Publishers Clearing House
Publishers Clearing House, commonly known as PCH, is a long-running American sweepstakes and direct-to-consumer marketing brand. It was founded in 1953 by Harold and LuEsther Mertz as a magazine-subscription business and later became nationally famous for sweepstakes advertising and the Prize Patrol. PCH launched sweepstakes promotions in 1967 and expanded into merchandise sales during the following decades.
The most important current corporate change occurred in 2025. The legacy Publishers Clearing House business filed for Chapter 11 bankruptcy protection in April 2025 after years of declining direct-mail and e-commerce performance and other financial pressures. Its assets were subsequently sold, and the old debtor entered a liquidation process. Current PCH terms explicitly state that as of July 15, 2025, PCH is operating under new ownership, with the active digital business now operated by PCH Digital, LLC.
The current PCH business is substantially more digital than the legacy company. PCH Digital operates online sweepstakes, PCH Shopping, memberships, Quick Packs, games, cashback features, merchandise, and related digital promotions. Its current official contact address is 2121 Biscayne Blvd #1356, Miami, FL 33137, meaning the former Jericho, New York headquarters should now be treated as a legacy address for the old Publishers Clearing House LLC rather than the current PCH Digital operating headquarters.
Current PCH Customer Care
1-800-566-4724
1-800-566-4724
Technical support
1-800-476-4724.
PCH Digital, LLC
2121 Biscayne Blvd #1356
Miami, FL 33137
United States.
PCH Digital, LLC
2121 Biscayne Blvd #1356
Miami, FL 33137
United States
Customer Support: support@pch.com
Privacy: privacychoices@cc.pch.com.
Sweepstakes, Digital Promotions, E-Commerce, Memberships, Cashback, Online Games and Direct-to-Consumer Marketing
1953
The original Publishers Clearing House was founded in New York.
The current PCH Digital operation does not publish a precise employee total.
The legacy company had significantly reduced staffing before and during the 2025 bankruptcy, so older PCH employee counts should not be used as a current PCH Digital workforce figure.
PCH has operated under new ownership since
July 15, 2025
The current operating entity is
PCH Digital, LLC.
PCH does not prominently publish public walk-in hours for its Miami office.
Customers should use telephone or email support.
PCH does not currently prominently publish a standalone PCH Digital careers page on its consumer website.
Not applicable.
PCH Digital is privately held and has no public-company shareholder Investor Relations department.
Sweepstakes remain PCH’s best-known service. Current PCH promotions include cash prizes, vehicles, and other advertised awards, with entry rules published for each giveaway. PCH clearly states that no purchase or payment is necessary to enter and a purchase does not improve the chance of winning.
PCH offers cash-focused sweepstakes with advertised prizes ranging from smaller awards to major promotional prizes. Eligibility, entry periods, odds, and prize structures are governed by the specific Official Rules.
Current PCH promotions include vehicle prizes such as SUVs, sports cars, trucks, and other automobiles, sometimes with a cash alternative. Vehicle giveaways are subject to their own eligibility and prize terms.
Consumers can enter qualifying PCH giveaways online through the official PCH website. Free entry methods are provided in the Official Rules, and eligible entries are entered into the applicable random drawing.
PCH Shopping sells branded merchandise and other products online. Current offerings include made-to-order merchandise and supplier-fulfilled products, with individual product pages describing pricing and fulfillment terms.
PCH currently offers paid monthly membership levels, including Silver, Gold, Platinum, and Diamond plans. Depending on the plan, members receive automatic entries, entry multipliers, merchandise discounts, access to premium games, cashback-related benefits, and other membership features.
The Silver plan is the entry-level current PCH membership tier. It includes monthly automatic entries and selected member discounts and rewards, subject to current program terms.
Gold membership offers a higher monthly entry amount and larger benefits than Silver, including enhanced entry multipliers and merchandise discounts.
Platinum membership includes additional entries, enhanced multipliers, full access to certain member features, and other benefits listed in current PCH membership terms.
Diamond is the highest current PCH membership tier. It includes the largest monthly automatic-entry allocation, the highest listed entry multipliers, larger merchandise discounts, and other premium benefits.
PCH sells one-time Quick Packs that provide immediate entries and selected digital benefits. Current terms state these are one-time digital purchases rather than recurring subscriptions.
PCH CashBack is a membership-related shopping benefit that allows members to start shopping through PCH and earn cashback from participating retailers. The current platform advertises participation from more than 900 retailers.
Selected PCH memberships and Quick Packs provide access to premium digital games. Game access and reward multipliers depend on the plan or digital purchase selected.
PCH offers Watch & Win-related rewards as part of current membership benefits. Multipliers vary by membership tier.
PCH Shopping includes PCH-branded merchandise, promotional products, and other goods. Current membership tiers can provide merchandise discounts.
PCH publishes a searchable list of past winners on its official website. The current Winners page contains hundreds of listed historical winners.
PCH verifies selected winners before awarding prizes. Current giveaway information explains that winners may be announced through verified social-media channels, the Official Rules Winners List, and the PCH Winners Circle.
PCH memberships automatically renew unless canceled. Customers can manage or cancel subscriptions through the Member Dashboard, confirmation-email link, or by contacting support.
Customers can contact PCH support regarding orders, missing packages, damaged items, incorrect merchandise, or qualifying refunds. Current merchandise policy generally treats sales as final except in specified circumstances such as verified damage, defect, incorrect fulfillment, or inability to replace an item.
Current Customer Care
1-800-566-4724.
PCH Digital does not prominently publish a separate Miami corporate switchboard.
Use
1-800-566-4724
for general customer routing.
1-800-566-4724
No separate verified public Miami office number is prominently listed.
1-800-566-4724
1-800-566-4724
1-800-476-4724.
1-800-566-4724
1-800-566-4724
Customers can also use
support@pch.com
1-800-566-4724
Memberships can additionally be canceled through the Member Dashboard or by email.
PCH does not publish a separate billing-only line.
Use
1-800-566-4724
or
support@pch.com
PCH does not operate a conventional telephone sales department.
Products and memberships are primarily purchased online.
No public regional-office numbers are listed.
Not applicable for the current digital-first business model.
PCH’s current giveaways are generally limited to eligible U.S. residents physically residing in the United States at the time of entry, so no universal international participant support number is published.
PCH does not publish an emergency corporate hotline.
Not applicable.
PCH Digital is privately held.
PCH does not prominently publish a permanent current media phone number on its consumer contact page.
No universal public PCH Digital HR telephone number is prominently published.
Not applicable.
For sweepstakes, membership, shopping, account, prize-entry, or general PCH questions, call 1-800-566-4724. For website or technical problems, use 1-800-476-4724. Customers can also email support@pch.com, which is the current contact published directly by PCH Digital.
Before contacting support, have the PCH account email, order number, membership level, transaction date, giveaway number, screenshots, and previous support correspondence ready. If the issue concerns a merchandise order, include photographs of damaged, defective, or incorrect items because PCH’s current refund policy requires customers to contact support within 14 days for qualifying product problems.
For sweepstakes concerns, remember that legitimate PCH giveaways do not require a purchase to enter, and buying does not increase the legal odds of winning. If someone contacts you demanding money, taxes, gift cards, cryptocurrency, or fees before a prize can be released, do not treat that as normal PCH support. Verify any claim through the official PCH website or Customer Care number.
PCH Digital, LLC
2121 Biscayne Blvd #1356
Miami, FL 33137
United States.
Current PCH Digital contact information uses
2121 Biscayne Blvd #1356
Miami, FL 33137
United States
Consumer & Privacy Affairs
PCH Digital, LLC
2121 Biscayne Blvd #1365
Miami, FL 33137
United States.
The former Publishers Clearing House LLC principal place of business was:
300 Jericho Quadrangle
Jericho, NY 11753
United States
This was the legacy company’s New York headquarters before the 2025 bankruptcy, asset sale, and transfer of current PCH operations to PCH Digital, LLC. It should not be used as the primary current operating headquarters for PCH Digital.
Complaints against PCH can involve sweepstakes entries, membership billing, automatic renewal, digital purchases, merchandise, damaged orders, cashback, account access, privacy, prize communications, or suspected scams. Before filing, collect the account email, membership or order information, transaction dates, screenshots, giveaway number, payment records, emails, and names or phone numbers used by anyone claiming to represent PCH.
Begin by calling 1-800-566-4724 or emailing support@pch.com. Explain the complaint clearly and provide the PCH account email, order or membership information, relevant giveaway details, and transaction dates. Ask the representative to document the issue and retain any written response or case information for your records.
For technical-access problems, call 1-800-476-4724. Merchandise complaints should follow the current Refund Policy, while subscription disputes should follow the membership cancellation process. Privacy complaints should be sent to privacychoices@cc.pch.com. Using the correct specialized channel is important because digital purchases, physical merchandise, privacy, and sweepstakes-entry matters are handled under different terms.
If ordinary support does not resolve the issue, ask for additional review. Provide copies of earlier correspondence, order confirmations, billing statements, screenshots, or membership cancellation evidence. If the issue concerns recurring charges, clearly identify the cancellation date, subsequent charge dates, and the specific refund or correction requested.
Send a detailed complaint to support@pch.com so there is a written record. Include the account email, order number, membership type, dates, and a concise timeline. For merchandise issues, current PCH policy asks customers reporting damaged, defective, or incorrect items to include photographs of both the item and packaging.
For a serious unresolved issue, send written correspondence to PCH Digital, LLC, 2121 Biscayne Blvd #1356, Miami, FL 33137. Do not rely on the former Jericho headquarters as the current PCH Digital operating address. Include copies of all relevant documentation and clearly state the requested resolution.
Privacy complaints can be directed to Consumer & Privacy Affairs, PCH Digital, LLC, 2121 Biscayne Blvd #1365, Miami, FL 33137 or privacychoices@cc.pch.com. For contractual disputes involving PCH.com services, review the current Terms of Service because they contain a dispute-resolution and arbitration provision.
Sweepstakes, advertising, deceptive marketing, and consumer-protection concerns may be submitted to the Federal Trade Commission or the appropriate state consumer regulator. The FTC previously brought enforcement action against the legacy Publishers Clearing House business, so consumers should carefully document representations about purchasing, odds, prizes, subscriptions, and cancellation.
For disputed card charges, membership renewals, or merchandise transactions, contact the card issuer or payment provider where applicable and within required dispute deadlines. Consumers may also contact their state Attorney General or consumer-protection agency. Suspected prize scams involving impostors should be reported rather than paid, especially if the caller demands money before releasing a supposed prize.
Current PCH Terms contain a binding arbitration provision for covered disputes. Before initiating a formal claim, review the Terms in effect for the transaction, preserve account screenshots, Official Rules, purchase confirmations, billing records, support correspondence, and cancellation evidence. Depending on the issue and applicable law, consumers may also wish to obtain legal advice regarding arbitration, small claims, or other available remedies.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.