LongHorn Steakhouse Headquarters & Corporate Office

About LongHorn Steakhouse

LongHorn Steakhouse is a full-service American steakhouse chain known for fresh, never frozen steaks, grilled entrées, chicken, seafood, ribs, burgers, appetizers, salads, desserts, and alcoholic beverages. The brand emphasizes its “Steak Done Right” positioning and uses trained Grill Masters to prepare its signature cuts. Popular dishes include Flo’s Filet, Outlaw Ribeye, The LongHorn Porterhouse, Renegade Sirloin, Parmesan Crusted Chicken, Wild West Shrimp, LongHorn Salmon, and Chocolate Stampede.

LongHorn was founded in 1981 in Atlanta, Georgia. It later became part of Darden Restaurants, Inc., one of the largest full-service restaurant companies in the United States. LongHorn operates through Darden subsidiaries, including RARE Hospitality International, Inc. and Rare Hospitality Management, LLC, rather than as a standalone publicly traded corporation.

LongHorn is currently led by President Laura Williamson, while parent company Darden is led by President and CEO Rick Cardenas. As of August 30, 2026, Darden reported 624 company-owned LongHorn Steakhouse restaurants, up from 595 a year earlier. LongHorn produced approximately $3.423 billion in sales during Darden’s fiscal 2026, confirming the brand as one of Darden’s largest operating businesses.

LongHorn Steakhouse Headquarters & Corporate Office Address

Current Headquarters

LongHorn Steakhouse / Darden Restaurants, Inc.
1000 Darden Center Drive
Orlando, FL 32837
United States

LongHorn does not operate a separately disclosed public-company headquarters. Corporate functions are supported through Darden’s Orlando Restaurant Support Center. Darden’s current SEC filing identifies this address as the parent’s principal executive office.

Corporate Office

Darden Restaurants, Inc.
1000 Darden Center Drive
Orlando, FL 32837

Mailing Address

For real-estate submissions, LongHorn currently directs correspondence to

Darden Restaurants, Real Estate Department
P.O. Box 695011
Orlando, FL 32869-5011.

Other Important Address

LongHorn marketing correspondence may be directed to

LongHorn Steakhouse Marketing
1000 Darden Center Drive
Orlando, FL 32837.

Former / Historical Headquarters

LongHorn originated in Atlanta, Georgia and historically had a stronger standalone Atlanta identity. Current corporate administration belongs under Darden in Orlando, Florida, so older Atlanta headquarters listings should not be used as the present corporate headquarters.

Quick Information

Corporate Phone Number

407-245-4000

Customer Service Number

800-793-4126

LongHorn publishes this Guest Relations number for guest questions, including allergen and ingredient concerns.

Corporate Office Address

1000 Darden Center Drive, Orlando, FL 32837

Headquarters Address

1000 Darden Center Drive, Orlando, FL 32837

Email

LongHorn does not prominently publish one universal Guest Relations email address. Guest feedback is routed through its official Contact Us form.

Privacy: privacy2@darden.com.

Industry

Full-Service Restaurants, Casual Dining, Steakhouse Restaurants and Foodservice

Founded

1981

Number of Employees

LongHorn-specific current employee figures are not separately disclosed in Darden’s latest SEC filing. Recent Darden leadership materials have described LongHorn as employing tens of thousands of team members.

Number of Stores / Locations

624 company-owned LongHorn restaurants as of August 30, 2026.

Corporate Office Hours

Darden does not publish general public walk-in headquarters hours. Guest Relations support and local restaurant hours vary by function and location.

Website

https://www.longhornsteakhouse.com/

Investor Relations / Careers Page

Investor Relations: https://investor.darden.com/

Careers: https://jobs.longhornsteakhouse.com/

LongHorn Steakhouse Products & Services

Flo’s Filet

Flo’s Filet is one of LongHorn’s signature steaks and has been associated with the brand since its early years. It is a tender center-cut filet that LongHorn describes as fresh, never frozen, seasoned, and grilled to the guest’s requested temperature.

Outlaw Ribeye

The Outlaw Ribeye is a large bone-in ribeye seasoned with LongHorn’s proprietary char seasoning. It is one of the restaurant’s most recognizable signature steaks and is designed for guests who prefer a highly marbled, bold-flavored cut.

Renegade Sirloin

Renegade Sirloin is LongHorn’s center-cut sirloin option and is available in multiple sizes. It provides a leaner steak choice while remaining part of the brand’s core grilled-steak lineup.

The LongHorn Porterhouse

The LongHorn Porterhouse combines a strip steak and tender filet on one bone. It is one of the largest steak cuts on LongHorn’s regular menu and carries the brand’s name as a signature item.

New York Strip

LongHorn serves a classic New York Strip that is fire-grilled and available with different seasoning combinations. The company promotes steak preparation and custom grilling as central parts of its menu philosophy.

Fire-Grilled T-Bone

The Fire-Grilled T-Bone combines characteristics of strip steak and filet around the T-shaped bone. It appears in LongHorn’s regular Legendary Steaks lineup.

Grill Master Combos

LongHorn offers combination meals pairing steaks with products such as grilled shrimp, salmon, lobster tail, chicken, or ribs. These allow guests to combine steakhouse entrées and seafood or other proteins in one meal.

Parmesan Crusted Chicken

Parmesan Crusted Chicken is one of LongHorn’s most recognizable non-steak entrées. The grilled chicken is finished with the restaurant’s signature Parmesan crust and is offered in both dinner and qualifying lunch formats.

LongHorn Salmon

LongHorn Salmon provides a seafood entrée alongside the restaurant’s steak offerings. It is grilled and appears on both regular and qualifying lunch menus, with availability and pricing varying by restaurant.

Redrock Grilled Shrimp

Redrock Grilled Shrimp is offered as an entrée and as part of combination meals. It gives customers a seafood option that can be paired with steak or ordered independently.

Baby Back Ribs

LongHorn offers Baby Back Ribs as a full-service steakhouse alternative to beef entrées. Depending on restaurant availability, ribs may be ordered alone or paired with chicken or other entrées.

Wild West Shrimp

Wild West Shrimp is a signature appetizer featuring shrimp with spicy peppers and garlic-butter flavors. It is prominently featured by the brand alongside its signature steak items.

Steakhouse Cheeseburger

The Half-Pound Steakhouse Cheeseburger provides a handheld option for guests who want a beef entrée without ordering a steak. It is generally served with seasoned French fries.

Chicken Sandwich

LongHorn’s Crispy Buttermilk Chicken Sandwich is another handheld entrée. Menu availability, recipe details, and pricing can vary by location.

Entrée Salads

The menu includes salads such as Grilled Chicken & Strawberry Salad, 7-Pepper Sirloin Salad, Caesar-style salads, and greens topped with chicken or salmon. These provide lighter alternatives to the steakhouse’s traditional entrées.

Lunch Menu

LongHorn offers qualifying lunch items generally Monday through Saturday from 11:00 AM to 3:00 PM at participating locations. Lunch choices include steaks, chicken, seafood, salads, and other entrées.

Kids Meals

LongHorn provides children’s meals for guests under 12, including options such as cheeseburgers, chicken tenders, grilled chicken, and kid-sized sirloin.

Desserts

Dessert selections currently include items such as Chocolate Stampede, cheesecake, Molten Lava Cake, and seasonal or location-specific desserts.

To-Go Ordering

Guests can place qualifying takeout orders through LongHorn’s website and digital ordering platform. Orders are prepared at the selected local restaurant.

Call-Ahead Waiting

LongHorn does not accept traditional reservations. Instead, it offers Call-Ahead waiting, allowing guests to contact the restaurant and add their name to the waitlist before arrival.

Gift Cards

LongHorn sells physical and electronic gift cards. It also supports large-quantity gift-card purchases for businesses, organizations, and group gifting.

LongHorn eClub

The LongHorn eClub provides promotional messages, offers, and news to enrolled guests. The brand currently promotes an appetizer offer for new eClub members.

LongHorn Steakhouse Corporate Phone Numbers

Corporate Phone Number

407-245-4000

Corporate Headquarters Number

407-245-4000

Headquarters Number

407-245-4000

Corporate Office Number

407-245-4000.

Customer Service Number

800-793-4126

Customer Support Number

800-793-4126

LongHorn Guest Relations handles guest feedback and specialized food or allergen questions.

Toll-Free Number

800-793-4126

Sales Number

LongHorn does not publish a conventional consumer sales department number.

Billing Number

There is no universal billing-only line. For incorrect restaurant charges, LongHorn recommends contacting the restaurant and speaking with a manager.

Regional Office Number

LongHorn does not publish one universal regional-office line.

Branch Office Number

Each restaurant has its own phone number, available through the official Restaurant Locator.

International Number

International and licensed LongHorn restaurants maintain location-specific telephone numbers. The brand operates in markets including Guam, Puerto Rico, and the Philippines.

Emergency / After-Hours Number

No corporate emergency line is published. Immediate medical, fire, or police emergencies should be directed to local emergency services.

Investor Relations Number

Investor relations are handled by parent company Darden Restaurants. A separate LongHorn Investor Relations number is not applicable.

Media / Press Number

Media matters are handled through Darden corporate communications. LongHorn does not prominently publish a permanent consumer-facing press number.

Human Resources Number

Employee Relations: 800-932-2558

For current team members with workplace concerns.

Employee Benefits / Payroll Number

888-374-3343

Available Monday through Friday, 9:00 AM to 5:00 PM Eastern Time for current employee pay, tax, and benefit questions.

Gift Card Support Number

Physical gift card orders: 866-518-9106

Electronic gift cards: 877-800-4819.

Large Gift Card Orders

800-642-7336

Monday through Friday, 9:00 AM to 6:00 PM ET.

Reservations / Booking Number

LongHorn does not accept conventional reservations.Guests should use the local restaurant’s Call-Ahead waiting option.

How to Reach a Real Person at LongHorn Steakhouse

For the majority of guest issues, call LongHorn Guest Relations at 800-793-4126 or submit feedback using the Contact Us form. Have the restaurant address, visit date, check or receipt number, server or manager name if known, payment details, and a concise description of the issue ready. This central support route is especially useful for unresolved service complaints, food concerns, allergy questions, and matters that need follow-up beyond the local restaurant.

If your concern involves an incorrect bill, credit-card charge, meal preparation, long wait, missing To-Go item, or employee interaction at one restaurant, LongHorn recommends contacting that specific restaurant and asking for a manager. The company notes that 2:00 PM to 4:00 PM is generally a useful time to reach a restaurant manager outside the busiest meal periods.

For corporate matters, Darden’s headquarters number is 407-245-4000. Employees should use Employee Relations at 800-932-2558, while gift-card issues have dedicated support lines. Using the department closest to the issue will normally produce a faster response than starting with the corporate switchboard.

How to File a Complaint Against LongHorn Steakhouse

Complaints can involve food quality, employee conduct, cleanliness, billing, allergens, To-Go orders, wait times, gift cards, accessibility, or another restaurant experience. Before escalating, keep your receipt, restaurant location, visit date, order number, payment record, photographs when relevant, and notes from earlier conversations.

Step 1: Contact Customer Service

Call Guest Relations at 800-793-4126 or use the official Contact Us form. Explain the concern clearly, identify the restaurant and date, and state the resolution you are seeking. If the issue involves an allergen or recipe question, Guest Relations is also the appropriate central team.

Step 2: Contact the Relevant Department

For restaurant charges, missing food, service concerns, or meal-quality issues, contact the local restaurant manager. Gift-card problems should go to the relevant physical or electronic gift-card support team. Employees should use Employee Relations rather than guest support.

Step 3: Request Supervisor or Management Review

If the first manager or representative cannot resolve the complaint, request review by the restaurant’s General Manager or a higher Guest Relations supervisor. Explain what was already offered and what remains unresolved. Provide the original receipt and case information so management can review the same facts.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through LongHorn’s official Contact Us page. Written submissions are particularly helpful for complaints involving photographs, receipts, screenshots, allergy concerns, or repeated service issues because they provide a documented record for Guest Relations.

Step 5: Contact Corporate Headquarters

For a serious unresolved matter, write to LongHorn Steakhouse / Darden Restaurants, 1000 Darden Center Drive, Orlando, FL 32837. Include the restaurant location, visit date, receipt number, previous contacts, supporting evidence, and requested resolution.

Step 6: Use the Specialized Complaint or Dispute Department

Privacy concerns can be sent to privacy2@darden.com, while current employee workplace concerns can be directed to 800-932-2558. Gift-card disputes should use the appropriate gift-card specialist number. This specialized route is preferable when general Guest Relations does not control the underlying issue.

Step 7: File With the Appropriate Regulator

Food-safety or sanitation complaints may be reported to the local or state health department responsible for the restaurant. Serious accessibility or discrimination concerns can involve the applicable civil-rights authority. Employment complaints may fall under state or federal labor agencies depending on the circumstances.

Step 8: Use Consumer Protection or Financial Dispute Options

For unresolved billing or card-charge disputes, contact the card issuer after giving the restaurant or Darden an opportunity to investigate. General consumer complaints may also be submitted to a state Attorney General or consumer-protection agency. Keep the original receipt and all company responses.

Step 9: Consider Formal Legal or Arbitration Procedures

If a dispute remains significant and unresolved, review LongHorn and Darden’s current legal terms before pursuing formal action. Depending on the dispute, the terms may include notice, venue, dispute-resolution, or arbitration provisions. Legal advice may be appropriate for substantial injury, discrimination, employment, or high-value claims.