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- Ashley Furniture Industries, Inc.
About Ashley Furniture
Ashley Furniture Industries, Inc. is an American furniture manufacturer and home furnishings company headquartered in Arcadia, Wisconsin. The company manufactures, distributes, and sells furniture products for residential and commercial interiors through its retail stores, online channels, and business partners.
Ashley Furniture offers a wide range of products, including living room furniture, bedroom furniture, dining room sets, mattresses, upholstered furniture, home office furniture, outdoor furniture, and home accessories.
The company has developed an international presence through its manufacturing and distribution facilities, retail locations, and network of authorized retailers. Ashley is known for offering furniture in a variety of styles, designs, materials, and price ranges.
Quick Information
Corporate Phone Number
608-323-3377
This number is listed for Ashley Furniture Industries’ corporate headquarters in Arcadia, Wisconsin.
Customer Service Number
1-866-436-3393
Customers can contact Ashley Customer Care for assistance with furniture purchases, product questions, and other customer service matters.
Corporate Office Address
Ashley Furniture Industries, Inc.
1 Ashley Way
Arcadia, WI 54612
United States
Headquarters Address
Ashley Furniture Industries, Inc.
1 Ashley Way
Arcadia, WI 54612
United States
Ashley provides online customer support through its official website. A general corporate email address is not prominently published.
Official website: https://www.ashleyfurniture.com/
Industry
Furniture Manufacturing, Home Furnishings, Furniture Retail, Mattresses, Upholstery, Home Décor and Distribution
Founded
1945
Ashley Furniture’s history dates to 1945, when the business began as a furniture sales company.
Founder
Carlyle Weinberger
The company’s history includes its early furniture sales operations and subsequent expansion in Wisconsin under the Wanek family.
Ownership
Ashley Furniture is a privately held company associated with the Wanek family.
Current Leadership
Todd Wanek is identified as President and CEO in company-management listings. Leadership information can change, so consult current company resources for confirmation.
Number of Employees
Ashley Furniture operates a large international workforce across manufacturing, distribution, retail, and corporate functions. A current consolidated employee count is not confirmed here.
Corporate Office Hours
General public walk-in hours for the corporate headquarters are not prominently published. Contact the corporate office before visiting.
Website
https://www.ashleyfurniture.com/
Customer Support
https://www.ashleyfurniture.com/faq
Warranty Information
https://www.ashleyfurniture.com/warranty-information
Worldwide Locations
https://www.ashleyfurnitureindustriesllc.com/company/worldwide-locations/
Ashley Furniture Products & Services
Ashley Furniture offers a broad portfolio of furniture and home furnishing products designed for different rooms, interior styles, and household needs.
Living Room Furniture
Ashley offers sofas, sectionals, loveseats, recliners, accent chairs, coffee tables, end tables, and entertainment furniture.
Bedroom Furniture
Bedroom products include beds, headboards, dressers, nightstands, chests, wardrobes, and coordinated bedroom collections.
Dining Room Furniture
The company sells dining tables, dining chairs, bar stools, dining benches, and storage furniture for dining areas.
Mattresses
Ashley offers mattresses and related sleep products in different sizes and comfort options.
Upholstered Furniture
Upholstered products include sofas, chairs, sectionals, and other seating designed for everyday living spaces.
Recliners
Ashley offers reclining furniture in different styles and configurations, including selected power-reclining models.
Home Office Furniture
Home office products include desks, office chairs, storage cabinets, and furniture designed for home working environments.
Outdoor Furniture
Outdoor furniture collections can include patio seating, tables, outdoor conversation sets, and other products for exterior living spaces.
Home Décor
Ashley offers decorative accessories and complementary furnishings designed to coordinate with its furniture collections.
Rugs and Accessories
Selected product ranges include rugs, lamps, accent pieces, and other accessories for completing interior spaces.
Storage Furniture
Storage products include cabinets, dressers, shelving, chests, and other furniture designed to organize household items.
Kids’ Furniture
Ashley offers selected bedroom and furniture collections designed for children’s rooms and youth spaces.
Furniture Collections
The company sells coordinated furniture collections that help customers furnish rooms using complementary designs, finishes, and materials.
Online Shopping
Customers can explore available furniture, check product details, and shop through the official website.
Website: https://www.ashleyfurniture.com/
Retail Stores
Ashley products are available through Ashley-branded retail locations, online sales channels, and authorized retail partners. Store availability varies by location.
Delivery Services
Delivery options depend on the retailer, product, location, and order terms. Customers should confirm delivery dates, fees, and service arrangements before completing a purchase.
Assembly and Product Instructions
Ashley provides product information and assembly instructions for applicable products through its customer support resources.
Warranty Support
Ashley publishes warranty information for eligible furniture and related products. Warranty coverage depends on the product, purchase date, and applicable terms.
Replacement Parts
Customers can seek assistance with replacement parts through Ashley’s support resources or the retailer from which the furniture was purchased.
Financing Options
Financing offers may be available through participating retailers and applicable financing programs. Terms and eligibility vary.
Ashley Furniture Corporate Phone Numbers
Corporate Phone Number
608-323-3377
Headquarters Phone Number
608-323-3377
Customer Care Number
1-866-436-3393
General Customer Support
1-866-436-3393
Warranty and Product Support
For warranty questions, contact the retailer that sold the furniture or consult Ashley’s official warranty information. The appropriate support route may depend on the product and purchase.
Consumer Affairs
Ashley lists Consumer Affairs as the appropriate contact for certain warranty and product concerns.
Mailing Address
Ashley Furniture Industries, Inc.
Attn: Consumer Affairs
One Ashley Way
Arcadia, WI 54612
United States
Warranty Information
https://www.ashleyfurniture.com/warranty-information
Online Order Support
Visit the official Ashley website or FAQ page for assistance with online purchases and order-related questions.
Delivery Support
Contact the selling retailer or Ashley Customer Care to determine the correct process for delivery delays, missing items, or delivery damage.
Returns and Exchanges
Return and exchange eligibility depends on the seller, purchase channel, product, and applicable policy. Contact the original retailer for instructions.
Parts Support
Use Ashley’s official customer support resources to identify the appropriate replacement-parts process.
Sales Number
Ashley does not prominently publish one universal nationwide sales telephone number for every retail location. Customers can use the official website to locate a store or purchase products online.
Store Locator
https://www.ashleyfurniture.com/
Media Contact
For press inquiries, use the company’s official corporate resources or contact its communications department through the appropriate company channel.
Human Resources
For employment opportunities, consult the official Ashley website and its current career resources. A universal public HR telephone number is not confirmed here.
Emergency / After-Hours Number
Ashley does not prominently publish a general corporate emergency hotline. For immediate emergencies, contact local emergency services.
How to Reach a Real Person at Ashley Furniture
For general customer assistance, call 1-866-436-3393. For corporate inquiries, call 608-323-3377.
Before contacting support, prepare your order number, purchase receipt, product model or item number, purchase date, retailer information, and photographs of any damage or defects.
For warranty concerns, Ashley recommends starting with the retailer from which the furniture was purchased. If the retailer is no longer operating, consult Ashley’s official warranty information for the appropriate next step.
Official FAQ: https://www.ashleyfurniture.com/faq
Ashley Furniture Headquarters & Corporate Office Address
Ashley Furniture Industries’ corporate headquarters is located in Arcadia, Wisconsin.
Ashley Furniture Industries, Inc.
1 Ashley Way
Arcadia, WI 54612
United States
Corporate Phone: 608-323-3377
Customer Care: 1-866-436-3393
Official Website: https://www.ashleyfurniture.com/
How to File a Complaint Against Ashley Furniture
Customers experiencing damaged furniture, product defects, delivery problems, missing items, warranty disputes, or retailer-related concerns should follow the appropriate complaint process.
Step 1: Contact the Original Retailer
Start by contacting the retailer from which you purchased the furniture. Provide your receipt, order number, purchase date, product details, and a description of the issue.
Step 2: Contact Ashley Customer Care
If the retailer cannot resolve the issue, contact Ashley Customer Care at 1-866-436-3393.
Explain the problem clearly and ask for a reference or case number if one is available.
Step 3: Request Warranty or Consumer Affairs Review
For a product defect or warranty dispute, review Ashley’s official warranty policy and request further review through the appropriate support channel.
Keep photographs, receipts, product labels, and previous correspondence.
Step 4: Send Written Correspondence to Headquarters
For a serious unresolved concern, write to
Ashley Furniture Industries, Inc.
Attn: Consumer Affairs
One Ashley Way
Arcadia, WI 54612
United States
Include your contact information, order details, product identification, dates, previous case numbers, and the resolution you are requesting.
Keep copies of all documents.
Step 5: Use Appropriate External Resources
If the issue remains unresolved, consider contacting the relevant state consumer-protection agency, state Attorney General, or another appropriate consumer complaint organization.
