Strayer University Headquarters & Corporate Office

About Strayer University

Strayer University is a private, accredited university focused heavily on working adults, career-focused learners, online education, and flexible degree completion. Its history stretches back more than 130 years, beginning in 1892 as Strayer’s Business College. Over time, the institution expanded from business-focused professional education into undergraduate and graduate programs in business, information technology, accounting, criminal justice, education, health services, public administration, and related fields. Today, online education represents a major part of the Strayer model, while selected physical campuses continue to provide in-person classes, student support, advising, and learning facilities.

Strayer currently advertises 23 degree programs, more than 430 courses, 75 concentrations and specializations, and approximately 37,090 students enrolled globally. The university emphasizes flexible scheduling and serves a large part-time student population, with approximately 91% of students identified as part-time in current university information. Programs range from bachelor’s degrees to master’s programs and MBAs, with online study available broadly and hybrid or on-campus options available at selected locations.

Strayer University is wholly owned by Strategic Education, Inc., a publicly traded education company. This distinction is important for headquarters information. Strayer University’s principal office is in Washington, D.C., while parent company Strategic Education’s principal corporate office is at 2303 Dulles Station Boulevard, Herndon, VA 20171. Therefore, older pages that present a Virginia location as though it were the university’s sole headquarters should distinguish between the university’s principal office and its parent company’s corporate headquarters.

Strayer University Headquarters & Corporate Office Address

Current Headquarters / Principal Office

Strayer University
901 15th Street NW, Suite 200
Washington, DC 20005
United States

Strayer’s current academic catalog identifies this location as the Principal Office of the University. The published principal-office telephone number is 202-408-2400.

Corporate Office

Strayer University is owned by Strategic Education, Inc., whose current principal corporate office is:

Strategic Education, Inc.
2303 Dulles Station Boulevard
Herndon, VA 20171
United States

Arlington Campus Address

Strayer University Arlington Campus
2121 15th Street North
Arlington, VA 22201
United States

This is an active educational campus, not the principal corporate headquarters. Current campus hours are Wednesday through Friday, 9:00 AM to 6:00 PM.

Mailing / Student Affairs Address

Certain formal Student Affairs correspondence uses:

Strayer University
Office of Student Affairs
P.O. Box 710927
Herndon, VA 20171

This address is used in specific grievance procedures and should not be confused with the university’s principal office.

Quick Information

Corporate Phone Number

703-247-2500

This is Strategic Education, Inc.’s current corporate telephone number.

Customer Service Number

877-445-7180

Strayer publishes this number for admissions, financial aid, billing, and other general university inquiries.

Corporate Office Address

2303 Dulles Station Boulevard, Herndon, VA 20171

This is Strategic Education, Inc.’s principal corporate office.

Headquarters Address

901 15th Street NW, Suite 200, Washington, DC 20005

This is Strayer University’s current principal office.

Email

Strayer uses department-specific email channels rather than one universal general email for every issue. General inquiries can begin through the university’s Contact Us page, while formal student grievances and corporate partnerships use specialized channels.

Industry

Higher Education, Online Education, Adult Education, Professional Education and Workforce Learning

Founded

1892

Strayer currently highlights more than 130 years of higher-education history.

Number of Students

Approximately 37,090 students enrolled globally

Current university information also identifies 91% of students as part-time.

Number of Degree Programs

23 degree programs

Strayer also reports more than 430 courses and 75 concentrations and specializations.

Corporate Office Hours

Strategic Education does not prominently publish public walk-in hours for the Herndon corporate headquarters.

Individual Strayer campuses have separate published schedules.

Website

https://www.strayer.edu/

Investor Relations / Careers Page

Investor Relations
https://sei.strategiceducation.com/about/investor-relations/

Careers
https://careers.strategiceducation.com/

Strayer University Products & Services

Bachelor’s Degree Programs

Strayer offers more than six specialized bachelor’s degree programs designed around flexible online and hybrid study. Current options include business administration, accounting, information technology, criminal justice and related career-focused areas, with concentrations allowing students to tailor programs toward specific professional interests.

Bachelor of Business Administration

The Bachelor of Business Administration provides a foundation in management, business decision-making, finance, marketing, operations, entrepreneurship, project management and other business disciplines. Students can choose concentrations including accounting, finance, marketing, management, entrepreneurship, project management, supply-chain logistics and hospitality and tourism management.

Information Technology Degrees

Strayer offers information technology education for students seeking skills in technology operations, cybersecurity, software, networking and related technical areas. The university’s current featured-program information includes the Bachelor of Science in Information Technology among its prominent programs.

Master’s Degree Programs

Strayer provides accredited master’s programs designed for professionals seeking advanced education while continuing to work. Programs are primarily structured for flexible online study, with selected hybrid options available where offered.

Master of Business Administration

The Strayer MBA focuses on organizational leadership, management, strategic decision-making, ethics and business operations. The standard MBA currently consists of 10 master’s courses, with additional coursework required for certain concentrations.

MBA Concentrations

Students can pursue MBA concentrations in areas such as cybersecurity management, marketing, management, professional studies, project management and public administration. These concentrations allow students to align graduate business education with specific professional goals.

Jack Welch Management Institute MBA

Strayer University also operates the Jack Welch Management Institute, which provides a specialized online MBA program designed for working professionals and business leaders. Strayer currently promotes JWMI as part of its three-program MBA portfolio.

Master of Science in Management

The MS in Management is an online graduate program designed to strengthen leadership, organizational and management capabilities. The current curriculum includes nine major courses plus a graduate elective, with optional concentration coursework available.

Online Learning

Online education is a central part of Strayer’s current model. Students can watch lectures, complete coursework and exams, communicate with professors and classmates, access academic resources, and manage study responsibilities through the university’s online learning environment.

Campus Learning

Strayer maintains physical campuses where students may receive advising, academic support and, at selected locations, attend in-person or hybrid courses. Course availability varies, so students should confirm whether their preferred subject is offered on campus.

International Student Education

Strayer states that it has hosted more than 4,000 international students from over 143 countries. Eligible international students can pursue programs in the United States or complete certain programs online from their home countries.

Transfer Credit

Transfer-credit policies can significantly reduce the number of courses some students need to complete. For example, Strayer states that qualifying bachelor’s students may transfer up to 28 classes, subject to eligibility and evaluation.

Sophia Learning Credit Pathway

Strayer students can use eligible no-cost general-education courses from affiliated Sophia Learning and transfer approved credits toward certain undergraduate degree requirements. Current university materials state that qualifying students may save substantially by using this option.

Academic Coaching

Students receive access to academic coaches and support personnel who help with course planning, university navigation and progress toward graduation. Strayer emphasizes start-to-finish support for working and adult students.

Financial Aid Guidance

Strayer provides assistance with financial aid, tuition planning, scholarships and other education-funding questions. Students should contact the university directly because eligibility varies according to program, enrollment status and individual circumstances.

Career Planning

Career-planning services help students explore potential occupations, strengthen career-readiness skills and connect academic choices with professional goals. Strayer does not guarantee particular employment outcomes, promotions or salaries.

Corporate Alliances

Strayer partners with employers to provide educational benefits and tuition-related opportunities for employees. Businesses interested in a partnership can contact Strayer’s National Accounts or corporate alliances team.

Strayer University Corporate Phone Numbers

Corporate Phone Number

703-247-2500

Strategic Education, Inc. corporate office.

Corporate Headquarters Number

703-247-2500

For parent-company corporate matters.

Headquarters Number

202-408-2400

This is Strayer University’s principal-office number in Washington, D.C.

Corporate Office Number

703-247-2500

Strategic Education, Inc.

Customer Service Number

877-445-7180

For admissions, financial aid, billing and general university questions.

Customer Support Number

877-445-7180

This is the most broadly applicable published university support number.

Toll-Free Number

877-445-7180

Admissions Number

877-445-7180

Applicants who already have an admissions officer should follow up directly with that representative where possible.

Billing Number

General billing support begins through:

877-445-7180

Financial grievances follow a separate formal university process.

Student Affairs Number

877-261-6908

This number is published for Student Affairs and certain non-academic grievances.

Arlington Campus Number

703-892-5100.

Regional Office Number

No single universal regional-office number is published because Strayer operates multiple campuses and support channels.

International Number

Strayer does not prominently publish one separate universal international student telephone number.International students should begin through Admissions or the international-student section of Strayer.edu.

Emergency / After-Hours Number

Strayer does not publish one universal corporate emergency hotline.Campus safety or emergency matters should use the applicable campus procedure or local emergency services.

Investor Relations Number

Investor matters belong to Strategic Education, Inc.A dedicated current public investor telephone number should be obtained from Strategic Education’s current Investor Relations page rather than inferred from the university’s general line.

Media / Press Number

Strayer does not prominently publish one universal consumer-facing media number on its general Contact Us page.

Human Resources Number

No universal public Strayer HR phone is prominently listed.Careers are handled through Strategic Education’s careers platform.

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at Strayer University

For the broadest range of student and applicant questions, call 877-445-7180. This is the best starting point for admissions, financial aid, billing and general information. Have your full name, student ID if enrolled, program name, campus or online enrollment status, and a concise description of the question ready. Existing applicants who already have an assigned admissions officer should contact that representative directly because they will usually have more context about the application.

Current students with academic or account-specific concerns should also use their iCampus resources and Student Services support. Technical-login issues should be routed through Student Technical Support rather than the general admissions line. For a campus-specific concern, contacting the physical campus is usually more effective than calling the parent company. For example, Arlington campus support is available at 703-892-5100.

For an unresolved student grievance, use the university’s formal Student Affairs process rather than repeatedly contacting ordinary Customer Service. The Office of Student Affairs can be reached at 877-261-6908 for certain nonfinancial complaints, and Strayer’s policies require formal concerns to be documented in writing with supporting information.

How to File a Complaint Against Strayer University

Complaints may involve grades, tuition, billing, financial aid, academic decisions, discrimination, accessibility, student conduct, campus services, admissions representations or other university matters. Before escalating, gather your student ID, course information, dates, instructor or staff names, billing records, emails, academic documents and copies of any prior university responses.

Step 1: Contact Customer Service or Student Services

Begin with the university department closest to the problem. General issues can start at 877-445-7180, while enrolled students should normally work with their Student Services staff, academic coach or Virtual Advising Center. Explain the issue in writing when possible, provide relevant evidence and state the resolution you are requesting. Strayer’s grievance policy emphasizes giving university personnel an opportunity to review concerns at the appropriate level before an external complaint is filed.

Step 2: Contact the Relevant Department

Route academic issues to the instructor or appropriate academic office, financial matters to the Virtual Advising Center, technical matters to Student Technical Support, and discrimination or accommodation concerns to Student Affairs. Financial grievances must first be presented to the Virtual Advising Center and generally cannot move to the formal grievance stage until the initial process has had time to work.

Step 3: Request Supervisor or Management Review

If the first-level response does not resolve the problem, request review by the appropriate academic, campus or administrative leader. Keep the complaint factual and provide a clear chronology. For a grade dispute, Strayer’s formal procedure requires written supporting information and provides escalation to the Office of Student Affairs if the instructor-level process does not produce a resolution.

Step 4: Use the University’s Written Complaint Channel

Submit the appropriate formal grievance in writing. Strayer provides Academic Grievance, Financial Grievance and other Student Problem Resolution processes. Non-academic matters not covered elsewhere can be escalated to the Office of Student Affairs. The university expects supporting documentation and provides written decisions through its formal process.

Step 5: Contact Corporate Headquarters

For a serious unresolved administrative issue, written correspondence can be directed to Strayer University’s principal office at 901 15th Street NW, Suite 200, Washington, DC 20005, or where the relevant process specifies, to Student Affairs at its Herndon mailing address. Include copies of previous correspondence, the formal grievance decision and a precise explanation of the remaining issue.

Step 6: Use the Specialized Complaint or Dispute Department

Academic, financial and civil-rights matters each have specialized procedures. Student Affairs handles non-academic and civil-rights complaints, while the Financial Dispute team reviews properly filed financial grievances after the initial advising process. Discrimination, harassment, retaliation and ADA-related matters should be directed promptly to the applicable Student Affairs channel.

Step 7: File With the Appropriate Regulator

If Strayer’s internal process is exhausted and the complaint remains unresolved, students may contact the Middle States Commission on Higher Education or the appropriate state higher-education regulator. Strayer’s current catalog specifically provides MSCHE complaint information and lists state agencies for students across multiple jurisdictions.

Step 8: Use Consumer Protection or State Authorization Options

Students studying through distance education in states covered by SARA may, after a final institutional decision, have a complaint path through the District of Columbia Higher Education Licensure Commission, Strayer’s SARA portal agency, subject to SARA limitations. Other consumer issues may be directed to the applicable state Attorney General or education regulator.

Step 9: Consider Formal Legal or Other Remedies

If administrative and regulatory processes do not resolve a serious contractual, discrimination or financial dispute, review the enrollment agreement, university policies and applicable law before deciding whether legal advice or another formal remedy is appropriate. Preserve the full record of enrollment documents, payments, academic records, written complaints and final university decisions because those materials are important in any external review.