PayPal Holdings, Inc.
PayPal Holdings, Inc. is a global digital payments, commerce, and financial-technology company headquartered in San Jose, California. It provides online checkout, peer-to-peer money movement, merchant payment processing, consumer financial services, Buy Now Pay Later products, debit and credit products, cryptocurrency services, remittances, fraud protection, and payment infrastructure.
PayPal operates in approximately 200 markets worldwide and its portfolio includes PayPal, Venmo, Braintree-related payment services, Xoom, Fastlane, Hyperwallet, PayPal Credit, PayPal Pay Later, and cryptocurrency-related products. As of December 31, 2025, PayPal employed approximately 23,800 people globally.
A major current leadership change is important for this page. Enrique Lores became President and Chief Executive Officer effective March 1, 2026, succeeding Alex Chriss. PayPal subsequently reorganized into three operating groups: Checkout Solutions & PayPal, Consumer Financial Services & Venmo, and Payment Services & Crypto.
408-967-7000
PayPal’s 2025 Form 10-K identifies this as the registrant telephone number associated with its principal executive offices.
1-888-221-1161
PayPal’s current U.S. privacy and security materials publish this as the main U.S. Customer Service number.
PayPal Holdings, Inc.
2211 North First Street
San Jose, CA 95131
United States
PayPal Holdings, Inc.
2211 North First Street
San Jose, CA 95131
United States
PayPal’s 2025 Form 10-K confirms this as its principal executive office.
Investor Relations: investorrelations@paypal.com
Media Relations: mediarelations@paypal.com
Phishing Reports: phishing@paypal.com.
PayPal does not recommend ordinary account support through unsolicited email. Account issues should normally be handled after signing in through the Help Center or by calling verified Customer Service.
Digital Payments, Fintech, Commerce, Payment Processing, Consumer Finance, Peer-to-Peer Payments and Financial Technology
Enrique Lores
President and Chief Executive Officer since:
March 1, 2026.
Approximately 23,800
as of December 31, 2025.
Approximately 9,600 were located in the United States.
Approximately $33.172 billion
in total net revenue.
PayPal operates in approximately:
200 markets worldwide.
PayPal does not publish public walk-in hours for the San Jose headquarters.
Account holders should use verified online or phone support.
Nasdaq
Ticker:
PYPL.
PayPal provides consumer, merchant, peer-to-peer, credit, checkout, card, remittance, and digital-finance services.
PayPal’s digital wallet allows consumers to store eligible payment methods and use them for online and mobile purchases.
Users can connect bank accounts, debit cards, credit cards, and PayPal balances subject to applicable account rules.
PayPal Checkout allows consumers to pay merchants using PayPal without entering payment information directly with every seller.
It is one of PayPal’s core branded-payment services.
Business accounts support merchants, freelancers, online sellers, and companies receiving commercial payments.
Features can include payment acceptance, invoicing, checkout tools, payment links, and transaction reporting.
Venmo is PayPal’s peer-to-peer and consumer-payments platform.
It supports person-to-person money transfers, debit and credit products, merchant payments, and other consumer financial services.
PayPal Pay Later provides Buy Now Pay Later financing options for eligible purchases.
Availability, transaction size, terms, and credit eligibility depend on the product and customer.
PayPal Credit provides revolving consumer credit for eligible U.S. customers.
For suspected fraud or unauthorized PayPal Credit transactions:
844-373-4961.
The PayPal Debit Card allows eligible users to spend from a PayPal balance where supported.
Lost or stolen cards can be managed through the PayPal app or account.
PayPal offers a co-branded Cashback Mastercard for qualifying consumers.
Current service number:
855-520-0991.
The PayPal Business Debit Mastercard supports eligible business-account spending.
For lost, stolen, or unauthorized card transactions:
866-888-6080.
Xoom provides international money transfer and remittance services.
Current U.S. Customer Service:
1-877-815-1531.
Fastlane provides accelerated guest checkout and stored-payment functionality for participating merchants.
Current Fastlane support number:
1-844-705-3555.
Hyperwallet provides payout and payment-distribution services for platforms, marketplaces, and enterprises.
Current Customer Service:
1-877-546-8220.
PayPal provides online and omnichannel payment processing for merchants.
Its merchant technology supports card payments, digital wallets, PayPal checkout, Venmo, Pay Later, and other payment methods.
PayPal’s enterprise and unbranded processing capabilities support merchants seeking embedded payment infrastructure.
These services are part of PayPal’s broader Payment Services business.
PayPal Invoicing allows qualifying merchants and freelancers to create and send invoices electronically.
Customers can pay supported invoices using eligible PayPal and payment-card options.
Payment Links allow businesses to accept customer payments through shareable links.
This can be useful for small businesses, social commerce, services, and remote sales.
PayPal and Venmo support person-to-person payments.
Users can send and receive money subject to account, funding-source, and fee rules.
PayPal supports qualifying cryptocurrency purchase, sale, holding, transfer, and payment-related functionality.
Crypto currently sits within PayPal’s Payment Services & Crypto operating group following the 2026 reorganization.
PayPal USD, or PYUSD, is PayPal’s U.S. dollar-denominated stablecoin product.
It can be used in qualifying wallet, transfer, payment, and crypto-related experiences.
The Resolution Center helps account holders report unauthorized transactions, disputes, purchase problems, and other eligible issues.
PayPal explicitly directs unauthorized-account activity to the Resolution Center.
PayPal uses fraud-detection systems, account authentication, transaction monitoring, and risk controls to protect consumers and merchants.
Users should report unauthorized activity immediately.
Eligible PayPal purchases may qualify for Buyer Protection under applicable terms.
Eligibility depends on transaction type, payment method, seller, and dispute rules.
Eligible merchant transactions may qualify for Seller Protection against certain unauthorized-payment or item-not-received claims.
Merchants must meet applicable eligibility requirements.
PayPal provides qualifying consumer-rewards offers and merchant deals.
Offers vary over time and by account eligibility.
The PayPal app allows users to send money, manage payment methods, pay merchants, access cards, review activity, and use other supported financial services.
408-967-7000.
408-967-7000
408-967-7000
408-967-7000
1-888-221-1161.
1-888-221-1161
+1-402-935-2050
PayPal publishes this number for callers outside the United States in its accessibility support guidance.
844-373-4961.
855-520-0991.
866-888-6080.
844-705-3555.
877-815-1531.
877-546-8220.
phishing@paypal.com
Suspicious emails or websites claiming to represent PayPal can be forwarded to this address.
PayPal does not publish one separate universal billing-only number.
Ordinary account and transaction questions should use:
1-888-221-1161
For an ordinary PayPal account, unauthorized transactions should be reported through the Resolution Center.
Customers can also contact:
1-888-221-1161.
investorrelations@paypal.com.
mediarelations@paypal.com.
PayPal does not publish one universal public applicant HR number.
Careers:
Main U.S. support:
1-888-221-1161
For account, payment, balance, transfer, merchant, or transaction support, call 1-888-221-1161 or sign in and use PayPal’s Customer Service portal. PayPal warns users not to trust phone numbers included in suspicious invoices, messages, or unsolicited calls. Type PayPal.com directly into a browser or use the verified app before contacting support.
If you are calling from outside the United States, PayPal currently publishes +1-402-935-2050. Fastlane users can use 1-844-705-3555, Xoom customers 1-877-815-1531, and Hyperwallet users 1-877-546-8220.
PayPal’s current principal executive office is:
PayPal Holdings, Inc.
2211 North First Street
San Jose, CA 95131
United States
Corporate Phone: 408-967-7000.
2211 North First Street
San Jose, CA 95131
United States
PayPal continues to identify this location as its principal executive office in current SEC filings.
Enrique Lores
Effective:
March 1, 2026.
David W. Dorman
He became Independent Board Chair as part of PayPal’s 2026 leadership transition.
Approximately:
23,800 employees globally
as of December 31, 2025.
Approximately:
9,600 were located in the United States.
PayPal reported:
$33.172 billion in net revenue for 2025.
Approximately:
200 markets worldwide.
In April 2026, PayPal reorganized its operations into:
Checkout Solutions & PayPal
Consumer Financial Services & Venmo
Payment Services & Crypto.
Nasdaq Global Select Market
Ticker:
PYPL.
Customers should keep transaction IDs, screenshots, emails, invoices, account records, merchant information, dates, and previous support case numbers before escalating a complaint.
Call 1-888-221-1161 or access PayPal Customer Service while signed into your account. Explain the problem, provide the transaction ID or relevant account details, and ask for a case or reference number. Never provide passwords or one-time security codes to an unsolicited caller claiming to represent PayPal.
For unauthorized transactions, purchase disputes, billing issues, or qualifying seller disagreements, use PayPal’s Resolution Center. PayPal specifically instructs users who notice unauthorized activity in a Personal or Business account to report it there immediately. Preserve screenshots and evidence submitted with the case.
If the dispute involves PayPal Credit, call 844-373-4961. Cashback Mastercard customers can use 855-520-0991, while Business Debit Mastercard users can call 866-888-6080. Suspicious PayPal emails can be forwarded to phishing@paypal.com. Using the correct product channel can speed up investigation.
For a serious unresolved corporate matter, correspondence can be addressed to PayPal Holdings, Inc., 2211 North First Street, San Jose, CA 95131. Include your contact information, transaction details, case numbers, dates, relevant evidence, and the specific resolution requested. Attach copies rather than original documents and retain proof of delivery.
PayPal’s U.S. User Agreement was updated effective September 14, 2026 with revised informal-dispute and arbitration procedures. Customers pursuing a formal dispute should review the current User Agreement before sending legal notice because the required dispute-resolution process and arbitration provider have changed. Depending on the complaint, external escalation may also involve the Consumer Financial Protection Bureau, state financial regulator, card issuer, bank, or another applicable authority.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.