funds, terminal problems, chargebacks, contract terms, cancellation, billing, settlements, technical outages, fraud controls, merchant-service quality, or sales representations. Before escalating, collect your merchant agreement, MID, statements, transaction records, support tickets, emails, cancellation notices, chargeback documentation, and the names and dates of previous contacts.

Step 1: Contact Customer Service

Start with the Customer Support team assigned to your specific Global Payments platform. Explain the issue clearly and provide your MID, legal business name, affected transaction dates, statement details, and any previous case number. Ask the representative to document the complaint and provide a ticket or reference number. Do not rely on a support number for another Global Payments platform simply because it belongs to the same parent company, since different systems can have separate servicing teams.

Step 2: Contact the Relevant Department

If the issue concerns technical processing, billing, chargebacks, fraud, account cancellation, or integration, ask Customer Support to route the matter to the department responsible for that function. For technical issues, use the correct platform technical-support line. For statement or billing questions, have a current statement and MID available. A focused departmental review is more useful than repeatedly opening general-support cases.

Step 3: Request Supervisor or Management Review

If the initial representative cannot resolve the complaint, ask for escalation to a supervisor or account-management team. Provide a concise chronology of the issue, including previous case numbers, dates, amounts, disputed fees, and the resolution requested. Ask the supervisor to explain any contractual provision being relied upon and request written confirmation when the complaint involves cancellation fees, reserves, withheld settlements, or other significant financial consequences.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through the written support or ticket channel associated with your Global Payments account. Written complaints are especially important when the issue involves contract cancellation, billing disputes, withheld funds, or promises made during the sales process. Attach copies of statements and other relevant evidence rather than relying only on telephone conversations. Keep confirmation that the complaint was received.

Step 5: Contact Corporate Headquarters

If account-level escalation does not resolve a serious matter, send corporate correspondence to Global Payments Inc., 3550 Lenox Road, Atlanta, GA 30326. Include your MID, business name, contact details, previous case numbers, disputed amounts, and a structured summary of the issue. Corporate headquarters is not a substitute for the merchant-support process, but it provides a formal escalation address for matters that remain unresolved after normal servicing channels.

Step 6: Use the Specialized Complaint or Dispute Department

For payment-processing disputes, chargebacks, fraud, or contractual matters, request review through the specific dispute, risk, account-retention, or contractual process identified in your merchant agreement. Some platforms provide dedicated dispute-management functionality through the merchant portal. If your complaint involves a Canadian merchant account, additional protections may apply under the Canadian payment-card industry Code of Conduct.

Step 7: File With the Appropriate Regulator

The correct regulator depends on the issue, jurisdiction, and Global Payments entity providing the service. Payment and financial-service complaints can potentially involve state banking or financial-services regulators, state Attorneys General, the Federal Trade Commission, or other agencies depending on the conduct alleged. Businesses outside the United States should use the regulator responsible for payment services in the country where their contract is established. Do not assume one regulator covers every Global Payments product.

Step 8: Use Consumer Protection or Financial Dispute Options

If the dispute involves unauthorized charges, misleading sales practices, payment deductions, or unresolved financial losses, review the protections available through your business bank, card network, state consumer or business-protection agency, or other applicable dispute channel. Commercial merchants may have fewer consumer protections than individual consumers, so the merchant agreement and governing law are particularly important. Keep a complete record of all financial evidence and written responses.

Step 9: Consider Formal Legal or Arbitration Procedures

If substantial financial or contractual issues remain unresolved, review the dispute-resolution section of your specific Global Payments merchant agreement. The required procedure may include written notice, mediation, arbitration, court proceedings, or contractual limitation periods depending on the entity and product. For a material commercial dispute, consider obtaining independent legal advice before terminating service, withholding payments, or filing formal proceedings.