Republic Services
Republic Services, Inc. is one of the largest environmental services companies in North America, providing recycling, solid waste collection, waste disposal, special waste, hazardous waste, and field services to residential, commercial, industrial, and municipal customers. The company serves approximately 13 million customers through an extensive network of collection operations, transfer stations, recycling centers, landfills, treatment facilities, and other environmental infrastructure across the United States and Canada.
Republic Services traces its current corporate identity to 1996, when Republic Services was incorporated after operating under earlier Republic Waste Industries and Republic Industries structures. The company began trading on the New York Stock Exchange under the ticker symbol RSG on July 1, 1998. Over the following decades, Republic expanded through organic growth, acquisitions, recycling investments, environmental services, and infrastructure development to become a major provider of essential environmental solutions.
Today, Republic Services employs approximately 42,000 full-time employees and offers a broad range of services that extend beyond traditional trash collection. Its operations include residential and commercial recycling and waste collection, landfill and transfer services, hazardous and special waste treatment, industrial field services, emergency response, organics management, dumpster rental, and sustainability-focused solutions. Republic Services is headquartered in Phoenix, Arizona.
(480) 627-2700 is the corporate telephone number listed by Republic Services in its current SEC filings.
Republic Services does not publish one universal customer service number for every residential and commercial customer because service is provided through local operating subsidiaries. Customers should use their service address on the Republic Services Contact Us page to obtain the correct local customer support number. Environmental Solutions business customers can call 800-592-5489.
Republic Services, Inc., 5353 East City North Drive, Phoenix, AZ 85054, USA.
Republic Services, Inc., 5353 East City North Drive, Phoenix, AZ 85054, USA. This became the company’s principal executive office in February 2026. The former headquarters was located at 18500 North Allied Way, Phoenix, Arizona 85054.
customerexperience@republicservices.com is published for customer-related inquiries. Media inquiries should be sent to media@republicservices.com, while investor inquiries can be sent to investor@republicservices.com.
Environmental Services, Waste Management, Recycling, Solid Waste Collection, Hazardous Waste Management, Special Waste, and Field Services.
Approximately 42,000 full-time employees, according to Republic Services’ 2025 Form 10-K.
Standard public visitor hours for the Phoenix corporate headquarters are not publicly listed. Customer service hours vary by location and service area. Republic Services provides online account access for billing, schedules, missed pickups, and other account functions.
https://www.republicservices.com/
https://investor.republicservices.com/
Investor Relations Phone: (480) 718-0309
Investor Relations Email: investor@republicservices.com
https://jobs.republicservices.com/
Republic Services offers careers in operations, driving, maintenance, customer experience, environmental services, engineering, information technology, finance, sales, human resources, legal, safety, and corporate support. Its current careers materials identify the Phoenix headquarters at 5353 East City North Drive.
Republic Services provides scheduled residential trash collection for households in communities across its service territory. Depending on the location, customers can manage collection schedules, report missed pickups, request carts, arrange bulk collection, and access other account services through the company’s online platform.
Residential recycling services help households divert recyclable materials from landfills. Programs vary by municipality and location because accepted materials, collection schedules, cart requirements, and local recycling regulations differ across Republic Services markets.
Republic Services provides customized waste collection for offices, restaurants, retail stores, manufacturing facilities, apartment communities, healthcare organizations, warehouses, hospitality businesses, and other commercial customers. Businesses can choose collection schedules and container solutions based on their waste volumes and operational needs.
Businesses can use Republic Services for recurring recycling collection and customized diversion programs. Services may include cardboard, paper, plastics, metals, organics, and other eligible recyclable materials depending on the facility and local recycling infrastructure.
Republic Services offers temporary and recurring dumpster rental for residential projects, businesses, construction work, cleanouts, remodeling, and other waste-removal needs. Available containers include multiple sizes ranging from smaller commercial dumpsters to large roll-off containers for major projects.
Republic Services provides bulk waste collection in qualifying service areas for large household items and materials that do not fit in regular trash containers. Availability, acceptable materials, pickup frequency, and scheduling procedures vary by community.
Republic Services owns and operates an extensive network of landfill and disposal facilities. These facilities support the company’s collection operations and provide disposal capacity for municipal, commercial, industrial, and other qualifying waste streams.
Republic Services operates transfer stations that consolidate collected materials before they are transported to recycling, processing, or final disposal facilities. Transfer stations help improve transportation efficiency by reducing the distance collection vehicles need to travel.
Republic Services provides specialized Environmental Solutions for hazardous and non-hazardous waste streams. Services include treatment and disposal, field and industrial services, emergency response, and solutions for businesses managing complex regulated materials.
Republic Services provides hazardous waste treatment and disposal services through specialized facilities and environmental professionals. These services are designed for businesses and organizations that need compliant handling, transportation, treatment, and disposal of regulated waste.
Special waste services address materials that require additional handling, documentation, analysis, or disposal procedures. Republic Services works with customers to identify appropriate waste-management solutions based on the characteristics of the material and applicable requirements.
Republic Services provides field and industrial environmental services for businesses requiring on-site support. Services can include industrial cleaning, waste management, transportation, environmental projects, and other specialized solutions supported by the company’s treatment and disposal infrastructure.
Environmental Solutions customers can access emergency and spill response assistance 24 hours a day. Republic Services provides an official 800-899-4672 emergency and spill hazmat response hotline for qualifying Environmental Solutions business customers.
In markets where programs are available, Republic Services provides organics collection and processing solutions designed to divert food waste, yard waste, and other eligible organic materials from traditional landfill disposal.
(480) 627-2700
(480) 627-2700
(480) 627-2700
(480) 627-2700
Varies by service address
Varies by service address
800-592-5489
Environmental Solutions business customers
Not publicly listed as a single universal number
800-592-5489
Environmental Solutions business customers
1-877-692-9729
1-877-692-9729
800-592-5489
800-899-4672
24/7 Environmental Solutions Emergency and Spill Hazmat Response
Not publicly listed as a single universal number
Varies by local Republic Services location
Varies by service area
Not publicly listed as a universal international customer service number
(480) 718-0309
(480) 757-9770
Not publicly listed as a universal HR number
855-444-4079
Not applicable
Republic Services handles most residential and commercial customer service locally, so there is no single nationwide phone number published for every ordinary waste and recycling customer. Visit the Republic Services Contact Us page and enter the service address to obtain the customer service number assigned to your area. Customers can use local support for missed pickups, damaged containers, service changes, schedules, account questions, recycling information, and other collection-related concerns. Republic Services also recommends calling Wednesday through Friday when possible for shorter customer-service wait times.
For Environmental Solutions business customers, call 800-592-5489, Monday through Friday from 8:00 AM to 5:00 PM Eastern Time. Businesses dealing with an environmental emergency or hazardous-material spill can call the 24/7 emergency response hotline at 800-899-4672. Customers who simply need to make a payment by telephone can call 1-877-692-9729 with their 12-digit account number and the ZIP code associated with the service address.
Republic Services, Inc.
5353 East City North Drive
Phoenix, AZ 85054
USA
Phone: (480) 627-2700
Republic Services’ current SEC filings identify 5353 East City North Drive as the company’s principal executive office. The company leases approximately 250,000 square feet at this corporate location.
Republic Services, Inc.
18500 North Allied Way
Phoenix, AZ 85054
USA
Republic Services previously maintained its principal corporate office at this address. In February 2026, the company officially changed its principal executive office to 5353 East City North Drive, Phoenix, Arizona 85054.
Republic Services Inc.
P.O. Box 677156
Dallas, TX 75267-7156
USA
This is one of the payment mailing addresses currently published by Republic Services. Customers should always use the remittance address printed on their individual invoice because payment addresses can differ by account and region.
Republic Services Inc.
P.O. Box 713502
Chicago, IL 60677-0052
USA
This is another current Republic Services payment address. Customers should send payments to the specific address printed on their bill rather than selecting an address based only on geographic proximity.
Republic Services Inc.
P.O. Box 71068
Charlotte, NC 28272-1068
USA
Republic Services lists this among its payment-by-mail addresses. Include the 12-digit Republic Services account number on the check and use the remittance slip provided with the invoice.
Republic Services Inc.
P.O. Box 60586
City of Industry, CA 91716-0586
USA
This address is also currently published for applicable Republic Services payments. Because the correct payment destination varies by account, customers should follow the address shown at the bottom of their invoice.
Start by contacting the Republic Services customer service team assigned to your service address. Republic Services uses different telephone numbers across its local operating companies, so use the Contact Us page and enter your address to find the correct number. Explain whether the complaint involves a missed pickup, billing problem, damaged container, recurring service failure, cancellation, recycling issue, or another concern.
Sign in to your Republic Services account if the complaint involves a missed pickup, schedule, invoice, payment, or account-management issue. The online account provides access to pickup schedules, past invoices, billing options, service alerts, missed-pickup reporting, autopay, and other account functions. Keeping screenshots of online requests can also provide useful documentation if the problem needs to be escalated.
Customers can email customerexperience@republicservices.com for customer-related concerns. Include the account holder’s name, service address, account number when appropriate, dates of the problem, and a clear description of the requested resolution. Republic Services specifically directs customers away from its media email and toward its Customer Experience team for account and service matters.
For a billing dispute, first review the invoice and contact the customer service team responsible for the account. If the issue concerns making a payment rather than disputing a charge, Republic Services publishes 1-877-692-9729 for payments by phone. Customers need their 12-digit account number beginning with “3” and the ZIP code associated with the service address.
Business customers with complaints involving hazardous waste, treatment and disposal, field services, industrial services, or other Environmental Solutions can call 800-592-5489. Customer service for this division is available Monday through Friday from 8:00 AM to 5:00 PM Eastern Time.
For a qualifying hazardous-material spill or Environmental Solutions emergency, call 800-899-4672. Republic Services identifies this as its 24/7 Emergency and Spill Hazmat Response Hotline for Environmental Solutions business customers. Do not use ordinary customer service channels when an immediate hazardous-material response is required.
If repeated local customer-service efforts do not resolve a significant corporate issue, written correspondence can be directed to Republic Services, Inc., 5353 East City North Drive, Phoenix, AZ 85054. The verified corporate telephone number is (480) 627-2700. Include the account number, service address, dates of previous contacts, case numbers, and copies of relevant documentation.
Some Republic Services customers receive waste and recycling service through a municipal contract. In these cases, billing, rates, service requirements, or unresolved collection complaints may also be handled by the city, county, or local public works department. Check the Republic Services municipality page for your community to determine whether the municipality provides an additional escalation channel.
Media inquiries should be directed to media@republicservices.com or (480) 757-9770. Investor-related inquiries can be sent to investor@republicservices.com or directed to Investor Relations at (480) 718-0309. These channels are intended for media and investor matters and should not be used as substitutes for ordinary waste-service complaints.
Keep copies of bills, photographs of missed collections or damaged containers, emails, online support requests, payment confirmations, service notices, and any case numbers provided by Republic Services. Record the date and time of each call and the department contacted. Detailed documentation can make it easier to escalate an unresolved complaint to Republic Services management, a municipality, or another appropriate authority.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.