Electronic Arts
Electronic Arts Inc., commonly known as EA, is a global interactive entertainment company headquartered in Redwood City, California. The company was founded in 1982 and develops, publishes, and operates video games, live services, online entertainment, and digital content for consoles, personal computers, and mobile devices.
EA is responsible for some of the world’s best-known gaming franchises, including EA SPORTS FC, Battlefield, Apex Legends, The Sims, Madden NFL, EA SPORTS College Football, Need for Speed, Dragon Age, Titanfall, Plants vs. Zombies, and EA SPORTS F1. Its business increasingly combines full-game releases with live services, downloadable content, subscriptions, mobile gaming, advertising, esports, and long-term online player communities.
A major ownership change occurred in 2026. On August 4, 2026, EA announced that its acquisition by a consortium comprising PIF, Silver Lake, and Affinity Partners had closed. EA stockholders received $210 per share in cash, EA’s common stock ceased trading, and the company was delisted from Nasdaq. EA therefore operates as a privately held company under the consortium rather than as the former Nasdaq-listed Electronic Arts Inc.
650-628-1500
This is the corporate telephone number associated with Electronic Arts’ Redwood City headquarters in its most recent public SEC filings.
EA does not currently publish one universal U.S. telephone number for ordinary game and account support.
Players should use:
Support options can include help articles, support cases, account assistance, and product-specific contact methods.
Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
United States
Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
United States
EA’s current careers site identifies its Redwood Shores campus as the company’s global headquarters.
EA does not prominently publish one universal general Customer Service email address.
For customer and account support, use:
Copyright: copyright@ea.com
Video Games, Interactive Entertainment, Digital Gaming, Mobile Gaming, Live Services, Online Services, Esports and Entertainment Technology
1982
Electronic Arts was founded in 1982.
Approximately 14,600 employees worldwide as of March 31, 2026
EA reported that approximately 71% of its employees were located outside the United States.
Approximately $7.53 billion
EA reported fiscal 2026 GAAP net revenue of approximately $7.531 billion.
Approximately $8.03 billion
Fiscal 2026 net bookings reached approximately $8.026 billion, a record for EA at the time.
PIF, Silver Lake, and Affinity Partners consortium
The acquisition closed on August 4, 2026.
EA does not publish standard public walk-in hours for its Redwood City global headquarters.Visitors, vendors, and business contacts should arrange appointments before visiting.
Following the August 2026 acquisition and Nasdaq delisting, EA no longer operates as a publicly traded company with conventional public-shareholder Investor Relations obligations.Historical Investor Relations website:
EA recruits across game development, software engineering, art, animation, design, marketing, publishing, finance, technology, data, security, and corporate functions.
Electronic Arts develops games and digital entertainment across sports, action, simulation, racing, role-playing, mobile, and online multiplayer categories. The company also generates substantial revenue from live services, subscriptions, downloadable content, in-game purchases, licensing, and digital distribution.
EA SPORTS FC is EA’s global football franchise and one of its largest entertainment properties. The series includes console and PC games, Ultimate Team content, competitive gaming, live events, and ongoing digital updates.
Madden NFL is EA’s long-running American football simulation franchise based on the National Football League. The series includes franchise modes, Ultimate Team, online competition, and annual releases tied to current NFL players and teams.
EA SPORTS College Football brings U.S. collegiate football teams, traditions, stadiums, and players into a modern football simulation. EA continued expanding the franchise with College Football 27 in 2026.
Battlefield is EA’s large-scale military action franchise featuring multiplayer combat, vehicles, squads, and cinematic warfare. Battlefield 6 was a major contributor to EA’s record fiscal 2026 bookings.
Apex Legends is a free-to-play multiplayer battle royale and hero shooter developed by Respawn Entertainment. EA supports the title through seasons, characters, cosmetic content, online events, and live-service updates.
The Sims is EA’s life-simulation franchise that allows players to create characters, homes, relationships, careers, and virtual communities. The franchise generates ongoing revenue through expansions, game packs, downloadable content, and digital services.
Need for Speed is EA’s long-running street-racing franchise. Games typically combine vehicle customization, open-world driving, racing competition, police pursuits, and online multiplayer.
Dragon Age is a fantasy role-playing franchise developed by BioWare. The series focuses on story-driven campaigns, companion characters, exploration, combat, and player-choice systems.
Titanfall is a science-fiction action franchise developed by Respawn Entertainment. It combines highly mobile first-person combat with large mechanized Titans and is connected to the broader creative heritage behind Apex Legends.
Plants vs. Zombies is a family-oriented strategy and action franchise featuring battles between plants and zombies. It has expanded across mobile, console, and PC games over multiple releases.
EA SPORTS F1 provides officially licensed Formula 1 racing experiences. The games include real drivers, teams, circuits, championship modes, competitive online racing, and career features.
EA SPORTS UFC recreates mixed martial arts competition using UFC fighters and licensed content. The series emphasizes striking, grappling, career progression, fighter realism, and online competition.
EA sells complete games through digital downloads and, in some markets, physical packaged products. Full-game net revenue reached approximately $2.148 billion in fiscal 2026.
Live services include downloadable content, in-game items, seasonal content, extra game modes, digital currencies, subscriptions, and other ongoing player spending. EA reported approximately $5.383 billion in live services and other net revenue during fiscal 2026.
EA Play is the company’s gaming membership and subscription service. Members can receive access to selected games, trials, discounts, rewards, and other benefits depending on the platform and membership level.
EA Accounts allow players to access supported EA games and online services across compatible platforms. Account features can include security settings, linked platform accounts, parental controls, game access, and online identity.
The EA app provides PC players with a platform for purchasing, downloading, installing, updating, and launching supported EA games. It also provides account management, social features, and access to EA Play benefits.
EA develops and publishes mobile games for smartphones and tablets. Mobile titles include sports, strategy, simulation, and other game categories, with support often handled directly through in-game menus.
EA operates and supports competitive gaming around franchises such as EA SPORTS FC and other multiplayer titles. Events can include professional tournaments, online competitions, championships, and community programs.
EA licenses certain games, brands, technologies, and digital content to third-party platforms and distribution partners. Licensing revenue is included within EA’s broader live-services and other revenue categories.
EA announced an expanded EA Advertising platform in 2026. The initiative is designed to create new ways for brands to engage audiences through digital and real-world EA experiences.
Many EA games include multiplayer matchmaking, online communities, account services, leaderboards, and live infrastructure. These services require ongoing server operations, cybersecurity, moderation, and game maintenance.
EA Help provides assistance with account access, purchases, technical issues, bans, game problems, missing content, and other player concerns. Available contact methods depend on the game, platform, country, and issue.
Electronic Arts does not publish a broad set of public department numbers for consumer use. Player support is primarily handled digitally through EA Help.
650-628-1500
This number is associated with EA’s Redwood City headquarters.
650-628-1500
650-628-1500
650-628-1500
EA does not currently publish one universal U.S. Customer Service telephone number.
Use:
No single nationwide public telephone number is currently provided for general EA Help support.Customers should use the official EA Help system.
No universal phone number applies to every EA title.Support methods are determined by the specific game, account, platform, country, and issue.
EA recommends contacting support directly through the Help, Contact Us, or Customer Support option inside supported mobile games.
EA does not currently advertise a universal toll-free U.S. consumer-support number.
EA does not publish one universal consumer Sales Department number.Games and content are generally purchased through EA’s digital services or third-party platforms and retailers.
EA does not publish one nationwide Billing Department telephone number.Purchase or billing problems should be submitted through EA Help or the platform where the purchase was made.
EA does not publish one universal account-support phone number.Account recovery and security assistance is available at:
EA maintains offices and studios around the world, but regional office phone numbers vary.
EA’s development studios and offices generally do not operate as public consumer-service branches.
Redwood City global headquarters:
650-628-1500
EA does not maintain one worldwide consumer support number.Support should be accessed through the local EA Help website for the player’s country or region.
EA does not publish a public emergency corporate or after-hours support number.Account compromise and security issues should be reported through EA Help as soon as possible.
Not applicable as a current public-company function.
EA became privately held following completion of the consortium acquisition on August 4, 2026.
Prior to the acquisition, EA’s fiscal 2026 communications listed:
Andrew Uerkwitz
650-674-7191
auerkwitz@ea.com
This should be treated as a historical pre-acquisition Investor Relations contact, not a guaranteed current shareholder-service number.
Fiscal 2026 corporate communications materials listed:
Justin Higgs
925-502-9253
jhiggs@ea.com.
650-628-1500
650-628-1422
EA publishes these contacts for copyright infringement notices.
EA does not publish one universal public Human Resources phone number for applicants.
Not applicable.Electronic Arts is an interactive entertainment company.
For ordinary game, account, purchase, technical, or security issues, customers should start at EA Help rather than calling the Redwood City corporate office. EA recommends having your EA ID or account email, gaming platform, platform account ID, proof of purchase, error messages, screenshots, and the approximate date the problem started before contacting support. After selecting the appropriate game and issue, available contact options can include a support case or advisor interaction.
The corporate headquarters number is 650-628-1500, but it is not promoted as EA’s general game-support line. Mobile-game players should first use the support option inside the game where available. For formal copyright issues, EA also uses the corporate headquarters number and copyright@ea.com, while normal account disputes should continue through EA Help.
Electronic Arts’ current global headquarters is:
Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
United States
Corporate Phone: 650-628-1500
EA’s latest public annual filing and current careers materials both identify the Redwood Shores campus as its principal/global headquarters.
Electronic Arts Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
United States
EA’s careers website describes the 22-acre Redwood Shores campus, known internally as EARS, as the company’s global headquarters.
EA identifies multiple business groups at its Redwood City headquarters, including:
EA Mobile
Maxis
Marketing
Technology
Finance
Publishing
Competitive Gaming.
Andrew Wilson
Andrew Wilson remains Chairman and Chief Executive Officer of Electronic Arts following the 2026 acquisition. EA’s acquisition-completion announcement identified him as Chairman & CEO.
EA is now owned by an investor consortium comprising:
Public Investment Fund (PIF)
Silver Lake
Affinity Partners
The consortium’s acquisition officially closed on August 4, 2026.
EA was formerly traded on:
Nasdaq Global Select Market
under ticker:
EA
Following the August 4, 2026 acquisition, its common stock ceased trading and was delisted.
The transaction valued Electronic Arts at approximately:
$55 billion enterprise value
EA shareholders received:
$210 per share in cash.
At March 31, 2026, EA reported approximately:
14,600 employees worldwide
with approximately:
71% located internationally.
EA reported:
$7.531 billion in GAAP net revenue
for fiscal 2026.
EA reported record:
$8.026 billion in net bookings
for fiscal 2026.
Live services and other net revenue totaled approximately:
$5.383 billion
during fiscal 2026, showing how important ongoing digital content and online services are to EA’s business.
EA operates studios and offices in multiple countries and cities, including Redwood City, Orlando, Kirkland, Vancouver, Stockholm, Guildford, and other development centers.
The company’s global locations support game development, publishing, marketing, technology, esports, mobile gaming, and corporate functions.
Customers filing a complaint against Electronic Arts should first identify whether the issue involves an EA Account, purchase, game bug, missing digital content, technical problem, account sanction, subscription, billing dispute, privacy concern, or another EA service. Keep your EA ID, account email, gaming platform, order or transaction information, screenshots, error messages, previous support case numbers, and exact dates. EA specifically recommends gathering this information before contacting its support team.
Begin at https://help.ea.com/ and select the game or EA service involved. Describe the issue clearly and include your EA ID or account email, gaming platform, error messages, proof of purchase, screenshots, and details of what you have already tried. EA’s support system determines which contact options are available based on the issue and region. Save any case number or confirmation generated during the support process.
Some EA products use specialized support channels. Mobile-game users should use the Help or Customer Support option inside the game where available, while certain titles such as Star Wars: The Old Republic can have their own support systems. Continue using the same case history when possible rather than creating repeated unrelated cases. Keep screenshots and purchase confirmations available in case the support specialist requests additional evidence.
If the initial support response does not resolve the issue, use the available escalation, appeal, or follow-up process for the specific type of complaint. Account sanctions, account recovery, privacy requests, purchase disputes, and technical problems may each follow different procedures. Clearly identify what remains unresolved and refer to your previous case number. Avoid providing passwords, security codes, or other unnecessary authentication information through unsecured channels.
For a serious unresolved corporate matter, written correspondence can be directed to Electronic Arts Inc., 209 Redwood Shores Parkway, Redwood City, CA 94065. Include your contact information, EA Account details sufficient to identify the case, previous support references, dates, and a concise chronological description of the complaint. Attach copies rather than originals of receipts or evidence, and never send passwords or one-time authentication codes. Keep a copy of the correspondence and proof of delivery.
If a consumer complaint remains unresolved, the appropriate external route depends on the issue. EA’s current Terms of Sale state that California consumers can contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, including by calling 800-952-5210 or 916-445-1254. Other disputes may involve a payment platform, console marketplace, state consumer-protection agency, privacy regulator, or other relevant authority depending on the complaint.
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