SmartRent Headquarters & Corporate Office

About SmartRent

SmartRent was founded in 2017 by Lucas Haldeman and a team with direct experience in multifamily real estate operations. The company was created to solve operational problems faced by apartment owners and managers by combining smart-home hardware, software, property automation, and centralized control into one platform. SmartRent initially focused on connected apartments and quickly expanded into access control, self-guided tours, workflow management, energy management, and broader property technology.

Today, SmartRent provides smart-home and smart-property technology to multifamily housing operators. Its platform combines connected locks, thermostats, hubs, sensors, access control, self-guided touring, community Wi-Fi, operations software, resident applications, and cloud-based SaaS products. SmartRent currently serves 15 of the top 20 multifamily owners and operators, and its technology supports millions of users.

SmartRent became publicly traded in 2021 through a business combination with Fifth Wall Acquisition Corp. I and trades on the New York Stock Exchange under ticker SMRT. It remains an independent public company. Its current principal executive office is 6811 E. Mayo Boulevard, Fourth Floor, Phoenix, Arizona 85054, replacing older Scottsdale references that may appear in historic materials.

SmartRent Headquarters & Corporate Office Address

Current Headquarters

SmartRent, Inc.
6811 E. Mayo Boulevard
Fourth Floor
Phoenix, AZ 85054
United States

This is SmartRent’s current SEC-listed principal executive-office address.

Corporate Office

6811 E. Mayo Boulevard, Fourth Floor
Phoenix, AZ 85054
United States

The Phoenix office supports company leadership, technology, finance, investor relations, sales, operations, product development, legal functions, and administration.

Mailing Address

SmartRent, Inc.
6811 E. Mayo Boulevard, Fourth Floor
Phoenix, AZ 85054
United States

Formal notices should be directed to this location with the appropriate department identified.

Other Important Address

SmartRent provides installation and field services at multifamily properties throughout the United States. Resident support is handled remotely rather than through public walk-in corporate locations.

Quick Information

Corporate Phone Number

844-479-1555

This is SmartRent’s SEC-listed corporate telephone number and a verified company contact route.

Customer Service Number

833-767-8736

Residents can use this SmartRent Support number for smart-device and application assistance.

Corporate Office Address

6811 E. Mayo Boulevard, Fourth Floor, Phoenix, AZ 85054, United States

Headquarters Address

6811 E. Mayo Boulevard, Fourth Floor, Phoenix, AZ 85054, United States

Email

support@smartrent.com

SmartRent publishes dedicated email contacts for support, sales, investors, media, and other functions.

Industry

Property technology, smart homes, IoT, multifamily real estate software, access control, and SaaS.

Founded

2017

SmartRent was founded to provide integrated technology for rental housing.

Major Customers

SmartRent serves 15 of the top 20 multifamily owners and operators.

Stock Listing

NYSE: SMRT

SmartRent has been publicly traded since 2021.

Customer Support Hours

Resident technical support is available 24 hours a day, seven days a week.

Website

https://smartrent.com/

Investor Relations / Careers Page

Investor Relations: https://investors.smartrent.com/

Careers: https://smartrent.com/careers/

SmartRent Products & Services

Smart Apartments

Smart Apartments combine connected locks, thermostats, sensors, hubs, and resident controls into an integrated rental-housing platform.

Smart Home Mobile App

Residents can use the SmartRent mobile application to control compatible locks, thermostats, lighting, and other connected devices.

Access Control

SmartRent provides access-control systems for apartment buildings, common areas, staff, residents, vendors, and visitors.

Self-Guided Tours

Prospective residents can tour participating properties without a leasing agent using SmartRent’s automated access and touring technology.

Smart Thermostats

Connected thermostats provide residents with convenient climate control while enabling property operators to manage energy use and vacant units.

Community Wi-Fi

SmartRent provides property-wide connectivity solutions designed to support resident internet, smart devices, and operational systems.

Smart Operations

Property teams can manage devices, workflows, units, resident access, and building information through centralized software.

Resident Services

Digital tools support resident communication, property information, and connected-living experiences.

Work Management

SmartRent’s platform includes operational and workflow technology developed partly through the acquisition of SightPlan.

Asset Protection

Connected sensors and monitoring can help identify leaks, temperature risks, unauthorized access, and other property concerns.

Installation Services

SmartRent employs field teams that install and configure technology at new and existing multifamily properties.

Technical Support

Residents and property operators can access support resources, chat, email, and telephone troubleshooting.

SmartRent Corporate Phone Numbers

Corporate Phone Number

844-479-1555

This is SmartRent’s current SEC-listed corporate phone number.

Corporate Headquarters Number

844-479-1555

Corporate and general company inquiries can begin through this number.

Customer Support Number

833-767-8736

Residents can use this number for SmartRent technology and device troubleshooting.

Technical Support Number

833-767-8736

Resident technical support is available 24/7.

Privacy Support Number

844-479-1555

SmartRent publishes this toll-free number for privacy inquiries and privacy-request appeals.

Investor Relations Number

Public verified dedicated telephone number not prominently published.

Investor inquiries should use SmartRent’s Investor Relations website and investor email channel.

Media / Press Number

Public verified universal telephone number not prominently published.

Media inquiries should use SmartRent’s current Corporate Communications contact.

How to Reach a Real Person at SmartRent

Residents having trouble with a smart lock, thermostat, app, hub, or other installed SmartRent device should call 833-767-8736. Support is available 24/7. Have the property name, unit number, registered email address, device type, and description of the problem ready.

Property managers and multifamily operators should use their assigned SmartRent customer team or the official sales and support channels. These teams can assist with deployments, device management, integrations, access control, and property operations.

Corporate and privacy matters can begin through 844-479-1555. Serious formal notices should be sent to SmartRent’s Phoenix headquarters with the relevant legal or administrative department identified.

How to File a Complaint Against SmartRent

Complaints may involve smart locks, mobile access, thermostats, privacy, device reliability, property installations, resident support, software, or billing. Gather screenshots, device details, property information, dates, support tickets, and previous communication.

Step 1: Contact Customer Service

Residents should call 833-767-8736 or use SmartRent’s official support tools to open a support case.

Step 2: Contact the Relevant Department

Device, app, access-control, property, privacy, and business-customer issues should be routed to the specialized team responsible.

Step 3: Request Supervisor or Management Review

If the first support agent cannot resolve the issue, request escalation and retain the support-ticket number.

Step 4: Use the Company’s Written Complaint Channel

Email SmartRent support or submit the concern through its online Contact system so the issue is documented.

Step 5: Contact Corporate Headquarters

Serious unresolved matters may be sent to SmartRent, Inc., 6811 E. Mayo Boulevard, Fourth Floor, Phoenix, AZ 85054.

Step 6: Use the Specialized Complaint or Dispute Department

Privacy appeals can use SmartRent’s dedicated privacy procedures. Legal and business disputes should be sent through the appropriate corporate channel.

Step 7: File With the Appropriate Regulator

Privacy, consumer, accessibility, and technology complaints may involve state attorneys general, privacy regulators, the FTC, or other agencies depending on the matter.

Step 8: Use Consumer Protection or Financial Dispute Options

Residents should also involve their property manager when SmartRent technology is provided as part of a lease or community service.

Step 9: Consider Formal Legal or Arbitration Procedures

Significant disputes should be reviewed under SmartRent’s current Terms, the resident’s lease where relevant, and applicable state law before formal action.