Lands’ End Headquarters & Corporate Office

About Lands’ End

Lands’ End, Inc. is an American apparel and lifestyle retailer headquartered in Dodgeville, Wisconsin. The company was founded in Chicago by Gary Comer and his partners, originally as a catalog business selling sailboat hardware and equipment. Over time, Lands’ End moved away from marine equipment and developed into a consumer lifestyle brand known for apparel, swimwear, outerwear, footwear, accessories, home products, school uniforms, corporate uniforms, and personalized merchandise. Today, digital commerce remains central to its business, supported by company-operated stores, third-party distribution, licensing, and its Lands’ End Outfitters business-to-business channel.

Lands’ End operates as a publicly traded company on the Nasdaq under ticker LE. Current corporate filings identify its principal executive offices at 5 Lands’ End Lane, Dodgeville, Wisconsin 53595, correcting older company materials that previously used 1 Lands’ End Lane. The Dodgeville operation forms part of a large company-owned Wisconsin campus that supports corporate administration, customer service, distribution, personalization, and other functions. As of the latest fiscal 2025 Form 10-K, Lands’ End employed approximately 3,900 employees, plus substantial seasonal staffing during peak school-uniform and holiday periods.

A major corporate change occurred on April 1, 2026, when Lands’ End completed a joint venture with WHP Global. Lands’ End contributed its brand intellectual property and licensing assets to a new joint venture, and WHP Global paid $300 million for a 50% controlling stake. The venture is owned 50/50 economically by Lands’ End and WHP Global, with WHP leading global licensing and brand expansion. Lands’ End itself continues to control its existing direct-to-consumer and business-to-business operations. In July 2026, Charlie Cole became Chief Executive Officer, succeeding Andrew McLean.

Quick Information

Corporate Phone Number

608-935-9341

This is the current corporate telephone number disclosed with Lands’ End’s principal executive offices in its 2026 SEC filings.

Customer Service Number

1-800-963-4816

Lands’ End currently publishes this number through its consumer website for general Customer Service, orders, returns, shipping, and related shopping assistance.

Corporate Office Address

Lands’ End, Inc.
5 Lands’ End Lane
Dodgeville, WI 53595
United States

Headquarters Address

Lands’ End, Inc.
5 Lands’ End Lane
Dodgeville, WI 53595
United States

This is the current principal executive-office address in the company’s 2026 SEC filings.

Email

General Customer Service: landsend@landsend.com

Lands’ End Outfitters: businessoutfitters@landsend.com

Investor Relations: investors@landsend.com.

Industry

Apparel Retail, E-Commerce, Lifestyle Products, Swimwear, Outerwear, Home Products, Uniforms and Business Apparel

Founded

1963

Lands’ End was founded in Chicago by Gary Comer and partners and later evolved from sailing merchandise into apparel and lifestyle retail.

Number of Employees

Approximately 3,900 employees

Latest fiscal 2025 filing: about 3,600 in the United States and about 300 outside the United States, plus seasonal staffing during peak periods.

Corporate Office Hours

Lands’ End does not publish standard public visitor hours for its Dodgeville corporate campus.

Consumer service availability varies by support channel.

Website

https://www.landsend.com/

Investor Relations

https://investors.landsend.com/

Careers Page

https://landsend.wd5.myworkdayjobs.com/LandsEndCareers

Lands’ End Products & Services

Women’s Apparel

Lands’ End sells women’s shirts, sweaters, pants, dresses, shorts, activewear, sleepwear, outerwear, and seasonal clothing. The assortment emphasizes comfort, practical design, inclusive sizing, and products intended for repeated everyday use.

Men’s Apparel

The men’s assortment includes polos, dress shirts, casual shirts, sweaters, trousers, shorts, outerwear, swimwear, and performance-oriented basics. Products are sold directly online as well as through selected retail and third-party channels.

Kids Clothing

Lands’ End sells children’s tops, bottoms, outerwear, school-ready basics, swimwear, sleepwear, and accessories. Kids merchandise is closely connected to the company’s large school-uniform operation.

Swimwear

Swimwear is one of Lands’ End’s core categories and includes one-piece suits, tankinis, bikinis, swim dresses, swim shorts, rash guards, and men’s and children’s swim products. The brand offers multiple coverage, support, and sizing options.

Outerwear

Lands’ End sells insulated coats, down jackets, parkas, raincoats, fleece, vests, and cold-weather accessories. Outerwear remains a major seasonal category and reflects the brand’s emphasis on practical performance and durable construction.

Footwear

The company markets casual shoes, boots, sandals, slippers, water shoes, and other footwear through its online and licensed product assortment. Some footwear categories are now supported through licensing relationships.

School Uniforms

Lands’ End supplies uniforms to schools and students through dedicated school storefronts. Schools can establish approved garments, colors, logos, and dress-code selections so families can order compliant clothing directly….

Lands’ End Outfitters

Lands’ End Outfitters provides uniforms, branded apparel, workwear, embroidery, and logo customization for businesses and organizations. The division serves both small organizations and large enterprise accounts.

Corporate Uniforms

Corporate clients can establish customized employee-apparel programs with approved colors, garment selections, and embroidered logos. Lands’ End provides account-specific ordering portals and fulfillment services for qualifying organizations.

Home Products

The home assortment includes sheets, comforters, duvet covers, quilts, blankets, throws, towels, rugs, and related household textiles. Current categories include Supima cotton, flannel, percale, sateen, linen, and other materials.

Bags and Totes

Lands’ End is known for canvas totes and also sells backpacks, luggage, lunch bags, travel accessories, and other carry products. Many tote products can be personalized through monograms or embroidery.

Personalization and Monogramming

Eligible apparel, bags, school uniforms, and other products can be customized using monograms, embroidered names, or organization logos. Custom products generally have different return restrictions than ordinary merchandise.

Online Shopping

Customers can purchase Lands’ End products through the company’s primary e-commerce site. Online accounts support order history, tracking, saved addresses, payment management, and other shopping tools.

Company-Operated Stores

Lands’ End continues to operate physical stores alongside its large digital business. Store availability is more limited than the company’s online reach, so customers should check the official Store Locator before traveling.

Returns

Eligible consumer merchandise is subject to Lands’ End’s current return terms, while business and customized merchandise can carry separate rules. Lands’ End Outfitters currently provides a 90-day eligibility window for qualifying items and excludes certain customized and final-sale products.

Lands’ End Corporate Phone Numbers

Corporate Phone Number

608-935-9341

Corporate Headquarters Number

608-935-9341

Headquarters Number

608-935-9341

Corporate Office Number

608-935-9341

Customer Service Number

1-800-963-4816

Customer Support Number

1-800-963-4816

School Uniform Customer Service

1-800-469-2222

Lands’ End school-uniform materials publish this number for phone and text assistance.

Lands’ End Outfitters Customer Service

1-800-587-1541

Published Monday through Friday, 7:00 AM to 7:00 PM Central Time, for current Outfitters return and business-support questions.

Toll-Free Number

General consumer support

1-800-963-4816

Privacy Request Number

1-800-746-3467

Lands’ End publishes this number for qualifying U.S. consumer privacy requests and appeals.

Sales Number

Lands’ End does not publish one universal consumer sales department number. Consumer purchases are handled through the website, stores, and Customer Service.

Billing Number

No separate universal consumer Billing Department number is publicly promoted. Billing and order-payment concerns should begin with Customer Service at 1-800-963-4816.

Regional Office Number

No single universal regional-office number is published.

International Number

International support varies by market. Current Outfitters materials list +1-608-935-8076 for certain international business-uniform inquiries.

Emergency / After-Hours Number

No public corporate emergency hotline is listed.

Investor Relations Number

646-277-1235

Current Investor Relations contact

Tom Filandro, ICR.

Corporate / Investor Contact Number

608-935-4100

Current Lands’ End financial announcements publish this number with CFO Bernard McCracken.

Media / Press Contact

Current media email

LandsEnd@fgsglobal.com.

Human Resources Number

Lands’ End does not prominently publish one universal public applicant HR number.

Use the Careers Page for current openings.

Reservations / Booking Number

Not applicable.

Lands’ End is a retail and apparel company.

How to Reach a Real Person at Lands’ End

For an ordinary consumer question involving an order, shipping delay, return, exchange, product issue, promotion, or payment, start with 1-800-963-4816. Lands’ End also provides chat, text, and email channels. Have the order number, email address used at checkout, product name or item number, delivery date, and payment information available so the representative can locate the transaction quickly. For school-uniform matters, 1-800-469-2222 is more appropriate, while business and corporate-uniform customers should use 1-800-587-1541.

For a store-specific purchase, contact the store first because local management can usually review an in-store transaction faster than the corporate office. For unresolved corporate matters, formal correspondence can be directed to the current headquarters at 5 Lands’ End Lane in Dodgeville. Investors should not use consumer Customer Service and should instead contact Investor Relations through the dedicated channels.

Lands’ End supports several different businesses under one brand, so using the correct department is important. Before escalating, keep receipts, order confirmations, return tracking, screenshots, previous emails, and representative names. This helps the next representative or supervisor understand what has already been attempted.

Lands’ End Headquarters & Corporate Office Address

Current Headquarters

Lands’ End, Inc.
5 Lands’ End Lane
Dodgeville, WI 53595
United States

Current fiscal 2025 and subsequent 2026 SEC filings identify 5 Lands’ End Lane as the company’s principal executive office.

Corporate Office

The principal corporate office is the same as the headquarters

5 Lands’ End Lane, Dodgeville, WI 53595

The larger Dodgeville campus also supports customer service, distribution, and other company operations.

Other Important Address

Board-related written correspondence can be sent to

Lands’ End, Inc. Board of Directors
c/o Secretary, Legal Department
5 Lands’ End Lane
Dodgeville, WI 53595.

Former / Historical Headquarters Address

Older Lands’ End materials previously listed

1 Lands’ End Lane, Dodgeville, WI 53595

This address appeared in older SEC filings, but current filings now use 5 Lands’ End Lane, so the older address should not be presented as the current principal executive office.

How to File a Complaint Against Lands’ End

Complaints may involve merchandise quality, shipping, returns, refunds, payment, customized products, school uniforms, corporate uniforms, promotions, store experiences, privacy requests, or other service issues. Before escalating, collect the order number, receipt, product information, photos where relevant, shipping or return tracking, dates, previous Customer Service communications, and the specific outcome you are requesting.

Step 1: Contact Customer Service

Start with Lands’ End Customer Service at 1-800-963-4816. Explain the issue clearly and provide the relevant order number, purchase date, customer email, and product details. If the complaint concerns damaged or incorrect merchandise, keep photographs and packaging available. Ask the representative to document the issue and note any refund, replacement, exchange, or follow-up promised.

Step 2: Contact the Relevant Department

If the issue concerns a school uniform, use 1-800-469-2222. Business and uniform-program customers should call 1-800-587-1541 or email businessoutfitters@landsend.com. Privacy complaints should use the dedicated 1-800-746-3467 privacy channel. Sending the complaint to the department that owns the transaction is usually more effective than repeatedly contacting general Customer Service.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the problem, ask for supervisor or management review. Provide the existing case history, the name or date of the prior contact, and the resolution that was offered. Explain precisely why that response did not resolve the complaint and what you believe would constitute an appropriate outcome. Keep notes from each call so that you can demonstrate the full escalation history.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint by email or another written Customer Service channel when supporting documents are important. Written correspondence is especially useful for disputed returns, refund amounts, customization errors, or repeated delivery issues because screenshots, tracking records, and photographs can be attached. Keep the conversation in one email thread whenever possible.

Step 5: Contact Corporate Headquarters

For a serious unresolved matter, send written correspondence to Lands’ End, Inc., 5 Lands’ End Lane, Dodgeville, WI 53595. Include your full name, order details, previous case history, dates, and a concise explanation of the requested resolution. Send copies rather than original receipts or documents and retain proof of delivery.

Step 6: Use the Specialized Complaint or Dispute Department

Privacy complaints should use the company’s privacy-request process. Shareholder or governance matters should go to Investor Relations or the Board channel rather than consumer Customer Service. The Board accepts written comments and concerns through the Legal Department, although routine product complaints may be screened out because the Board channel is intended for governance-level issues.

Step 7: File With the Appropriate Regulator

If the issue concerns consumer privacy, marketing practices, product safety, or another regulated matter, the correct regulator depends on the issue and the customer’s state. Product-safety concerns may involve the U.S. Consumer Product Safety Commission, while privacy matters may fall under applicable state privacy regulators or state Attorneys General.

Step 8: Use Consumer Protection or Financial Dispute Options

For unresolved billing or card disputes, customers can contact their card issuer or payment provider after first attempting to resolve the matter with Lands’ End. General retail complaints may also be submitted to the appropriate state Attorney General or consumer-protection agency. Keep the receipt, return confirmation, tracking records, and all correspondence before filing an external complaint.

Step 9: Consider Formal Legal or Arbitration Procedures

For a significant unresolved dispute, review the purchase terms and any applicable dispute-resolution provisions before pursuing formal action. Depending on the nature and value of the claim, options may include small-claims court, arbitration where contractually applicable, or consultation with a qualified attorney. Formal proceedings should normally be considered after documenting reasonable attempts to resolve the matter directly with Lands’ End.