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- Schneider National
About Schneider National
Schneider National, Inc. is an American transportation and logistics company headquartered in Green Bay, Wisconsin. The company provides truckload transportation, dedicated operations, intermodal shipping, freight brokerage, and supply-chain management services throughout North America.
Schneider traces its history to 1935, when Al Schneider purchased his first truck. The company subsequently developed into a major transportation provider recognized for its orange trucks and trailers, extensive freight network, professional drivers, and technology-supported logistics operations.
Schneider National serves customers across the retail, manufacturing, automotive, food and beverage, consumer products, and other industries. The company became publicly traded in 2017, and its Class B common stock trades on the New York Stock Exchange under the symbol SNDR.
Quick Information
Corporate Phone Number
920-592-2000
This is Schneider National’s primary corporate telephone number associated with its headquarters in Green Bay, Wisconsin.
Customer Service Number
1-800-558-6767
Customers can use this number for general Schneider transportation and customer-service inquiries. Shipment or account information should be available when calling.
Corporate Office Address
Schneider National, Inc.
3101 South Packerland Drive
Green Bay, WI 54313
United States
This is Schneider National’s principal corporate office and officially documented headquarters address.
Headquarters Address
3101 South Packerland Drive
Green Bay, WI 54313
United States
Schneider’s corporate leadership and central administrative operations are based at this location.
Schneider publishes this address for investors, shareholders, and financial inquiries. General customer and transportation inquiries should be submitted through the relevant Schneider contact channel.
Industry
Transportation, trucking, freight, and logistics
Founded / Established
1935
Schneider traces its history to Al Schneider’s purchase of his first truck in 1935.
Number of Employees
Approximately 17,000 associates
Schneider’s workforce includes professional drivers, warehouse employees, mechanics, operations personnel, technology professionals, sales teams, and corporate associates. The total can change as operations and market conditions develop.
Corporate Office Hours
Schneider does not publish one universal visitor schedule for every corporate department. Corporate offices generally follow standard business hours, while transportation and operational-support schedules vary.
Driver Recruiting is available Monday through Friday from 7:00 a.m. to 6:00 p.m. Central Time.
Website
Investor Relations
https://investors.schneider.com/
The Investor Relations website provides financial results, SEC filings, stock information, corporate-governance documents, events, and shareholder resources.
Careers Page
Schneider advertises truck-driving, office, warehouse, diesel-technician, internship, and other employment opportunities through its careers website.
Schneider National Products & Services
Schneider provides transportation and logistics solutions for companies that need to move, store, manage, or monitor freight throughout their supply chains.
Truckload Transportation
Schneider provides full-truckload transportation for businesses shipping large quantities of freight. Available services include regional, long-haul, expedited, dedicated, and specialized transportation.
Truckload availability and pricing depend on the shipment, equipment, route, timing, and customer agreement.
Dedicated Transportation
Dedicated transportation provides customers with drivers, equipment, operational support, and technology assigned to their transportation network.
The service is designed to help businesses maintain reliable capacity, improve delivery performance, manage private-fleet requirements, and control transportation expenses.
Intermodal Transportation
Schneider’s intermodal service combines rail transportation with truck pickup and delivery.
Intermodal shipping can provide an alternative for freight traveling over longer distances while giving customers access to Schneider’s network and shipment-management tools.
Freight Brokerage
Schneider connects shippers with qualified transportation carriers through its brokerage operations and FreightPower platform.
Available brokerage solutions may include truckload, less-than-truckload, expedited, power-only, and specialized freight transportation.
Transportation Management
Schneider helps customers plan, coordinate, and manage transportation networks. Services may include freight optimization, carrier management, shipment visibility, performance reporting, and transportation-cost analysis.
Transportation-management programs are designed according to each customer’s supply-chain requirements.
Warehousing
Schneider offers warehousing and distribution solutions for customers who need help storing, handling, and moving products.
Services may include inventory management, order fulfillment, cross-docking, transloading, and coordination with Schneider’s transportation network.
Supply-Chain Consulting
Schneider provides consulting and analytical services to help businesses evaluate transportation and supply-chain operations.
The company uses operational data, network information, and transportation experience to identify possible improvements in capacity, routing, service, and cost.
Bulk and Specialty Transportation
Schneider provides specialized transportation for bulk products and freight requiring particular equipment or handling processes.
Availability depends on the freight category, regulatory requirements, equipment needs, origin, and destination.
Schneider FreightPower
Schneider FreightPower is a digital platform for shippers and carriers. Users can obtain quotes, book freight, manage loads, track shipments, and access transportation information.
Carrier features may include available-load searches, booking tools, documentation, and payment-related resources.
Driver and Career Opportunities
Schneider recruits professional truck drivers for regional, local, dedicated, intermodal, tanker, team, solo, and over-the-road opportunities.
The company also recruits office employees, warehouse associates, diesel technicians, interns, and other professionals.
Schneider National Corporate Phone Numbers
Schneider maintains telephone contacts for corporate, customer, investor, and recruiting inquiries. Numbers that could not be confirmed through official or reliable sources have not been included.
Schneider Corporate and Headquarters Number
920-592-2000
This is Schneider National’s primary corporate telephone number. It is associated with the company’s headquarters at 3101 South Packerland Drive in Green Bay, Wisconsin.
Schneider Customer Service and Transportation Number
1-800-558-6767
Customers can use this number for general transportation inquiries, shipment support, and assistance reaching an appropriate Schneider department.
Schneider Toll-Free Customer Number
1-800-558-6767
This is Schneider’s toll-free general customer and transportation contact number.
Schneider Investor Relations Number
920-357-7637
Schneider publishes this number as 920-357-SNDR for shareholders, investors, financial analysts, and investor-relations inquiries.
Schneider Driver Recruiting Number
1-800-447-7433
Schneider publishes this number as 800-44-PRIDE for driver recruiting inquiries.
Driver Recruiting is available Monday through Friday from 7:00 a.m. to 6:00 p.m. Central Time.
Schneider Driver Recruiting Text Contact
Text “Chat” to 28000
Schneider provides this text option for prospective drivers who want to communicate with a recruiting representative. Message and data rates may apply.
How to Reach a Real Person at Schneider National
For general customer or transportation assistance, call 1-800-558-6767 and follow the prompts for the department connected with your inquiry. Existing customers should have their company name, shipment reference, load number, pickup location, delivery location, and relevant dates available. Corporate callers may contact the Green Bay headquarters at 920-592-2000.
Prospective drivers can call 1-800-447-7433 during recruiting hours or text “Chat” to 28000. Investors and shareholders should call 920-357-7637 or email investor@schneider.com. Clearly identify the purpose of the contact so the representative can direct the inquiry to the appropriate team.
Schneider National Headquarters & Corporate Office Address
Schneider National Corporate Headquarters
Schneider National, Inc.
3101 South Packerland Drive
Green Bay, WI 54313
United States
Corporate Phone: 920-592-2000
This is Schneider National’s principal executive and corporate-office address.
Schneider Investor Relations Office
Schneider National, Inc.
Investor Relations
3101 South Packerland Drive
Green Bay, WI 54313
United States
Phone: 920-357-7637
Email: investor@schneider.com
Investors can also submit questions through Schneider’s online Investor Relations information-request form.
Schneider Operating Facilities
Schneider operates transportation, warehouse, maintenance, intermodal, and support facilities throughout North America.
These operating facilities should not automatically be treated as corporate mailing addresses. Contact Schneider before sending claims, invoices, legal documents, employment records, or other important correspondence to an operating location.
Address for Freight Claims and Legal Documents
Freight claims, invoices, contracts, and legal notices may require an address or submission process different from the corporate headquarters.
Customers should consult their transportation agreement or contact the appropriate Schneider department before mailing time-sensitive documents.
How to File a Complaint Against Schneider National
Step 1: Contact Schneider Customer Service
Call 1-800-558-6767 and ask for the department responsible for the shipment, service, or account involved.
Provide your company name, load number, shipment reference, invoice number, pickup and delivery details, and a clear description of the complaint.
Step 2: Explain the Requested Resolution
State exactly what happened and what you want Schneider to do. The requested resolution might involve a shipment update, billing correction, service review, claim investigation, or communication from an account representative.
Clear details can help Schneider direct the complaint to the correct operational team.
Step 3: Request a Supervisor or Account Manager
If the first representative cannot resolve the complaint, ask to speak with an operations supervisor, account manager, or another person authorized to review the matter.
Request a reference number and record the representative’s name, date and time of contact, and information provided.
Step 4: Submit Supporting Documents
Provide relevant bills of lading, delivery receipts, invoices, photographs, shipment records, tracking details, contracts, and email correspondence.
Send copies rather than original documents unless Schneider’s formal procedure specifically requires originals.
Step 5: Follow the Official Freight-Claim Procedure
Complaints involving lost, damaged, or delayed freight may require a formal freight claim instead of a general customer-service complaint.
Review the applicable transportation agreement and follow Schneider’s claim instructions. Freight claims can be subject to documentation requirements and strict filing deadlines.
Step 6: Contact Schneider Corporate Headquarters
An unresolved corporate complaint may be mailed to:
Schneider National, Inc.
Attention: Customer Relations or Executive Office
3101 South Packerland Drive
Green Bay, WI 54313
United States
Explain the complaint, previous attempts to resolve it, the departments already contacted, and the outcome you are requesting.
Step 7: Escalate Employment or Recruiting Complaints
Job applicants and prospective drivers should contact Schneider Driver Recruiting at 1-800-447-7433 for recruiting-related concerns.
Current employees should follow Schneider’s internal Human Resources, ethics, or management-reporting procedures rather than using customer-service channels.
Step 8: Submit Investor-Related Complaints
Shareholders and investors can contact Schneider Investor Relations at 920-357-7637 or investor@schneider.com.
Include the relevant shareholder or financial information, but do not send passwords, complete financial-account numbers, or unnecessary sensitive information by ordinary email.
Step 9: Contact the Appropriate Regulatory Authority
If the complaint remains unresolved, determine which agency has responsibility for the issue. Depending on the matter, this may include the Federal Motor Carrier Safety Administration, the U.S. Department of Transportation, a state transportation authority, a consumer-protection agency, or a state attorney general.
The appropriate authority will depend on whether the complaint involves freight service, safety, billing, employment, or another issue.
Step 10: Keep Copies of All Records
Retain shipment records, bills of lading, delivery receipts, photographs, invoices, emails, letters, case numbers, and notes from telephone conversations.
