United States Army
The United States Army is the land warfare service branch of the U.S. Armed Forces and is part of the Department of the Army within the U.S. Department of Defense. It was established on June 14, 1775, before the signing of the Declaration of Independence, and has served as the nation’s principal land combat force for more than 250 years. Unlike a private corporation, the Army does not have shareholders, products sold to consumers, or a conventional corporate headquarters structure. Its senior headquarters is Headquarters, Department of the Army, primarily located at the Pentagon and throughout the National Capital Region.
The Army consists of active-duty Soldiers, the Army Reserve, Army National Guard personnel, Department of the Army civilians, and supporting organizations. Headquarters, Department of the Army develops policies, establishes requirements, allocates resources, organizes and equips the force, manages personnel, supports installations and families, and helps prepare Army formations for missions assigned by national leadership. The HQDA staff itself includes thousands of civilian and military personnel across the Secretariat and Army Staff.
Current senior leadership has changed during 2026. The Army’s current official senior-leaders page lists Adam R. Telle as Acting Secretary of the Army, Michael Obadal as Under Secretary of the Army, and General Christopher C. LaNeve as Vice Chief of Staff and Acting Chief of Staff of the Army. This is an important correction to earlier 2026 material that listed Dan Driscoll and Gen. Randy George in the top two positions.
Headquarters, Department of the Army
The Pentagon
Washington, DC
United States
The Army’s senior Secretariat and Army Staff leadership operates primarily from the Pentagon and other National Capital Region facilities. HQDA is not a conventional corporate office but serves the equivalent headquarters role for Army-wide policy, resource management, force development, and senior administration.
Not applicable in the private-company sense.
For public-affairs correspondence, the Army publishes
Department of the Army
ATTN: Chief of Public Affairs
1500 Army Pentagon
Washington, DC 20310-1500.
Because the Army is decentralized, mailing addresses vary by department and purpose.
A verified Army Public Affairs address is
Department of the Army
ATTN: Chief of Public Affairs
1500 Army Pentagon
Washington, DC 20310-1500.
Army FOIA requests that do not belong to a more specific command can be routed through the Army Records Management Directorate at
9301 Chapek Road, Building 1458
Fort Belvoir, VA 22060-5605.
No single former headquarters correction is necessary for the linked Washington page. The Pentagon remains the principal location associated with Headquarters, Department of the Army, while many Army organizations operate from other installations and National Capital Region offices.
The Army does not have a private-company corporate switchboard equivalent.
For recruiting and general enlistment inquiries:
1-888-550-2769
Also
1-888-550-ARMY.
There is no universal Army Customer Service number because inquiries are divided among recruiting, personnel, benefits, records, installations, Inspector General, public affairs, and other functions.
For recruiting
1-888-550-2769
Headquarters, Department of the Army, The Pentagon, Washington, DC
The Pentagon, Washington, DC
The Army does not publish one universal public email.
For Army FOIA matters:
usarmy.belvoir.hqda-esa.mbx.rmda-foia@army.mil.
Federal Government, National Defense, Military Operations, Public Service and National Security
June 14, 1775
The total Army includes active-duty Soldiers, Army National Guard, Army Reserve, and civilian personnel. Headquarters Department of the Army itself includes more than 6,000 military and civilian personnel in the National Capital Region.
The Army operates installations, commands, training centers, depots, arsenals, recruiting offices, laboratories, and other facilities throughout the United States and overseas. A single fixed location count is not appropriate because the organizational footprint changes with force structure and missions.
Pentagon and Army-office hours vary by organization. Most administrative functions operate during normal federal business hours, while military operations and emergency functions continue around the clock.
Civilian employment is also available through federal hiring systems and Army civilian-career channels.
The Army’s primary mission is to defend the United States by preparing land forces capable of deterring adversaries and, when required, fighting and winning wars. This includes conventional combat power, air and missile defense, long-range fires, aviation, cyber, logistics, engineering, intelligence, and other capabilities.
The Regular Army provides full-time military service across hundreds of occupational specialties. Soldiers can serve in combat arms, medicine, aviation, intelligence, logistics, technology, engineering, communications, legal services, and many other fields.
The Army Reserve provides trained forces and specialized capabilities that can be mobilized for federal missions. Reserve service allows Soldiers to maintain civilian careers while serving part-time unless activated.
The Army National Guard performs both federal and state missions. Guard Soldiers can support national defense missions while also assisting governors during disasters, civil emergencies, and other domestic events.
The Army provides recruiting and career counseling for people interested in active-duty or Reserve service.
Recruiting Number: 1-888-550-2769.
Army training ranges from Basic Combat Training and Advanced Individual Training to professional military education, leadership schools, Ranger training, aviation programs, medical training, cyber education, and specialized operational courses.
The Army employs civilian professionals in engineering, science, cybersecurity, human resources, acquisition, logistics, medicine, administration, finance, and many other areas. Civilian Human Resources Agency programs manage key parts of this workforce.
Army Community Service and related programs assist Soldiers and families with relocation, employment, financial readiness, deployment support, family advocacy, and community services.
Eligible Soldiers can receive education benefits, tuition support, credentialing opportunities, GI Bill benefits, and professional-development resources subject to program rules.
Eligible Soldiers, retirees, and families receive healthcare through military treatment facilities and TRICARE programs. Army medical organizations also provide operational medicine, research, and battlefield medical support.
Army installations provide housing-related services, utilities, recreation, family programs, transportation assistance, and other community resources for qualifying personnel.
The Army Family Action Plan allows Soldiers, families, retirees, survivors, and civilians to submit issues affecting Army life. Categories can include family support, medical and dental services, employment, education, Soldier support, and retiree issues.
The Army Inspector General provides independent assistance, inspections, investigations, and oversight. Individuals do not have to be Army members to submit certain Army-related complaints to an IG.
The Army maintains a decentralized FOIA program that allows members of the public to request eligible federal records. Requests are normally routed to the command or office that maintains the relevant records.
Army Public Affairs provides official information to the public, media, communities, and other stakeholders. Its Washington mailing address is 1500 Army Pentagon.
No conventional corporate number exists.
For general recruiting
1-888-550-2769
No single Pentagon switchboard is designated as the universal Army headquarters Customer Service number.
Use the specific Army department or installation connected with the inquiry.
Not applicable in the conventional business sense.
No single Army-wide Customer Service number exists.
Use the relevant command, installation, personnel office, or program.
Army Recruiting
1-888-550-2769
Army Inspector General
800-752-9747.
Not applicable.
Not applicable as a general Army service.
Army commands and installations publish their own local contacts.
Not applicable in a retail-business sense.
Army installations overseas use command-specific telephone systems and local contact numbers.
For emergencies
911 in the United States.
Military installations may also operate separate emergency dispatch and duty numbers.
800-752-9747
DSN
312-865-1845.
855-560-3805.
703-607-2539.
Army G-1 FOIA questions
703-695-7783
Army FOIA Public Liaison
571-515-0306.
For broader Defense media issues
703-697-5131
Army media inquiries should also use the Army Newsroom and public-affairs channels.
No universal Army HR number applies to all Soldiers and civilians. Soldiers should use their personnel command or installation HR channels, while civilians use CHRA and local civilian personnel offices.
Not applicable.
The correct contact depends entirely on the issue. Prospective recruits should call 1-888-550-2769 or work with a local recruiter. Current Soldiers should normally begin with their chain of command, personnel office, installation service center, or the relevant Army command. Civilians should use their servicing Civilian Personnel Advisory Center or applicable CHRA channel.
For unresolved administrative or misconduct concerns, the Army Inspector General is a major escalation route. The Inspector General hotline is 800-752-9747, and Army guidance states that no one may prevent an individual from contacting an IG. It is generally recommended to attempt resolution through the chain of command first when appropriate.
For public records, use the Army FOIA system rather than calling recruiting or Public Affairs. For media questions, use Army Public Affairs. Having the Soldier’s unit, installation, dates, names, case numbers, and relevant documents available will make routing much easier.
Army complaints can involve personnel matters, leadership conduct, administrative problems, discrimination, fraud, waste, abuse, recruiting issues, records, family support, workplace matters, or other military activities. Before filing, gather names, dates, locations, unit information, orders, emails, statements, case numbers, and a clear timeline. Do not send classified information through ordinary email or web forms.
Because the Army does not have conventional Customer Service, begin with the local office responsible for the issue. This may be a recruiter, personnel section, installation service office, Army Community Service office, medical facility, finance office, or unit administrative section. Explain the issue clearly and request documentation of any action taken.
If the matter involves records, use FOIA or the appropriate records office. Recruiting issues should go through Recruiting Command, medical concerns through the applicable healthcare channel, civilian employment matters through civilian HR, and family-support concerns through the relevant installation program. Army processes are decentralized, so using the correct department is essential.
For military personnel matters, request review through the chain of command when appropriate. Civilian employees can use their supervisory and HR channels. Army Inspector General guidance generally recommends attempting resolution through command channels first, while confirming that no one can prohibit an individual from contacting an IG.
Document the complaint in writing through the relevant formal process. For an Inspector General matter, an individual may submit an IG Action Request, commonly associated with DA Form 1559, and provide who, what, when, where, and how information. Written documentation makes it easier to evaluate facts and preserve an accurate record.
When an issue genuinely requires headquarters-level attention, use the responsible HQDA office rather than sending generic correspondence to the Pentagon. Public Affairs correspondence can go to 1500 Army Pentagon, while other headquarters functions have their own addresses and electronic channels. Include the command and prior escalation history so the issue can be routed appropriately.
For allegations of fraud, waste, abuse, misconduct, reprisal, or systemic administrative problems, contact the Department of the Army Inspector General at 800-752-9747. Army Reserve and Army National Guard personnel also have dedicated IG channels. Do not transmit classified information on unclassified complaint systems.
The appropriate external or higher-level authority depends on the complaint. Examples can include the Department of Defense Inspector General, Equal Employment Opportunity channels, military medical review systems, federal labor agencies, or other oversight organizations. The Army IG should not be treated as the correct destination for every type of dispute.
Traditional consumer-protection routes rarely apply to core military decisions, but they may be relevant to private contractors, commercial transactions, housing arrangements, financial products, or other non-government business relationships connected with Army life. Soldiers and families should distinguish between an Army agency issue and a complaint against a private company serving the military community.
For unresolved matters involving rights, benefits, adverse personnel actions, courts-martial, administrative boards, civilian employment, or other legal questions, use the appropriate military or federal legal process. Depending on the issue, this may include military legal assistance, an administrative appeal, Board for Correction of Military Records, EEO process, Inspector General review, or independent legal counsel.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.