Metavante Headquarters & Corporate Office

Metavante

About Metavante

Metavante Technologies, Inc. was a major Milwaukee-based financial technology company that provided banking software, payment processing, card services, electronic funds transfer, wealth-management technology, treasury services, and other financial-institution infrastructure. For many years, Metavante was an important technology provider to banks, credit unions, government organizations, healthcare-related payment programs, and other institutions.

The most important current correction for the HeadquarterLocation page is that Metavante is no longer an independent company. On October 1, 2009, Fidelity National Information Services, Inc., now commonly known as FIS, completed its acquisition of Metavante. Following the transaction, Metavante became wholly owned by FIS, and the combined company operated under the FIS name rather than maintaining Metavante as a separate publicly traded corporation.

Metavante’s capabilities significantly expanded FIS in areas such as core banking, card and payment processing, treasury and cash management, trust and wealth technology, EFT services, healthcare payments, and government payments. Today, those businesses and technologies form part of the much broader FIS platform, whose current corporate headquarters is in Jacksonville, Florida.

Quick Information

Corporate Phone Number

Current FIS corporate headquarters

904-438-6000

This is the current corporate telephone number associated with FIS’ principal executive office.

Customer Service Number

FIS does not publish one universal retail Customer Service number because its clients are primarily banks, financial institutions, merchants, corporations, capital-markets firms, and institutional users.

Existing clients should use the support contact assigned to their specific FIS product, platform, or contract.

Corporate Office Address

Fidelity National Information Services, Inc. (FIS)
347 Riverside Avenue
Jacksonville, FL 32202
United States

Headquarters Address

FIS
347 Riverside Avenue
Jacksonville, FL 32202
United States

This is the current headquarters of the company that acquired Metavante.

Former Metavante Headquarters Address

Metavante Technologies, Inc.
4900 West Brown Deer Road
Milwaukee, WI 53223
United States

This was Metavante’s corporate headquarters before its acquisition by FIS and should now be treated as a historical address, not the headquarters of an independent current company.

Email

FIS does not publish one universal consumer Customer Service email.

Current Investor Relations contacts include:

George Mihalos: Georgios.mihalos@fisglobal.com
Kevin Putnam: kevin.putnam@fisglobal.com.

Industry

Financial Technology, Banking Software, Payments, Card Processing, Capital Markets, Treasury Technology, Core Banking and Risk Management

Acquisition Date

October 1, 2009

FIS completed its acquisition of Metavante on that date.

Current Parent / Successor Company

Fidelity National Information Services, Inc. (FIS)

Current FIS CEO

Stephanie Ferris

She currently serves as Chief Executive Officer and President of FIS.

Number of Employees

FIS reported more than 44,000 employees as of December 31, 2025, including more than 27,000 employees primarily located outside the United States.

Current Business Scale

FIS operates globally and provides financial technology to financial institutions, businesses, and developers. Its modern portfolio spans Banking Solutions and Capital Markets Solutions, including processing, software, transaction infrastructure, digital banking, issuing, fraud protection, risk, and investment-market technologies.

Stock Listing

New York Stock Exchange

Ticker

FIS.

Website

https://www.fisglobal.com/

Investor Relations

https://www.investor.fisglobal.com/

Careers Page

https://careers.fisglobal.com/

Metavante / FIS Products & Services

Metavante’s former technology portfolio was integrated into FIS. Therefore, a current service description should focus on FIS’ present-day financial technology offerings while recognizing that several capabilities were materially expanded by the Metavante acquisition.

Core Banking Technology

FIS provides core banking systems that help banks and credit unions manage deposit accounts, customer records, transaction processing, general banking operations, and other foundational functions.

Metavante historically brought substantial core-processing scale into FIS, strengthening the combined company’s position among community, regional, and larger financial institutions.

Digital Banking

FIS provides digital banking technologies that allow financial institutions to offer online and mobile banking, digital account access, transaction services, alerts, and other customer-facing digital experiences.These platforms help traditional banks compete with digitally native financial services while integrating with core systems and payment infrastructure.

Payment Processing

Payments have long been central to both Metavante and FIS. Current FIS systems support transaction processing for financial institutions and other businesses across multiple payment channels.FIS reported significant recurring transaction-processing revenue in 2026, illustrating the importance of payment processing within the modern company.

Card Issuing Solutions

FIS provides card-issuing technology for debit, credit, prepaid, commercial, and other payment-card programs.In 2026, FIS incorporated its acquired Total Issuing Solutions business into Banking Solutions, further expanding card-processing and issuing capabilities.

Electronic Funds Transfer

Metavante brought major EFT capabilities, including its connection with the NYCE network, into FIS.Electronic funds transfer technology supports ATM, debit, point-of-sale, and other account-to-account transaction flows.

Treasury and Cash Management

FIS provides treasury-management technology used by corporations and financial institutions to manage liquidity, cash positions, payments, reconciliation, and financial operations.Metavante significantly expanded FIS’ treasury and cash-management scale when the companies combined.

Wealth Management Technology

Metavante contributed trust and wealth-management processing capabilities to FIS.Today, FIS supports financial institutions and investment-related organizations with software and processing tools used across wealth, investment, and capital-market workflows.

Capital Markets Solutions

FIS provides software and technology for asset managers, traders, custodians, clearing organizations, treasury teams, and other capital-markets participants.For 2025, the Capital Markets segment generated approximately $3.196 billion in revenue, reflecting the importance of this business to FIS.

Fraud Prevention

FIS offers fraud-detection, authentication, risk-management, and security technologies to financial institutions and businesses.The company identifies cybersecurity and fraud as both an operational priority and an important growth area for its products.

Risk and Compliance

Banks and payment companies use FIS technology to support compliance, transaction monitoring, risk management, regulatory reporting, and operational controls.These services help institutions manage increasingly complex regulatory and financial-crime requirements.

Government Payments

The Metavante acquisition provided FIS with additional exposure to government-payment processing.Today, FIS technology continues to support institutional payment workflows beyond traditional consumer banking.

Healthcare Payments

Metavante also gave FIS an entry into healthcare-related payment markets.The combined company has historically supported payment infrastructure in healthcare and other specialized institutional environments.

Professional Services

FIS provides implementation, conversion, programming, consulting, and other professional services connected with its software and processing systems.These services help customers migrate systems, configure platforms, integrate financial technology, and maintain complex operational environments.

Software Licensing

Some FIS platforms are provided through software-license arrangements.The company also earns recurring software-maintenance revenue, creating a business model that combines transaction processing with software, maintenance, and professional services.

Banking Solutions

Banking Solutions is currently one of FIS’ two major operating segments.For the first half of 2026, the segment benefited from core banking, digital, payment, and issuing technology, including the newly acquired Issuer Solutions business.

Capital Market Solutions

Capital Market Solutions provides technology to financial-market participants and includes recurring transaction, software, data, and professional-service offerings.The segment continues to be a significant source of FIS revenue and earnings.

Metavante / FIS Corporate Phone Numbers

Current Corporate Phone Number

904-438-6000

This is FIS’ current corporate headquarters number.

Current Headquarters Number

904-438-6000

Former Metavante Headquarters Number

414-357-2290

This number was associated with Metavante’s Milwaukee headquarters before the FIS acquisition and should be treated as historical, not the current primary corporate number.

Customer Support Number

FIS does not publish one universal consumer Customer Service number because services are largely provided to institutional clients.

Existing FIS clients should use their contracted product-support channel.

Investor Relations Contact

Kevin Putnam: 904-438-6119

Current FIS Investor Relations contacts are published through the shareholder FAQ.

Additional Investor Relations Contact

Lindsay Skaff Jocson: 904-676-4339.

Transfer Agent Number

Computershare Investor Services: 800-568-3476.

Media Relations Number

Current FIS media materials list:

904-438-6278

for corporate marketing and communications contact.

Billing Number

FIS does not publish one universal public Billing Department number. Client billing issues should be handled through the assigned account or product-service team.

Sales Number

FIS primarily handles new business through product-specific sales and enterprise contact forms rather than one universal retail sales number.

International Number

FIS operates globally and uses regional offices and client-service contacts rather than one worldwide support line.

Emergency / After-Hours Number

No general public corporate emergency number is published.

Human Resources Number

FIS does not publish one universal applicant HR line.

Careers

https://careers.fisglobal.com/

How to Reach a Real Person at Metavante / FIS

Because Metavante stopped operating as an independent corporation after the October 2009 acquisition, current inquiries should be directed to FIS, not to an old Metavante headquarters contact. For corporate routing, FIS’ current headquarters number is 904-438-6000. Existing institutional clients should use the support information specified in their FIS contract, implementation documentation, account-management relationship, or product portal.

Shareholders should use current FIS Investor Relations or Computershare contacts rather than trying to contact the former Metavante shareholder organization. Employment inquiries should go through FIS Careers, while media inquiries should be routed through the current FIS communications department.

Metavante Headquarters & Corporate Office Address

Current Successor Company Headquarters

Fidelity National Information Services, Inc.
347 Riverside Avenue
Jacksonville, FL 32202
United States

Former Metavante Headquarters

Metavante Technologies, Inc.
4900 West Brown Deer Road
Milwaukee, WI 53223
United States

Metavante relocated to this Milwaukee address before its acquisition, but this should no longer be presented as the headquarters of a current independent company.

Metavante Acquisition

FIS completed its acquisition of Metavante on

October 1, 2009.

Acquisition Value

FIS’ subsequent annual filing recorded a total Metavante purchase price of approximately:

$4.188 billion.

Current CEO

Stephanie Ferris

She serves as FIS Chief Executive Officer and President.

Current FIS Headquarters

FIS remains headquartered in:

Jacksonville, Florida

and its 2025 annual report confirms 347 Riverside Avenue as the corporate headquarters.

Current Workforce

At December 31, 2025, FIS reported

44,000+ employees

with more than

27,000 primarily outside the United States.

Current Global Footprint

FIS maintains its Jacksonville headquarters along with support centers, data-processing facilities, and other offices around the world.

The company’s 2025 annual report identified approximately 80 facilities.

Stock Listing

FIS trades on

NYSE

Ticker

FIS.

How to File a Complaint Against Metavante / FIS

There is no current independent Metavante complaint department. Complaints involving products or services historically associated with Metavante should now be directed to the appropriate FIS business or support channel.

Step 1: Identify the Current FIS Product

Determine which current FIS platform, banking system, card product, payment service, or institutional agreement is involved. Many former Metavante products were integrated or renamed, so identifying the present product name and client relationship is important before contacting support.

Step 2: Use the Contracted Client Support Channel

FIS primarily serves businesses and financial institutions, so existing clients should begin with the support telephone number, service portal, relationship manager, or help desk defined in their contract. Include the institution name, product, incident number, affected transaction, and relevant dates.

Step 3: Escalate Through the Account Manager

If technical support does not resolve the issue, request review by the account manager, client-success representative, implementation leader, or product-management team. Enterprise customers should keep incident numbers and correspondence together so the escalation team can see the entire support history.

Step 4: Escalate Security or Fraud Matters Immediately

If the issue involves suspected fraud, unauthorized access, payment-security concerns, or a cybersecurity incident, use the applicable FIS security and incident-response procedures specified for the affected product. Time-sensitive financial and security matters should not wait for ordinary corporate correspondence.

Step 5: Escalate Billing or Contract Issues

Billing, service-level, licensing, or contract disputes should be directed to the FIS relationship, finance, or legal contact assigned to the client. Provide copies of invoices, contract terms, previous support tickets, and the specific adjustment or remedy being requested.

Step 6: Contact FIS Corporate Headquarters

For serious unresolved corporate matters, FIS can be contacted at 347 Riverside Avenue, Jacksonville, FL 32202, with general corporate routing available at 904-438-6000.

Step 7: Use Investor Relations for Shareholder Matters

Current FIS shareholders should contact Investor Relations or Computershare instead of the former Metavante shareholder organization. Computershare’s current shareholder line is 800-568-3476.

Step 8: Contact the Appropriate Regulator

Depending on the complaint, a regulated financial institution, payment processor, banking regulator, consumer regulator, securities authority, or other agency may have jurisdiction. The proper route depends on whether the matter involves a bank account, securities activity, payment processing, consumer financial service, or contractual technology service.

Step 9: Preserve All Technical and Contract Records

Keep service tickets, transaction IDs, system logs, invoices, contracts, email correspondence, escalation records, and written FIS responses. For financial-technology disputes, clear documentation is especially important because the underlying service often involves multiple institutions, platforms, and regulated parties.

Kevin

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