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- Blain’s Farm & Fleet
About Blain’s Farm & Fleet
Blain’s Farm & Fleet is a family-owned American retail company headquartered in Janesville, Wisconsin. The company describes itself as “The Modern General Store” and serves customers with products for the home, farm, automotive needs, outdoor activities, pets, clothing, tools, lawn and garden projects and everyday household use. Blain’s Farm & Fleet currently operates 45 stores across four Midwestern states and also serves customers nationwide through its e-commerce website.
The company was founded in June 1955 by brothers William Claude Blain and Norman Albert “Bert” Blain. The brothers developed the Farm & Fleet concept after recognizing an opportunity to provide discounted merchandise to farmers and rural customers. They opened the first Blain’s Farm & Fleet store in Janesville, Wisconsin, and the business has remained family-owned and operated for more than seven decades.
Today, Blain’s Farm & Fleet operates retail stores, automotive service centers, distribution facilities, an e-commerce operation and a corporate Support Center under Blain Supply, Inc. Current company information identifies 3507 E. Racine Street, Janesville, Wisconsin 53547 with Blain Supply’s corporate operations. The company surpassed the 5,000-employee threshold before being recognized in 2025 as a large employer, and its current careers material continues to describe a substantial workforce across stores, distribution and corporate functions.
Quick Information
Corporate Phone Number
+1 (608) 754-2821
Blain’s Farm & Fleet officially publishes 608-754-2821 as a contact number for Blain Supply, Inc.
The company’s current Legal Notice instructs customers with questions or comments to contact Blain’s at this number or through its verified customer-service email.
Customer Service Number
1-800-210-2370
Blain’s Farm & Fleet publishes this toll-free number for its Customer Support Team.
The number is used for online-order assistance, shipping questions, returns, cancellations and other customer-service matters.
Corporate Office Address
Blain Supply, Inc. / Blain’s Farm & Fleet
3507 E. Racine Street
Janesville, WI 53547
United States
Blain’s current official privacy and employment-related materials associate Blain Supply, Inc. with this Janesville address.
Headquarters Address
Blain Supply, Inc.
3507 E. Racine Street
Janesville, Wisconsin 53547
United States
Current company information identifies Janesville, Wisconsin as Blain’s headquarters, and the company’s official privacy materials list the 3507 E. Racine Street address.
Customer Service:
customerservice@farmandfleet.com
Blain’s Farm & Fleet officially publishes this email address for customer questions, comments and privacy-related requests.
Blain’s Rewards:
blainsrewards@farmandfleet.com
This email is specifically published for Blain’s Rewards account questions and discrepancies.
Industry
Retail, Farm Supplies, Automotive, Home Improvement, Lawn & Garden, Pet Supplies, Clothing, Footwear, Sporting Goods, Hardware and E-Commerce
Founded
1955
Blain’s Farm & Fleet was founded in June 1955 by brothers Claude and Bert Blain.
The company remains family-owned and operated.
Number of Employees
5,000+ employees
Blain’s announced in February 2025 that it had exceeded the 5,000-employee threshold, moving into the Large Employer category for Forbes’ employer recognition.
Its workforce includes store associates, automotive technicians, distribution and logistics employees, e-commerce personnel and corporate Support Center teams.
Corporate Office Hours
Blain’s Farm & Fleet does not publish general public walk-in hours for its corporate Support Center in Janesville.
Customer questions and comments submitted through its Customer Care system are handled:
Monday through Friday: 8:00 AM to 5:00 PM Central Time
Blain’s notes that this excludes holidays when its stores are closed.
Website
Blain’s Farm & Fleet’s official website provides online shopping, product information, store locations, automotive services, pickup, delivery, gift registries, rewards, customer service and other resources.
Investor Relations
Blain’s Farm & Fleet / Blain Supply, Inc. is a privately held, family-owned company and does not maintain a traditional public-company Investor Relations website for public shareholders.
The company states that it remains financially independent and family-owned rather than operating to satisfy public shareholders or outside equity holders.
Careers Page
https://careers.farmandfleet.com/
Blain’s Farm & Fleet provides employment opportunities across stores, automotive service centers, distribution and logistics, its Support Center and internships.
Corporate career areas include Human Resources, Finance and Accounting, Information Technology, Merchandising, Marketing, E-Commerce, Engineering, Store Operations and Business Analytics.
Blain’s Farm & Fleet Products & Services
Farm and Agricultural Supplies
Blain’s Farm & Fleet has deep roots in serving farmers and rural communities.
Its stores offer agricultural equipment, livestock supplies, animal-care products, fencing products, feed, farm hardware and other products designed for agricultural and rural property needs.
The company was originally created specifically to provide farmers access to quality products at competitive prices.
Automotive Products
Blain’s carries a broad range of automotive products including motor oil, batteries, tires, vehicle accessories, maintenance products, fluids, filters and automotive tools.
The company’s automotive departments complement the professional service centers located at its stores.
Automotive Service Centers
Blain’s Farm & Fleet operates automotive service centers at its stores.
Services can include tire mounting and balancing, tire repair, oil changes, battery services, brake work, inspections and parts or accessory installation.
Blain’s states that its automotive service centers are available at all of its stores.
Tires
Customers can purchase passenger-vehicle and other eligible tires through Blain’s Farm & Fleet.
Participating Automotive Service Centers can provide installation, balancing, tire repair, rotations, valve-stem services and tire-pressure monitoring system services.
Small Engine Service and Repair
Blain’s Farm & Fleet provides small-engine repair and service for qualifying outdoor power equipment sold by the company.
Its in-store small-engine centers use factory-trained technicians and operate as authorized service centers for numerous equipment brands.
Tools and Hardware
Blain’s sells hand tools, power tools, hardware, fasteners, storage products and equipment for professional and do-it-yourself projects.
The category includes products designed for farms, workshops, garages, construction work and home repairs.
Lawn and Garden
Blain’s Farm & Fleet provides lawn and garden products for residential, rural and agricultural properties.
Products include lawn-care supplies, gardening equipment, outdoor power equipment, grills, landscaping products and seasonal merchandise.
Outdoor Power Equipment
Customers can purchase lawn tractors, lawn mowers, snow blowers, generators and other outdoor power equipment.
Blain’s also supports qualifying equipment through its in-store small-engine service departments.
Home Improvement
Blain’s carries products for home maintenance, renovation and improvement projects.
The assortment includes hardware, paint, plumbing products, electrical supplies, tools, storage products and related merchandise.
Paint Color Matching
Participating Blain’s Farm & Fleet stores provide custom paint-color matching.
Customers can bring a paint chip or other color sample, and Blain’s can use computerized equipment to create a matching paint color.
Pet Supplies
Blain’s offers food, treats, toys, bedding, grooming supplies and other products for dogs, cats and other household pets.
Selected locations also provide additional pet-related services and community pet-care clinics.
Clothing and Workwear
Blain’s Farm & Fleet carries clothing designed for work, outdoor activities and everyday wear.
The retailer sells products from established workwear and apparel brands as well as seasonal clothing and accessories.
Footwear
Customers can purchase work boots, casual shoes, outdoor footwear and other footwear products.
The assortment is designed to support agricultural work, construction, outdoor recreation and everyday use.
Sporting and Outdoor Goods
Blain’s provides sporting goods and outdoor-recreation products.
Categories can include camping products, fishing equipment, hunting-related merchandise and other outdoor supplies, depending on location and applicable laws.
Hunting and Fishing Licenses
Participating Blain’s Farm & Fleet stores sell state hunting, fishing and trapping licenses and stamps where authorized.
The company states that these licenses and stamps are available for purchase in-store.
Home and Housewares
Blain’s sells household products including kitchenware, appliances, cleaning supplies, storage solutions and other home goods.
The retailer’s broad merchandise selection supports its positioning as a modern general store.
Toys and Games
Blain’s Farm & Fleet carries toys, games and seasonal gift merchandise.
Its annual Toyland program is particularly associated with the holiday shopping season at participating stores.
Buy Online, Pick Up at Drive Thru
Blain’s provides online ordering with Drive Thru pickup at participating stores.
The company states that qualifying orders can be placed online and prepared for pickup, with some orders available within approximately one hour.
Same-Day Local Delivery
Participating Blain’s locations provide Same Day Local Delivery.
The company states that qualifying orders submitted by its designated daily cutoff may be delivered the same day, while later orders may be delivered the following day, subject to applicable restrictions.
Online Shopping
Customers can shop nationally through:
Online customers can purchase qualifying merchandise for shipment or select applicable store pickup and delivery options.
Blain’s currently ships merchandise within the United States and does not ship to international or freight-forwarding addresses.
Gift Cards
Blain’s Farm & Fleet sells physical and electronic gift cards.
Customers who need assistance with an e-gift card can contact the company’s designated gift-card customer-service number.
Gift Registries
Blain’s provides online gift registries and lists for special occasions.
Customers can create and manage eligible registries through the website or Farm & Fleet mobile application.
Blain’s Rewards
Blain’s Rewards allows participating customers to earn points on qualifying purchases made in stores and online.
Members generally earn at least one point for every qualifying dollar spent, subject to program exclusions and terms.
Blain’s Farm & Fleet Corporate Phone Numbers
Corporate Phone Number
+1 (608) 754-2821
Blain’s official Legal Notice publishes this number as a contact number for Blain Supply, Inc. and Blain’s Farm & Fleet.
Corporate Headquarters Number
+1 (608) 754-2821
This is the verified corporate-level contact number currently published directly by Blain’s.
It should not be confused with 608-752-6377, which belongs specifically to the Janesville Farm & Fleet retail store at 2421 Humes Road.
Headquarters Number
+1 (608) 754-2821
Blain Supply’s official Legal Notice lists this number for direct questions and comments concerning the company.
Corporate Office Number
+1 (608) 754-2821
This is the verified number published by Blain’s for company-level contact.
Customer Support Number
1-800-210-2370
Blain’s publishes this number for its Customer Support Team.
Customers can use it for order questions, returns, cancellations, shipping and other online-shopping concerns.
Customer Service Number
1-800-210-2370
This is Blain’s primary verified toll-free customer-support number for online customer-service needs.
Blain’s also publishes:
+1 (608) 754-2821
for general questions and comments.
Toll-Free Number
1-800-210-2370
The company uses this toll-free number for Customer Support, including online orders, shipping and returns.
Online Order Support Number
1-800-210-2370
Customers can call this number regarding:
online orders, shipping issues, order cancellations, damaged merchandise, incorrect shipments and mail returns.
Returns Support Number
1-800-210-2370
Blain’s directs customers with questions about online returns to this Customer Service number.
Blain’s Rewards Support Number
1-833-262-1683
This is the verified Blain’s Rewards Customer Service number.
Customers should contact the Rewards department within 90 days when they identify an eligible points discrepancy.
Gift Card Support Number
1-888-566-4873
Blain’s official FAQ publishes this telephone number for customers who need assistance determining an e-gift card balance.
Sales Number
Blain’s Farm & Fleet does not publish one separate nationwide corporate sales number.
Retail purchases are handled through Farm & Fleet stores and the company’s e-commerce website.
Customers needing assistance with an online purchase can call:
1-800-210-2370
Support Number
1-800-210-2370
This is the company’s verified Customer Support Team number.
For general corporate questions or comments, Blain’s additionally publishes:
608-754-2821.
Billing Number
Blain’s Farm & Fleet does not publish a separate universal corporate billing telephone number.
Customers with questions involving an online order, refund or payment transaction can contact Customer Support at:
1-800-210-2370
Store-level transaction issues can also be taken to the Customer Service Desk at the store where the purchase occurred.
Regional Office Number
Blain’s does not publish one universal Regional Office number.
Its stores operate across Wisconsin, Illinois, Iowa and Michigan, and individual stores maintain their own local contact numbers.
Branch Office Number
Blain’s does not use a single telephone number for all retail branches.
Each Farm & Fleet store has an individual phone number that customers can find through the company’s official Store Locator.
Local Office Number
The original Janesville Farm & Fleet retail store is located at:
2421 Humes Road
Janesville, WI 53545
Local Store Phone: +1 (608) 752-6377
This is a retail store number, not Blain Supply’s corporate headquarters number.
International Number
Blain’s Farm & Fleet does not publish a dedicated international customer-service number.
Its retail locations are in the United States, and its official Shipping & Returns policy states that merchandise is shipped only within the U.S. and not to international or freight-forwarding addresses.
Emergency / After-Hours Number
Blain’s Farm & Fleet does not publish a separate corporate emergency or after-hours hotline.
Customers with standard service issues should contact Customer Support at:
1-800-210-2370
or the applicable local store during operating hours.
Investor Relations Number
Not applicable.
Blain Supply, Inc. is a privately held, family-owned company and does not maintain a traditional public-company Investor Relations telephone line.
Media / Press Number
Blain’s has historically published individual media contacts for particular company announcements, but a current universal media hotline could not be verified through its present corporate contact resources.
Because individual communications contacts can change, media professionals should use the company’s current corporate contact channels rather than an older press-release phone extension.
Human Resources (HR) Number
Blain’s Farm & Fleet does not currently publish one universal external Human Resources telephone number for job applicants.
Employment information and job applications should be submitted through:
https://careers.farmandfleet.com/
Blain’s Support Center includes a Human Resources department along with Finance, IT, Marketing, Merchandising, E-Commerce and other corporate teams.
Reservations / Booking Number
Not applicable.
Blain’s Farm & Fleet is a retail and automotive-service company and does not operate a general travel, hospitality or restaurant reservation business.
How to Reach a Real Person at Blain’s Farm & Fleet
For general customer assistance, call 1-800-210-2370. This is Blain’s verified Customer Support Team number and can be used for online purchases, shipping, returns, cancellations and other customer-service matters. Customers can also email customerservice@farmandfleet.com. For broader company questions or comments, Blain’s officially publishes 608-754-2821.
Before calling, have your order number, store location, receipt, product information and a clear description of the issue available. If your concern involves a purchase made at a physical Farm & Fleet store, you may receive faster assistance by contacting that location’s Customer Service Desk first. For online-order problems, damaged merchandise or shipping issues, use 1-800-210-2370 so the Customer Support Team can review the relevant order information.
Blain’s Farm & Fleet Headquarters & Corporate Office Address
Current Blain’s Farm & Fleet Headquarters
Blain Supply, Inc. / Blain’s Farm & Fleet
3507 E. Racine Street
Janesville, Wisconsin 53547
United States
Current Blain’s privacy documentation identifies Blain Supply, Inc. at this address, while the company’s corporate profile identifies Janesville, Wisconsin as its headquarters.
Corporate Office Address
Blain Supply, Inc.
3507 E. Racine Street
Janesville, WI 53547
United States
The company’s Support Center serves as the backbone of Blain’s operations and supports its stores, distribution operations, merchandising, marketing, finance, IT, HR, e-commerce and other business functions.
Support Center Address
Blain Supply, Inc.
3507 E. Racine Street
Janesville, WI 53547
United States
Blain’s refers to its home-office organization as Blain Supply and its corporate operation as the Support Center.
Corporate Mailing Address
Blain’s officially publishes:
Blain Supply, Inc.
P.O. Box 5391
Janesville, WI 53547-5391
United States
This mailing address appears in the company’s current Privacy Policy for written correspondence.
Privacy Team Address
ATTN: Privacy Team
Blain Supply, Inc.
3507 E. Racine Street
Janesville, WI 53547
United States
Blain’s publishes this address for applicable privacy-rights communications.
Returns Department Address
For applicable merchandise returns by mail, Blain’s currently publishes:
Blain Supply, Inc.
Attn: Returns Department
3507 E. Racine Street
Janesville, WI 53546
United States
Customers should review the current return instructions before mailing merchandise because eligibility and procedures depend on the product and purchase circumstances.
Original Janesville Store Address
Blain’s Farm & Fleet of Janesville
2421 Humes Road
Janesville, WI 53545
United States
Phone: +1 (608) 752-6377
This is the original Janesville retail store, not the current corporate Support Center address. Blain’s official store page identifies the location as the original Farm & Fleet store serving Janesville since 1955.
Original Headquarters Information Clarification
Some older third-party headquarters listings identify 2421 Humes Road, Janesville, WI 53545 as Blain’s corporate headquarters.
Current Blain’s materials distinguish that location as the company’s original Janesville retail store, while corporate and privacy documentation identifies 3507 E. Racine Street, Janesville, WI 53547 with Blain Supply’s current corporate operations.
How to File a Complaint Against Blain’s Farm & Fleet
Customers who experience a problem involving a Farm & Fleet purchase, online order, automotive service, employee interaction, return, delivery, damaged merchandise, rewards account or another company service should first gather relevant documentation. Useful information may include a receipt, online order number, store location, transaction date, photographs, product information and details of previous conversations with store employees or Customer Support.
Step 1: Contact the Store Customer Service Desk
If the complaint involves a purchase or service at a physical Blain’s Farm & Fleet location, begin with the store’s Customer Service Desk.
Explain the problem clearly and provide your receipt or other purchase information.
Blain’s specifically directs customers with eligible retail returns to the Customer Service Desk at any Farm & Fleet store.
Step 2: Speak With Store Management
If the Customer Service Desk cannot resolve the matter, ask to speak with the appropriate store manager.
For complaints involving an Automotive Service Center, Small Engine Service department or another specialized service, ask for the manager responsible for that department.
Explain the problem, what assistance has already been provided and the resolution you are requesting.
Step 3: Contact Blain’s Customer Support
If the store cannot resolve the issue or your complaint involves an online transaction, contact:
Blain’s Customer Support:
1-800-210-2370
Blain’s officially publishes this number for customer support, shipping questions, returns, cancellations and online-order problems.
Have your order number, purchase date and other relevant information ready.
Step 4: Contact Blain’s by Email
Customers can also email:
customerservice@farmandfleet.com
This is a verified customer-service email published in Blain’s current Legal Notice and Privacy Policy.
Explain the problem clearly and include relevant information that can help identify the transaction.
Do not email passwords, full payment-card numbers or other unnecessary sensitive financial information.
Step 5: Use the Online Contact Form
Blain’s provides an official Customer Care contact form through its website.
The company states that questions and comments submitted through Customer Care are generally handled Monday through Friday between 8:00 AM and 5:00 PM Central Time, excluding holidays when stores are closed.
Blain’s advises customers not to include private payment information such as credit-card numbers in the form.
Step 6: Keep Your Complaint Documentation
Retain your receipt, order confirmation, shipping documents, repair invoice, photographs and correspondence with Blain’s.
If Customer Support provides a case or reference number, save it.
Document the dates of your contacts and the names or departments of representatives involved whenever that information is available.
Step 7: Follow Up on the Existing Complaint
If the initial response does not resolve the issue, follow up with Customer Support at:
1-800-210-2370
or:
customerservice@farmandfleet.com
Refer to the original order, transaction or complaint information so the representative can review what has already occurred.
Step 8: Contact Blain Supply for Corporate-Level Concerns
For broader unresolved company concerns, Blain’s officially publishes:
Corporate Contact: +1 (608) 754-2821
Email: customerservice@farmandfleet.com
Written correspondence can be sent to:
Blain Supply, Inc.
P.O. Box 5391
Janesville, WI 53547-5391
United States
Routine purchase or store complaints should generally go through store management and Customer Support before corporate escalation.
Step 9: Handle Online Order Problems Promptly
If merchandise arrives damaged or the wrong product is shipped, contact Blain’s Customer Service at:
1-800-210-2370
Blain’s current policy states that damaged or mis-shipped items must be reported and returned within seven days of delivery.
Customers should therefore report these problems promptly rather than waiting until the normal return period is nearly over.
Step 10: Consider an Appropriate External Complaint Process
If Blain’s internal complaint process does not resolve a significant issue, customers may consider an applicable external consumer or regulatory process.
The appropriate organization will depend on whether the issue concerns a retail transaction, automotive repair, payment dispute, privacy matter, product safety or another type of complaint.
Keep your receipts, emails, order records, photographs and documentation of the steps already taken with Blain’s before escalating the dispute externally.
