Briggs & Stratton Headquarters & Corporate Office

About Briggs & Stratton

Briggs & Stratton was founded in 1908 and became one of America’s best-known manufacturers of gasoline engines for outdoor power equipment. Over more than a century, the company expanded beyond small engines into lawn and garden equipment, generators, pressure washers, commercial turf products, jobsite equipment, batteries, and energy-storage technologies. Its brands became widely used by homeowners, contractors, landscapers, equipment manufacturers, and commercial customers around the world.

Today, Briggs & Stratton is a major manufacturer of engines and power solutions. Its portfolio includes the Briggs & Stratton, Vanguard, Ferris, Simplicity, Snapper, Billy Goat, Allmand, Branco, Victa, and other brands. The company manufactures gasoline engines for outdoor equipment, lithium-ion battery products, standby generators, energy-storage systems, commercial mowers, pressure washers, and other power equipment. Its products are designed, manufactured, sold, and serviced in more than 100 countries on six continents.

A critical ownership correction is required for older corporate pages. Briggs & Stratton filed for Chapter 11 bankruptcy protection in 2020, and an affiliate of KPS Capital Partners acquired substantially all of the company’s assets in September 2020. The reorganized Briggs & Stratton now operates as a privately held KPS portfolio company rather than the former publicly traded Briggs & Stratton Corporation. Current KPS information continues to list Briggs & Stratton as an active investment. Its current corporate headquarters are at 12301 W. Wirth Street, Wauwatosa, Wisconsin 53222.

Briggs & Stratton Headquarters & Corporate Office Address

Current Headquarters

Briggs & Stratton, LLC
12301 W. Wirth Street
Wauwatosa, WI 53222
United States

This is Briggs & Stratton’s verified current corporate headquarters.

Corporate Office

12301 W. Wirth Street
Wauwatosa, WI 53222
United States

The Wauwatosa headquarters supports executive management, engineering, administration, marketing, product development, finance, and other companywide functions.

Mailing Address

Briggs & Stratton, LLC
P.O. Box 702
Milwaukee, WI 53201-0702
United States

Briggs & Stratton publishes this separate corporate mailing address.

Other Important Address

W140 N9059 Lilly Road
Menomonee Falls, WI 53051
United States

This location is associated with Graphic Services and Customer Education.

Quick Information

Corporate Phone Number

414-259-5333

This is Briggs & Stratton’s verified corporate-headquarters number.

Customer Service Number

800-444-7774

This is a verified Briggs & Stratton customer-service contact for general online-store and qualifying product inquiries.

Corporate Office Address

12301 W. Wirth Street, Wauwatosa, WI 53222, United States

Headquarters Address

12301 W. Wirth Street, Wauwatosa, WI 53222, United States

Email

privacy@basco.com

This is a verified corporate privacy contact. Product-support inquiries should use Briggs & Stratton’s support system.

Industry

Small engines, outdoor power equipment, generators, batteries, energy storage, lawn and garden equipment, and commercial turf equipment.

Founded

1908

Briggs & Stratton has more than a century of experience in power equipment.

Global Presence

Products are designed, manufactured, marketed, and serviced in 100+ countries across six continents.

Ownership

KPS Capital Partners

KPS acquired substantially all Briggs & Stratton assets in September 2020 following the company’s Chapter 11 restructuring.

Corporate Office Hours

Corporate office hours are generally normal weekday business hours. Customer-support schedules vary by product category.

Website

https://www.briggsandstratton.com/

Careers Page

https://www.briggsandstratton.com/en-us/careers

Briggs & Stratton Products & Services

Small Gasoline Engines

Briggs & Stratton manufactures engines used in lawn mowers, pressure washers, generators, and other outdoor power equipment.

Vanguard Commercial Engines

Vanguard products serve commercial and professional applications requiring durable engines and power solutions for demanding operating environments.

Standby Generators

The company provides permanently installed standby generators designed to supply backup electricity to homes and businesses during power outages.

Portable Generators

Portable generator products provide temporary electricity for emergencies, jobsites, recreation, and other applications.

Pressure Washers

Briggs & Stratton manufactures and supports pressure washers used for outdoor cleaning, property maintenance, vehicles, and other applications.

Lithium-Ion Battery Products

The company develops commercial battery technologies used in equipment, mobile power, and electrification applications.

Energy Storage Systems

Briggs & Stratton offers battery-based energy-storage solutions designed for residential, commercial, and off-grid energy applications.

Ferris Commercial Mowers

Ferris provides commercial mowing equipment for professional landscapers and property-maintenance customers.

Billy Goat Equipment

Billy Goat products include outdoor cleanup, debris, turf, and property-maintenance equipment used by professionals and homeowners.

Allmand Jobsite Equipment

Allmand develops jobsite equipment such as light towers, heaters, and related professional products.

Parts and Accessories

Briggs & Stratton sells replacement parts, filters, spark plugs, maintenance products, engine components, and accessories.

Dealer and Repair Support

Customers can use Briggs & Stratton’s authorized dealer network for product diagnosis, parts, repair, warranty service, and maintenance.

Briggs & Stratton Corporate Phone Numbers

Corporate Phone Number

414-259-5333

This is Briggs & Stratton’s verified Wauwatosa headquarters telephone number.

Corporate Headquarters Number

414-259-5333

The same number serves the company’s principal corporate office.

Customer Service Number

800-444-7774

This is a verified Briggs & Stratton customer-service number for qualifying product and online-order questions.

Standby Generator Support Number

800-732-2989

This number provides support for Briggs & Stratton standby-generator customers.

Pressure Washer & Portable Generator Support Number

800-743-4115

Briggs & Stratton publishes this number for pressure-washer and portable-generator support.

Customer Education Number

414-259-5291

This number is associated with Briggs & Stratton Graphic Services and Customer Education.

Customer Education Toll-Free Number

800-934-7730

This toll-free number is also associated with customer-education resources.

International Number

Varies by region

Briggs & Stratton maintains offices and operations in Europe, Asia, Latin America, Australia, and other global markets.

How to Reach a Real Person at Briggs & Stratton

For an engine, parts, online order, or general product question, call 800-444-7774 or use Briggs & Stratton’s official support website. Have the product type, engine model, type and code numbers, serial number, purchase information, and description of the problem ready.

Standby-generator customers should call 800-732-2989, while pressure-washer and portable-generator customers can use 800-743-4115. Both specialized support lines operate Monday through Friday during published support hours.

For repairs requiring hands-on diagnosis, use an authorized Briggs & Stratton dealer. Dealers are generally better positioned to inspect equipment, identify required parts, perform warranty work, and complete repairs than the headquarters office.

How to File a Complaint Against Briggs & Stratton

Complaints may involve engines, generators, equipment, warranties, parts, repairs, online orders, dealers, or customer support. Gather model and serial information, receipts, warranty documents, photographs, dealer records, and previous support communication.

Step 1: Contact Customer Service

Call the appropriate product-support number and explain the problem. Ask for a support or case number if one is available.

Step 2: Contact the Relevant Department

Generator, pressure-washer, engine, parts, online-order, warranty, dealer, and energy-storage complaints should use the specialized product route.

Step 3: Request Supervisor or Management Review

If the initial representative cannot resolve the issue, ask for a support supervisor, warranty specialist, or product manager.

Step 4: Use the Company’s Written Complaint Channel

Use Briggs & Stratton’s official Contact and support systems to document the complaint, product information, and requested resolution.

Step 5: Contact Corporate Headquarters

Serious unresolved matters may be sent to Briggs & Stratton, LLC, 12301 W. Wirth Street, Wauwatosa, WI 53222 or its corporate mailing address.

Step 6: Use the Specialized Complaint or Dispute Department

Warranty, safety, privacy, legal, dealer, and commercial matters should be routed to the specialized team responsible.

Step 7: File With the Appropriate Regulator

Product-safety issues may involve the Consumer Product Safety Commission, while environmental, workplace, advertising, and consumer complaints may involve other regulators.

Step 8: Use Consumer Protection or Financial Dispute Options

Customers may contact the retailer, dealer, payment provider, or state consumer-protection office for qualifying unresolved purchase and warranty issues.

Step 9: Consider Formal Legal or Arbitration Procedures

For serious product-liability, warranty, property-damage, commercial, or contractual disputes, review the applicable warranty and purchase terms before formal action.