Intelius
Intelius
Intelius is an online people-search and public-record information service that helps consumers search for information associated with names, telephone numbers, addresses, public records, and other available data. The company was founded in 2003 and became one of the early large-scale U.S. internet businesses dedicated to organizing public and commercially available information about individuals. Historical SEC filings show that Intelius was incorporated in Delaware in January 2003 and originally operated from Bellevue, Washington.
Today, Intelius operates as part of PeopleConnect, a digital-identity and people-search business whose portfolio also includes TruthFinder, Instant Checkmate, US Search, and Classmates. PeopleConnect describes Intelius as one of the oldest online people-search engines and says users can search for people, phone numbers, addresses, background information, criminal records, and other public-record data.
A major update for this headquarters page is that the old Bellevue corporate address should no longer be treated as the current Intelius headquarters. Intelius’ current Terms and Privacy Policy identify Intelius, LLC and use 2261 Market Street, Suite 46128, San Francisco, CA 94114 as the company’s official consumer and privacy correspondence address. PeopleConnect separately maintains people-search operations in California and a Classmates operation in Bellevue, so the brand’s historical Washington connection remains relevant, but its old standalone Bellevue headquarters is no longer current.
Intelius does not currently promote a standalone public headquarters in the same way it did when it was an independent Bellevue company.
The official current company correspondence address published in Intelius’ Terms is
Intelius, LLC
2261 Market Street, STE 46128
San Francisco, CA 94114
United States.
Current Intelius legal and Customer Service materials direct written correspondence to
2261 Market Street, STE 46128
San Francisco, CA 94114
This is the safest current address to publish for Intelius corporate correspondence because it appears in the company’s 2026 Terms of Use.
Intelius
2261 Market Street, STE 46128
San Francisco, CA 94114
Privacy correspondence can use the same address with
Attn: Privacy.
Current California data-broker registration information also associates Intelius, LLC with
375 Camino De La Reina, Suite 400
San Diego, CA 92108
That filing address appears to reflect current corporate/data-broker registration information and should be treated as a specialized regulatory address rather than automatically replacing the official Terms correspondence address.
Intelius historically operated from
500 108th Avenue NE
Bellevue, WA 98004
Historical SEC filings identify that Bellevue location as the company’s principal executive office. It is an outdated headquarters address and should not be presented as the current Intelius corporate headquarters.
888-245-1655
Intelius’ current 2026 Terms and Privacy Policy publish this number for company, membership, privacy, and Customer Service assistance.
888-245-1655
Monday to Friday: 7:00 AM to 4:00 PM PT
Holiday hours may vary.
2261 Market Street, STE 46128, San Francisco, CA 94114
Intelius does not currently publish a separate conventional standalone headquarters address.
Its official 2026 consumer/legal correspondence address is
2261 Market Street, STE 46128, San Francisco, CA 94114.
For current verified privacy/legal matters, the 2026 California data-broker registration lists:
legal@intelius.com.
People Search, Public Records, Online Information Services and Digital Identity
2003
Intelius began offering People Search in February 2003 and Background Check services in April 2003.
PeopleConnect
PeopleConnect identifies Intelius as one of the major people-search brands in its portfolio.
Intelius does not publicly disclose a current standalone employee count.
It now operates within the broader PeopleConnect organization.
Customer Care hours
Monday to Friday, 7:00 AM to 4:00 PM PT
Holiday schedules may vary.
PeopleConnect careers and corporate information:
Intelius People Search allows users to search available public and commercially sourced information associated with an individual’s name. Reports can potentially include addresses, phone numbers, possible relatives, and other data depending on what is available in the underlying sources.
Reverse Phone Lookup allows users to enter a phone number and search available information that may be associated with it. PeopleConnect specifically identifies reverse phone profiles as one of the core Intelius capabilities.
Intelius offers address-based searches designed to help users locate publicly available information related to a property or people associated with an address. The depth and accuracy of results can vary because Intelius relies on third-party and public-record sources.
Intelius provides consumer background-information reports assembled from public and commercially available data. Its current Terms emphasize that Intelius is not a consumer reporting agency under the Fair Credit Reporting Act, so these reports cannot be used for employment, housing, credit, insurance, or other FCRA-governed eligibility decisions.
Depending on available sources and jurisdiction, Intelius can provide access to certain public criminal-record information. Users should independently verify important information because source databases can be incomplete, delayed, or inaccurate.
Intelius reports can include current and previous address information where such records are available. This feature can help users distinguish between people with similar names or review a person’s public-record history.
Users can search available telephone records and associated public data. Results may include current or historical phone information, but Intelius does not guarantee that all records are current or complete.
People-search reports may display possible family relationships or associates inferred from available data. Because these connections are derived from third-party records, users should treat them as informational leads rather than conclusive proof.
Intelius aggregates information from various public and commercially available sources. Its service is intended to make fragmented information easier for consumers to search through a single online platform.
Intelius sells recurring membership plans that provide access to qualifying search and report features. Current Terms describe plans that may renew every 30 or 60 days unless canceled before the next renewal period.
Members can manage active subscriptions from their Intelius account dashboard. Current Terms state that customers can cancel through the website as well as by Customer Service or live chat.
Intelius provides a Privacy Center through which consumers can exercise qualifying privacy rights, including certain access, deletion, or suppression requests depending on applicable law.
Intelius allows consumers to request removal or suppression of qualifying personal information from its services. Its 2026 Privacy Policy contains state-specific rights and contact methods.
888-245-1655
No separate current standalone headquarters switchboard is prominently published.
For official company assistance
888-245-1655
888-245-1655
888-245-1655
Current Terms identify this number for Customer Service and cancellation assistance.
888-245-1655
888-245-1655
888-245-1655
Current Terms specifically state that memberships can be canceled by phone using this number.
888-245-1655
The same number is published in the current Privacy Policy for privacy requests.
888-245-1655
Current privacy terms specifically instruct qualifying Washington residents to use this number for certain telephone-number privacy requests.
No separate universal sales number is publicly listed.
Membership billing questions can be directed to:
888-245-1655
No universal regional-office number is published.
Not applicable in the traditional retail sense.
No universal international Customer Service line is prominently published.
No dedicated emergency or after-hours number is published.
Not applicable.
Intelius is privately held within PeopleConnect.
No permanent brand-specific press telephone number is prominently published.
PeopleConnect provides corporate media contact through its website.
No universal HR phone line is publicly listed.Employment inquiries are managed through PeopleConnect.
The most reliable current phone route is 888-245-1655, Monday through Friday from 7:00 AM to 4:00 PM Pacific Time, excluding holidays. When calling, have the email address associated with your Intelius account, the name on the account, the date and amount of any disputed charge, and details of the membership involved. If you are trying to cancel, ask the representative to confirm that recurring billing has been stopped and retain the cancellation confirmation.
Customers can also manage memberships online through their account dashboard. Intelius’ current Terms state that users can cancel online, by phone, or by live chat. Privacy requests should be directed through the Intelius Privacy Center or the privacy contacts provided in its policy.
If your concern is about incorrect public-record information rather than billing, identify the specific record, name, address, phone number, or report involved. Keep screenshots or URLs showing the disputed listing so Intelius can locate the exact record more efficiently.
Complaints involving recurring billing, membership cancellation, report accuracy, privacy, data removal, unauthorized charges, or Customer Service should be documented carefully. Keep receipts, bank or card statements, account emails, screenshots, report URLs, cancellation confirmations, and prior correspondence.
Call 888-245-1655 and explain the complaint clearly. For a membership issue, identify the account email and disputed charge. For an information issue, identify the specific report or listing. Ask the representative to record the complaint and explain what resolution is available.
If the complaint concerns privacy or personal-data removal, use the Intelius Privacy Center or the privacy contact process rather than relying only on normal membership support. Current privacy materials provide specific procedures for state privacy rights and suppression requests.
If the initial representative cannot resolve the issue, request escalation to a supervisor or management-level Customer Service representative. Provide the original case details, billing dates, cancellation request, or disputed record so the reviewer has a complete history.
Submit the complaint in writing through the Intelius Help or contact process and retain screenshots or confirmation. Privacy-related written complaints can also use the company’s official privacy and legal contact channels.
Formal correspondence can be mailed to
Intelius, LLC
2261 Market Street, STE 46128
San Francisco, CA 94114
For privacy matters, mark the correspondence
Attn: Privacy.
If the complaint involves a formal contractual dispute, review the current Intelius Terms. The Terms contain provisions for arbitration and specify that arbitration opt-out correspondence should be sent to Intelius at the San Francisco address.
Privacy or data-broker complaints may be submitted to the privacy regulator or Attorney General responsible for the consumer’s state. Intelius is registered as a data broker in jurisdictions that require registration, so state-specific regulatory processes may be available.
For unresolved recurring-billing or unauthorized-charge concerns, consumers may contact their card issuer or bank and review available transaction-dispute rights. Complaints may also be submitted to the applicable state Attorney General or consumer-protection office.
If the issue remains substantial and unresolved, review Intelius’ current Terms of Use before pursuing arbitration or legal action. Preserve the membership agreement, cancellation confirmation, billing statements, report screenshots, written complaint history, and regulator responses before starting any formal proceeding.
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