Milwaukee Tool
Milwaukee Tool is a major manufacturer of professional power tools, cordless systems, hand tools, accessories, storage products, safety equipment, lighting, outdoor power equipment, and trade-specific jobsite solutions. The company was founded in 1924 and is headquartered in Brookfield, Wisconsin. Milwaukee primarily targets professional construction, electrical, plumbing, mechanical, automotive, utility, landscaping, and industrial users.
The company is especially known for the M12, M18, M18 FUEL, and MX FUEL cordless platforms, along with REDLITHIUM batteries, PACKOUT modular storage, ONE-KEY connected tools, SAWZALL reciprocating saws, jobsite lighting, personal protective equipment, and professional hand tools. Milwaukee states that its product-development strategy focuses heavily on working directly with professional users to understand jobsite problems and develop trade-specific solutions.
Milwaukee Tool is a subsidiary of Techtronic Industries Co. Ltd., commonly known as TTI. TTI is publicly traded in Hong Kong under stock code 669 and has an ADR symbol of TTNDY. Milwaukee remains based in Brookfield while also maintaining major corporate operations in downtown Milwaukee and manufacturing, engineering, distribution, and support facilities throughout the United States.
1-800-729-3878
Also written as:
1-800-SAWDUST
This is Milwaukee Tool’s official U.S. Customer Service and support number.
1-800-729-3878
Milwaukee Tool
13135 West Lisbon Road
Brookfield, WI 53005-2550
United States
Milwaukee Tool
13135 West Lisbon Road
Brookfield, WI 53005-2550
United States
Milwaukee Tool’s current Contact page identifies this as its official Brookfield address.
Milwaukee Tool does not prominently publish one universal public Customer Service email address.
Customers are directed to the official Contact Us form and Customer Service line.
Power Tools, Hand Tools, Tool Accessories, Construction Equipment, Outdoor Power Equipment, Jobsite Storage, Safety Equipment and Industrial Products
1924
Milwaukee Tool began operations in 1924.
Techtronic Industries Co. Ltd.
Milwaukee Tool is a wholly controlled business within the Techtronic Industries group.
Hong Kong Stock Exchange: 669
ADR: TTNDY.
TTI reported that the Milwaukee business grew approximately:
7.9% in local currency during 2025
and underlying Milwaukee growth was approximately 10.3% after adjusting for certain one-time tariff-related product actions.
Techtronic Industries reported approximately:
$15.26 billion in revenue for 2025.
Milwaukee Tool does not prominently publish public walk-in hours for its Brookfield headquarters.
Customers should contact Customer Service before visiting for a service or warranty issue.
https://www.milwaukeetool.com/
https://www.milwaukeetool.com/support
https://www.milwaukeetool.jobs/
Milwaukee Tool does not maintain a separate public-company Investor Relations department.
Parent company Investor Relations:
https://www.ttigroup.com/investors
Milwaukee Tool sells thousands of professional products across cordless power tools, heavy equipment, accessories, hand tools, jobsite safety, storage, lighting, outdoor equipment, and trade-specific systems.
The M12 platform is Milwaukee’s compact 12-volt cordless tool system. It is designed for technicians, electricians, plumbers, automotive professionals, maintenance teams, and trades that value compact size and portability.
Milwaukee currently describes the M12 system as containing more than 150 solutions.
The M18 platform is Milwaukee’s professional 18-volt cordless system.
It powers drills, impact drivers, saws, grinders, nailers, vacuums, lighting, plumbing equipment, outdoor tools, automotive products, and many other professional applications.
M18 FUEL represents Milwaukee’s higher-performance professional cordless tools.
These products generally combine POWERSTATE brushless motors, REDLITHIUM battery technology, and REDLINK PLUS electronics to increase performance, durability, and electronic control.
MX FUEL is Milwaukee’s higher-voltage cordless equipment platform designed to replace certain gas-powered or corded light-equipment applications.
The system includes equipment for cutting, concrete work, pipe work, compacting, lighting, power supply, and other demanding professional uses.
REDLITHIUM is Milwaukee’s battery technology used throughout the company’s cordless platforms.
Different packs are designed for compact size, extended runtime, high output, cold-weather performance, and demanding professional use.
REDLITHIUM FORGE represents higher-output battery technology for selected M18 applications.
These batteries are paired with high-demand tools such as professional saws, grinders, and heavy-duty drilling products.
Milwaukee manufactures compact drills, hammer drills, drill drivers, right-angle drills, magnetic drills, installation drivers, and specialty drilling products.
Professional models are available across both M12 and M18 platforms.
Milwaukee produces cordless impact drivers for construction, electrical, mechanical, automotive, and general fastening work.
Models vary in size, torque, speed control, and connected-tool functionality.
Impact wrenches are available for automotive, heavy-equipment, utility, industrial, and construction users.
The lineup includes compact, mid-torque, high-torque, controlled-torque, and ONE-KEY-enabled models.
Milwaukee offers professional circular saws in multiple blade sizes and cordless platforms.
Current M18 FUEL saws are designed for framing, remodeling, carpentry, and general construction applications.
SAWZALL is one of Milwaukee’s best-known trademarks.
Reciprocating saws are sold for demolition, plumbing, electrical, remodeling, rescue, and other cutting applications.
Milwaukee manufactures a large selection of SAWZALL blades for wood, metal, demolition, cast iron, abrasive materials, and specialty applications.
The company continues to expand carbide and NITRUS CARBIDE blade technology.
Cordless and corded band saws support electrical, mechanical, plumbing, metalworking, and utility applications.
Milwaukee offers compact, deep-cut, and specialty models.
Milwaukee manufactures angle grinders, braking grinders, die grinders, cutoff tools, and related metalworking products.
Cordless FUEL versions are designed to replace selected corded grinding applications.
Professional sanding and polishing tools are available for woodworking, automotive refinishing, metal finishing, and construction.
Current cordless polishers and orbital sanders extend Milwaukee’s battery platforms into finishing trades.
Milwaukee manufactures cordless framing nailers, finish nailers, brad nailers, pin nailers, roofing nailers, and other fastening products.
These tools eliminate the need for compressors and pneumatic hoses in many applications.
Milwaukee sells drain-cleaning equipment, press tools, pipe cutters, inspection cameras, transfer pumps, pipe-threading tools, and other plumbing products.
Many plumbing solutions operate on M12, M18, or MX FUEL battery systems.
Products for electricians include cable cutters, knockout tools, crimpers, fish tapes, meters, lighting, wire strippers, utility products, and electrical hand tools.
Milwaukee specifically develops many products around professional electrical trades.
Milwaukee’s automotive lineup includes impact wrenches, ratchets, tire buffers, polishers, inspection cameras, lighting, inflators, chargers, and specialty diagnostic or maintenance tools.
The M12 Auto Technician Borescope is one current example of a trade-specific automotive product.
Milwaukee manufactures battery-powered lawn mowers, string trimmers, blowers, chainsaws, hedge trimmers, pole saws, and other outdoor equipment.
These products are aimed at both professional landscaping crews and demanding property-maintenance users.
Milwaukee offers flood lights, tower lights, headlamps, flashlights, inspection lights, area lights, and other cordless lighting.
Multiple lights operate on M12, M18, or rechargeable internal battery platforms.
PACKOUT is Milwaukee’s modular storage system.
Products include rolling tool boxes, organizers, drawers, crates, cabinets, wall storage, work surfaces, bags, coolers, and accessories that can connect through the PACKOUT interface.
Milwaukee sells pliers, screwdrivers, wrenches, hammers, utility knives, tape measures, levels, clamps, wire strippers, and other professional hand tools.
The company also manufactures an increasing selection of hand tools in the United States.
Milwaukee’s measuring lineup includes laser distance meters, laser levels, layout equipment, tape measures, and related products.
Empire Level also operates as a division within the Milwaukee Tool organization.
Milwaukee produces drill bits, hole saws, blades, sockets, abrasives, fastening accessories, cutting accessories, and other consumables.
Accessories are a major part of the brand’s professional jobsite ecosystem.
Milwaukee offers hard hats, safety glasses, respirators, gloves, hearing protection, knee pads, high-visibility products, and other jobsite safety equipment.
The company sells professional shirts, jackets, hoodies, heated gear, hats, work pants, and other workwear.
Recent product launches continue expanding the GRIDIRON and other professional clothing collections.
Milwaukee’s heated jackets, vests, hoodies, and workwear use rechargeable battery systems.
Products are designed for construction workers and other professionals operating in cold environments.
ONE-KEY is Milwaukee’s connected-tool and equipment-management platform.
Compatible tools can provide functions such as inventory tracking, equipment management, digital records, customization, and selected security features.
Milwaukee’s E-Service system allows customers to submit qualifying tools for factory repair.
Customers can also locate authorized and factory service centers through the support platform.
Milwaukee currently states that it operates:
21 Factory Service Centers
plus hundreds of authorized service locations across the United States.
Lightning Max Repair provides capped-price repair service for certain products outside warranty or not eligible for free warranty service.
Milwaukee states that customers do not pay more than the quoted Lightning Max Repair amount.
1-800-729-3878
1-800-729-3878
Milwaukee does not separately promote a different general-public Brookfield switchboard.
1-800-SAWDUST
1-800-729-3878
1-800-729-3878.
1-800-729-3878
1-800-729-3878
Milwaukee directs customers to this number to locate warranty and non-warranty repair service.
1-800-729-3878
1-800-729-3878
1-800-729-3878
1-800-268-4015
Additional Canadian contact:
1-877-948-2360.
1-800-729-3878
Milwaukee Tool does not prominently publish one universal consumer-direct sales number.
Products are sold primarily through authorized distributors and retailers.
Milwaukee does not publish one universal consumer billing line.
Purchases made through third-party retailers should generally be addressed with the retailer first.
No universal regional-office number is publicly promoted.
International contacts vary by country and market.
Milwaukee Tool does not publish a general corporate emergency hotline.
Milwaukee Tool itself does not have a standalone Investor Relations department.
Investor matters belong to Techtronic Industries.
Milwaukee directs press and media users through its corporate press resources rather than a universal consumer media line.
Milwaukee Tool does not publish one universal public applicant HR number.
Careers:
https://www.milwaukeetool.jobs/
For warranty, repair, product, service-center, technical, or general support questions, call 1-800-729-3878, also written as 1-800-SAWDUST. Have the product model number, serial number, purchase date, receipt if available, and a clear description of the issue before calling. Milwaukee also provides an official Contact Us form and online E-Service process.
For a repair issue, Milwaukee recommends using a Factory Service Center or Authorized Service Center. The company states that factory-trained technicians typically complete repairs within approximately 7 to 10 business days, although actual timing can vary. Warranty registration is generally not required because qualifying products purchased through authorized distributors automatically carry the applicable warranty.
Milwaukee Tool’s current global headquarters is:
Milwaukee Tool
13135 West Lisbon Road
Brookfield, WI 53005-2550
United States
Official Milwaukee contact information continues to identify Brookfield as the primary headquarters location.
13135 West Lisbon Road
Brookfield, WI 53005-2550
Milwaukee Tool describes itself as a Brookfield-based subsidiary of Techtronic Industries.
Milwaukee Tool has also expanded corporate operations into downtown Milwaukee.
The company stated that its Brookfield global headquarters would remain the central location for corporate operations while the downtown location expanded office capacity.
Steve Richman
Milwaukee Tool corporate expansion materials identify Steve Richman as Milwaukee Tool Group President.
Techtronic Industries Co. Ltd.
TTI owns Milwaukee Tool along with other power-equipment and consumer brands.
TTI reported:
$15.260 billion
in 2025 revenue.
Milwaukee sales grew:
7.9% in local currency
during 2025.
TTI stated that the underlying business grew approximately 10.3% after adjusting for one-time tariff-related actions.
For the six months ended June 30, 2026, TTI reported:
$8.292 billion in revenue
with continued financial growth across the group.
Milwaukee Tool does not prominently publish one simple current global employee total on its public consumer site.
The company maintains major engineering, manufacturing, corporate, distribution, sales, and service operations throughout the United States and internationally.
Milwaukee continues to invest in U.S.-based product development and manufacturing.
Current product lines include U.S.-manufactured hand tools and ongoing investment in engineering, production, patents, and professional-user research.
Customers filing a complaint about a defective tool, warranty determination, repair, battery, accessory, retailer purchase, service-center experience, promotion, or Customer Service interaction should gather the model number, serial number, receipt, purchase date, service records, and photographs where appropriate before escalating.
Begin by calling 1-800-729-3878 or submitting the official Contact Us form. Explain the product issue, identify the model and serial number, and provide proof of purchase where available. Ask whether the product should be handled through warranty service, E-Service, a Factory Service Center, or another support channel. Keep the support reference and notes from the conversation.
If the complaint concerns repair or warranty coverage, take or send the product to the recommended Milwaukee Factory Service Center or Authorized Service Center. Milwaukee states that warranty registration is generally unnecessary, but keeping the purchase receipt can simplify warranty verification. Ask for repair documentation and retain copies of service estimates or inspection findings.
If the initial service-center decision does not resolve the problem, contact Milwaukee Customer Service again and request further review. Provide the previous repair number, technician or service-center information, purchase documentation, and a clear explanation of what remains unresolved. If a warranty claim was denied, ask for the reason and the specific warranty provision involved.
For a serious unresolved corporate matter, written correspondence can be sent to Milwaukee Tool, 13135 West Lisbon Road, Brookfield, WI 53005-2550. Include your contact information, product details, purchase history, previous service case numbers, and a concise chronological explanation. Attach copies rather than originals of receipts or service documents and keep proof of delivery.
If the dispute remains unresolved, the appropriate outside process depends on the issue. Consumer product complaints may be raised with the applicable state consumer-protection agency or Attorney General, while payment disputes can involve the retailer or card issuer. Product-safety concerns may also be submitted to the U.S. Consumer Product Safety Commission where appropriate. Keep receipts, photographs, serial numbers, repair documents, and Milwaukee’s responses before escalating.
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