Providence Health & Services
Providence is a large not-for-profit Catholic health system serving communities across the western United States. Its services include hospitals, physician practices, specialty care, urgent and express care, telehealth, behavioral health, home and community care, health plans, supportive housing, medical education, and other health and social services. Providence currently reports 119,000 caregivers, 51 hospitals, 1,002 clinics, 29,000 physicians, and approximately 29.8 million annual patient visits across its system.
Providence traces its heritage back more than 170 years and continues to operate around a mission of serving all, particularly people who are poor and vulnerable. The organization serves communities across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington, with a family of affiliates that includes Covenant Health, Facey Medical Group, Kadlec, Pacific Medical Centers, and Swedish Health Services.
The health system is currently led by Erik G. Wexler, President and Chief Executive Officer. Providence’s principal system office is located in Renton, Washington, where the organization maintains two main office buildings on Lind Avenue. Current 2026 financial updates also confirm Renton as the system’s headquarters location.
425-525-3355
Providence lists this number for its system office at 1801 Lind Ave SW in Renton.
For general Providence assistance:
1-844-510-HEAL (4325).
Patient billing and regional Customer Service numbers vary depending on the state, hospital, clinic, or medical group involved.
Providence Health & Services
1801 Lind Ave SW
Renton, WA 98057
United States
Providence Health & Services
1801 Lind Ave SW
Renton, WA 98057
United States
Providence also maintains a second system-office reception location at:
2001 Lind Ave SW
Renton, WA 98057.
Providence Health & Services
P.O. Box 389672
Seattle, WA 98138-9672
United States.
Providence does not publish one universal unsecured email address for all patient or corporate inquiries.
Patients are generally directed to MyChart, regional Customer Service, their physician office, or the appropriate Providence department.
Healthcare, Hospitals, Physician Services, Health Plans, Medical Education, Specialty Care, Telehealth, Supportive Housing and Community Health
Not-for-profit Catholic health system
Erik G. Wexler
Current Providence leadership materials identify him as:
President and Chief Executive Officer.
Approximately 119,000 caregivers.
Approximately 39,000 nurses.
Approximately 29,000 physicians.
51 hospitals.
1,002 clinics.
Providence currently reports approximately:
$2.1 billion in community benefit.
Providence does not have public shareholders and therefore does not maintain a conventional public-company Investor Relations department.
Financial information is published through Providence financial and continuing-disclosure materials.
Providence provides a broad range of hospital, outpatient, specialty, virtual, home-based, and community health services. Availability depends on the patient’s region and local Providence facility.
Providence operates a large primary-care network that includes family medicine, internal medicine, pediatrics, preventive care, screenings, chronic-disease management, and referrals to specialists.
Its medical groups and outpatient clinics serve patients across the seven western states where Providence operates.
Providence operates 51 hospitals offering inpatient medicine, surgery, emergency care, intensive care, maternity services, rehabilitation, and complex specialty treatment.
These hospitals range from community facilities to major regional referral centers.
Providence hospital emergency departments provide treatment for life-threatening and serious medical conditions.
For a life-threatening emergency, Providence instructs patients to call:
911.
Providence operates urgent-care centers for conditions that require prompt treatment but are not life-threatening.
Services can include evaluation of minor injuries, infections, flu-like illness, respiratory symptoms, sprains, and other common conditions.
Providence ExpressCare offers convenient care through neighborhood clinics and digital services.
The program was created to make care easier to access and can connect patients with primary-care providers, virtual care, and other Providence services.
Providence provides telehealth and virtual-care services for eligible patients.
Current Providence nursing information describes a substantial virtual-care footprint, supporting remote care and specialty access across multiple states.
Providence provides cardiovascular diagnosis and treatment including general cardiology, cardiac imaging, interventional procedures, heart surgery, electrophysiology, vascular care, and cardiac rehabilitation.
Specific services depend on the regional hospital or specialty center.
Providence cancer programs provide medical oncology, radiation oncology, surgery, infusion services, imaging, supportive care, and clinical research.
Several Providence regions operate comprehensive cancer centers and specialty oncology programs.
Providence provides neurological and neurosurgical care for stroke, epilepsy, spine conditions, brain disorders, neuromuscular disease, and other complex neurological conditions.
Advanced services are concentrated at selected regional medical centers.
Providence offers orthopedic services including joint care, sports medicine, spine care, fracture treatment, orthopedic surgery, and rehabilitation.
Patients can receive both surgical and nonsurgical treatment depending on diagnosis and location.
Providence women’s health programs include gynecology, obstetrics, breast care, high-risk pregnancy care, reproductive health, and preventive services.
Programs vary among Providence hospitals and medical groups.
Many Providence hospitals provide labor and delivery, prenatal services, postpartum support, neonatal services, and high-risk maternity care.
Some facilities also operate advanced neonatal intensive-care units.
Providence and affiliated organizations provide pediatric primary and specialty services for infants, children, and adolescents.
Services can include pediatric surgery, emergency care, specialty medicine, rehabilitation, and developmental care.
Providence offers behavioral and mental-health services including psychiatric care, counseling, addiction treatment, crisis support, and outpatient programs.
Behavioral-health availability differs by community.
Diagnostic imaging services include X-rays, CT scans, MRI, mammography, ultrasound, nuclear medicine, and other imaging studies.
Providence operates imaging departments in hospitals and outpatient settings.
Providence hospitals and ambulatory facilities provide a wide range of surgical services.
Procedures can include general surgery, orthopedic surgery, cardiac surgery, neurosurgery, gynecologic surgery, robotic surgery, and other specialties.
Providence rehabilitation services include physical therapy, occupational therapy, speech therapy, inpatient rehabilitation, cardiac rehabilitation, and sports rehabilitation.
These services support patients recovering from surgery, injury, stroke, neurological disease, and other medical conditions.
Providence provides home-based healthcare for eligible patients who need skilled nursing, therapy, or other clinical services outside a hospital.
Home-care operations vary by region and local partnership.
Providence provides hospice and palliative services focused on symptom relief, comfort, family support, and quality of life.
Programs may be available in hospitals, homes, or other care settings.
Providence operates a health plan covering approximately:
1.8 million lives.
Health-plan products and availability vary by state and employer market.
Providence reports:
19 supportive housing facilities
within its broader health and social-service network.
These programs are part of its broader commitment to vulnerable populations and social determinants of health.
Providence participates in graduate medical education, nursing education, and other clinical training programs.
Its broader organization includes nursing schools and university-connected educational activities.
Providence invests in community-health initiatives addressing food access, housing, prevention, behavioral health, access to care, and other local needs.
Current Providence materials report approximately $2.1 billion in community benefit.
Providence MyChart provides patients with online access to appointments, test results, bills, messages, health information, and other digital services.
Patient feedback can also be directed through MyChart in many regions.
Providence operates across seven states, so many patient and billing phone numbers are region-specific.
425-525-3355
425-525-3355
425-525-3355
This number corresponds to the 1801 Lind Ave SW system-office location.
425-687-3700
2001 Lind Ave SW
Renton, WA 98057.
1-844-510-HEAL (4325).
Providence does not maintain one universal nationwide Patient Customer Service number for all hospitals and clinics.
Patients should use their regional Customer Service or hospital contact.
800-627-8106
Published support hours
Monday to Friday: 7:30 AM to 5:30 PM.
855-221-8046.
747-261-9910.
866-747-2455.
855-229-6466
This number is used for financial-assistance counseling and payment-plan assistance.
855-415-6179.
911
Not applicable in the conventional shareholder sense.
Providence is a not-for-profit healthcare organization.
Providence does not publish one universal applicant HR line covering every region.
Providence media contacts vary by region and issue.
Current system news and newsroom resources are maintained through Providence’s national communications function.
For general Providence assistance, call 1-844-510-HEAL (4325). For hospital or physician-related questions, the most direct route is usually the hospital, clinic, physician office, or regional contact involved because medical records and scheduling systems are managed regionally. Providence’s main Contact Us page also lists the Renton system offices at 425-525-3355 and 425-687-3700.
For billing issues, use the number associated with the state where care was received. Providence maintains separate billing support channels by region. For patient-experience concerns, Providence advises patients to contact Patient Relations through MyChart or directly through the physician or facility involved.
Providence Health & Services
1801 Lind Ave SW
Renton, WA 98057
United States
Phone: 425-525-3355.
2001 Lind Ave SW
Renton, WA 98057
United States
Phone: 425-687-3700.
P.O. Box 389672
Seattle, WA 98138-9672
United States.
Erik G. Wexler
He currently leads Providence’s seven-state health system.
Providence operates across:
Alaska
California
Montana
New Mexico
Oregon
Texas
Washington.
51 hospitals.
1,002 clinics.
Approximately 119,000 caregivers.
Approximately 29,000 physicians.
Approximately 39,000 nurses.
Providence currently reports:
Approximately 29.8 million patient visits.
Providence reported $175 million in operating income through June 30, 2026, representing a $400 million improvement compared with the same period of 2025.
Providence announced Kevin L. Smith as its next Chief Financial Officer, effective October 26, 2026.
Patients filing a complaint about medical care, billing, staff conduct, hospital conditions, privacy, accessibility, communication, or another Providence service should first identify the facility, department, provider, date of service, and any relevant account or medical-record information. If the issue involves an active medical emergency, use emergency-care services rather than the complaint process.
Begin with the hospital, clinic, physician office, or department where the problem occurred. Ask for the appropriate manager, clinical leader, Patient Relations representative, or Patient Experience team and explain the complaint clearly. Provide dates, location, relevant provider names, and a concise timeline. Providence’s current patient FAQ states that feedback and complaints can be submitted through Patient Relations, MyChart, or directly through the physician’s office.
If the first contact does not resolve the issue, request Patient Relations review. Use MyChart when available or contact the regional Customer Service team. Because Providence operates across multiple states and hospital systems, the correct number depends on the facility involved. Keep copies of messages, case numbers, names of representatives, and written responses so the complaint can be reviewed efficiently.
For billing complaints, contact the regional billing department. Providence publishes specific billing numbers for California and other service regions, while financial-assistance questions can use 855-229-6466. If the complaint concerns expected costs, use the price-estimate service at 855-415-6179. Keep itemized statements, insurance explanations of benefits, payment receipts, and previous billing communications.
For a serious unresolved system-level complaint, written correspondence can be directed to Providence Health & Services, 1801 Lind Ave SW, Renton, WA 98057. Include the patient’s contact information, facility and department, dates of care, previous complaint attempts, case numbers, and the resolution requested. Attach copies rather than original documents and keep proof of mailing or delivery.
If the complaint remains unresolved, external escalation depends on the issue. Medical-quality complaints may involve the applicable state health department, medical board, nursing board, or hospital accreditation organization. Privacy matters may be submitted to the U.S. Department of Health and Human Services Office for Civil Rights, while insurance or billing disputes can involve insurers, state insurance regulators, or other consumer-protection agencies. Keep complete records of Providence’s responses before filing externally.
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