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- Starbucks
About Starbucks
Starbucks Corporation is one of the world’s largest specialty coffee companies and coffeehouse operators. The company was founded in Seattle, Washington, in 1971, beginning as a retailer of whole-bean coffee, tea, and spices. Starbucks later expanded into the coffeehouse business and developed a global brand built around espresso beverages, brewed coffee, cold beverages, tea, food, packaged coffee, loyalty programs, and digital ordering.
Today, Starbucks operates through both company-operated and licensed coffeehouses. Its current Investor Relations profile states that Starbucks has a global footprint of more than 41,000 company-operated and licensed coffeehouses. The business also maintains a substantial consumer-packaged-goods presence through coffee products sold outside Starbucks stores.
Starbucks Corporation is publicly traded on the Nasdaq Global Select Market under ticker symbol SBUX. Current July 2026 SEC filings identify 2401 Utah Avenue South, Seattle, Washington 98134 as its principal executive offices and 206-447-1575 as its official corporate telephone number.
Quick Information
Corporate Phone Number
206-447-1575
Customer Service Number
1-800-STARBUC
1-800-782-7282
Starbucks currently publishes this number for U.S. Customer Service.
Corporate Office Address
Starbucks Corporation
2401 Utah Avenue South
Seattle, WA 98134
United States
Headquarters Address
Starbucks Corporation
2401 Utah Avenue South
Seattle, WA 98134
United States
This is Starbucks’ current principal executive office according to its 2026 SEC filings.
Investor Relations: investorrelations@starbucks.com
Media Relations: press@starbucks.com
Privacy: privacy@starbucks.com
Partnerships / Sponsorships: partnerships@starbucks.com
General Customer Service is handled through Starbucks’ Customer Service site and telephone support rather than one universal public customer-service email.
Industry
Coffeehouses, Restaurants, Specialty Coffee, Beverages, Foodservice, Consumer Packaged Goods and Retail
Founded
1971
Starbucks was founded in Seattle, Washington.
Number of Employees
Approximately 381,000 employees worldwide
As of September 28, 2025, Starbucks reported approximately 381,000 employees worldwide, including around 223,000 employees in the United States and 158,000 outside the U.S.
Number of Stores
More than 41,000 company-operated and licensed coffeehouses worldwide
Starbucks’ current Investor Relations profile reports a global footprint exceeding 41,000 locations.
Corporate Office Hours
Starbucks does not prominently publish standard walk-in visitor hours for its Seattle corporate headquarters.
Customers should use Customer Service or the appropriate corporate department before attempting an in-person visit.
Individual Starbucks coffeehouse hours vary by location.
Website
Investor Relations
https://investor.starbucks.com/
Starbucks Corporation trades on Nasdaq under ticker symbol SBUX.
Careers Page
https://careers.starbucks.com/
Starbucks offers careers in coffeehouses, corporate departments, manufacturing, distribution, roasting operations, technology, finance, marketing, human resources, and other business functions.
Starbucks Products & Services
Starbucks offers coffee, tea, cold beverages, food, merchandise, gift cards, mobile ordering, loyalty programs, packaged coffee, and other products through its coffeehouses, digital platforms, and consumer packaged goods partnerships.
Brewed Coffee
Brewed coffee remains a core Starbucks product.
Customers can choose from different roasts, seasonal coffees, single-origin selections, and rotating blends depending on store and market.
Espresso Beverages
Starbucks offers espresso-based drinks such as lattes, cappuccinos, Americanos, flat whites, macchiatos, and mochas.
Customers can customize qualifying drinks with different milk options, syrups, espresso shots, toppings, and other ingredients.
Cold Brew
Starbucks offers Cold Brew coffee and related cold beverages.
Products can include traditional Cold Brew, flavored versions, cold foam drinks, and seasonal variations.
Nitro Cold Brew
Selected locations offer Nitro Cold Brew.
The drink is infused with nitrogen to create a smoother texture and is dispensed through specialized equipment.
Frappuccino Blended Beverages
Frappuccino beverages are blended drinks available in coffee-based and crème-based varieties.
Flavors and seasonal offerings change throughout the year.
Refreshers
Starbucks Refreshers are cold fruit-flavored beverages containing caffeine from green coffee extract.
Selections vary by market and season.
Tea
Starbucks offers hot and iced teas in multiple varieties.
Customers can choose black, green, herbal, chai, and other tea-based beverages depending on location.
Matcha Beverages
Starbucks offers matcha-based beverages, including hot and iced drinks.
Options may include matcha lattes and seasonal matcha combinations.
Food
Starbucks sells breakfast items, sandwiches, bakery products, snacks, protein boxes, and other food.
Product selection varies according to store size, market, and time of day.
Breakfast Sandwiches
Customers can purchase breakfast sandwiches featuring eggs, cheese, bacon, sausage, plant-based ingredients, and other fillings.
Availability depends on store inventory and region.
Bakery Products
Starbucks stores carry pastries, muffins, croissants, cookies, cake pops, breads, and other bakery products.
Selections can change seasonally.
Starbucks Reserve
Starbucks Reserve represents the company’s premium coffee experience.
Reserve locations and products can feature rare coffees, specialty brewing methods, cocktails, food, and premium retail experiences.
Starbucks Rewards
Starbucks Rewards is the company’s customer loyalty program.
In March 2026, Starbucks introduced a redesigned Rewards structure with Green, Gold, and Reserve levels, each providing progressively enhanced benefits and earning opportunities.
Starbucks Stars
Members of Starbucks Rewards earn Stars on qualifying purchases.
Stars can be redeemed for eligible drinks, food, and other rewards according to current program terms.
Starbucks Card
Starbucks Cards are stored-value cards that can be used for qualifying purchases at participating locations.
Physical and digital cards are available.
Starbucks Gift Cards
Customers can purchase Starbucks gift cards online and through participating retail locations.
Gift cards can be registered to qualifying Starbucks Rewards accounts.
Mobile Order & Pay
Starbucks customers can place orders through the Starbucks app before arriving at a participating store.
Customers select the store, customize their order, pay digitally, and collect the order using the fulfillment option offered by that location.
Delivery
Participating Starbucks stores provide delivery through supported delivery services.
Availability, delivery areas, fees, and minimum-order requirements vary by location.
Drive-Thru
Many Starbucks stores provide drive-thru service.
Customers can order beverages and food without entering the coffeehouse.
Pickup
Participating stores allow customers to place digital orders for pickup.
Pickup methods vary and may include counter pickup, drive-thru, or other store-specific options.
Starbucks App
The Starbucks mobile app provides access to ordering, payment, Rewards, gift-card management, store discovery, and account features.
Packaged Coffee
Starbucks sells whole-bean and ground coffee products for home preparation.
Products are sold through Starbucks locations and through retail distribution channels.
K-Cup Pods
Starbucks-branded K-Cup products are available for compatible brewing systems.
Consumer packaged products are distributed through Starbucks’ broader commercial partnerships.
Ready-to-Drink Beverages
Starbucks-branded ready-to-drink beverages are available through grocery, convenience, and other retail channels.
Products can include bottled coffee, cold coffee beverages, and related drinks.
Merchandise
Starbucks sells reusable cups, tumblers, mugs, bottles, coffee equipment, and seasonal merchandise.
Availability varies by store and collection.
Starbucks Store Locator
Customers can use Starbucks’ official Store Locator to find coffeehouse addresses, operating hours, pickup options, drive-thru availability, and other services.
Store Locator:
https://www.starbucks.com/store-locator
Starbucks Corporate Phone Numbers
Starbucks publishes separate numbers for corporate matters, Customer Service, media relations, recruiting accommodations, and other specific functions.
Corporate Phone Number
206-447-1575
This is the official telephone number listed with Starbucks Corporation’s principal executive offices in current SEC filings.
Corporate Headquarters Number
206-447-1575
This number is associated with Starbucks’ Seattle headquarters.
Headquarters Number
206-447-1575
Corporate Office Number
206-447-1575
This is the primary verified corporate number.
Customer Service Number
1-800-782-7282
Also written as:
1-800-STARBUC
Starbucks’ current Privacy Notice specifically publishes this number for Customer Service.
Customer Support Number
1-800-782-7282
Customers can also access live support through:
https://customerservice.starbucks.com/
Toll-Free Number
1-800-782-7282
This is the main verified toll-free U.S. Customer Service number.
Starbucks Card Support Number
1-800-782-7282
Starbucks Card questions can be handled through Starbucks Customer Service.
Starbucks Rewards Support Number
1-800-782-7282
Customers with Rewards account or Stars-related issues should use Customer Service.
Mobile App Support Number
1-800-782-7282
App, payment, account, and Rewards-related issues can generally be directed to Starbucks Customer Service.
Sales Number
Starbucks does not publish one universal consumer Sales number.
Retail purchases are handled through Starbucks coffeehouses, Starbucks.com, and approved consumer channels.
Support Number
1-800-782-7282
This is the principal customer-support number.
Billing Number
Starbucks does not publish one universal standalone Billing Department number.
Customers with Starbucks Card, mobile payment, duplicate charge, or purchase concerns should contact Customer Service.
Regional Office Number
Starbucks does not publish one universal Regional Office telephone number.
Regional contacts vary according to market and business function.
Branch Office Number
Starbucks stores maintain their own local telephone numbers.
Customers should use the official Store Locator to identify a specific coffeehouse.
Local Office Number
Local store numbers vary.
Store Locator:
https://www.starbucks.com/store-locator
International Number
Starbucks operates in numerous international markets through company-operated, licensed, and joint-venture structures.
Customers outside the United States should use the Starbucks website or Customer Service organization serving their country.
Emergency / After-Hours Number
Starbucks does not publish one universal nationwide corporate emergency or after-hours Customer Service number.
For an immediate police, fire, or medical emergency at a coffeehouse, customers should contact local emergency services and notify store management.
Investor Relations Number
Starbucks does not currently prominently publish a dedicated Investor Relations telephone number on its main Contact page.
Investor Relations Email
investorrelations@starbucks.com
This email is officially published for financial and stock-ownership inquiries.
Media / Press Number
206-318-7100
Starbucks publishes this number for global media inquiries.
Media / Press Email
This contact is intended for journalists and professional media inquiries.
Europe, Middle East and Africa Media Number
+44 20 3047 2656
This number is specifically for EMEA media inquiries.
Privacy Email
Starbucks publishes this email for Global Privacy Department and Data Protection Officer inquiries.
Applicant Accommodation Number
1-888-611-2258
Starbucks publishes this number for job applicants who require reasonable accommodation during the application process.
Applicant Accommodation Email
applicantaccommodation@starbucks.com
Human Resources Number
Starbucks does not publish one universal public HR phone number for every employee or applicant.
Applicants should use the Starbucks Careers platform or the accommodation contact when appropriate.
Reservations / Booking Number
Not applicable.
Starbucks is a coffeehouse and retail company and does not operate a conventional nationwide reservation service.
How to Reach a Real Person at Starbucks
Customers who need assistance can call Starbucks Customer Service at 1-800-782-7282, also written as 1-800-STARBUC. Before calling, have the store location, purchase date, receipt or order information, Starbucks Rewards account details, Starbucks Card number when relevant, and a clear explanation of the problem available. Customers can also use Starbucks’ Customer Service website to access FAQs, live support, and account-specific assistance.
For an issue involving a specific Starbucks coffeehouse, customers may get a faster response by contacting the store and asking for the store manager. Local management can often address drink quality, incorrect orders, employee interactions, pickup problems, or store conditions. For Rewards, mobile app, payment, gift-card, or account concerns that cannot be resolved at store level, the centralized Customer Service team is the more appropriate escalation point.
Starbucks Headquarters & Corporate Office Address
Starbucks Corporation’s current principal executive offices are located at:
Starbucks Corporation
2401 Utah Avenue South
Seattle, WA 98134
United States
Corporate Phone: 206-447-1575
Starbucks’ July 29, 2026 SEC filing continues to identify this address and telephone number as the company’s principal executive offices.
Starbucks Support Center
Starbucks Corporation
2401 Utah Avenue South
Seattle, WA 98134
United States
Starbucks’ Seattle corporate headquarters is widely known as the Starbucks Support Center.
The facility supports executive leadership, finance, global operations, marketing, legal affairs, technology, supply chain, human resources, store development, investor relations, communications, and other corporate functions.
Customer Service Mailing Address
Starbucks’ current Privacy Notice provides the following postal address for Customer Service:
Starbucks Customer Service
P.O. Box 549
Fort Smith, AR 72902
United States
Phone: 1-800-782-7282
This is a Customer Service mailing address and should not be confused with Starbucks’ Seattle corporate headquarters.
Global Privacy Contact
Email: privacy@starbucks.com
Starbucks directs qualifying privacy questions and requests to its Global Privacy Department and Data Protection Officer through this email.
Media Relations Contact
Global Media Phone: 206-318-7100
Email: press@starbucks.com
These contacts are for professional journalists and media organizations, not ordinary Customer Service complaints.
Investor Relations Contact
Email: investorrelations@starbucks.com
Investor Relations:
https://investor.starbucks.com/
Starbucks Store Locations
Starbucks has more than 41,000 company-operated and licensed coffeehouses worldwide.
Individual stores maintain their own addresses, operating hours, telephone numbers, and available services.
Store Locator:
https://www.starbucks.com/store-locator
How to File a Complaint Against Starbucks
Customers who have a complaint involving a Starbucks drink, food item, employee interaction, mobile order, Rewards account, Starbucks Card, incorrect charge, delivery, store condition, accessibility issue, or another service should gather relevant information before contacting the company. Keep the receipt or order details, store address, purchase date and time, screenshots where appropriate, Rewards account information, and copies of previous communications. Complete information helps Starbucks identify the specific coffeehouse or digital transaction involved.
Step 1: Contact the Starbucks Store
Begin by contacting the Starbucks location where the issue occurred and ask to speak with the store manager or manager on duty. Explain the problem clearly and provide the purchase date, order details, receipt information, and the product or service involved. Store management can often resolve concerns involving incorrectly prepared drinks, missing items, food quality, customer service, refunds, or store conditions without further escalation. Clearly explain what resolution you are requesting and give the manager an opportunity to review the situation. Keep a note of the manager’s name and the date of the conversation.
Step 2: Contact Starbucks Customer Service
If the store cannot resolve the problem, contact Starbucks Customer Service at 1-800-782-7282 or use the official support portal at https://customerservice.starbucks.com/. Provide the store location, transaction details, Rewards account information when applicable, and a concise explanation of what happened. Mention any discussion you already had with store management and explain what remains unresolved. Ask whether a case or reference number can be provided for your records. Keep notes of the representative’s name, date of contact, and any follow-up instructions you receive.
Step 3: Submit the Complaint Through Starbucks Customer Service
Customers who prefer written communication can use Starbucks’ online Customer Service platform to document their complaint. Include your name, contact information, store location, order information, date and time of the incident, and a clear explanation of the issue. For mobile orders or Rewards concerns, include enough account information to identify the transaction without sending passwords or unnecessary sensitive information. Explain what resolution you are requesting and mention previous conversations with store management or Customer Service. Save screenshots or copies of the submission and any response you receive.
Step 4: Escalate a Serious Complaint to Starbucks Corporate Headquarters
For a serious matter that remains unresolved after store management and Customer Service review, written correspondence may be directed to Starbucks Corporation, 2401 Utah Avenue South, Seattle, WA 98134, United States. Include your full contact information, store or order details, relevant dates, previous case numbers, and a chronological explanation of the complaint. Clearly describe what steps you have already taken and what resolution you are requesting. Include copies rather than originals of receipts, screenshots, emails, or other supporting documentation. Keep a full copy of the correspondence and proof of delivery for your records.
Step 5: Use an Appropriate External Complaint Process if Necessary
If a serious complaint remains unresolved after Starbucks’ internal complaint process, the appropriate outside channel depends on the nature of the issue. Food-safety concerns may be reported to the relevant local health department, privacy issues may involve an applicable privacy regulator, and certain payment or consumer disputes may be addressed through a payment provider or consumer-protection agency. Employment concerns involving Starbucks workers follow a different process from ordinary customer complaints. Keep receipts, screenshots, case numbers, correspondence, and notes from previous conversations before escalating externally. This documentation can help demonstrate both the original problem and the efforts already made to resolve it directly with Starbucks.
